My repair is still outstanding. My mobile was rece...

My repair is still outstanding. My mobile was received by them 9 days ago. I have contacted them 4 separate times and their response if a "form" email rather than addressing me personally. I was strongly recommended their service by a friend, but my experience has been appalling. They may have grown too fast. AVOID if others are having similar experience.

Update - So yesterday I spoke to someone at QMF who promised to get back to me the same day. Guess what - he didn't. Called today (Saturday) and apparently my phone is fixed and being dispatched on Monday. The guy I spoke to couldn't address my concerns regarding their service standards. He said he'll get a manager to call me on Monday. I'm not holding my breath! In summary, notwithstanding other's experience, I definitely can not recommend this firm