Quick Mobile Fix Reviews

Regarding order: 195469
Purchased excellent condition iphone 6s. Fantastic condition as problem free delivery. Have used Quick Mobile Fix before and would definitely use again.

Under no circumstances buy a phone from these crooks! Or send your phone to them for repair! There is a hole Facebook page dedicated to just how terrible this company is!

Ordered I Phone 6, Came very quickly and exactly as described. Would be nice if the box it came in was not just brown cardboard as this was a gift and also no instructions received on setup, which would have been helpful.

I bought a repair service on the 26th September. I cancelled it the next day following their policy and the company told me that a refund will be processed within 10-14 days. I have sent a few emails the last 10 days and the answer is that they will get the refund processed asap. Last email i sent is today, 26/10. I didn't have any respond yet. I think that it is unprofessional and disappointing to have someone to wait for so long, longer as the agreement was for their refund. This is not a professional attitude and i can not recommend this company.

My Order id is 193040.

Very pleased - purchased iPhone 5S as an upgrade for my wife - refurbed phone is 'like new' arrived within 3 working days of order - only slight frustration was being unable to advise delivery preferences until after missing first drop - but came next day no problems.

So disappointed and angry at the service I am getting. I should have listened and taken notice of the other reviews and not used Quick Fix Mobile. I purchased an iPhone X in anticipation of my first child coming and wanting to get good photos with its great camera. I placed the order on 27 June which I thought plenty of time ahead of of EDD of 24 July. I have just been informed my phone will not be dispatched until 19 July at earliest. If I cancel the order it will take over 2 weeks to have the money reimbursed to me. I was told I would get a call back last Monday from someone senior to discuss my case but have been ignored. They just take your money and have dreadful customer service when you do eventually get through. Utterly ridiculous and appalling company. I can t stress this enough. Do NOT use Quick Fix Mobile. This is not a one off. Read the other reviews.

bought a refurbished phone from this company. waited nearly two week for it to arrive with a fault. agreed a replacement over the phone (if fault found). now have an email to say it is being repaired and could be another week instead of sending a replacement, despite selling me the faulty phone in the first place.
poor customer service - they've lost a customer here

My repair is still outstanding. My mobile was received by them 9 days ago. I have contacted them 4 separate times and their response if a "form" email rather than addressing me personally. I was strongly recommended their service by a friend, but my experience has been appalling. They may have grown too fast. AVOID if others are having similar experience.

Update - So yesterday I spoke to someone at QMF who promised to get back to me the same day. Guess what - he didn't. Called today (Saturday) and apparently my phone is fixed and being dispatched on Monday. The guy I spoke to couldn't address my concerns regarding their service standards. He said he'll get a manager to call me on Monday. I'm not holding my breath! In summary, notwithstanding other's experience, I definitely can not recommend this firm

Excellent Service and great quality phones .. will be using them again

These b t ds have spoilt my daughters birthday she s woke without a iPhone 6 this morning on her birthday,awful awful people at quick mobile fix, I m ringing trading standards, police,google need to take them off the paid ads why and how are these people still trading need closing down ASAP they are faking reviews paying people to add good reviews been over 2 weeks templated replies via email, nobody takes my money and gets away with it.

Phone arrived within the time stated in apple box and better than described. Really would not have known it wasn't new. Has worked perfectly with no issues. Should have changed phones ages ago. Now need one for my partner!! Would definitely recommend quick mobile fix.

Avoid this terrible company they'll give you nothing but problems. I bought a 'iphone 6' plus supposedly tested and constantly back for various warranty work ie new screen replaced , battery knackered. Customer service terrible, went on holiday and advised what date I was back and asked them to ship back for this date . There response was they are inflexible and I need to get back from holiday and advise them to ship causing me further transit delays without a phone. In a lengthy email trail they say things may change like the delivery address or date !! Im telling them where and when I want it back and nothing will change in a week or so, ridiculous company !!

