Peak View Behavioral Health Reviews

They would starve me by hardly feeding me, they would dope me and not tell me what medications they were giving me and they would keep me awake just to push me to the brink of collapsing because I didnt sleep when they wanted me to. I'm begging you do not bring anyone to this place.

I have worked with this facility in a number of ways over the years and for the most part have always had a positive experience and have heard from others that their experience was positive. Much needed resource in our community.

I have been struggling with mental health my entire life. The adult unit is super helpful in making sure my medication is stabilized, their outpatient program is low key amazing, and the staff are super nice and compassionate. Would recommend for any adults struggling with depression.

EDIT 12-12-19: I take back everything I said, just found out that one of the psychiatrists, Dr. Punjwani, has overmedicated a boy, and he has recently died from being overmedicated. He s also involved with 5 other deaths due to him overmedicating his patients. 0 stars if I could, I am so shocked. Would not recommend this place AT ALL.

Be very aware of this place! Not only do they give medications that weren t consented to adolescents they don t try to get any background onto what is actually going on in the whole picture or even keep you updated with treatment plan

My "friend" spent 3 days here. Great staff and clean facility. All the employees my "friend" encountered were professional in nature and my "friend" personally commends them for working in a field that often gets unnoticed/respected. Thanks!!!!!

Staff here was kind and professional. I see not everyone had the same experience but in our case the care was good and they were able to make Med adjustments which seemed to do the trick. I recommend over other facilities I ve had experience with.

We weren t sure what to expect but everyone was top notch. Our family member was kept safe which was exactly what they needed at the time and the staff was helpful from start to finish. I hope other families in our situation take the step to get help.

Y'all said he was better. He ain't. He still hears voices and talks non sense.

I am so mad on how they do not check with the legal parent visitors who have lied saying they are a step parent when they are not. Do they check who is legally the parents and guardians???

I've been trying to do a school project on this facility and its been rough. From the answers i've been given they either are straight up rude and don't know how to turn down an interview or don't seem to know their own systems very well. Which is concerning considering thats what they use to keep health records, medicate people, and charge for their services. Disclaimer: I've never physically been here but have been calling 3 or 4 times a week for the last month or so and I feel like that's enough interaction to leave a review.

I have been there 2 times. The first time wasn't so bad but the 2nd time was terrible!! The nurses are so rude and make you stand at the window and wait forever for medication. The techs are are nice and work hard but they have to check on you every 15 mins while you are sleeping and they are so loud. They take a flash light and shine it in your face to make sure you are breathing. It's just a joke. The dr I met with wrote up a letter to the judge trying to hold me for longer. She wrote that I had bi polar 2 and the dr never ever told me she thought I had that. So I was surprised when I read the letter to the judge. It would have been nice if she had taken the time to tell me. That was wrong!! The food is good and if you really need a place to stay it's not the worst. They do like you to have good insurance and try to keep you longer if you do. I hope to never ever go back. I did feel safe there and I think for older people they have a good set up. I did not like the Drs up there but I did like the group therapy and some of the nurses. Good luck if you have To go there.

This place has the BEST Geriatric Level of Care for Psychiatric patients in the entire city of Colorado Springs!!! My Mom is a senior and had difficulties with her mental health symptoms and required medicine adjusting. This facility got her stabilized quickly and kept great communication with me throughout her nearly 3 week stay. I visited almost daily and saw all the staff in action who lovingly, respectfully, and kindly treated even the most difficult patients that were there. Hats off to those who choose this profession as mental health patients are NOT the easiest to deal with. The staff in Unit 200 were top notch!!! Linda, Bob, Dr. Underwood, Amy, Barbara were so kind and answered my many questions!) Don't hesitate to take your loved one here for fabulous care in the Geriatric Unit!

I was admitted last Friday and reliesd on Wednesday it was amazing what the Dr,s Therapists and staff did I was treated as person with a problem and they got me through it God bless you all and a very Merry Christmas to you all

I have had no personal experience with this facility other than knowing a CNA that I trained (I am a nurse) that works there. I was investigating geriatric psychiatrists and your facility came up. It seems to me that you are doing your facility harm in the public venue by offering only canned responses to every post
It smacks of a lack of caring and respect. If you cannot personalize your responses, do not respond at all. Over and over I read verbatim responses. I was looking for my mother but because of this obvious lack of caring I am not at all certain this facility would be a good fit for our family. Ann Kaufhold

HORRIFIC EXPERIENCE ,ME AND MY SON WENT AND FELT THREATENED SEEMS TO ME THAT THEY ARE LOOKING FOR PEOPLE TO OWN CONTROL PUT IN THEIR MEDICAL FACILITIES WE WENT THERE FOR HELP WITH ANXIETY AND PANIC ATTACKS NOT COVID VACCINES I FELT LIKE THESE WERE SOME VERY DANGEROUS AND SICK PEOPLE.

My daughter went into there and stayed for about 2 weeks. She was having delusions of schizophrenia threatening her family the family well-being and possibly wanting to hurt herself. They released her I adamantly told him she was not ready none of her symptoms of changed. Within the first 10 minutes of bringing her home she accuses me of of terrible things do to her schizophrenia threatens to call the police on me twice threatens to commit suicide all within 5 minutes leaving this facility. Whatever you do do not trust the advice of a doctor killer man

I was so scared when I first went to Peak View. I felt I didnt belong, the more time went on the more I loved it. Dr P is annoying and I felt like he did not listen to me, talked over me. But everyone else is amazing. I love Sue, I love Christina, and the group had some of the strongest people I have ever met.

