Quick Mobile Fix Reviews

Phone arrived quickly and in condition specified. Is a shame it doesn't come with charger.

Watch out for this company ! I ordered an IPhone that stopped working after 12 hrs. They have no phonesupport. I was the asked to send back the phone, and despite 10 prompts I am still waiting for a refund after 4 months.

PLEASE DON'T USE QUICK MOBILE FIX SERVICE, IF YOU ARE EXPECT SOME PROBLEM TO FIX QUICK, i think they have to change the company name to LATE MOBILE FIX lol.
Think before below points if you would like to use the service.

Pros:
1. Free postal service if you want to send them.

2. They are good in fixing ipod, iphone broken LCD's only.
3. Tracker your repair. (internal log sheet)

Cons:

2. In Website or on phone voice message they will say we repair your faulty mobile within 24 to 48 hrs, which is not true and don't get trapped on that.
3. Customer care they have live chart, email and phone. Woow live webchart, it nice to communicate on website.
But just hold on, live webchart team only good to check about your order and will give wrong promises and they will tell you "At the moment its with technician, it mostly complete by today and will update" however don't except any email or phone call from them. They don't update you until you ping next time.
Phone Service: Its an nightmare, you be put on hold with automated message for 8 - 15mins and don't call after 4pm they don't pick your call most of the time.
Email service: You will not get reply anytime sooner than 2days some time no emails after couple of emails. if it favors them, might except same day.
4) If you escalate to manager, customer service team will say my manager will call you and she will not call you until phone problem is fixed it might take 2days and she will claim that she was busy from last 2days. Management is waste.
5) Technician are not handle your phone care and skill. You can see some marks on screen and here and there when you receive it.
6) Delay..delay..delay.
My problem: I sent my phone to diagnosis service, they said they full diagnosis my phone and found the problem is LCD screen problem and got quotation and paid, after 3days or 4days after chasing later in the evening they found LCD connector problem, paid on same day, after couple of days no update and later they found LCD IC not working (not paid- as technician error it seems) all this happens on my chase. Its first Episode, my 2nd Episode i found that camera is not working, i have sent them back again 2times for same problem, overall took me 19 days still phone is not received yet.

my sons phone was fixed in 3 days from when i sent it to when i recieved it back new screen , fixed price great service thanks

Placed order 19th July.
Cancelled order 25th July
Refund promised 10-14th working days
Now is 14th of August, no refund, no replies.
Order tracker says, the order hasnt been looked at since it was cancelled.
SORT IT OUT. Order number 181146.

Update - refund was processed on the 16th of July. 16 working days later. They told me they would urgently get it done, and did. Money not in account, but I reckon it takes 3-5 days.
Credit to them.

Update - got refund on 17th of August

overall this company is not quick, but they are also not a scam. They reply through email and social media but do not through their telephone lines. Its a hassle, but with this company I suggest you stay patient.

Very happy with the phone I ordered. It was delivered promptly and well packaged, it is in a very good condition as described

shocking work. Don't use !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

The worst company i have ever dealt with order 140959 placed 4th December and promises after promises broken the only thing they have done on time is take my money. Every time you contact them they say it is prioritised and will despatch in a few days. It never happens.

Marius Severin,oder number 230830
Professional,good quality,good condition,good price,fast delivery!

Unfortunately I'm unable to give 0 stars!!

I've had nothing but problems with this company and still 2 weeks after my parcel arrived with them I've not receive any funds from them!!

