i bought an iPhone 7 128gb in silver on Sunday the 11th feb and didn't receive so i asked for a refund over 10 times and only today the 14th feb i got through to someone AVIODE THIS once they have your money they hold it / i read there reviews and i risked it because there a cheap company but not good service DONT ODER FROM THEM im telling you now your be very upset and THANK ME LATER ? never again am i odering from here very upset they let me down but happy i got my refund
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ID182145 My only criticism is that I was able to order an iPhone 7 in a colour I was told 5 days later wasn't available. I was offered an alternative which once I accepted came very quickly. Condition and functionality brilliant. V pleased.
I have received an email to leave a review for the company.
Brutally honest: I received a phone that had been QC tested but when i received it had a faulty charging port and wouldn't charge the phone at all. I called the company who blamed the transit could have caused this fault, (really on an iphone x). I got sent labels to return the phone only to take 7days for them to receive and a total of 10days to process the return, i have still not heard back about the repairs. I had to call 3 times to ask for updates which took 1hour 50minutes in a queue only to be cut off. 24-48hrs repair time they say well its not its 7-10working days. It has taken 3weeks so far excluding the initial shipment of the phone from order replacement and i am still without a phone. The company offered no appology or discount whatsoever or have any regrets about the treatment of the customer. Yes my review won't get much attention nor affect the company much but i would seriously strongly advise to avoid using this site to pirchase the phone.
STAY WELL AWAY FROM THESE COWBOYS!! I have waited two weeks now and keep being promised the money has been processed and due to issues with absolutely everything my money has not arrived. They do not do what they advertise and i wish i had read these reviews prior to selecting this company because there are hundreds offering the same service but with much more customer focus and want to do what they advertise! I have also asked for my phone to be returned more than once which they completely ignore, right now I am going to make and official complaint to the Advertising standards authority and the Financial ombudsman because these types of business should not be allowed to getaway with ripping people off online and have no comeback!
Great service. Was a bit worried after reading reviews. Delivery was slotted for 5 - 7 working days & the phone arrived on the 6th. Phone was in top condition.
Ordered a iphone X phone screen repair mid-May 2019 and sent the phone off with the returns email that they had provided with their recommended courier service. Long story short, the courier company lost my phone to which I had to email the More
Took over 2 months to receive a refund for a completely useless refurbished iPhone 6. Ordered 3 phones off this website now and each one has had something wrong with them. Avoid at all cost!
Great customer service, very polite staff. Kept me up to date throughout with despatch and delivery information. Received an iPhone in rose gold. In brilliant working condition. 100% worth the price for my daughters 1st phone. Definitely recommend to anyone! Thank you very much my daughter will be over the moon come Christmas!
I got an iPhone 6s within 5 business days from ordering it. It works like a new phone and it is in great condition even though it was only rated as good . I d highly recommend this option if you don t mind not getting a new phone (which in my case still looks and is like new) and want to save money by buying one 1/2 - 1/3 of the price of a new one.
I purchased a phone from these guys on the 22nd of August. I have had the same experience as everyone else, telling me they are prioritising my order, and then after a while, ceasing to respond. I took it upon myself today to drive 2 hours to their 'office', only to find they do not reside here. Probably because people like me kept going to visit them to find out what the hell is going on. Do not buy from this company! 0/5.
Response - Yes I have sent multiple emails to that address and have stopped receiving replies
Ive used this sevice 3 times for screen repairs on different phones. Always very quick turn round well pakaged and phones as good as new on return . Thank you .
After my order was placed I was kept up to date with it's progress and quickly received a message about the 2 hour time slot for delivery. Everything was in order and professionally packaged.
DO NOT USE THIS COMPANY. Disgraceful customer service. Lied about dispatch dates, would not respond to emails, claimed they had called when they hadn't. YOU WILL LOSE YOUR MONEY
Order ID - 196705. Please do not waste your money with this company. Ordered an item in October, item lost in transit, took 2 months for the company to acknowledge the loss. Now waiting for a refund. Was advised in email that it would take no longer than 14 days for the refund to be paid, but they needed some bank details I.E BIC, IBAN etc. I didn't hear anything back, so emailed them.
