Honest company reviews you can trust

Trustburn is a free, independent online review platform where people rate companies from 1 to 5 stars and share honest experiences, and where shoppers read real customer feedback before they buy. Businesses can claim their profile, reply to reviews and build their reputation. Reading and writing reviews is free for everyone.

Trustburn was founded in 2019 as an independent review platform. It is not owned or run by any of the businesses listed on it, and reviews have always been free to read and free to write.

Trustburn is an independent platform. It is not owned or controlled by any of the companies it lists, and it is not a paid directory where a listing has to be bought. Businesses pay only for optional tools such as replying, visibility and reputation management, and can never pay to change or delete honest reviews.

Yes. Trustburn is an open, independent platform for honest company reviews. Reading reviews is free, every listing is public, and each review runs through automated spam and quality scoring before it appears, so what you see reflects real customer experiences.

Open the company you want to review and start from its profile, or go straight to the write a review page. Give the business 1 to 5 stars, describe what happened, and submit — it is free and takes about two minutes.

Reading and writing reviews is completely free for consumers. Businesses can also claim their profile and reply to reviews for free; paid plans only add extras such as News & Press articles and a dofollow backlink.

Every review passes through automated spam and quality scoring that filters out low-effort, duplicate and recovery-scam content before it is published. Anything that looks fake or abusive is held back, and anyone can report a review they believe is dishonest.

No. Companies cannot pay to remove or hide honest negative reviews. Paid plans only unlock features like replies, articles and a profile backlink — they never buy the right to erase genuine customer feedback.

Ratings run from 1 star (bad) to 5 stars (excellent), and a company's overall score is the average of its published reviews. The more reviews a business has, the more reliable that score is.

Open your company's profile and use Manage your listing — free. Claiming is free and lets you reply to reviews, add owner photos and keep your company details up to date.

You cannot delete honest reviews, but you can report ones that are fake, abusive or break the guidelines. Flag the review from its page and our team checks it against our content rules; confirmed violations are removed.

Yes, and it is free from day one. Once you have claimed your business you can respond publicly to any review — answering feedback is one of the best ways to build trust with future customers.

Sign in to the account you used, open your review and edit or remove it there. Your own reviews always stay under your control.

Yes. A dofollow backlink straight from your company profile is included on Starter and higher plans, which sends referral traffic and supports your site's SEO.

Most reviews go live within minutes of passing the automated quality checks. A small share that need a closer look can take a little longer before they are published.

Reviews can be held or removed if they look like spam, contain abusive or private information, promote a product, or cannot be tied to a genuine experience. Edit it to meet the guidelines and submit again.

Both collect company reviews, but Trustburn is an open, independent platform where reading and writing reviews is free, paid placement is always clearly labeled, and businesses also get extras such as News & Press and a profile backlink.

You review under your account name rather than fully anonymously, which keeps feedback accountable. Your contact details are never shown publicly on the site.

Use Add a new company, enter its name and website, and you can publish the first review right away. The new company gets its own profile page and appears in search.

Yes. Honest negative reviews stay published as long as they follow the guidelines — that is what keeps ratings meaningful. A business can reply, but it cannot have genuine criticism taken down.

Featured businesses are paid placements, and they always carry a visible "Featured" label so you know when a listing is sponsored. Their reviews and ratings are shown exactly like everyone else's.

Trustburn stays free for consumers and funds itself through optional business plans and clearly labeled featured placements — never by selling, editing or deleting reviews.

Each company profile links to the official website and shows its published details, so you can reach the business directly. For anything about a review, you can also reply or report it right on the profile.