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Brandi Vierling

4 years ago

just became a new subscriber for the Thursday and ...

just became a new subscriber for the Thursday and Sunday paper. I received my 1st thursday paper however I didn't receive my Sunday. I have tried calling the customer service 800 number as well as direct number and am currently waiting on live chat. My live chat has been open for almost 2 hours with no response. When I call the phone numbers the automated system is absolute trash and keeps disconnecting me. However they were right on time to take their money out of my account. Im about to cancel a subscription I just started last week. Seriously, what kind of bs customer service is this!!! Sooooo disappointed! come on indystar get it together!!!!

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