Just had an email back stating please be advised refunds take 10 to 14 days to be PROCESSED. So one representative says it'll be paid within 14 days and another says it'll be processed within 14 days.
This company is an absolute shambles. Do not trust them with your hard earned money. Disgusting customer service. Completely unreasonable, unacceptable experience, Quick to take your money, not so quick to refund and deal with issues.
**** Order ID 196705 ***** get this sorted.
This company is a disgrace. DO NOT USE. They just Cut and paste replies on reviews and emails as you can see. They don't read emails or reviews fully. Still waiting for a refund after in excess of 8 weeks waiting. Company have been told by their delivery partner that the item has been lost in transit yet they still fail to refund. Absolutely pathetic. (Consumer Rights Act states If you bought something from a business to be delivered, it s the seller s responsibility to make sure the item is delivered to you.
If the seller used a courier, they should chase the courier to find out what s happened to your order - it s not your responsibility). So why hasn't a refund still not been received 8 weeks later. They have been told SEVERAL times by their delivery partner the item is lost in transit.
I ordered a phone a few months ago for my Wife and it arrived in perfect working order and is still perfect now.
Why 1 star you ask! Because I had a good experience, I advised my daughter to use quick mobile fix to save some money on a new phone. She ordered an IPhone 7, pristine, delivery to Ireland. 8 weeks later and she's still not received the phone. As I'm sure we're all aware, it is the responsibility of the company up until the point it's been delivered. Apparently the item has been lost in transit. Not my daughters problem, unfortunately it is an issue between Quick Mobile Fix and their delivery partners. So why hasn't my daughter been refunded? She has been fobbed off a ridiculous amount of times asking her to give another couple of days, 8 weeks has gone by, a refund is needed ASAP.
Quick Mobile Fix will know who I am talking about by the location and surname. Get this sorted.
Completely incompetent company, I know they'll say it's down to the delivery partner, but this is not the case. Several weeks have passed with several emails backwards and forwards, this should have been looked into and resolved by Quick Mobile Fix weeks ago. Absolutely pathetic customer service.
Do not use. I will keep you posted with a result, but I suspect this will be going to trading standards. And every review site and social media platform that can be utilised.
I have placed an order and have had no update and cannot get through via telephone the lines just cut off order number 183208 they ask for 10 day to deliver items but so far no communication other than to take my money
DO NOT EVEN THINK about using this company. They will not send you a phone and will fob you off with replies to your emails. I ordered a phone on 5th Sept and then cancelled it after waiting over 10 working days for it to be received. I never received a refund even after I was told it would be no later than the 9th October. Eventually I received my money back but after I completed a charge back with my credit card company who will now chase the payment.
Zero stars if it was possible to give... PLEASE PLEASE PLEASE STAY AWAY SAVE YOURSELVES MONEY AND TIME
Anyone giving this company positive reviews are either family or friends. Anyone I spoke to and looking at reviews of this place including family members same issue payment taken straight away no phone discharged. 2-3 months still chasing....in my opinion look at negative amount of reviews and think twice before buying from them.... This place should be reported to trading standards... SCAM organisation
Slowfixmobile. order placed on the 1.1.18 and 18 days later still no mobile. quick to take the money, email after email with different problems. just tell me you do not have the product and here is your money back. #poorcustomerservice. avoid like the plague. destroyed my teenagers birthday as no phone.
tried making an order twice now, first online and then over the phone, each time the order never went through yet the money was still taken out of my account. Not a very reliable service.
Bought a Pristine I phone 5 weeks ago for my daughter birthday and when it arrived was not pristine. Returned the phone 4 weeks ago and still waiting. Very bad communication regarding dispatch and time of arrival. Several emails exchange saying phone sent and dispatched on thereafter to be told of further delays. Don t recommend buying from this company. Very bad experience and still waiting.
