Doug & Ann Johnson

Review of The Indianapolis Star

My wife and I travel periodically. It is very diff...

My wife and I travel periodically. It is very difficult now to navigate the website to find the place where we can put a hold on home delivery, and they almost never get it right--when we get home, we are both shocked if the paper is delivered on the date it's supposed to start again. Last time, I put a hold on it online, and my wife (who apparently still has faith in the people she talks to there) did it on the phone--and the paper was still delivered for the 5 days we were gone.....Also, there is no longer a place on the website to leave/email a comment or request: for 11 years at this house, the paper was put in the tube, and now it's thrown on the driveway or grass. When the very thin plastic hits the driveway, it rips, so the paper gets wet anyway. Don't know how to contact our deliver person directly.....Also, why is the daily Ft. Wayne paper bigger every day than the "paper of record" in our capitol city?