Justin Meyers
Reviews 1
the reviews tell the story. Quality has gone way ...
the reviews tell the story. Quality has gone way down hill. The once great indy star is now circling the drain....
Pat Garvey
Reviews 1
Just get the Sunday Star at Dollar Tree for a buck...
Just get the Sunday Star at Dollar Tree for a buck. It is cheaper than charcoal starter.
Kathy Williams
Reviews 1
They have the worst customer service, I wanted to ...
They have the worst customer service, I wanted to cancel my subscription and couldn't get through on the phone and can't get them to respond to an email. My paper went from $22 a month to $35. This paper is not worth it!!
ttterpsichore
Reviews 1
Your customer service is atrocious. So frustrating...
Your customer service is atrocious. So frustrating.
Phil Goddard
Reviews 1
This paper has to be the most poorly managed paper...
This paper has to be the most poorly managed paper in the midwest. I have repeatedly called in reporting that my carrier refuses to place the paper in the tube the Star attached to my mail post. Each time I have called I can count on a good 30 minutes of being on hold. They take my complaint and ass...
Barbara Fox
Reviews 1
So frustrated. Several times this month I have no...
So frustrated. Several times this month I have not been able to get into my digital subscription!
Richard Van Frank
Reviews 1
The new e edition of the 'Star is unuseable unles...
The new e edition of the 'Star is unuseable unless you don't mind going through 5 or 6 steps to do something that should take 2. Why should I have to download a page to get something that is readable? I can read the NY Times e edition in 2 clicks. The old e edition of the STAR was much easier to u...
Don Moore
Reviews 1
After 20+ years of taking the paper I canceled due...
After 20+ years of taking the paper I canceled due to the increase 2 weeks later I received an offer to start back and accepted to rate I have yet to receive one copy of the star and i'm tired of there worthless customer service will NEVER take this paper again.
Diane Strand
Reviews 1
A newspaper should educate residents about what is...
A newspaper should educate residents about what is happening nationally, even globally, not just dig to find unimportant things happening locally. This "news"paper not worth the paper it's printed on.
mitch vogel
Reviews 1
As a long time resident of Indianapolis, the Indy ...
As a long time resident of Indianapolis, the Indy Star of today is nothing what it used to be. Very little journalism (thank you Gannett), too many ads and pictures, old news, downloaded articles from USA today. You wonder how the Star executives feel being driven by the bottom line every day, and ...
Jim Holden
Reviews 1
Cancel your subscription now! Just a liberal rag ...
Cancel your subscription now! Just a liberal rag ever since the Pulliam family sold it to Gannett.
Joyce Watkin
Reviews 1
I've called twice in the last wk. to cancel paper ...
I've called twice in the last wk. to cancel paper involving a 20mln. hold & a 10min.hold. Received e-mail confirmation after 2nd. call. I'm still getting paper & tossing in recycles. STOP delivery!
Kiris House
Reviews 1
Being on hold for over a half hour to cancel subsc...
Being on hold for over a half hour to cancel subscription!!! No wonder they get snapped at!!! Shame, shame, shame!!!!!
Elizabeth Binford
Reviews 1
I have finally given up. $51+tax a month for a pap...
I have finally given up. $51+tax a month for a paper that has had a missed delivery at least one day every month for the past six months and has hardly any worthwhile news information isn't worth it. And I don't want to talk to someone in the Philippines who keeps telling me they are having technica...
Patricia Vigue
Reviews 1
My mother ordered the paper last year for Thursday...
My mother ordered the paper last year for Thursday and Sunday only however they continue to charge us more than double, at this point I have spoken with management with no help , I have also requested a phone call from Mr. Jason Guthrie and I've been told he isn't available. I hope that Mr. Guthri...
B. raBBit
Reviews 1
Crooks! That's all they are after ripping me off!
Bob Bridgewater
Reviews 1
Paper never delivered on time. Today it is 930am ...
Paper never delivered on time. Today it is 930am and still no paper. Indystar doesn't really care because they farm out the delivery and have no control over when or if it is delivered. Raise the rates and not worry about the customer. I finally quit calling to complain, it does no good.
Sylvia Garcia
Reviews 1
Awful customer service. I've been calling all week...
Awful customer service. I've been calling all week to cancel delivery and no one can help me. The worse service I've received period.
Sarah Burton
Reviews 1
I work at a property that does not allow solicitin...
