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T
3 years ago

Very pleased with the promptness of getting the ha...

Very pleased with the promptness of getting the handset out as I had left it late to get something sorted out. Very professional and very pleased with my purchase. Would certainly recommend Quick Mobile Fix!

A
3 years ago

Order no. ID282084

Order no. ID282084
Worst customer service I ve ever experienced.
I waited 1 month plus for my phone and got nothing.

L
3 years ago

Leeanne harrison

Leeanne harrison
Qmf id:224718
Excellent service delivery was fast ordered a grade a phone. The only thing that was wrong with it was the flash and torch didn't work. The phone was in excellent condition

S
3 years ago

No sign of my phones, waited an additional week. s...

No sign of my phones, waited an additional week. still not dispatched. made 4 phone calls minimum 1 hour queue promised they will be sent and no sign of the email or my phones. cancel 24 hours to process and told have to wait another 2 weeks to potentially get my money back. would have held my money for a month and no phone.

C
3 years ago

Sent out a phone with a replaced screen, when turn...

Sent out a phone with a replaced screen, when turned on the screen was incorrectly fitted and damaged and they will not replace it and now say the warranty is void , steer well clear of this company , they don't even deserve 1 star

L
3 years ago

Beware!. Phone ordered 15th May (2-9 working day d...

Beware!. Phone ordered 15th May (2-9 working day delivery). Four weeks later after numerous emails (because they don't have a phone??) it was cancelled and a refund promised in 14 working days (albeit due to government restrictions it could be longer). 14 working days passed with no refund. After numerous emails I was promised a refund on or before 23rd July. Queried on 22nd July as it hadn't appeared and was emailed back yet another refund date of on or before 14th August. I hope this helps you make an informed decision before parting with your hard earned cash.

D
3 years ago

I've ordered a phone from them and they sent it to...

I've ordered a phone from them and they sent it to another address. After weeks of emails and phone calls they managed to get it back and now I got another email that they've dispatched it to the same wrong address. They are incompetent! Just phoned them again and tried to get through to a manager and she's obviously unavailable, but they promised to call me back within an hour. I think I'm going to sue this place

d
3 years ago

As I sit here on the phone waiting nearly 20 mins ...

As I sit here on the phone waiting nearly 20 mins for them to answer after been trying since 9 o clock this morning and finally getting through at 3.45 I'm writing this review . Ordered 2 phones for my sons for santa on the 1st of December and still havnt been dispatched I keep getting the same mails back the past 5 days that it will b dispatched in the next day. I'm absolutely livid here as they are my sons xmas presents . If I don't get them by Christmas I will be going further about this matter . People please stay clear. Iv never been so stressed they should never of took my order if they can't get it to people on time . The costemer service is a discrase the time your let waiting on a response back . Quick enough taking my money

t
3 years ago

Do not buy from them. I thought I was being nice g...

Do not buy from them. I thought I was being nice giving them time to sort out my refund during this difficult pandemic times but I ve been waiting for >2 months now and I m still not refunded yet! They kept saying to be patient with them and they are doing their best but they probably hope that we will just forget about the refunds. I hope this review gets their attention. Otherwise will have to go through small claim court!

S
3 years ago

Really bad website, I wouldn't recommend it at all...

Really bad website, I wouldn't recommend it at all. the service is awful, the delivery took almost 2 months instead of the 10 agreed days, the phone was faulty, it's impossible to contact the customer service and getting an answer quickly, and for the reparation or warranty is even worse... DON'T BUY ANYTHING FROM THEM

A
3 years ago

I don t want to give this bunch a 1star but there ...

I don t want to give this bunch a 1star but there is no 0star , had ordered a phone as a birthday present however they couldn t tell me when it would arrive so had to cancel- still waiting for refund, been well over 14days piss poor service

P
3 years ago

So here we are 6 days from when I last posted abou...

So here we are 6 days from when I last posted about my "experience" with QMF!

After being fobbed off, robbed and messed around, I cancelled the order and put it in writing (QMF - the order number is ID173337 but you already have this!) All I get now are emails saying can you wait a further 7 working days for your phone ... NO I CANNOT BECAUSE I DONT BELEIVE THAT YOU ACTUALLY HAVE THE PRODUCT TO SELL! or would you like a phone in a different colour NO I WOULD NOT BECAUSE I DONT BELEIVE THAT YOU ACTUALLY HAVE THE PRODUCT TO SELL! and a refund will take 10 - 14 working days to process .... NO IT WONT, IT DIDNT TAKE YOU 10 - 14 WORKING DAYS TO TAKE MY MONEY !!!!