Customer Service team give you very little information when you do finally hear from them!

they don't really deserve any star. i place my order on 22/06/17 until now i still don't get the i phone7 plus i ordered!!!
after the first wait 3-5working day i still don't receive my phone i call up asking where is my phone? one of they guy told me I'm not sure why is not send..sorry but I'm not asking for this answer. then another guy kindly call back an say sorry we don't the the 32gb they only one we can send out soon is the 128gb but additional of 100pound. have to choice to agree with it. instantly pay the 100pound. wow...paid waiting for the phone guess what they gave me an iPhone without FaceTime... clearly shown that is not an UK device. (checked with google and apple support)
call them up again waited 30 min for some one answer. they told me to return the phone the they will replace another one.i say ok fine make sure that it has FaceTime. after send wrote them an email clearly say i would only accept the colour jet black or gold. Before is out for delivery the Manager herself call me confirming they will send out the phone at the same time i told her again make sure is jet black or gold.she reply yes is gold.GUESS what i received a ROSE colour.... I'm sorry i clearly know that myself spoken English to you Ms Manager. ...GOLD/JET BLACK Not a ROSE. once i realise is rose i call back asked to speak to her...they say she is busy ok please tell her to call me back. waited till 13:15 call again asking for her-sorry she is not around.

I am extremely happy with my order of the iPhone 7 excellent condition and on time

Bought a phone a little while ago, after months of excuses and failed promises I got another excuse about having to change banks so I couldn't get a refund.

I ended up doing a chargeback via my bank account.

I would recommend avoiding this company and wouldn't even trust them to tell you the time.

ID269757
Really good service phone turned up in no time.

DO NOT ORDER FROM THIS COMPANY.
Ordered phone end of april. Promised delivery in 7 working days. 20 days later no phone despite being told on 3x seperate occasions it would be sent by the end of the day.

Requested my money back. Was told this would be done within 14 working days. Now 22nd working day and no sign refund.



Reporting to trading Standards and commencing court action to get refund

Fantastic Service, I had a smashed screen on my Samsung S4. Bought the repair online but on discovering they're a short drive from my home I decided to drop it in personally, dropped it in on a Thursday got a call and an email saying it had been repaired the next day and went to pick it up Saturday morning. Immaculate screen, all my data still on it and received a free phone case.

Do not trust this company - please see why below:
QMG cancelled my iPad order 6 December as they were "unable to fulfil my order" and then quoted a 14 working day timescale to refund my money.
As of 12 January, I have not received my refund nor have I had any further contact from them. I've sent chaser emails but received no response, not even an automated reply. There is no other way to contact them but email - the live chat is unavailable every time I visit their site and there is no contact phone number.
I unfortunately purchased via debit card rather than credit card and so I am looking into my options to get my money back.
*update - refund received 15 Jan. After submitting a chargeback claim via my bank and continuing to chase QMF via email, they eventually responded to FB messenger 13 Jan and promised to refund my money in 48 hours. After chasing again, after 48 hours, the refund took place that evening.

Ordered a Samsung S4 phone 3 months ago. Constantly would turn itself off for no reason until it finally would not switch on again. The phone was given only one months warranty so there was nothing I can do.... I feel robbed

quick service, product as described. Happy customer

Thank you Quick Mobile Fix for my iphone 5s. It really has solved all my problems. I have recently moved where signal is poor and with the 5s I am now able to do wifi calling. Thanks again for a great service.

Good price compared to other repair agents , returned quickly as promised. Happy customer

Terrible service. Ordered 2 iphone 8 handsets, one arrived, the other is still 'going through QA process' after a month! I cancelled the order and they then have the bare-faced cheek to say it takes 14 days to process a refund, they've had my money for over a month! Disgraceful.
DO NOT USE THIS COMPANY. Worst customer experience I have ever had.

Elaborate Scam Beware !!!!!!!
Sell known faulty Device and scam.more money for repairs donr return the fized phone probabaly selling onto next gullible customer


Paid the money promptly its now feb2020 still no whereabouts of my phone or response from QMF after taking the payment

We use QuickMobileFix to repair our company's phones, they are quick and reliable. Highly recommended in terms of service and price.

all arrived in good time and in excellent condition

I have reported your company to trading standards, under the consumer rights act 2015. The law states that goods should be of satisfactory quality, shouldn't be faulty or damaged, fit for purpose and as described.

As explained multiple times, based on my experience with your truly awful company, I bought a pristine iPhone X 256GB from you nearly 4 weeks ago (Order ID 215214). After having to wait two weeks for some unbeknown reason (clearly not quality control testing time), I received what turned out to be a damaged iPhone X. The phone had scratches all over the screen and it would not turn on, even after being on charge for a lengthy period.