This is one of the worst companies I have ever had the misfortune of dealing with. I ordered a phone through them which they claimed would take up to 10 days to dispatch. Once this time was up I contacted them via email to ask what the reason for the delay was. They then asked for an additional 5 days with no explanation other than the need for more quality checks. I requested a cancellation of my order and then bought from an alternative retailer who had it shipped and in my hands within 48 hours - the kind of service you would expect. Quick Mobile Fix ignored my request to cancel twice in email so I tried calling instead. Their number rings out most of the time with no answer. On the two occasions that I have managed to speak to someone, the first person hung up on me and the second claimed I would get a call back from the person who handles cancellations, who unsurprisingly never did call back. In the meantime, they hurriedly shipped the device to me but I have refused to take delivery of it. I am now trying to get a refund by disputing through PayPal but they are fighting it. They are a sham operation. Avoid dealing with them.

Nice company, cheaper than others they repaired my screen.

THE WORST COMPANY EVER. DO NOT USE!!!! 'Quick' mobile fix. They don't answer your calls, emails. I had to threaten them with legal action and police. I had to turn up at their offices. The most despicable customer service there ever was. SHUT THESE PEOPLE DOWN.

Sent my iPad Air off for a screen replacement and received it back within a week which included the Easter Bank Holiday weekend. Repair is great and this is the second time I have used this company with no problems.

I recently ordered an Apple iPhone 5S - White / Silver - (16GB) - Unlocked - Good Condition from Quick Mobile Fix. I urgently needed a phone as I was going away and my phone had broken. Previously we had had good experience with ordering from Quick Mobile Fix and so did not question ordering again from them. This time however I wish I had not! The confirmation email stated that the phone would be dispatched in 10 days or most likely sooner. I have heard nothing more and two weeks have past. I have emailed several times but not received and answer and have called many times and each time the phone rings for a while and then disconnects. This is appalling customer service and I am beyond frustrated and annoyed. I have had to now go away with no phone and I have no way of finding out when or if the phone will actually arrive. I am appalled at the customer service and would not have ordered from Q. M. F again if I had realised that their service had gone so badly downhill. I sincerely hope that someone from the company reads this and immediately rectifies the situation so that I can at least contemplate writing something more positive as a review!!

Brilliant fast service, would definitely recommend to friends and family wanting a replacement device. Was very happy with device I received within 3-4 days. Thankyou

Very disappointing, this was the first time buying something refurbished and it will be my last. I received my IPhone 6 a couple days ago and will be returning it shortly because every feature is on the phone is not properly working.

ID225583
I recently bought an iPhone 6. 64gb from this company. The communication was faultless, service great, ou arrived within the 10 days they ask you to allow up to. My son is over the moon with it and for the price it was an absolute bargain in mint condition with a 12 month warranty! I wouldn't hesitate to recommend this company.

Total rip off. Avoid them if you can.

On Tuesday we made a mistake to place an order for in iPhone. At the time of order, the item was showing available in stock. On Thursday, still no indication of shipment so we called the customer services. After 40 minutes on the line, they rep said it will take 5-7 working days for the item to be shipped and she will personally look into this to be dispatched to us on Friday since my wife was going away and needed the phone.
Friday came and went, we sent 2 emails both responded to with the same empty promises.
Then Monday and Tuesday we talked to them and every time the response was it will be shipped to you today.
On Wednesday we called and asked to cancel since my wife was on a plane to leave and we had no use for the phone now.
The response was, ok but it will take 14 working days for a refund. Absolute shambles. Yes there are good reviews but a business is judged on how they handle a problem which was for us totally unacceptable .
By the way, it has been 14 working days and we still have not received our refund !

My purchase was for a refurbished Mobile Phone. This was the second Mobile Phone/camera bought from Mobile Fix in 4 years. Fantastic condition (claimed to be only good) and Price and I will shop with them again.

AVOID AVOID AVOID. Ordered a refurbished phone for my daughter at the beginning of Feb, it still had not arrived on 20/02, website quotes 7-10 working days. Their order tracker has never been updated and emails from their customer service have just fobbed me off, i.e very apologetic, having quality control problems, will just be a few more days. Wish I d reviewed them more thoroughly, there is a plethora of similar complaints on Facebook, check Quick Mobile Fix - Customer Experiences and Issues. To top it all they have taken payment!!
I ve cancelled the order, I hope that refund is more prompt.

PLEASE READ THIS COMMENT.
I know that you see 3,4 stars and you may think "well that's not too bad despite the negative comments, let's give it a go, they're cheap anyway."
This is exactly the mistake I made. Spent 180 pounds for a refurbished phone. Delivered to me after one and a half month and not working. Sent back for repair and never came back despite numerous emails. They never answer the phone, try it yourself.
Seriously people, this company is a gang of bandits.
RESIST THE TEMPTATION AND AVOID BUYING FROM HERE, YOU'RE BETTER OFF BUYING A NEW PHONE OR A USED ONE FROM A LOCAL STORE.

