William VlasekReview ofThe Indianapolis Star
They offer the digital edition at low monthly cost...
They offer the digital edition at low monthly cost. They only will accept a credit card. They don t tell you ,anywhere in the ad that when the monthly term you bought expires you are billed at regular rates . They don t say what those rates are nor is there any information on when or if you can cancel. So every aspect of this transaction is an adversarial encounter. Their customer service staff seems to be primarily overseas. So understanding their end of the communication whether verbal or written is at best bizarre. From these communications you will learn that English is not their first language.
I politely say, in my opinion, stay away from this newspaper. Draw your own conclusions about the journalistic quality of this newspaper from this conduct. My opinion if it was a newspaper you d probably like they d know it and would not need this practices to gain readership

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