Justin K

Review of The Indianapolis Star

They overcharged my account repeatedly. When confr...

They overcharged my account repeatedly. When confronted about it, they admitted to the overcharging and said they would credit my account and honor my cancellation. They did neither and then tried to tell me later that they did NOT overcharge my account. Also, they have the worst, slowest customer service imaginable. Because they refused to respond to my repeated requests to speak to someone, I was forced to dispute the charges with my CC company.

This is explicit fraud. Someone should go to jail over this.