Lifestyle of Lisha

Review of The Indianapolis Star

It is a shame that when I get on the website all I...

It is a shame that when I get on the website all I see is people wanting to cancel their subscription and not being able to get a live person. I can do everything else on the website but cancel my subscription. I did hold on for an hour and 15 minutes and all the guy wanted to do was try to keep me. I told him it was not personal but I was tired and just wanted it cancelled and if there had of been anything they could have done to keep me that over an hour hold messed that up. He then hung up on me. I decided to call a different department. The lady that answered could not help me but said she would pass my information on. Someone called me back and I was unable to answer the phone. They left no name just that they were from the IndyStar and I could call the 800 number if I still needed assistance. SMH.