As explained, your company is in breach of the consumer rights act 2015 and is therefore acting illegally. I ask again that you refund me immediately, or the next communication that will be sent, will be from my lawyer.

Avoid, Avoid this company.....ordered phone - constant quality issues hence phone wasn't delivered, had to cancel in the end and request a refund....and even the refund took weeks. Calling their support number is a waste of time.

I ordered a refurbished iPhone SE. Arrived on time (maybe one day late) and has worked perfectly. Only minor scratches, which is exactly how it was described. Very happy with it. Order ID:139586

Ordered 2 refitted iPhone 4s for my daughters' birthdays. Very happy with service as they both arrived promptly in a nice box.
Waited for the 1st birthday before I posted on the product - this was yesterday and all I can say is so far so good! Have one very happy daughter another impatient one

Slow repairs and poor communication - no one picks up the phones. Would strongly recommend avoiding despite the apparently low prices for refurbished handsets.

Did everything they said the would on time. Pristine really means pristine. Ordering another phone for my wife.

AVOID AT ALL COST. BOUGHT TWO PHONES AND BOTH ROOTED SO CAN'T USE FOR ANYTHING MONETARY. ABSOLUTE LIARS AND IF YOU TRY TO CONTACT THEM.......WELL YOU CAN'T FULL STOP. AVOID AVOID AVOID.

Ordered a refurbished i4 from Quick Mobile Fix, largely on price and reviews. Felt a little trepidation as refurbished can mean a wide range of issues. It is also difficult to cross compare qualities on the web between different suppliers. The mobile was a little slow in arriving although this was not a problem for us.
The delivered package was first class and included everything promised. The package and appearance of the phone was at the top end of my expectation, very little different from a brand new mobile.
We have now been using it for two months and we are still very happy with its performance.

Money taken. No phone. No refund. Now 9weeks and they are still not doing anything to help me

I ordered an iPhone 7 Plus alomost 3 weeks ago. The phone is still not here and we ve emailed them with no response. They said the Order had been dispatched over a week ago and it s still not here. The Oder number doesn t work it won t let me track my order. I also noticed on the reviews they basically only respond to the good reviews. I m going somewhere to report them to the guards or someone else if my phone isn t here soon in good condition.

Three stars because I got it back and they've done a great job on fixing it. QMF lose two stars though because it took 17 days between sending it off and getting it back. If I'd had some warning it would take that long I could have got a replacement to keep me going until it was back.

The problem was that they didn't have the parts, and it took most of that time to get them. Also frustrating thing was their message while you're on hold to them says they'll get your phone back to you between 24 and 48 hours. Maybe they mean four-two-eight hours not forty-eight?? Because it's almost exactly 428 hours they've had it.

They are easy to get hold of, but it was only by the third week that I got any accurate information about when I'd get my phone back. What I'd need QMF to sort out before I'd use them again is
1) actually have a better stock of spare parts so they can turn them around fast or
2) accurate information posted on the repair tracker about when I'm likely to get my phone back. or maybe
3) some sort of compensation for if they really mess things up.

I bought a refurbished iphone 7 in "excellent" condition. The item it's arrived with a screen issue and I had to send it back. Now they want to fix it in 7-10 day (+ shipping) instead of just send me another one. You can get a refund in 14 days so this is just a waste of time.
And also, the plug didn't work.
Even though they reply quickly, that is unprofessional to me, they should have send another one.
ID 230170

I ordered a phone from Quick Mobile Fix to replace a lost one - after browsing, I only picked them as they were significantly cheaper, which was a plus.

I was told the order would be sent within 10 working days, but I heard nothing. After emailing them, they said wait another 2 working days. I waited 3 and still heard nothing. I emailed again asking for delivery confirmation, or I would request a refund - the phone was delivered the next day.