These people take your money for products they don't have, then fob you off with excuse after excuse ...... QMF, as already stated in various emails ....you have until close of business on Thursday 5th July 2018 to refund my money or I shall commence legal action. I WONT BE FOBBED OFF AND I WILL TAKE ALL THE LEGAL RECOVERY ACTION I CAN, MAKE NO MISTAKE ABOUT THAT.......!

M
3 years ago

Order number 247905,what a shambles of a company,w...

Order number 247905,what a shambles of a company,went from delivery within 10 days to just a couple days shot of 4 weeks.Could not talk to anyone over the phone,some message saying phone line upgrade.All the reviews on the site are real it More

J
3 years ago

DO NOT buy anything from Quick Mobile Fix .

DO NOT buy anything from Quick Mobile Fix .
I purchased a phone which never arrived. After waiting 3 weeks for the phone I decided that I wasn t waiting any longer and requested a refund. After a prompt reply I was told my order would be prioritised, absolute joke. Requested a refund again, it s been more than the 10-14 day waiting period and still haven t received my refund.
Strongly suggest you do not buy or sell from Quick Mobile Fix, appalling customer service and will only rip you off!

T
3 years ago

This company is ridiculous bad. I ordered an iPhon...

This company is ridiculous bad. I ordered an iPhone 8 which did not end up arriving. They did not keep me updated with any dispatch details and it took me emailing them first to find out what was going on. I then asked for a refund and they are still taking forever to send it through. This has been going on for 2 months now. I believe this company is fraudulent and a waste of time and money. I would NOT recommend.

A
3 years ago

I have bought an Iphone 8 plus which was in brilli...

I have bought an Iphone 8 plus which was in brilliant condition, minor scratches, long battery life power. The delivery was very fast and I have reccomeneded my friends to buy from here !!
Name is Adriana and order number is ID275465

l
3 years ago

QMF ID: 224847 Lee Kohler

QMF ID: 224847 Lee Kohler
Order arrived quickly. There's was an issue with my order but I received a very quick response and hope it will be resolved soon.

J
3 years ago

I was sadly very unhappy with all aspects of the c...

I was sadly very unhappy with all aspects of the customer service and the product I received. I purchased a reconditioned I-phone 6. It took a week to arrive. I had to chase it to discover why? only after chasing was I told it wasn't even More

S
3 years ago

I purchased 3 iPhone 7s recently for my family I r...

I purchased 3 iPhone 7s recently for my family I received 2 phones within the 3-5 days suggested all in great working order the last one took more than the 3-5 days but eventually got it within 14 days which in not too much of a problem but email communication telling me what was happening was confusing. Would use them again definitely. Steve Fearn QMF ID:214896

S
3 years ago

Appalling business. I ordered an iPhone8 for my s...

Appalling business. I ordered an iPhone8 for my son in February and it never came. Have been fighting to get my money back ever since. Their latest correspondence (4th July) reads:

"We do understand that a lengthy refund process can be frustrating and we do apologise for this. Despite current challenges we are continuing to provide our services as best as we can. Unfortunately, the current situation might cause some delays in our refund process due to shortage of staff and our banking system, however, we do want to ensure that we will be providing your refund on the date provided. Please understand that we are unable to expedite the date given (which is 13th August).

Steer clear of these charlatans - I only wish i had read all of these reviews first...

V
3 years ago

Would give 0. Terrible customer service- probably ...

Would give 0. Terrible customer service- probably one of the worst I ve come across- automated reply s to emails and no proper responses from Nita . Waited nearly 2 months and still no iphone and no actual date for when they can dispatch (on the website it says max 7-10 days) as the reply s are automated. It also shows that the phone I want is in stock on the website.
Would not recommend.
Very frustrating company to deal with.

E
3 years ago

DO NOT RECOMMEND THIS COMPANY

DO NOT RECOMMEND THIS COMPANY

between me and my husband we have brought 3 devices from here each one had to be sent back due to repair.



each phone that was sent back, we had to wait over 2 weeks for we was emailed with a delivery date, but still came a week later. and one device that was repaired still had to be sent back as the problem wasn't fixed! I will be posting this review over Facebook for every one to see and share!

