Cathy Edwards

Review of The Indianapolis Star

Worst customer service ever! Can't get them use th...

Worst customer service ever! Can't get them use their own chat system. Phone says due to extenuating circumstances no one is available to talk and to use automated options. Try to use automated system to cancel subscription - can't use automated system for that... Indy Star this is all because you want to shove "Premium Editions" down my throat and charge me whatever the going rate at that time. I DON"T WANT YOUR PREMIUM EDITIONS!!! Didn't ask for them, won't pay for them. No wonder people don't subscribe to the paper anymore. I truly feed bad for the people working for this company. I use to love reading the paper and now I can't cancel fast enough!