Edit (4/10/17) - Have now received a partial refund hence the star increase. Didn't require an argument - it was offered. The HTC 10 is incredibly difficult to repair so that wasn't my issue.

Unlike many I didn't receive a great service. I don't mind a mistake as long as the company takes time to correct said mistake. Unfortunately they didn't and I was left out of pocket with a non phone and poorly repaired phone. I'm too busy to chase people for this stuff and after some very jobs worthy emails elected to go elsewhere.

I hope if choose this company you have no issues. If are busy and value professionalism, look elsewhere.

I would avoid at all cost, this company is a scam, they send broken phones out to claim a higher model phone of the delivery company's insurance and with hold your money and take the broken phone back and claim the delivery company are the ones who have to pay the refund and not them. Will be reporting to trading standards. 28 days and still no refund, I am having to do a claim through my credit card company to get my money back. Disgusting company

Do not ever buy a phone from this company. Purchased multiple phones from here over a month ago and still have not received it. Excuses keep being made about quality control. After asking for a refund, one week later they are still asking if I want the refund and I still have not been reimbursed. They say they are able to guarantee immediate dispatch and then a couple of days later say they are trying their best to dispatch it, which is a complete lie. I even called to cancel the order and had to wait in the queue for almost an hour and then they hung up on me when I finally got through to them.

Got an iPhone 7 for 2/3 of the price apple cost and the phone had absolutely no signs of use. Delivery was super quick and these guys have a large range of discount codes and sales so keep your eyes peeled.

Order number: 193100

Very helpful, product arrived as described and in a timely manner, most likely to order again in the future.

I used Quick Fix after my little boys IPad screen cracked. First class service, repaired and returned quickly. Will definetly use again.

What Joke !!!!!!! Please do not use this company they are terrible at customer service they are very quick to take your money but not quick to send your phone . I have been emailing them have not given me any answers to my questions and there phone lines have been out of order for weeks!!!!!

Absolutely worst shopping experience phone I recieved was faulty then it took near 3 weeks to get a replacement.. email after email with no reply stay away

I've now used QMF for two screen repairs and a refurbished phone purchase, and on all three occasions was impressed by the smooth process, quality of the outcome, and speed of the delivery. I'd have no hesitation in recommending their service to others.

Cold calling from a Manchester landline number without prior contact.

I was scared after reading reviews about this place but I ordered samsung s7 on Saturday was here on the Tuesday can't fault delivery and got 6 months warrenty but as yet no problems happy with my device so can't fault them as yet and have encouraged my friends to use them so as of this moment everything is excellent thanks guys

Ordered my phone on the 04/11/2019 - asked for a refund on the 25th/11/2019 as no phone arrived or any communication. Now the 31/12/2019 and no refund, phone or any replies. THIS COMPANY MAY BE CLOSING DOWN AND AVOIDING REFUNDS.

07/01/2019 - I've now updated this review from one star to two star as i have now received my refund.

Disgraceful display of greed and poor customer service! I ordered 2 iphone 6s mobiles on the 2nd December - well in time for Xmas delivery or so I thought. Turns out that they do not have the phones albeit took my money anyway and now pretend that they had a 'system failure' so cannot deliver until after the new year. This is a textbook case of how to ruin an otherwise workable business model. Shame on you for 'stealing Xmas'! People - avoid this company, they do not care about the customer only your hard earned cash!

Bought two refurbished I phone 6, was a bit worried when I saw some of the reviews, but they are both in immaculate condition and working perfectly

Product was even better than described, my daughter is very pleased with it. Delivery was well within quoted time. I would have no hesitation in recommending.

! Have had no information about this order except for confirmation that order was placed. I have not received the item neither have I received an email saying item dispatched. Paypal paid the required amount so where is item?? Please answer by return
Regards
Mr D Linge

They take forever to send your order. VERY IRRITATING!

DO NOT ORDER FROM THIS COMPANY!!!
My 12 year old son (after saving all his birthday money) ordered an iPhone from this site in August & he still has no phone & company refuse to refund or reply to my emails.
Currently reporting to trading standards & will be taking to small claims court.

