I bought a repair service on the 26th September. I...

I bought a repair service on the 26th September. I cancelled it the next day following their policy and the company told me that a refund will be processed within 10-14 days. I have sent a few emails the last 10 days and the answer is that they will get the refund processed asap. Last email i sent is today, 26/10. I didn't have any respond yet. I think that it is unprofessional and disappointing to have someone to wait for so long, longer as the agreement was for their refund. This is not a professional attitude and i can not recommend this company.

My Order id is 193040.