Please be aware of these people's business practic...

Please be aware of these people's business practices. My billing went from a $3.99 special to $9.99 after the special rate. The following month they did another increase to $12.99. I called immediately and requested a cancellation of my subscription as I felt $12.99 is to much for a 2 day a week paper. I was informed that my refund would be processed and I should see it soon. After nearly 3 weeks I called back and was informed I only had a $5.31 credit on my account and no refund is issued for less than $10.00 after explaining what had transpired it was escalated to some manager and I was once again informed that I would receive a full refund and I should see it shortly. Today is call number three to Deidre this time after being on hold for 61 minutes, I am once again informed that I only have a credit for $5.31 and no refund will be issued and she also refused to escalate to management to help resolved this BS issue.

At this point it is no longer the issue of my 12 bucks but rather my concern for how many folks are being ripped off by these unethical business practices.

Please beware and ensure you check your bank statements often to make sure you to are not a victim. Also note that I will post reminders frequently to help as many folks as possible.

UPDATE, UPDATE: After a six month wait today I noted a credit from these guys for the full $12.99 they owed me in my account.
Still don't trust them nor will I ever subscribe..