The phone itself was in great condition and so far has worked very well. No scratches on the screen, only one minor scratch on the case. However, it was bad to see that the charging and headphone slots were filthy with dusts, lint, etc. and I had to clean it manually before charging. It was also mildly annoying that the phone had not been charged before posting.

Overall, I would not recommend Quick Mobile Fix. Their delivery and customer service was very poor. Price of the phone was very good, and the quality above what was described, though not clean. In today's world, waiting almost 3 weeks for post from the same country is not acceptable.

2/5

TURN AWAY NOW!... YOU DON'T NEED MY REVIEW, JUST SEE HOW POOR THE FEEDBACK IS FROM EVERYONE ELSE.

In my personal opinion they have created a consumer friendly website that looks slick and therefore lulls the consumer into a false sense of security. I felt confident that they were a professional outfit.

However, I believe that they have bitten off more than they can chew and simply cannot cope with the demand. It is clear that they are very short staffed and have no intention of answering the phone. It rings and rings and rings, with no answer in any department. The only form of communication is usually from someone at 10pm via e ail saying that they are sorry no-one is in the office to speak at the moment. Thew will call me back. (THIS CALL NEVER HAPPENS AND THE SAME PROCESS IS REPEATED EVERY WEEK). I Purchased three phones from them for my business and one was faulty. Having been advised that I had to send it back to them before they could resolve the issue I have now been without a phone for over 4 weeks and I am fully expecting this company to go into administration before I or any other customer receives their money back.

For that reason.....

I WOULD STRONGLY RECOMMEND THAT YOU AVOID AT ALL COSTS!!!

THERE IS NO WAY THAT THEIR REVIEWS ON TRUST PILOT CAN BE CORRECT AND I AM ALMOST CERTAIN THAT THEY ARE FABRICATING THEM.

AVOID!
AVOID!!
AVOID!!!
AVOID!!!

Good price and quick turn around. Only moan is that the ear piece speaker wasn't fitted snugly and looks a little odd. I haven't taken it up with this company.
i am revising my review. As screen was never perfect i had to send back after 2 weeks as screen was coming off.
Now a year later the screen has shelled around edges and started to fall off again. Now the screen has cracked again whilst in a metal iphone case. I question the quality of the replacement screens.

Awful customer service. Needs renaming from QUICK. Ordered a phone 1st October, was told 7-10 working days, then it was another week, 3 weeks later kept being told it would be dispatched. After requesting a refund, i was told it would be dispatched the following day. Nothing, i then threatened with taking it further with the bank and i suddenly received dispatch notification. Phone has now arrived over 30 days after order, and it didn't even come with a cable for the phone!! Shocking service, do not order from.

Despatching and delivering was a long winded...have a problem with the volume very low trued everything overall service lovely.
ID225806 VICTORIA JOHN

Shocking experience, have been waiting nearly 4 weeks for a iPhone which had a 3-5 day delivery time. I ve had emails to and from them promising it will be dispatched in 24hours. If I don t receive my order ID225522 within the next couple of days I will be taking you to court.

Unfortunately had to send my iPhone 7 back as it had some problems, but the response was very quick and helpful and hopefully the problems will be fixed quickly and when I get the phone back it will be in full working order

Ordered a phone for my sons birthday 12 days before the day, messed around by customer services promising the day of dispatch for 3 days to the point where he will now not recieve his birthday present on the day. Very stressed and disappointed. Do not use this company if you want your device within 2 weeks or expect a customer service department to tell you the truth.

I used this website to buy my first phone (An iphone 7 ) And it arrived shortly after the purchase with no faults, will use this website again! - QMF ID:207764

Unbelieveably painless. Phone had cooked its battery (HTC One M7). Printed the label, packed the phone and sent it off. A few days later, it came back, quicker than I expected and replacement battery is much better.

ordered iphone X back in september gave it a few months tried calling them but phone is being fixed please email cancelled order didn t get money back straight away had to get it through bank DO NOT BUY FROM HERE

If it was possible not to leave a star I would. Terrible customer service. Still waiting on a refund 6 weeks on and have had to involve trading standard! I would honestly avoid like the plague!