I work at a property that does not allow soliciting, and our property is clearly marked so; however, we have a young man by the name of Anthony, and an older gentleman who have come to our property the last two years, even after the police have been called for them trespassing. These solicitors are ...
Justin K
Reviews 1
They overcharged my account repeatedly. When confr...
They overcharged my account repeatedly. When confronted about it, they admitted to the overcharging and said they would credit my account and honor my cancellation. They did neither and then tried to tell me later that they did NOT overcharge my account. Also, they have the worst, slowest customer s...
Dalton G
Reviews 1
Indy Star talks about the issues Hoosiers, and esp...
Indy Star talks about the issues Hoosiers, and especially those of us around the metropolitan area, care about. The one star people have obviously had poor customer service experience, although I have yet to encounter any of that personally.
Ashlyn Hall
Reviews 1
We have had not one but two accounts with IndyStar...
We have had not one but two accounts with IndyStar. The first one, we never got a paper. I called them several times, they never had record of it. I called and all they could offer was paying back my $15. Then a door to door sales person More
Lifestyle of Lisha
Reviews 1
It is a shame that when I get on the website all I...
It is a shame that when I get on the website all I see is people wanting to cancel their subscription and not being able to get a live person. I can do everything else on the website but cancel my subscription. I did hold on for an hour and 15 minutes and all the guy wanted to do was try to keep me....
Brenda Walde
Reviews 1
Awful delivery service. Difficult to get anyone ...
Awful delivery service. Difficult to get anyone on the phone. When they bring your paper half way through the day, they are rude.
Cathy Edwards
Reviews 1
Worst customer service ever! Can't get them use th...
Worst customer service ever! Can't get them use their own chat system. Phone says due to extenuating circumstances no one is available to talk and to use automated options. Try to use automated system to cancel subscription - can't use automated system for that... Indy Star this is all because you...
James Howard
Reviews 1
delivery and circulation call center. F as in fail...
delivery and circulation call center. F as in fail.
Dee Schwartz
Reviews 1
Our paper is rarely delivered before 9:30 or 10:00...
Our paper is rarely delivered before 9:30 or 10:00am. Customer service is terrible as one cannot speak to a person and no one seems to care. I have complained about this numerous time and nothing has changed. Customer's seem to be ignored.
Floyd Kirby
Reviews 1
So Liberal under Gannett, I finally cancelled, De...
So Liberal under Gannett, I finally cancelled, Delivery stopped two wks. ago. Did get refund immediately.
Fred Brames
Reviews 1
Delivery sporadic! Two days this week no delivery...
Delivery sporadic! Two days this week no delivery! Has happened in the past. Paper thrown all over the yard - a hunting system for the paper. There is a paper box below the mailbox. Not worth continuing.
Rhonda Deardorff
Reviews 1
Continued poor service, for some reason they can t...
Continued poor service, for some reason they can t get a descent delivery service established, more times than we we don t get our paper. I subscribe and pay for home delivery because I want a physical paper I don t want to have to go online, it is just not the same. If it comes to only reading t...
Kohl Kitzmiller
Reviews 1
Everything about my experience with Indy Star has ...
Everything about my experience with Indy Star has been absolutely abysmal. Allow me to list everything wrong with Indy Star
1) I was told I was being signed up for a 2 month FREE trial to Indy Star that would expire at the end of said 2 months. After this "trial" started, I did not even receive...
Precision Detailing
Reviews 1
I came across a promotional booth for the Indy Sta...
I came across a promotional booth for the Indy Star at a grocery store. I signed up because i would like to read the paper on the weekend and support media, plus there was a $15 grocery gift card promotion for signing up. It turned out that the gift cards i was given had a $0 balance and i am being ...
Ryan Kowalewski
Reviews 1
Ordered my paper over a month ago and have yet to ...
Ordered my paper over a month ago and have yet to receive the first one. The help channels just keep giving standard answers without actually doing anything. Would give negative stars if possible.
Lee Coe
Reviews 1
I signed up at a kiosk at Kroger for a trial of th...
I signed up at a kiosk at Kroger for a trial of the Indy Star and they started taking my money from my credit card. I was informed by my card company that it isn't freud because I know who it charging my account, that they can only dispute the charges. They suggest I be sure to cancel the subscripti...
Pat Garvey
Reviews 1
It's sad that newspapers are all gonna die. This o...
It's sad that newspapers are all gonna die. This one did years ago.
It s so small, and expensive, it s not even good housebreaking a puppy.
William Vlasek
Reviews 1
They offer the digital edition at low monthly cost...
