Jennifer Schmidt

Review of The Indianapolis Star

I have had a subscription since July and only reci...

I have had a subscription since July and only recieved 3 papers. Called 4 times and countless emails. 1st i sat on the phone line for 32 mins and never talked to a person had to listen to the same insiders commercial over and over. Then called 2 other times on the October 16th they were suppose to credit my account and give me a refund never got it and they didn't cancel liked they were suppose to. Called again October 25th to see why I still haven't received a refund and they cancelled my account was told my account was cancelled for the 28th. Tried to get me to keep getting the paper. Why would I want to do that considering they do not reply to online issues, emails, or sitting on the phone forever hoping to speak to a person!!!! Worse customers service ever!!!! Do not waste your time or money. Considering everything is going to online you would think they would care a little bit more about the printed subscriptions. If I could give a zero or negative stars I would.