I posted my daughters iPhone 6 for repair on a Tuesday (needed replacement screen and microphone repair due to being dropped) and was returned to me by courier Friday afternoon. Excellent service and reasonable price. Really easy to generate repair request and see costs. Highly recommended.

Absolutely do not use this company, they don t send phones and then don t give you your money back

Ordered a mobile 2 1/2 weeks ago and still not receieved it. Just get a generic e-mail from their support team. Have requested a full refund and would not recommend them to anyone!

Bought a phone at Xmas for a present , the phone now will not charge at all, emailed them and they sent me some trouble shooting things to do, which I tried , still now worked have phoned several times a day and no answer, also now not getting response from emails, and as what I ve read from the past months reviews s I would be reluctant to send it back the be repaired as to how long they would have it .. not professional at all and I think Trading Standards need to take a look at this company .. shocking , don t risk it

Do not buy. I thought I was getting time to sort out my refund but I ve been waiting for over 2 months now and I m still not received it. Just being told to be patient with them but they are likely just waiting for me to forget about the refunds.

Unprofessional Company , Do not deliver goods in the timeframe shown online , I have since cancelled my order and have been waiting for a refund for over 3 months now and to top it all off they are now ignoring my e-mails. Please AVOID

Still waiting one month for phone - not getting response from Chat line says will come back in 24 - 48 hours - extremely poor service - totally unprofessional - would not use again. Beware

The service I had with QMF was very good. I would recommend to friends and colleagues my experience and your service. Is reliable, safe and time saving

I bought an i phone 6 plus just before Christmas and the phone arrived after a few days of order. Phone was in pristine condition and still working perfectly .Excellent experience all round. Couldn't be more pleased. Definitely highly recommend. First class product and service.
Martina Smyth QMF ID208440

Never have I seen a business firstly have such a long time span in terms of when they deliver phones. If had read their terms properly I would have never chose to do business with this company. Furthermore, when I asked for a refund, I was told it would be issued. This was nearly a month ago even though their refund policy claims that they refund are received with 14 working days. I that space of time I ve had to email them multiple times to ask when my refund is coming or if it was actually issued from their end in the first place. I wouldn t recommend doing business with this company AT ALL due to their poor practices.

So where to begin.







So, thankfully, I chased this up with LayBuy. 2 days later, they have successfully processed my refund.

Big thanks to LayBuy. No Thanks to Quick Mobile Fix. DO NOT WASTE YOUR TIME AND MONEY FOLKS.

My autistic son ordered a phone through this company with money he got from his birthday and after a few weeks of chasing and threatening to cancel the order they sent us the phone. It started playing up after a couple of days so we More

I bought a phone and some accessories which didn t arrive within the specified time frame, which then I was told I d have to wait a further 7 working days for my order to be sent out. I decided I wanted to cancel my order and get a refund so I emailed them and confirmed I wanted my order cancelled. A week later I was sent an email from them saying my order had been sent despite me cancelling it a whole week before meaning I had to go through the process of returning the items. I returned the items and was told to expect a refund within roughly 14 days...which was over a whole month ago and I still haven t received the refund. I have sent numerous emails regarding this with the reply pretty much being the same... we ll look into this and get back to you which they haven t done.

Ordered an Apple iPhone 6S - Grade A, the phone was delivered well within the 10-day dispatch period, I was kept informed on my order throughout the period. The Phone was well packaged and I am very pleased with the standard of the phone and the service provided.
Order ID186835

Order ID255099. A refurbished ipad mini purchased as a gift. Good price for what seems to be a nice quality used product. Took a while to be dispatched but delivery was fast and convenient. Would buy from this company again.

Great job, quick and cheap.
I wanted the convenience of not having to drop off and pick up. No problems with delivery. Thank you Amanda

Utterly disgusted, this is a SCAM!!!!!! Ordered a phone in August no phone and no refund now opened dispute with bank. Spoke to trading standards and they already have this company flagged for FRAUD and pending investigation following previous complaints. PLEASE AVOID these are total utter thieves!!!!!!!