Sent 4 mobiles and an Ipad to recycle, 2 weeks later still no payment. Now looking at court action. Same company as edigital and universal gadgets. Will not use again. There are other reputable company s to buy and sell mobiles. Customers service never answer their phones and selectively reply to emails. 1AEBA1 - 033CBD - 033CBD - 1B4899 - C090B8
HORRENDOUS COMPANY. AVOID. REPORT TO TRADING STANDARDS. This company takes your money, does not send you a phone and from what I ve seen from the other reviews it highly unlikely I will be receiving a refund. I have reported the company to trading standards and I suggest everyone else does the same.
What can I say - this has to be the biggest mess around I have EVER experienced from a company that I based my sale on through Google Reviews (seeing the overall 4.2 out of 5 review).
I purchased a refurbished iPhone 5c that was listed as: "Fully Tested, fully functional and working ... In very good condition, light signs of use".
Upon receiving my phone (June 29th/30th) I realised there was an LCD defect where the screen was pink, I instantly returned the phone the next day and was told that my service on the phone would take around 5-7 days... this was at the start of July.
Now on the 20th of July (THREE weeks after they have received the phone double the time promised to process my order) and multiple phone calls /emails that I never received later, I have been told that I am going to receive my phone by Friday. Also to add to my problem, I have been told I CANNOT claim my money back because I have "owned" the phone for over the 14 day return rate DESPITE not having the phone in my own possession for any of that time.
Awesome service. My daughter dropped her Samsung Galaxy III and smashed the screen. QMF were amazing. Reasonable price along with a fast efficient service. Top Marks!
Quick fix mobile was great, the order took 10 working days and it seemed like a long time as we had bank holidays in between. The phone is exactly as was it was advertised however it only came with a i phone cable and not the plug itself. Overall good service when I emailed them they got back to me promptly.
So far a very good experience. I was kept in the loop during delivery, the product so far is working as intended and it was very well priced to begin with. I'd definitely consider them for phones or tablets in the future. Adam Bridge order number 205094
Not too sure why there s so many bad reviews when I ordered my phone I started to worry that it would never turn up yeah delivery was a bit late but as soon as I messaged them the phone arrived 2 days later it works fine there s a few scratches on the back but granted I d expected that bc of the condition I ordered but yeah I m really happy
Sent Iphone for repair early October and despite website suggesting repairs carried out within 24-48hrs we are still waiting. No phone number, live chat not working - you just can't escalate the issues other than email which is not effective when there is a real problem. I am sorry but steer clear.
Never having ordered a refurbished phone before and after reading many reports about bad experiences. I was a bit reluctant and worried I can say. However I went ahead anyway. I can say without a doubt that Quick Mobile fix did what they said they would. My phone was classed as Good condition when it arrived mine was in great condition. it was better than I expected and arrived in just 4 days. So without banging on too much. It has been a great experience and the iPhone is working well. In my opinion jump right in. My wives phone is due a replacement soon I will buy from them again. if they can deliver the same quality again its way better than buying new from a price point of view . (Great service)
Terrible experience. Cancelled an order in December and I'm still waiting for a refund in February. No answer to any of my mails or tweets. I've lost count how many others on QMF twitter account have said the same, though I noticed QMF have since deleted all these negative comments. Avoid Like the Plague!
Avoid. I would give minus stars if I could. Sent my phone in for a screen replacement on 22nd December. Quick Mobile Fix confirmed receipt on 5th January. OK, it had been Christmas, maybe they were busy and had less working days. BUT I then spent months emailing back and forth, while yes I did eventually receive responses to my emails, my questions were avoided and I was never given a date that my phone would be returned. I was told 7-10 days on several occasions and still no phone. It was only after I sought legal advice that I finally received my phone back in April along with a refund... Still not fixed after 4 months. I have since used another company who returned my phone within a week and its as good as new. Save yourself the time and stress and go elsewhere!