They offer the digital edition at low monthly cost. They only will accept a credit card. They don t tell you ,anywhere in the ad that when the monthly term you bought expires you are billed at regular rates . They don t say what those rates are nor is there any information on when or if you can ca...
william crawford
Reviews 1
Price in the past year went up 50% for just a Sund...
Price in the past year went up 50% for just a Sunday delivery. Way to high! I have been a customer for 20+ years but unsubscribed today.
Holly Garnish
Reviews 1
Reminiscent of my old favorite St Petersburg Times...
Reminiscent of my old favorite St Petersburg Times just love this paper
Jane Howard
Reviews 1
Did not receive Sunday paper 10.16.16. Called at 8...
Did not receive Sunday paper 10.16.16. Called at 8:35 a.m. and told paper would be delivered. WAS NOT DELIVERED. Customer service closes at 11 a.m. on Sunday.
Monday morning, 10.17.16 - I've called three times this morning, and waited for a representative (35 minutes this last time), only to have...
FreeFall Damir
Reviews 1
Ever since they changed a few years ago, they are ...
Ever since they changed a few years ago, they are not producing quality news anymore. My delivery rates was 34%. Lots of missed papers, poor costumer service, and overall not what they used to be. The Chicago Tribune make the Star look pathetic. Here is a great example of a great newspaper that beca...
Morry Mo
Reviews 1
Been a Thur/Sun subscriber for approximately past ...
Been a Thur/Sun subscriber for approximately past 6 months-have had multiple times where paper was not delivered. Call # listed for problems and get message that account will be credited...BUT I WANT MY PAPER. It used to be that either carrier or his supervisor would delivery missing paper late, b...
SJ Ruff
Reviews 1
We have paid for service for over a year and NEVER...
We have paid for service for over a year and NEVER ONCE received the news papers! Every month there is a debit in our acount. When you call the number, it goes to the Philippines! They cannot find our phone number but for our address, it comes up with the previous owners names (who is dead)! Sounds ...
Sarah Courtney
Reviews 1
Website and customer service line are terrible. S...
Website and customer service line are terrible. System forces you to speak with a representative due to inadequate self service features. Hold time is 30 plus minutes and then you are connected to a noisy call center. Very, very outdated system. Equates to still getting a newspaper delivered I g...
Barbara Hensley
Reviews 1
what in the blinkety blank is going on? I would h...
what in the blinkety blank is going on? I would have fired whoever is in charge of the puzzle page on Sundays because they screwed up big time yesterday, 4/23/17 and now today I cannot even access my paper on line to print out all my puzzles which is the reason I pay for this paper.
and now it wil...
Devin Messer
Reviews 1
I don't like the billing process so I decided to u...
I don't like the billing process so I decided to unsubscribe. I wish I knew how hard it was to cut this off! I've called many times to cancel and been on hold for at least 30 mins- hour EVERY TIME! It is a trap! I feel like with everyone else having the same difficulties cancelling they have made it...
Issac DeGe
Reviews 1
I was sold a subscription to this paper as a scam ...
I was sold a subscription to this paper as a scam while visiting the track. If your newspaper is a billing scam why would anyone go back to your city. I can only imagine the corruption that must run freely through that state if a published news company is allowed to act this way.
Payton *Laura* Gross
Reviews 1
I only subscribe to the weekend delivery, which is...
I only subscribe to the weekend delivery, which is Sunday only. I frequently don't receive the paper or it is delivered in a plastic sleeve on the ground and is ruined because of rain or snow. I never called to complain - that is on me. However, I just realized that I was billed $12, $22, $28 dif...
Mark Lowe
Reviews 1
Poor poor communication with their customers. It ...
Poor poor communication with their customers. It took me 9 different phone numbers to actually reach "someone". Part of the problem was alleviated after 3-4 months. But part of the billing problem is still unresolved. Every number I call has to "leave a message and we will contact you soon!" We...
Marianne Koby
Reviews 1
If I was able to give a 0 I would. I have waited ...
If I was able to give a 0 I would. I have waited on hold for over 1 hour to ask a question. I finally hung up and tried to call again and put my number in the call back prompt. Waiting, waiting, and waiting. Horrible customer service. I really don t think there is anyone there to answer a phone...
Dawn Price
Reviews 1
I wouldn't even give a full star.......
I wouldn't even give a full star.......