I don't even give them the one star but I had to select one for my review to be seen!

C
3 years ago

Just to add to this review oh look a reply an auto...

Just to add to this review oh look a reply an automated one what a surprise they are quick to reply to the review but not you as a person.i asked for a refund that could not be given and now its been 4 months i still have know phone ..........Please avoid this company i have been 4 months with out a phone in which they received money for this it is a joke .All i received back is to phones that do not work and had to be returned in wich they did not refund me for . You can never get through on the phone to them and all you get back is emails that are automated and they never answer my questions .They will probably reply to this review with another automated email as i can see in everyone eles reviews so they try and look good .They could just send me a phone especially after 4 months but they dont looks like they take your Money but don't have the stock does anybody have advice on this issue?

S
3 years ago

Order id - 179735

Order id - 179735
BEWARE DON'T BE A VICTIM OF THE SCAM .HI I am the latest victim of this SCAM.I ordered a month ago and same pattern of events happened with me.Delayed response etc. So I finally cancelled the order asking for refund .It has been a month since I haven't received the refund . standard excuses given to me.Looking into the matter and checking with finance etc.Fortunately i have ordered via paypal and have filed a complaint with them.Can someone share details if they have also purchased via paypal and have got the refund.please share the details of the process.I would request all not to fall in the TRAP .The business model does not seem to be selling mobiles its something else so don't expect any genuine mobiles .

S
3 years ago

The company clearly states that the phones will be...

The company clearly states that the phones will be dispatched between 3-5 working days. After 5 days had passed I chased them and two days later they came back with a bizarre excuse which related to 'extra quality control checks on the device you ordered'. A day later they informed me that it would be with the courier in 24-48 hours (which actually meant 4 days later because it was a weekend and the courier they use doesn't work on weeks). Upshot is that it will have taken 2 weeks from ordering to delivery, which also means I will be without it for a 3 week trip to the US.

D
3 years ago

I ordered a new phone on the 29th August 2019. The...

I ordered a new phone on the 29th August 2019. They said delivery would be around 7 days. I m still waiting.. I ve tried to complain but get condescending e mails saying there is a problem with quality control. I have asked for my money back three times now to no avail. Absolutely outrageous. They are taking money off honest working people but are not honest about the delivery times etc. I am now very worried I won t get my money back. I needed a phone so I had to go elsewhere . Do no use this company. You will regret it.

B
3 years ago

have bought the screen repair service which post s...

have bought the screen repair service which post seeing reviews immediately i have asked to get a refund. t s been a week and despite multiple chasers, have not heard back. But i am charged for a service i have not utilized!

A
3 years ago

!!!WARNING THIS IS A SCAM WEBSITE !!!! !!!AND POSI...

!!!WARNING THIS IS A SCAM WEBSITE !!!! !!!AND POSITIVE REVIEWS ARE FAKE!!!I recently ordered an iPhone 7 black it was meant to arrive within 7 days of purchase it never arrived and i was hit with lies and excuses asked for a refund and they said it would take two weeks today is the day I'm suppose to be refunded and i haven't I would not order from this website they scam and Rob people and i will me making it my lives mission to sue this company and have it shut down forever and get a nice pay out from suing there company utterly outrageous and robbing folk near Christmas my child won't have her phone for Christmas now utter scum!!!!

J
3 years ago

Luckily I have not purchased nothing from you thie...

Luckily I have not purchased nothing from you thieves I was just about to buy 2 iPhone 7 lol until I saw in the reviews that one of you stupid unprofessional morons. Have copied and pasted a review yourselves and used it twice. You think you are smart. I ll be reporting you.

H
3 years ago

SCAM about a year ago they took my phone and charg...

SCAM about a year ago they took my phone and charged me a lot of money to repair it. They then proceeded to not send my phone back for weeks. I had to enquire multiple times before they admitted they'd lost my phone. After finally locating it they fixed the screen but not the internal. After lots of back and frothing I was out of pocket and they NEVER fixed my phone!!! I tried my best to get a refund they said they don't give refunds especially in this situation when they claimed they had fixed it. Would not even rate one star! SCAM!