Bought a iPhone 6s plus for my daughter, the delivery happened in 10 days as they said. The phone arrived in perfect condition and exactly as stated on the website. Totally happy with this company. Would recommend this company to anyone.
Johnathan Cook QFM Order id: 217392 Great online company. Have used regularly: phones and I pads bought have been of outstanding quality and value for money. Pleasantly surprised at how good the goods were. Longevity of goods is very good too. I have previously bought goods that are still in excellent working order years later. Highly recommended
Disgusting behaviour from a company. I paid for a phone and cancelled it the next day before dispatch. Now i have to wait two and a half months for a refund.
Shocking service waited weeks for a phone that hasn t arrived, can t get through to customer services as there s always at least 15 people ahead in the phone que, when you email dates are promised 4 working days these days past when you chase again they just add more time on!
First time I have used such a postal service to repair a screen. Usually take to a shop or call out. Was a little concerned re sending a phone through the post but I have to say that all went so smoothly. It was VERY EASY to do. Communication through the process was excellent and the phone came back in very quick time. I would recommend and certainly use again.
I ordered on the sunday and received on the tuesday the next week after it was supposed to[12 working days].Took a little longer but an amazing phone [iphone6] and works great.
Terrible customer service, awful manner from one particular agent. Still no refund nearly a month later from a product not received. Cannot contact them either because the phone is either constantly engaged or it takes at least half an hour to get through. Do not order from this company, as if anything goes wrong you will have no chance sorting it out!
Absolute terrible service, I paid and sent my phone for repair and I was expecting it back within 3-4 days, however, it's been 3 weeks and I still have not received my phone and I am absolutely furious. They said that I had to wait 7 working days for the parts to come in and my phone is still not fixed. Words cannot describe how angry I am, as this was my main phone. I chose this service because it's supposedly 'quick', turns out they take your money and take ages to repair phones as if its a joke. Not to mention, customer service is just as terrible as they just repeat themselves and not giving me enough information on the matter.
I wrote this review on trust pilot in October last year and the phone is still not fixed, i have sent it back for the 3rd time now. Absolutely shocking
THIS WEBSITE IS A SCAM. They sent me a faulty phone which I sent back after they promised me a full refund within 14 days. I have not received any refund what so ever. They keep providing a refund date, not paying, and then pushing back the date by another month. It s been over 3 months and I doubt I will ever see my money again. So frustrating, they don t care at all and keep lying to me about the refund. I wish I saw all the awful reviews in time. DO NOT USE THIS WEBSITE.
Paid for an iPhone 6 and canceled it the following day due to personal circumstances. Under the Distance Selling Act, I am entitled to a full refund. Since then I have been promised the date il be refunded, which they failed to do deliver on. Now being told there is a "system error and the finance team is actively working to resolve it." That was 2 days ago guys and I don't know what you are trying to resolve....must be a pigeon in your bank account... DO NOT PURCHASE FROM THIS COMPANY
Breathtakingly incompetent and seem unwilling to try to do anything about it. Sent my phone Dec 6th 2017, end of Feb now, still not got it back. Not worthy of one star. Supposedly returned about a month ago but courier firm lost it, since then I have been waiting for another. Each call, which takes forever to get through is an exercise in bad customer relations. One guy would not put me through to manager but said new phone would be sent next week. Hey! Why hurry yourself? Today was told again (this time by the service manager) that a new phone would be sent NEXT WEEK! When I suggested that in the name of good customer relations it would be nice to have a next day Royal Mail delivery, told flatly that was not possible. Will be contacting 'Which' consumer advice people and The Guardian's consumer advice team to see if they can help. At wit's end...absolutely useless. DO NOT USE THESE PEOPLE.
