Mark Lowe

Review of The Indianapolis Star

Poor poor communication with their customers. It ...

Poor poor communication with their customers. It took me 9 different phone numbers to actually reach "someone". Part of the problem was alleviated after 3-4 months. But part of the billing problem is still unresolved. Every number I call has to "leave a message and we will contact you soon!" We may have to turn this over to a lawyer to get it resolved. They even admitted to their error but have never finished the process, nor completed the credit due! My advice; don't ever consider doing business with IndyStar, StarMedia, Gannett Corp. or whoever they are now!