R
3 years ago

I ordered a IPhone 6s on 14th December evening enc...

I ordered a IPhone 6s on 14th December evening encouraged by the website that stated they would send out in 3 to 5 working days, but they would aim for earlier. It was a Christmas present. On the 19th, as I had heard nothing, I e-mailed them again and they replied pretty much straight away still aiming to send out but the first doubts that it may not be before xmas. I wrote again on the 21st and received a reply the same day saying they would do all to send out before xmas. On receipt of that I stated if I had not heard that it had been despatched by the end of that day consider the order cancelled. On the 22nd they wrote and said they would not get the phone to me for xmas. I e-mailed back that day to say it had been cancelled and to give me a refund. Then at 4.35pm on 22nd I was notified the order was sent! It then remained in the shippers depot till the 27th. They indicated towards the end of this marathon they read e-mails received after 24 hrs which seems most odd but is also untrue as they did respond within that timeframe. So why it was despatched over a day after cancelling I do not know.



I received an answer today: They don't reimburse postage.

No indication was given on their website that pre xmas orders may take longer than 3 to 5 days. I felt whilst their e-mails apologised profusely, it was not sincere and to despatch after cancelling and not repaying postage is bad business practise. Would I use them again? What do you think?

B
3 years ago

Ordered phone and waited and waited . No phone arr...

Ordered phone and waited and waited . No phone arrived no e mails sent to me to explain why . Tried phone no over a period of 3 days .. 29 th on waiting list, 22nd in waiting list, 24 th in waiting list... gave up . Then e mailed them , sent standard reply about delivery times nd got a lot of rubbish about despatch hold ups After over 2 weeks sent another e mail and got reply about quality problems, more rubbish so I cancelled , told I would get money in 14 days believe that if you will . All in all not a company I would ever deal with ever !!

l
3 years ago

Do not use this company under any circumstance!! T...

Do not use this company under any circumstance!! Took 6 weeks to get my phone back. My screen and innards started to come away from the casing so I took my phone in town to see what it was. It turns out that QMF did not attach the screws before gluing on the screen. My 600 pound phone is ruined! I have contacted them and they do not care one bit!

C
3 years ago

Please avoid this company . Sent my iPad off for r...

Please avoid this company . Sent my iPad off for recycling like 2 weeks ago - order number C2478C. The tracking shows that the order is still being processed but it s been over two weeks now and heard nothing from this company . They never pick up the phone and it just rings out every time I ring . I ve since reported the issue to trading standards . THEY ARE SCAMMERS . PLEASE AVOID !!

An update on my original post above . It s been a week and the payment is still to reach my account. Phone not answered as usual
Order number :C2478C

N
3 years ago

Well am utterly disappointed. I used this company...

Well am utterly disappointed. I used this company to fix my son's ipad cracked screen. Was fantastic got it back in full working order and very quickly. So as was slightly cheaper and faster to use this company than go though my More

R
3 years ago

Ordered ph in jan waiting weeks constant emails no...

Ordered ph in jan waiting weeks constant emails no one to speak too ...delays in quality control....then advise it failed the test and will take another 14 days so I have cancelled my order and awaiting a refund the worst company I've ever dealt with

C
3 years ago

Bought an Iphone 8+ which soon developed a fault. ...

Bought an Iphone 8+ which soon developed a fault. They asked me to send it back for repair, which I have.
I have asked for a replacement or a refund, but have had no communication in three weeks.
Very poor customer service, and now worried I will not get a phone or my money!

L
3 years ago

Leon Gallagher

Leon Gallagher
Order ID: 239316

Very good customer service and always there to help even after closing times.

Mobiles can take a little while to get to you but that's due to the testing process.

Worth the wait in most cases as devices are usually recieved as expected and easy to send back for repairs/replacements due to unexpected/uncontrollable issues.

Would Highly Recommend.

S
3 years ago

Not happy at all!

Not happy at all!
Instead of fixing my phone they have made more damage to it!

A
3 years ago

ABSOLUTE SCAM ARTISTS!!! AVOID AVOID AVOID!! PURCH...