ABSOLUTE SCAM. STEAL YOUR MONEY. NEVER EVER BUY FROM HERE. 0 stars out of 10. Worst experience I have ever had in my life. Cancelled my order due to such a long delay and never receiving the phone I ordered... now they won't refund my money. They are thieves, constantly make excuses. Don't make the same mistake as I have. All good reviews are FAKE.
Total scam. Sent me a phone that did not work and have held onto my money for over 6 weeks. Keep sending BS emails to delay the refund process even longer. STAY AWAY
Terrible service for a company advertising immediate payment. 4 weeks now with no word and me constantly chasing. Emails are ignored, phone just rings with no answer. Strongly recommend to anyone reading this to TAKE YOUR BUSINESS ELSEWHERE!!!
UPDATE 26/09 - Order ID FAD19E
UPDATE 28/09 - still no response!!!
UPDATE 03/10 - email received... Apparently due to be payed on the 19/10. So about 8-9 weeks turnaround.
UPDATE 19/10 - No communication, and no money. You have my order number, we have rang you a dozen times a week with no answer, and no response to email... PLEASE DO NOT USE THIS COMPANY!!!
Absolutely disgusting company! Never buy from from this company! My 17 year old son paid 400.00 for a phone 9 weeks ago and still no phone. I understand we have an issue with covid19 but everywhere else seems to be delivering. I have emailed and they have emailed back so someone is in the offices, but telephone number been taken off website. Have asked for a refund and they said it will be July before they can do this. It s 2020 they only have to click a button! Bloody joke! DO NOT BUY FROM THIS COMPANY!
I have held off posting this review in the hope that Quick Mobile Fix would send me my phone. I purchased an IPhone 7 seven weeks ago and as yet it has not been sent despite repeated emails to them and promises that they would "chase More
In 2019 was kind of hoping for a faster delivery, to be honest after reading other reviews and having little contact from Quick Mobile Fix was very relieved when the phone arrived. 11 working days later.
I ordered an iPhone in September 2020. I cancelled within 12 hours of ordering as it stated 7-10 days delivery - ridiculous. The money left my account straight away, however, I ve been fobbed off ever since for my refund!! Apparently it s due in today now (27/11/20), but this will be the third date I ve been given for a refund into my account. Initially when looking at reviews, they were 5* but it seems they ve become a cowboy company!! Trust me... AVOID LIKE THE PLAGUE!!
QMF ID: 203671. Order was over the 10 working day policy and was a bit of a nightmare getting hold of someone to update on the order. However iPhone 7 was in a pristine condition and fully working order. Great value for money.
I received my iPhone on time and was really pleased with it. It is in excellent condition and is working perfectly. My wife is delighted. Colin Toogood
Worst experience trying to purchase something from the internet i have ever heard. Cancelled my order after the process took the exact same turn 90% of what i read on here. That was on March 8th where I was told my refund would take 10-14 days. 15 days later and surprise surprise like so many others i am still waiting for my money.
Scam artists, after 3 and a half of waiting I was told phone didn t past the last quality check so I cancelled my order. Was the told I would be refunded within 14 days. It s now 18 days since I cancelled order and now there not replying to my email. Steer clear from them.
Was sent a shoddily refurbished phone (despite paying extra for 'Excellent' quality) on which the LCD died slowly over the first two weeks with no impact. Was informed this is not covered by the warranty even though there was no accidental damage from me. Customer service chain unhelpful and not plugged in. Please do not respond to this review saying to contact CS and they will 'look into it' because I already have.