Best service. Got the device in perfect condition with a very reasonable price.
Usman Dar QMF ID 232388

Excellent service is always provided on phone purchases at a great price and with a great quality phone that is as good as new! Really quick delivery too! Definitely recommend. QMF ID:1871889 Adam Field

Please beware these people will never give a refund unless you go through your credit card or small claims court.I was supposed to have got a refurbished iPad,this was not the case,sent it back in early December,still waiting for a refund.
DO NOT USE UNDER ANY CIRCUMSTANCES
YOU HAVE BEEN WARNED.
Check out the face book group quick mobile fix experiences,there are over 200 unsatisfied customers.

My daughter saved for many months to buy an Apple Watch series 1 & she found one on the Quick Mobile Fix site that she could afford. So it was purchased on 7 October 2018. We were told that dispatch information would be received within 10 working days. So we waited the 10 days and then chased. We were told they would check with their dispatch department. We waited longer and then chased again. We were asked to wait another 5 working days which we did. After this I gave up and asked for a refund. I chased several times and was eventually told I would receive a refund on the 5 January 2019! I was absolutely outraged at having to wait for so long for what should just be a simple refund. However, I had little choice other than to wait. The 5 January arrived and still no refund so I chased again. I eventually received a 'pending' payment into my paypal account on 8 January which I finally just received confirmation today from paypal that it cleared on 15 January. Very relieved to have eventually got a refund but find this consumer experience to be totally unacceptable. Quick Mobile Fix may well be ok for fixing things, but I would never buy from this company - it was anything but Quick! My daughter has now finally been able to purchase an apple watch from another company thank goodness!

Phone we ordered was not unlocked as stated and despite numerous emails we didn't get a reply. Won't order again. #185534

Terrible, waited 9 days for a phone to come, then the courier service delivered the phone to the wrong house in the wrong area. Would never use this website again.

Owing to my own carelessness, I've had to use Quick Mobile Fix for the second time having dropped my Apple iPad. I've been delighted with the speed of service and the updated progress reports in their website. Both repairs have been entirely reliable, and you wouldn't know that a repair had been carried out were it not for the repair quality label on the casing. Altogether it's a good value service too, with postage included in a transparent fee.

Ordered an iPad, great service and good communication, always happy to resolved any queries or issues, would recommend. QMF ID: 230402

Phone number doesn't work, online chat doesn't work - had my phone for a 'quick' fix for nearly 20 days - not answering emails! DO NOT USE THIS COMPANY. Order ID177186

Awful experience, I would have put zero star if possible.
I made my order ID201923 and it's past the 10 working days stated. I have contacted them over and over again. Initially was told if I opt for a different colour the order would be dispatched the following day. I have been waiting and items still have not been received. I have called 15 times and they don't answer, it ends up just cutting off. I bought the items and paid for the items hoping they would arrive in time for the holiday break I have coming up but it clearly doesn't seem like I'm going to receive them. Worst customer service, I just hope I can get my money back. They take people's money and don't deliver

i got the phone and it was in good condition, it was a bargain. the delivery did take a while but i got the phone in the end so im happy.

Sarah Barton-black
QMF ID:1883273

Good phone. Good delivery. I had expected a charger but there wasn't one. The website could manage customer expectations more clearly.

Our refurb phone arrived promptly and unfortunately did have a couple of glitches ( has been back twice). However Quick Mobile Fix have been excellent, fast and professional in correcting the problem. No hassle. No quibble and all is now good. Things happen, its life (!), we tend to gauge a good company on how things get rectified, hence the 5 stars because they have provided good service and the product is now fine, good value for money and would definately use them again.

Had a few communication problems with the company in regards to fixing my phone and the delivery has messed me around a few times but the service that they deliver is very good. The repairs have always been of a good quality and often you receive a free phone case with your order. Have used on multiple occasions and do recommend to a lot of people. Pretty unbeatable on price and quality,

This is the second refurbished iPhone I have purchased from Quick Mobile Fix through their web site. The handsets were as described and both are working well. They arrived on time and the communication from the company was excellent.