ABSOLUTE SCAM ARTISTS!!! AVOID AVOID AVOID!! PURCHASED A PHONE BACK IN APRIL 2020 ONLINE AND NEVER RECEIVED IT! WE'RE ALMOST IN JULY AND I AM STILL WAITING FOR A REFUND!! FOBBED OFF ALL MY EMAILS AND THEY DO NOT RESPOND. THE ONLY TIME THEY DID REPLY WAS TO SAY I'D GET MY REFUND ON OR BEFORE JUNE 24TH AND QUEL SURPRISE, IT'S NOT ARRIVED!! HAVE REPORTED THEM. DO NOT USE THIS COMPANY. THEY ARE FRAUDULENT!!

L
3 years ago

Absolutely Useless

Absolutely Useless

I ordered an iPhone 7 from them on the 23rd November 2018. It took 20 days to process and ship, despite their guarantee being 10 working days. Ok. One, mistake, we can let it go. I then had to wait until the second week of January before receiving the phone that I had paid for. I was already not happy, and the most they offered was a 10 pound discount of their site. Furthermore, the screen on the phone was not working - half of the pixels were not functional - and it was not a Retina quality display. I thus sent the phone back, asking for my money back. The phone arrived back at their firm four days later, as opposed to almost two months to get here. It then took them 10 days to actually begin processing the device and prepare the refund, and they were always promising that it would be done by tomorrow at the latest . Now, over three months of waiting, and 80 emails to and fro, I have finally gotten my money back.
Furthermore, the customer service is appalling - if you want to talk to them on the phone, you literally have to take a day off work in order to have the time to wait in the queue until you can talk to someone. And that is if it doesn t cut you off when you are first in the queue.
I would absolutely not recommend QuickMobileFix to anyone unless hanging around and poor customer service is your thing.

Order ID 204398

C
3 years ago

Shambles. They received my phone for recycling on ...

Shambles. They received my phone for recycling on 25th September and ever since I have been fobbed off as they 'are experiencing severe delays across their recycling departments'. Every time I email they tell me a new time scale for receiving the money and nobody answers when you call them. I get the impression they have pocketed my phone so I'm going to report them to trading standards. Avoid this company. Order ID 76F2B3

S
3 years ago

Ordered my phone Monday night, with what I thought...

Ordered my phone Monday night, with what I thought would be a fast delivery as promised upon checkout. To then receive an email saying they aim to despatch within 7 working days. Got to the 7th working day and I d heard nothing so I emailed them, got a response to say they basically havnt even got the phone and it will be delayed until Tuesday at the earliest. I cancelled the order for them then to tell me the refund would take 14 days, 14 days when they took my money in a matter of seconds for a phone that didn t actually exist. How a company thinks 14 days is acceptable when your purely cancelling an order that didn t actually exist in the first place is robbery in my eyes. Seems from other reviews that they re keeping people s money for as long as possible to earn interest on it or pay staff because they clearly cannot manage their cash flow.

Delayed responding to emails when you mention anything about refunds or cancelling the order, probably to make it more like 30 days than 14.



AVOID.

T
3 years ago

Worst experience of any online company iv have eve...

Worst experience of any online company iv have ever dealt with.
I paid 278.99 for an Iphone 6 for Christmas for my son on the 9/12/18....yes thats right. Last year. Only to be told 3 days before Christmas that i wouldnt get until after new year! Needless to say i told them i wanted a full refund and i would return the phone as soon as i received it. Which i did. Didnt even take it out of the packaging.

...
Any answers from the owners at Mobilefix on here????? I wont hold my breath......
Order number: 209486

D
3 years ago

If your order goes through ok you will be fine whi...

If your order goes through ok you will be fine which accounts for most of the positive responses I think however, if you are one of the unlucky ones who hits a problem you really will struggle to contact Quick Mobile Fix customer service. I have experienced both sides. You really do role the dice dealing with this company so please beware. My recent order remains unfulfilled after 11 days and counting, I have asked for a refund twice so far just to be asked again if I'm sure !? Phone engaged all day today and email responses have around a 12 hour delay at best. Tried twitter and Facebook but obviously only 1 person works on customer service and responds to all formats. My advise (which I need to take next time)? Buy through Amazon where you get proper customer service when things go wrong and a no quibble refund if you have been inconvenienced.

k
3 years ago

I ordered two phones in November last year as Xmas...

