QMF ID: 238781 Rukhsar Tariq

QMF ID: 238781 Rukhsar Tariq

I have received an email to leave a review for the company.

Brutally honest: I received a phone that had been QC tested but when i received it had a faulty charging port and wouldn't charge the phone at all. I called the company who blamed the transit could have caused this fault, (really on an iphone x). I got sent labels to return the phone only to take 7days for them to receive and a total of 10days to process the return, i have still not heard back about the repairs. I had to call 3 times to ask for updates which took 1hour 50minutes in a queue only to be cut off. 24-48hrs repair time they say well its not its 7-10working days. It has taken 3weeks so far excluding the initial shipment of the phone from order replacement and i am still without a phone. The company offered no appology or discount whatsoever or have any regrets about the treatment of the customer. Yes my review won't get much attention nor affect the company much but i would seriously strongly advise to avoid using this site to pirchase the phone.