QMF ID239753
Great phone, easy to set up and really quick delivery. Very happy

I would NOT recommend this company at all, in fact, I think I've had the worst customer service from this company than any other in my whole life! I ordered a refurbished phone and paid for it in full, being assured from the website that it would be dispatched in 7-10 days. These days came and went and still no phone. While the company are quick to respond to emails (I could never get through on the phone line and despite saying there was a chat line on the website, I could not find this), I felt that the emails were so impersonal and almost like a template they sent to everyone. Each time I emailed, there had been some kind of generic delay, and I would be promised delivery in 3 days, 5 days, etc. or to be put on the priority list. A month had gone by and I was still receiving delaying emails, so I cancelled my order, very annoyed that my hard-earned cash had been sitting in their bank account for a month. I now am in the process of trying to get a refund, and of course I didn't expect this process to be any smoother. Of course, 7-10 days (as stated on the website) have passed and still no refund. Quick Mobile Fix are still sending out generic emails telling of some delay and saying that it will be paid in the next 7 days. I wonder if they're running a scam where they keep people's money in their accounts for as long as they can for the interest? I have lost all faith in this company to keep their word, and I would urge you to avoid at all costs.

I ordered a reconditioned I Phone 6 on 25th January and waited for my delivery.
After two weeks ( website said 7 working days) I emailed and asked where it was. I was told that it stated in my confirmation email that they endeavoured to send within 7 working days.
I left it another week and emailed again to be told it was due for delivery Monday/ Tuesday ( 18th or 19th February) and apologies
It hadn t arrived on Wednesday so started looking at online reviews, and saw multiple scathing ones, which I d wished I d seen BEFORE I ordered! So I emailed them and told them they were in breach of our purchase contract. I had a further email saying it was coming Thursday / Friday ( 21st/22nd February.......
on Friday afternoon I contacted them again by email, stating that if I hadn t received it by the time I got home from work I would be reporting them to Trading standards and seeking legal advice
Saturday AM, still no phone..... I emailed them telling them I wished to cancel my order, it was now 20 working days and they were in breach of 2015 act and I was assuming they had now stolen my money
First thing Monday AM I phoned my bank, got a full refund from them, was not too surprised to hear that they had had dealings with this company a few times before. They would now be looking into this as fraud
....... end if you would think?.... no, because I got an email from UPS telling me a parcel was being delivered Wednesday...... all Quick Mobile Fix said was to refuse the delivery .....

Absolutely shocking company, appalling communications and speed of service, can t believe any of the good reviews I ve seen and will be contacting Trading Standards to report them.
Don t touch them with a barge pole..... I wish I hadnt

I have been told today after 7 days my device would be sent in the post by 4pm now it's half 5 and no one will respond to me and it still has not been sent I would recommend avoiding this company at all cost as its a complete waste of time ID149062

Excellent company. Phones arrived in great condition with fast delivery. Would defo use again!

Ordered my phone on 8th April 2020. Sent message after message and email after email and not had any communication at all, they have taken my money! Shocking, pay more and go elsewhere.

Took almost 3 weeks to get my money from sending my phone to them, with constant chasing, will never use again

Ordered a refurbished iphone 5s - absolutely fantastic product. Looked absolutely new, arrived really quickly and has been working well for a couple of months now. Delighted with the 12 month guarantee. Thoroughly recommend

Easy process to sell me phone, payment received in decent time, no quibbles.

Really wish I had read these reviews before ordering. Waited 2weeks to be sent a damaged phone. Impossible to get through on the phones and only seem to be getting 1 email per day with minimal response in them. No way to run a business. Do you actually have anyone working in your customer service department?! Beyond frustrated now. I have been left out of pocket with a damaged phone that is no good to me. Actually worried that when I do send the phone back I won t get my money back! DO NOT BUY FROM THIS COMPANY!!!
ID186549

Reply: Yes you asked me when you could arrange a courier to collect the phone. This was two days ago and not heard from you since. Absolutely useless! Very slow service. *SIGH. Whats the point in providing a phone number when no one answers?

This company will take your money but you will not receive the goods. They are not genuine. You will not receive a refund either! Do not give them your account details or make any sort of purchase!

They re responding to reviews saying please contact us....we have been contacting you constantly! You do nothing. You should be ashamed of yourselves ripping people off like this! I m reporting to trading standards.

I have dealt with this firm before, and I needed to upgrade my iPhone. Their service was very good, the product is faultless, and at a very good price.

Great deal, great delivery, great phone, great service

No phone after a month of waiting, when contacted, no reply until threatened to take action, apparently refund was made, could take upto 14 days, I am waiting another month, do not go anywhere near these dodgy people.