The iPhone X arrived within a few days, worked fine for 2 weeks then started glitching and freezing. We tried fixing it with resets but it did not help. I returned the phone as requested, I asked for a refund which they stated would take 14 working days, 26 working days later and multiple emails I still do not have my money back. I have now had to pass this onto my credit card company to reclaim my money for me. A very poor service.

Good service for the repair but postage by UK Mail is absolutely terrible, I received a text at 9.15 telling me it would be delivered that morning at 11.45 and I was at work, I phoned them and said I would pick it up from their Depot and they tried to deliver it again, so Incouldnt, it took 5 attempts to get it and they left it with a neighbour which I hadn't asked for, as I said good service on the repair but the company they use for delivery is useless, I won't use them again because of this.

BE CAREFUL to deal with these guys.
You will regret if you not listen to the feedbacks .....
My challenge was getting a refund, l was calling frequently after 3 weeks waiting for delivery. At least one hour long waiting to get the call answered !!!
I requested the refund 3 weeks later, refund received 19 working days after.(as per them it will take up to 14 working days from the requested date !! ) My money was holding up for more than 50 days, on 28/7/19 l called on the fourth week again.The refund back on 30/7 !!! lf you required any information through Mail?.... No response ... lf a call ..... miserable... I must have listened to the feedbacks on Google, as 40% of the customers are unhappy for different reasons!!!
Avoid such a company, treating their customers in an unpleasant unprofessional way . Surprisingly ?!!!#
You will notice, there is no any response from the owner for the negative feedbacks. There is no any intention to correct the way of the business.? They could have corrected it ,if they wish.l am so sorry to write such a feedback..All the 5 stars got from their family members not from real customers!!!
Be aware of Quick Mobile fix....

I will be part off the people to follow through with a law suit but firstly i am coming to your office to get my phone or refund, you bunch of fraudsters. Order two i phones two weeks now no update and emails keep bouncing back. Order ID245515

Worst on line buying experience ever. The product was fine when it arrived but it was a stressful journey to that point.
The despatch time is 10 days!! Can you believe in this day and age that is considered acceptable!
It was a birthday present for my son. His birthday came and went and no sign of the phone.
I called customer services around 30 times. Just rang and rang and no one picked up.
I emailed 3 times each time I was told my order would be prioritised. It wasn't.
Best to keep away from this website despite how good the deal looks.

Rip off merchants. No phone, no refund had to go through credit card company to get my money back. Avoid at all costs

Appalling customer service. Trying to purchase a phone for my daughter's birthday. Similar experience to others on here - did not meet their own dispatch time forecast. Chased repeatedly on email and phone (phone permanently engaged etc). If you can get a response out of the customer service team then you will get lots of excuses - quality control issues, now on a priority list etc etc. Cancelled order 12 - 14 days to have money returned. Blah blah blah. I will see whether the money turns up.

This company doesn t deserve one star. I ordered a phone on the 10th June, 7 weeks later still haven t received my phone. I called them and the staff are nothing but rude, I have to wait a further two weeks to get my money back. These people are thieves. Will never use again

Awful company.

I placed an order and paid but cancelled one day later and was told payment would be refunded 10-14 days. All seemed fine until 2 weeks later am told my phone is being dispatched. Absolutely no explanation as to why (1) refund wasn't (and still hasn't) been processed (2) phone was dispatched despite order being cancelled. Now have to collect phone to send it back and still have no refund. Never answer phone.

Can't recommend at all, avoid!

Phone wash delivered quickly and in great condition

Order ID 260065
Excellent product, very clean, hardly any signs of wear. Delivered within expected timescale
Clare Crofts.

Worst company I have ever dealt with. Faulty goods delivered, waited and waited for replacement which never came, asked for a refund and still waiting. Initial order placed in July and five months later still no outcome. You cannot get through by phone and when they do respond with an email it does not address concerns that you have. There are far better companies than this shambolic outfit.