I signed up for Thursday through Friday back on April 6th. I haven't received a paper yet. I've called twice now and told them I don't want the paper anymore, I just want my money back! !!! But i haven't seen a dime and at this point I bet I never will!
Hu...
David Riggleman
Reviews 1
If I could give them 0 stars I would. I signed up ...
If I could give them 0 stars I would. I signed up for a discounted annual digital subscription, and decided at the end of that period not to continue. Well over a week before the subscription expired, I found the first unauthorized charge to my credit card. I first tried going through chat support, ...
Daniel Ahearn
Reviews 1
Terrible customer service. Numerous times, have fa...
Terrible customer service. Numerous times, have failed to deliver paper and their response...will give you a credit, but no paper. They don't care...add the bias reporting and purveyor of fake news makes this a rag!
Guy Vollmar
Reviews 1
Why do I rate this Indy Star as average newspaper?...
Why do I rate this Indy Star as average newspaper? I must admit i am addicted to reading newspapers daily. Too much advertisements take up the pages...saying about 3/4 of the whole section of a newspaper seems on advertisements. I know Indy Star needs money. The news are great especially the wonderf...
Adolfo Acuna
Reviews 1
Horrible customer service. I've been on hold for a...
Horrible customer service. I've been on hold for almost 40 minutes trying to cancel. Can't believe it!
Ed Moorman
Reviews 1
Very poor delivery if delivered at all. Customer s...
Very poor delivery if delivered at all. Customer service ????? There is no customer service. This paper is a joke. When the Pulliams owned this paper it was a GREAT paper and poor service was not tollerrated.
Charles Padgett
Reviews 1
Content is poor and customer service is non-existe...
Content is poor and customer service is non-existent.
Johnny nolley
Reviews 1
Of course I like the subscription's and I love Ind...
Of course I like the subscription's and I love Indianapolis,but I wish they would really exploit the pothole situation. I personally feel that we could all be doing something to make it better. 56th street, college avenue, 82nd street they're awful! Something must be done soon!
Steve Smith
Reviews 1
Please be aware of these people's business practic...
Please be aware of these people's business practices. My billing went from a $3.99 special to $9.99 after the special rate. The following month they did another increase to $12.99. I called immediately and requested a cancellation of my subscription as I felt $12.99 is to much for a 2 day a week pap...
Josh E.
Reviews 1
The sister paper to The Des Moines Register, a sol...
The sister paper to The Des Moines Register, a solid publication.
Jennifer Schmidt
Reviews 1
I have had a subscription since July and only reci...
I have had a subscription since July and only recieved 3 papers. Called 4 times and countless emails. 1st i sat on the phone line for 32 mins and never talked to a person had to listen to the same insiders commercial over and over. Then called 2 other times on the October 16th they were suppose to c...
Stephen Goddard
Reviews 1
The IndyStar is not the paper it was under Pulliam...
The IndyStar is not the paper it was under Pulliam management . It is much worse and the influence of USA Today is obvious . Unfortunately , there is no daily alternative for Indiana/ Metro readers .
Darrian Petruzzi
Reviews 1
I called & cancelled my subscription at the end of...
I called & cancelled my subscription at the end of June, but noticed a charge on my credit card in early July. I called 4 times now to have this refunded and they still haven't been able to manage that. Everytime I call, they say that the refund is going to be processed this time but that's simply ...
Nigel London
Reviews 1
Leftist slant on everything political. Why do I ...
Leftist slant on everything political. Why do I need a paper for that? The sports section has gotten slimmer and slimmer. Why do I need a sports section for that? No thanks Indy star. Sorry I had to give you one star to get this posted.
Bill Jewell
Reviews 1
No paper delivery again today no one to talk to ab...
No paper delivery again today no one to talk to about it no call back no answer but sure took my payment promptly can't even cancel this place sucks DO NOT SUBSCRIBE TO THIS PIECE OF GARBAGE THEY WILL RIP YOU OFF NO PAPER NO RESPONSE OR HELP
R P
Reviews 1
The giant sucking sound you hear is from the Star'...
The giant sucking sound you hear is from the Star's newsroom.
The great cargo short debate doesn't quite meet the criteria for "Breaking News" at our house. I will NEVER subscribe to this rag again.
Lcifer Jameson
Reviews 1
Been almost 2 months since signing up for home del...
Been almost 2 months since signing up for home delivery not a single paper delivered yet........
Harry Ward
Reviews 1
First off they only tell the public the bad news n...