It's been more than a month now since these people have my phone for a screen replacement and they keep telling me that the delay was due to missing replacement parts. I can understand that but for a whole month, especially when fixing phones is your bread and butter?
They also keep replying to emails stating the same thing, that is, the repair is now being treated with priority. They are treating it as priority for the past 3 weeks or so...
All in all they should just drop 'quick' from their name as their service is anything but. It's one month on, I'm still without my phone and I'm afraid I'll have to go down a legal route to get my phone and money back.

Order ID is 146525 if you really need to know, but that wouldn't make situation any different, would it?

DO NOT BUY A PHONE FROM THIS COMPANY!!! I ordered a phone from Quick Mobile Fix in January 2020, it arrived in February and was faulty. I ordered a replacement phone from a different provider and returned the phone using the Quick Mobile More

Hit and Miss

ID145044

Following my conversation with QMF I am changing my review. They still will not get 5 stars for sure. The core of their systems is good like generating a return label, email etc. That is where it stops. Human interaction is non existent.

But their overall communication is still very poor for example their landline. No point in even trying it and making your blood boil. Yes they do reply to your email but after around 2 hours. So if you are after something critical it may not get resolved in a jiffy. Also there is no consistency in who replies to your emails.

The customer service is hit and miss, some people have talked very highly of it while others have described it as very poor. May be I was at the wrong side of the stick and got a poor handset delivered.

I wish them luck but they will find it very difficult to retain customers if they continue like this.

I contacted customer services about my order, and received such a rude, unpersonable and unprofessional response. I now have no faith that this company will follow through with sending the product on time or in a reliable condition. For this reason, the 1 start review will remain. However I shall update this review when or if I receive the item.

Sold a phone to them on the 29th, still no payment after almost 3 weeks & countless emails...

Order 6B8E88

AVOID! My mum was scammed out of money by this company, who didn t deliver the phone in time (they were late by months) and still haven t refunded the money. Scammer.

Don t ever use this company. SCAM
They will take your phone and you will not receive your money !!!!!!!!!! BEWARE

M MacEacharn QMF ID240679 Excellent service; quick delivery, phone as described.

ID189827 - prompt delivery and fantastic condition - 100% satisfied with purchase

Received my iphone 6 promptly but hasn't worked properly since I got it . Touch screen acts up and is unresponsive at times . Have had to go back to my old phone as new one was too unreliable and am sending new one back (apparently at my own cost!) to get fixed. Will update when I get it back . So far I am not happy at all with my purchase and wouldn't recommend at this point.

DO NOT TOUCH WITH A BARGE POLE!! They have had my phone over 3 weeks now, NO PAYMENT has been received, vague holding responses to emails (when they can be bothered), no answer when you call them.
I found them via a recommendation on The Mirror so was under the impression that they are reputable. Absolutely not. I have given until end of today to make payment into my account or confirm (via 3rd party couriers confirmation) that phone is being returned to me on a next day service, or I will be instructing the authorities under a matter of THEFT. Watch this space but STEER CLEAR.

**UPDATE** AND ANOTHER "Sorry we can't locate your order" - you have located it, I have discussed it with someone today yet payment still hasn't been made despite assurances it was being referred to the director. I will be reporting both the company and the directors CHINEDU KEN EMECHEBE & LEELA EMECHEBE to Trading Standards this evening, as well as reporting the theft of my phone to the police & initiating court proceedings.

These people have 2 other businesses EDigitial Systems Ltd and UniversalGadgets Ltd. Stay away from them too!!

I have used this company many times and to date its been excellent,communications,speed,and above all repairs done to a very high standard well done.

Very bad experience not knowing anything worse thing if you speak to customer service even worse. Very expensive on calls to be told nothing but someone will contact you with update but never will still no phone after full payment made. Legal action next

Do not buy from these people... It is a scam. I have ordered over a week ago still not received the phone ordered. I keep getting told it will be dispatched the next day... And I am still waiting for this to happen. I was then promised a phone call from a manager and then this never happened and everytime I phone there is no managers z

Ordered an I pad said it could take up to 14 days to arrive so cancelled my order and asked for a refund 2 months later I have no refund!

Doggy i pay they dont send the phone i still waiting for the money .Dont buy fake company