I ordered two phones in November last year as Xmas gifts. It stated they would be delivered between 7-10 working days or possibly sooner. I had to contact them 3 weeks later as I had no update, to be told that due to COVID-19 their QC department was struggling with demand. I cancelled my order on the 9th December and am still to this day 16/2/21 waiting for my refund. Almost 20 emails back and forth with excuse after excuse why they can t process my refund. I was last promised my refund on or before the 2nd of February.
I ve now had to dispute the transaction with Barclays so fingers crossed I get refunded soon.
I ordered with music magpie the day I cancelled this order and had them the next day.
Avoid these scammers and save yourselves the head work of trying to get your money back when they don t deliver what you order.

R
3 years ago

If I could give 0 starts i would!! Worst company i...

If I could give 0 starts i would!! Worst company i have ever worked with! Have bought an Ipad back in April, battery died after 1 hour. Have sent back the Ipad and am still waiting for a replacement on the 24th of June! Keep on getting emails that my product will be sent out shortly which never happens. They tell me i cant get a refund as 14 days since purchase have already passed. One big scam, don't touch!!!!

T
3 years ago

I ordered a phone 9th of january, Waited more than...

I ordered a phone 9th of january, Waited more than weeks for a refurbished iphone 6s which came with a broken screen and was totally unusable,i sent it back for a replacement but decided to go for a refund but after a month of no replacement i asked for a refund today is the 28th of march 2018 still haven't gotten a refund or replacement. I m getting the same repetitive emails all the time. I had heard great reviews from friends but definitely would not recommend. It was for a present for my little brother and he is distraught that his birthday money is still gone and no phone or money refunded to show for it. It s an absolute disgrace

N
3 years ago

Phone arrived faster than expected which is good. ...

Phone arrived faster than expected which is good. It is fine except for a very worn out battery. For a phone in 'excellent' condition a new battery is a pretty basic requirement, wouldn't you think? Would waste too much time sending it back so now we have to fork out to get it replaced.

J
3 years ago

Extremely poor service. Extremely poor communicati...

Extremely poor service. Extremely poor communication. Phone didn't arrive despite chasing. Cancelled order. Refund didn't arrive despite chasing. I have finally received my refund today after yet more email chasing, formally complaining in writing and reporting to trading standards. Shambolic.
Will never use this company again.

p
3 years ago

Just like the last reviewer I too ordered an iPhon...

Just like the last reviewer I too ordered an iPhone 6s in pristine condition. The difference for me is that no where does it state 10 working days lead time and then next day delivery!
I needed a replacement quickly due to breakage and they were very quick taking my money but then i received my order email where it told me the 10 working day lead-time nonsense. They didn't answer the phone and after 8 attempts I tried the online chat. Eventually got through and given apologises for not disclosing before ordering. Asked for the order to be cancelled and refunded. As it was paid through Paypal I see no reason for an instant refund?... but oh no refunds take longer than the damn phone, 10-14 working days to even issue the refund.
Absolute joke.
If you're in no rush then they might provide a good priced item.
Misleading website and marketing.

S
3 years ago

Awful experience. Faulty phone, no customer servic...

Awful experience. Faulty phone, no customer service phone number, no chat agents available at any time I tried, no response to twitter dm, most emails ignored. I would avoid this company and deal with a firm that it is possible to communicate with.

M
3 years ago

I have reported this company to trading standards....

I have reported this company to trading standards. They are a sham business who have no interest in their customers. If you have handed over money then kiss is goodbye. They will make every excuse but pay it back.

Any great review is FAKE plain and simple. They also hide the fact you will not see ANY product for ATLEAST 10 days but they will take your money instantly. Try calling them and see if you get an answer? How many good companies do that? Trading Standards are already aware of them buy at your peril

d
3 years ago

Ordered a iPhone 8 waited 13 days with no communic...

Ordered a iPhone 8 waited 13 days with no communication, I emailed the company and received a reply saying it takes 10 working days to arrive I was already waiting longer. Over a week later still nothing I emailed them saying I wish to cancel the order and would like a refund. Im Im still waiting for my money to be put back in which takes 14 working days!!!! Absoulute cowboy of a business im not happy at all they will act like they care by replying to this review but they need not bother. Have started the process of reporting them to trading standards.