First off they only tell the public the bad news not all the news. They try to force black Vs whites and put us against each other. They give false reporting there are not that many deaths due to covid. How do you live with yourself?
Daniel Curran
Reviews 1
Sarah B. in advertising was very helpful and patie...
Sarah B. in advertising was very helpful and patient with helping me setup a garage sale ad for a community. Really appreciate the time she spent helping me locate our information.
William Whitton
Reviews 1
Service over the phone is worse than pathetic. No ...
Service over the phone is worse than pathetic. No one there gives a damn. The voice used is ridiculous!
I m canceling my service today!
Ray Wilson
Reviews 1
They can't seem to get the paper delivered reliabl...
They can't seem to get the paper delivered reliably
Paula Smith
Reviews 1
I called 11/10/16 to request a hold on my paper de...
I called 11/10/16 to request a hold on my paper delivery. I waited 15 minutes for customer services to call me back then we got disconnected. I had to call back three times until I finally connected with an automated service to put my paper on hold. What a dysfunctional system! Considering canceli...
Kyle Benner
Reviews 1
Two Sundays in a row and no paper delivered. Cus...
Two Sundays in a row and no paper delivered. Customer service has given 3 different delivery times. Stating the deliverer is running an hour behind. According to the website Sunday paper should be delivered by 7 am. Here it is 11:25 and still no paper. I would not recommend
Benjamin Taylor
Reviews 1
I signed up for the Indianapolis Star at Meijer on...
I signed up for the Indianapolis Star at Meijer on Southport road in November. I called several weeks afterwards because I never once recieved a paper. The woman on the phone apologized and seemed very happy to give me a refund, which I still have yet to receive, several weeks after I've called. Thi...
Larry Dodson
Reviews 1
You increased my bill substantially, all attempts ...
You increased my bill substantially, all attempts made reach a live person to talk to were met by call tomorrow. I've called 16 times in 2 days withb no assistance
M M
Reviews 1
Shame on you for accusing ESPN of bullying someone...
Shame on you for accusing ESPN of bullying someone who disrespects the President and someone who is trying to further divide people.
Kera Sheridan
Reviews 1
I'm supposed to get 2 papers a week. I'm lucky to ...
I'm supposed to get 2 papers a week. I'm lucky to get 2 in a month, and somehow I'm being double charged. I called to complain and nothing has changed.
sheryl Ross
Reviews 1
The most absurd and pathetic customer service ever...
The most absurd and pathetic customer service ever! For 4 weeks my father has not been receiving his Thursday-Sunday papers. Found out the Indianapolis Star is using a 3rd party vendor OUT OF SOUTH CAROLINA!! What ever happened to patronizing your own state?? Address fixes don't get made. Late deliv...
Marge Edwards
Reviews 1
You cannot talk to a person unless they call you b...
You cannot talk to a person unless they call you back in an hour or so then when they do call you back you get disconnected.
Earline Cade
Reviews 1
Unbelievable. Tried to cancel the newspaper that ...
Unbelievable. Tried to cancel the newspaper that I ordered thru one of their kiosk locations and found out it take 3 weeks for the office to get the information. In the meantime they want to continue to debit my account. Never again will I use a kiosk and give my credit information. Had to call ...
k. whatley
Reviews 1
They billed me $70.00. I received 1 newspaper sinc...
They billed me $70.00. I received 1 newspaper since August AFTER I cancelled my payment. And after I emailed to have it cancelled. I never received a bill or statement in the mail until after I tried to cancel. DO WE HAVE A CLASS ACTION? I AM CALLING THE ATTORNEY GENERAL'S OFFICE Monday!
Kathy Gammons
Reviews 1
I have had an ongoing issue with the delivery of m...
I have had an ongoing issue with the delivery of my newspaper, have called multiple times, and nothing has been done to rectify the situation. In addition, the three times I was actually able to speak to a representative, they were at a call center, NOT at the Star. Three times I asked to speak t...
AHmazing Grace
Reviews 1
Yet another delivery missed. (Or placed so that co...
Yet another delivery missed. (Or placed so that could be stolen...DESPITE numerous requests/complaints as to placement---including NOT on the roof). It might just be time for the BBB or IN Attorney General or an Investigative News Reporter (not affiliated with the Star org) to investigate the citize...
RF D
Reviews 1
Paper is missing many times and wet other times du...
Paper is missing many times and wet other times due to the carrier never using our paper tube which I have asked them to do multiple times. Also it is late almost daily now. You can hardly talk to a human now when you call. Also, when I have sometimes I get someone who is incompetent. But the custom...