(Thank you for responding although there was no impact/pressure - the phone came with a chipped corner which slowly caused the screen to die. By the time I noticed QMF would not cover it)
Order 148729 > I have yet again been unable to contact them on the phone despite spending over an hour on hold/being cut off to be told that the office is closed today. > > I am extremely disappointed with all aspects of the customer service and with the product I have received (a Samsung s6). > > I have been trying to receive a working Samsung S6 phone from them since the 4th of February and now it is over 2 months later during which time they have had my money and I have not had a working phone. > > The latest phone sent to me has the exact same problem - that constant error messages come up saying that there is a fault/error etc. This is not acceptable and as such I want a refund of my money that they have had since the 4th of February and it is now April. > > I will say again that I am extremely disappointed and dissatisfied with the servive provided to me throughout the last 2 months. > > i posted this earlier today on Trust Pilot and funnily enough someone came back to me within 30 minutes ro say they would ' be in touch'. I then got an email asking when is it best to phone you? I replied - anytime - and funnily enough...I am still waiting.
Dont waste your money folks - I can honsstly say the worst company I have had to deal with EVER...... STAY Away!!!!!
So long story short i paid to have my phone's screen replaced but they failed 4X and have sent my phone back with more damage than they received it with this is by far and above the worst company I have ever dealt with do not allow this disease to continue. If your interested just how bad these guys are keep reading.
So so so slow and awful customer service that continually hang up on you they have already had my phone for 5days and only now have I been informed that they don't even have the part that I paid for. Furious is an understatement.
Received a response to this review which Is useless to me and only serves to make it look like they have addressed my complaint (they absolutely haven't). Still nothing from customer services at all meaning they can't even keep to their own response timeframe (24-48 hours). Considering the response to this review only took 8 hours they clearly care more about their appearance than customer experience.
Also responding to this review with the exact same excuse you did the first time is nothing less than offensive. Allow me to be clear I don't care how many people have ordered repairs or that you think this is acceptable I am telling you it isn't and that taking money for services you cannot provide is a criminal offense. In short your "service" is essentially a theft that I have paid for.
One month on I still have not received my phone back from the repair.
Two months in I have still not received my phone also they haven't touched it since September 10th.
I have contacted customer services 25x but not a single time was the the phone answered sent an email only gotten an automated response.
Finally get a response to tell me it will be 1-3 Working days two months and two weeks after they have received and "repaired" my phone 4 times. Only after calling for a week straight do I actually speak to a lady called Tanya who unhelpfully informed me that the same issue has reoccurred in that they have ordered an incompatible screen again and that this time they need 3 weeks......
I have cancelled my repair and have been told I should receive my money after two weeks and my phone after 3 at a time I am not at home to accept it.
I hate this company and more than anything look forward to watching their own business practices bring them down.
The phone received is fantastic especially for the price paid. There is not a scratch on the phone and all is in fantastic working order. This is where the 2 stars are earned as unfortunately the customer service was lacking.
The phone took more than the 10 days stated to arrive and during this time there was no real updates even when chased. They just say that the dispatch team will contact you but no details. I wouldn't have minded the wait if i was informed of what was happening. It the not knowing that makes it frustrating.
On losing patience I asked for a refund and to cancel the order. I was told this had been done and then an hour or so later received the message I had been waiting so long for....'The order has been dispatched'. You couldn't write it!
If the company worked on their customer service and communication there could be no complaints as the product is fantastic and much better than I was expecting. They were eager for feedback but need to act on this feedback as it seems a regular complaint. I hope this helps encourage improvements and customers have a problem free experience with them from now on as this would help them thrive in the market!
The item, an iPhone 6s, arrived on time and as discribe, and was beyond my expectations! It even came with a screen protector and sim pin which was on in the discription. I am very pleased.
Bought an Iphone 6S in good condition which is unlocked. Arrived on time in good packaging, considering it isn't in the highest quality you can buy from the site; it looks pretty damn good, almost new to me. A lot of customers seem to be saying bad things about this company, I put that down to bad luck and arrogant customers demanding too much.