Quick update I have still not received my money it should have been back in today on the 21st of April after 3 weeks and now they are telling me I'll have to wait till at least the 14th of may untill I receive any money back. Absolutely fed up of this now all they have to do is issue a refund through their online banking system but everyone I ask it's an excuse such as the banking systems don't work quick enough.

Let me leave this pause for thought,

1. Why would a company not have a contact phone number?
2. Why does it take over 7 days to deliver?
3. Why do they treat customers the way they do.

I will continue updating this until I get my money back if I ever do .

BTW I'm still waiting for a refund they keep telling me it will take 5 more days everytime I ask.

But they have the money to pay celebrities to have pictures with them and promote their business.

At a moment where alot of people can't afford to lose a pound these have robbed me of 219 pound in broad daylight, well I hope there enjoying there freebies I could do with my money now to feed my kids as such!

Shameful hoax of a company you really have worked me up so much I hope you lose everything.

D
3 years ago

My girlfriend, who already wrote a review complain...

My girlfriend, who already wrote a review complaining about not receiving the item she ordered after a month, asked for the cancellation and the refund. On the 31st of May she was told that the refund will be processed within 10-14 working More

J
3 years ago

Jenna Kenyon QMF ID228105

Jenna Kenyon QMF ID228105

FABULOUS SERVICE, NO PROBLEMS WHAT SO EVER, QUICK TO PROCESS AND TO ACCEPT ORDER.
PRODUCT ITSELF (iPhone 7) IS FLAWLESS, IN PERFECT CONDITION AND I WOULD HIGHLY RECOMMEND ANYONE CONSIDERING BUYING FROM QUICK MOBILE FIX TO NOT HESITATE IN DOING SO.

D
3 years ago

QMF ID: 216200

QMF ID: 216200

Ordered 3 phones from this company and received them in good time, the price was very attractive and communication was good as well

I would recommend this company

G
3 years ago

My 3 month old phone, Samsung S8 purchased abroad ...

My 3 month old phone, Samsung S8 purchased abroad and not covered by EU warranty required a software reset, I was pointed to this firm by the seller under their Guarantee terms. QMF had the phone for 4 weeks and then sent it back with the original fault! Nothing had been done.....I've now taken the phone to Phone Giant and they have fixed the phone within a day at half the price. DO NOT USE Quick Mobile Fix - they are a scam company - their responses here are a pretence - as for the response posted on my review they know full well who I am. There is a legal case to get the payment refunded. I repeat Use QMF at your peril. Any negative feedback on their YouTube channel gets deleted, this company is bad.

t
3 years ago

QMF ID.241737

QMF ID.241737
Great phone, very reasonably priced. Thank you

About Quick Mobile Fix

Quick Mobile Fix: Your One-Stop Shop for Phone Repairs and Refurbished Devices

In today's fast-paced world, mobile phones have become an essential part of our lives. We use them to stay connected with our loved ones, work remotely, and access information on the go. However, as much as we rely on these devices, they are not immune to damage or wear and tear. That's where Quick Mobile Fix comes in - a company that specializes in repairing all iPhone, iPad, iPod, Samsung Galaxy and HTC devices + much more for unbeatable prices.

At Quick Mobile Fix, we understand how frustrating it can be when your phone breaks down or malfunctions. That's why we offer a range of repair services to get your device up and running again in no time. Our team of experienced technicians can fix everything from cracked screens to water damage and battery issues.

We pride ourselves on providing high-quality repairs at affordable prices. We believe that everyone should have access to reliable phone repair services without breaking the bank. That's why we offer a price match guarantee - if you find a cheaper quote elsewhere for the same repair service, we'll match it!

In addition to repairs, Quick Mobile Fix also sells refurbished phones including iPhone & Samsung devices. Our refurbished phones undergo rigorous testing before being sold so you can be confident that you're getting a quality device at a fraction of the cost of buying new.

Our commitment to customer satisfaction is evident in our Trustpilot rating - 4.6 out of 5 stars based on over 20k reviews! We strive to provide excellent customer service every step of the way - from booking your repair online or over the phone to receiving your repaired device back in your hands.

At Quick Mobile Fix, we know that time is precious which is why we offer free postage with all repairs so you don't have to waste time going back and forth between stores or waiting around for your device to be fixed.

Overall if you're looking for reliable phone repairs at unbeatable prices or want an affordable refurbished phone then look no further than Quick Mobile Fix!