Doug & Ann Johnson
Reviews 1
My wife and I travel periodically. It is very diff...
My wife and I travel periodically. It is very difficult now to navigate the website to find the place where we can put a hold on home delivery, and they almost never get it right--when we get home, we are both shocked if the paper is delivered on the date it's supposed to start again. Last time, I p...
william jewell
Reviews 1
Never get it delivered it never comes and the star...
Never get it delivered it never comes and the star doesn't care
john shurig
Reviews 1
If want delivery issues subscribe to this newspape...
If want delivery issues subscribe to this newspaper. It is good for them they are a monopoly in Indianapolis. Otherwise they would be out of business.
David Wilcox
Reviews 1
Delivery service is VERY poor. The recorded teleph...
Delivery service is VERY poor. The recorded telephone message said the delivery of the Sunday Star would be delayed 4 or 5 hours. It is now 33 h0ours and we still have no Sunday Paper.
tom Zimmermann
Reviews 1
My bill went up to 47.00 a month for Thursday thr...
My bill went up to 47.00 a month for Thursday thru Sunday,I was talking to a customer service in Florida and she hung up on me ,I'm done with u guys didn't even tell me my bill was going up I cant stand u guy's!!!!
Exile LA
Reviews 1
Long time subscriber - no longer. Don't know if Ga...
Long time subscriber - no longer. Don't know if Gannett is the problem or just horrible local management. But if you ever have a subscription issue - good luck getting it straightened you! Easier to cancel - don't waste your time like I've done, making numerous calls to unhelpful operators based i...
Catharine Stewart
Reviews 1
I can't reach subscriber services to place a tempo...
I can't reach subscriber services to place a temporary hold.
Pat Lacey
Reviews 1
I told someone 2 years ago to cancel their service...
I told someone 2 years ago to cancel their service and they didn't and they still have the same problems. I don't remember it ever being so bad when I took it. Shame on Indiana for killing off people with paper and tax service.
Kathy Statler
Reviews 1
We have tried for a week to call the Star to cance...
We have tried for a week to call the Star to cancel home delivery...could not get through...Sat on hold and listened to recording ..only to keep getting disconnected. Never got a live person. We tried Facebook,Twitter,and their website online chat..still trying to get them.
Michael Clemens
Reviews 1
Are there negative stars for service?? Until seve...
Are there negative stars for service?? Until several years ago the paper was delivered by a carrier who lived in the neighborhood and prided herself on being on time and putting the paper on the porch, out of the
rain and snow. Now it shows up after 9 a.m., if at all, never on the porch.
How can...
Paulos Abraham
Reviews 1
HORRIBLE! STAY AWAY!
Lynn Daigle
Reviews 1
This company sucks on customer service was on hold...
This company sucks on customer service was on hold for over 2 hours and still no service paid for service and never received paper after 4 months paper shows up and still received a bill tried to contact them to cancel this paper and still was put on hold for ever. I did not even want to leave any s...
CC Bram
Reviews 1
Horrible is all I can say...and we even sent a che...
Horrible is all I can say...and we even sent a check each year to our carrier in Dec. When it rains our newspaper is usually a wet paper log. It took me 3.5 hours to cancelled the newspaper as they "click" me off twice. The Customer service people however always very nice...they are in SC I belie...
K Hewawasam
Reviews 1
I have nothing to say that the other reviewers hav...
I have nothing to say that the other reviewers haven't. If I could get the coupon inserts separately I would.
T K
Reviews 1
Called to discontinue our subscription had difficu...
Called to discontinue our subscription had difficulties communicating due to the language barrier which seem to reinforce my feelings about the quality of service and writing of what used to be a newspaper and has now become just a liberal platform. I would not take a subscription to this paper if i...
Brandi Vierling
Reviews 1
just became a new subscriber for the Thursday and ...
just became a new subscriber for the Thursday and Sunday paper. I received my 1st thursday paper however I didn't receive my Sunday. I have tried calling the customer service 800 number as well as direct number and am currently waiting on live chat. My live chat has been open for almost 2 hours w...
Jane Hoerst
Reviews 1
Delivery issue!! Try and call and report! Comput...
Delivery issue!! Try and call and report! Computer voice can t understand. Always closed Promises to credit don t happen. Cost of paper now over $50. A mo. Not worth it being a senior citizen. I just want my paper news NOT e-news. No matter how much I report and explain , nothing changes. Just g...