DO NOT BUY FROM THIS COMPANY!!! Ensure you use PayPal if you do as then you re protected.

Notice how all their positive reviews are exactly the same wording?

I ordered a pristine iPhone X, waited over two weeks for it to be dispatched and was in terrible condition with scratches and scuffs.

I requested a refund and received no response to multiple emails and unanswered calls. Eventually got a response and sent the phone back but was told I had to wait 30 days for a refund. 40 days later, still no refund. Thankfully, I paid via PayPal and raised the issue with them and they refunded me immediately.

AVOID AT ALL COSTS! They should be shut down!

Really good value for my new phone. Amazing condition as it said it would be. Took a while to arrive, but they did keep me fully updated on when it was expected to arrive- which gave me peace of mind. Would recommend!

QMF ID: Anna George ID225945

Do not use this company. if there was an option for 0 stars, I would most definitely, and whole-heartedly, award it to Quickmobilefix. Company name: Ironic. Ordered a phone in the middle of Jan, and had the delivery date pushed back due to 'quality control' about 4 times. After over a month without the phone and no refund, only when I threatened legal action did I receive my money back.

I'd be surprised if they even have half of these phones that they advertise in stock. I found myself having to talk about this situation (at length) over e-mail with a comedian at quickmobilefix about how a company, who sells mobile phones, does not have a phone line for customers to speak to them. Absolute scam.

(I used musicmagpie (which incidentally, was cheaper) and received my phone the next day.)

couldn't provide me with a number for the company's owner / area manager.

Phone arrived quickly, battery not great but lasts a day so can manage.
Good service

Bought an iPhone from QMF, excellent service and the phone come better than expected. Their website could be better and they could have more delivery options. QMF ID238449

Do yourself a favour and steer clear of this company. Terrible to deal with. When you order from them they then tell you they are awaiting new stock and could be weeks before delivery. I returned a phone to them that didn't work and it took me 3 months to get a refund.

After ordering the phone I was advised there would be a delay in the delivery, however when I contacted QFM and explained that I needed keep to the original date as it was a birthday present for my daughter QMF (Jodie) very helpfully expressed the order to ensure I got it in good time. Thank you Jodie.
ID 222942

Excellent service. prompt helpful responses from staff. great quality iphone 6 for good price. quick delivery.

I have had to date a very poor experience with the company and hope that an adverse review will help to resolve the issue. iPhone sent with a problem where it would not power on. A repair was identified to replace the battery and screen. A price for repair given but misquoted and took a while to resolve. On return a few days later same exact problem. Returned the phone and lost and behold a different diagnosis and additional cost requested. When challenged that this was the same fault and that the repair should be carried out at their cost, totally would not budge. have asked to speak to someone on this.

I have had a positive response following my post. Customer service have explained in detail the situation from their point of view and have acknowledged my concerns and considered the situation from my (customer's) viewpoint. We have agreed a way forward that is satisfactory to the both of us and I have as a result of discussion happy to revise my rating.

QMF ID: 206645

Placed an order for an iPhone 8 good condition. The phone arrived in good time and was almost new. I received email communication when the order was placed as well as for delivery details.

I was very happy with the purchase and will definitely use again.

Paid for a phone months ago. Still hasn't arrived, given every excuse not to refund the money. Major scam artists these guys and should be swerved everytime. DO NOT USE THIS COMPANY THEY ARE APPAULING!

The other good reviews on here must be written by the owners because they are seriously bad....!

Great company, phone was delivered fast and and excellent condition, well worth the money.
QMF ID231614

Second item I have bought from Quick Mobile Fix and am so impressed with their service that I am recommending them to numerous friends

Do not buy or deal with this company lies from all staff manager always in meetings brought new phone in December still no phone or refund if calling takes over a hour to get in touch don t reply to emails
Mr Curtis
212828

Very poor. Robotic responses. Having to wait 2 months to refund me for a phone that I cancelled after it didn't turn up and no updates for over 2 weeks. If I could leave zero stars I would for this awful experience