Didnt even want 2 give 1 star, terrible company, ordered an iphone xr in white, paid 440 pound waited the 7 days it said for delivery never came sent countless emails, then received an email saying it was available in coral for a faster delivery so i replied saying I wanted the one I ordered as it was a chosen xmas present, then got another email saying the same thing after more ignored emails I then got a reply saying that if i didn't order the coral one instead the white one wouldn't come until mid January so basically have this one or a refund which would also take until after xmas if ever after reading other reviews, ive had 2 get the coral one or my daughter wouldn't of got a phone for xmas this phone came today looks in very good condition but it wasn't what I wanted ive had 2 get it and I've paid alot of money aswel, very disappointed will never use this company again and will tell every1 I know to avoid like the plague, all reply emails are automated never spoke to a real person terrible customer service, only g0od 2 come out of this is that I received my order b4 Xmas I can see alot of customers dont get anythin! Terrible company do not use!!!
Quick Mobile Fix...WHAT A JOKE!! If you require anything "QUICK" from these people you are better off handing it over to a snail.
My phone, which only requires a new battery and charge port, has been with these people for almost 3 months. probably would have been better off with a youtube guide and my own 2 hands. ONCE I get my phone back I will NEVER be using them again
DON'T FALL INTO THE SAME TRAP I DID.
HITTING THEM IN THE POCKET WILL ENSURE TO SWIFT DISSOLUTION OF THIS COMPANY!!
*UPDATE 09/10/19*
My phone was returned to me by post. The things I requested was not repaired. My device was not put back together and from what I can see the new parts was never installed or even sent to me when my phone was returned. So I basically paid them to open my phone and babysit it, then send it back to me in worst condition then I sent it in.
I order a phone on the 29th of December, It is now the 14th of January and I still have not received my phone, it hasn't even been shipped! When I contacted Quick Mobile Fix they just kept adding two additional days to the delivery time. Not happy with the service.
Very Good service that was really Fast. They fixed my IPhone LCD after I dropped it, and it was back in a couple of day as good as new. Highly recommend this service and have told most of the office about it.
I have bought 3 mobile phones from quick mobile fix for my kids they have all been excellent quality and in good condition I would recommend them to anybody
I sent my phone for repair two months ago and I still haven't got it back. They say it is the to them needing to order parts but it is taking way to long. Order id 164443
I have now gone into dispute resolution with this company . Ordered phone 29/12 7-10 day delivery. contacted at end of that period and told discount weekends and holidays given more time - no phone - told problem because of covid. Cancelled order asked for refund. Eventually told refund 8March now told 5th April. Told 8/3/21 it will now be 5/4/21 for refund.
Probably the worst company Iv ever ordered from. Purchased a phone from them at the start of summer I then spent the entire summer trying to get it delivered. Weeks after they said it was going to be delivered it hadn t arrived. It took countless emails for them to even get back to me. When it did finally arrive almost 2 months after promised it didn t work. I then sent it back before spending weeks repeating the same ordeal to get a replacement or a refund. They didn t reply to emails or offer any information even when asked for and ignored emails for weeks on end.
I brought the phone and was a bit scared after reading the reviews but the phone came after 10 days and is working perfectly fine with a few minor scratches, great deal and I would recommend the company
First time I ordered with the company, all was great. Phone came on time, good condition etc. Second time the phone was faulty and it has been three months since and I still don't have a working phone. Awful.
Took well over 3 weeks to have a refurbished phone delivered which has led to extra payments on contracts and missed birthday present for my daughter. Shame because the phone is great but would prefer the potential wait was clearly explained -10 working days to receive phone - so the phone couldn't have been in stock when my order was taken. Then a problem with the courier causing further delays - could always use another courier!
My phone was dispatched in 6 days and the appearance of the phone is high quality, the battery's maximum capacity is 85% of what it was to what it was when it was new. I have experienced 2 unexpected shutdowns however this seems to be an issue with apple phones rather than an issue with the phone in particular.
The charger plug was a genuine apple plug however the headphones were not and only one ear worked. The box provided was also for a 32GB phone when I ordered and received a 16GB phone however this is only a minor issue.
Overall this is been a good experience although I was unsure of what to expect when I ordered.
quickmobilefix.com