I am very thankful for all the help they have my daughter and family. Can not speak highly enough about their outpatient program.

I was in bad place after I lost the opportunity for a job. I reached out for help and was sent here. They asked me a few questions, mainly confirming stuff I said on the hotline, and decided I was going to be admitted to one of their units. When I asked if that was my only option they kept giving me the run around. I took me 3 tries before I stood up and asked them directly if my options were be admited voluntarily or forced, for them to confirm that fact.
I decided to play nice to get out as early as possible. I wasn't sure this place was going to help me or not. With in 3 hours I was sure this place wouldn't help.
One of the residents in my wing had broken his hand, full on you could feel the snaped bones. It took the entire wing asking for him to get an x-ray before he got one. Two days after he broke it. They even lied to his family to get them to go away. That was just the tip of the ice berg of the neglect they gave to other patients. As for my experience, it took a day and a half to talk to a psychiatrist, which only lasted 5 minutes and consisted of telling me that I was looking at 5 more days there. I had cold the second day and they prescribed me a basic allergy relief that didn't help. Dispite my protest to meds, they put me on various meds that are still messing with my system. The only employe that really engaged me on personal level was the lady from billing. Its been two weeks since I was released and my health has deteriorated. I tried calling the place they referred me too, only to be bounced back and forth between the two groups with no real answers.
This place was terrible, I had to hide my true feelings and play nice to get out of there. This place made me feel like asking for help when needed it was the wrong choice.

I was told I would be notified when my daughter arrived. I was not.

I was told this was a nice facility where she'd get lots of care. I've learned she watches a lot of television and sees her roommates getting sedated and restrained. My daughter also says it feels like a prison.

I was told I'd be updated on treatment plans, medication, etc... I have not.

I was told I would get daily updates. I got ONE update in seven days stating they were extending the 72 hour hold because she's a danger to herself or others, but they could not tell me which, or what she had said that indicated this. (I guess it wasn't noteworthy enough to write down)

Today - I was told I can pick up my daughter tomorrow because she hasn't indicated she's a danger to herself or others during her stay there. Why, one might ask, did you keep my child 4 extra days? Why can't I pick up my child today?

If your child ends up here, my heart goes out to you. They won't let you transfer to a better rated facility, they won't let you know what they're doing to your child or how they're medicating your child. They won't tell you when you can see your child. They'll simply leave you a worried parent for a week while they inappropriately bill you for services they aren't offering, group therapy sessions the children don't all have time to talk in, and medication they want to prescribe without having even a ten minute conversation with your child.

Also, the staff will tell you that Diane Crumb cares, and if you are having problems reach out to her (One would hope all the staff cares, but this was told to me by at least 3 staff while I was trying to get information, so it must not be the case). 12 messages, 7 days later, no return call (Which is also the case for Dr. Killeman (Or possibly Kiltman), Chika Achebe, or Joelle - basically anyone that can tell you anything)

Ask lots of questions if you do get a call! (It might be the last) You'll quickly learn all the same scary details about the mistreatment of their power and horrible recording/communication practices. You'll soon learn, as I did, when they say 7 days, they mean it. Most likely not because the extra time is needed, but just because they can.

hi so i was a patient here and still am in the out patient program and all i can say is this is the worse place i have ever been. the teacher doesn't help with education, the staff is disrespectful, and really you just loose all of your freedoms.

If you have a choice - don't use this place. It would take too long to write about our experience thus far and it hasnt even been 24 hrs! I'm sure they're trying their best but we are having a very frusterating and inconsistent experience.

It was an ok experience. They definitely need more programming to keep clients busy. Good was not that great.

I went into the day program for teen. I had an alright time till the bullies arrived, and the counselors did nothing to stop them. During group therapy, they just allowed him to call me weak, nerdy, and threatened to fight me. Nobody did a single thing to help. They told me they d contact my school, and I had kept asking who I was told to ask about schoolwork to help me get my school, to no avail. Only after 2.5 months did I learn that they told me to talk to the wrong person. Because of this, I had to leave my school, and go to an online school where I could catch up. I felt suicidal going to peak view, but peak view ended up making my try to OD on my meDs. Also, they hired a coke head to prescribe medications.

The place has some very sketchy business practices. They agreed not to change my meds and suddenly at night a new med was listed. I had no idea what it was, no one could tell me about it and it was never discussed with me. They also changed my meds from as needed to suddenly twice a day. Not once was any of this information discussed with me. They kept changing my discharge date (keep in mind I was very compliant, attended all of the groups and classes and was heavily involved in my treatment. The patient treatment plan was a farce. The communication was awful. The place is a for profit organization (which isn't necessarily a bad thing) but the amount of discharge date changes lends to the idea of keeping the beds full. The staff on the floor was excellent and the therapist I had was amazing. I do believe there are some shady business practices that should be investigated.

reading many of the reviews I agree, this place is terrible, communication is terrible, staff is very rude, it seems very unorganized and uncaring. They don't listen to me as a parent and they don't listen to my son as a patient.
I feel they want to keep people here to get money not to help. My son was in another hospital and it was MUCH better all around. I would never recommend this hospital to anyone. In fact I plan to file a complaint with Division of Behavioral Health. If you need help don't go to this place!

As a patient I Escape from during group sessions, wasn't to hard when the staff was not paying attention to high risk patients, slipped right through the fence, group sessions did not work for me
They focus on groups, not the individual. I Escape because me and another patient got into a heated argument and I decided I was not going to do group sessions anymore
Gr

i unfortunately had to stay here on more than one occasion from ages 11-14 and i can tell you, it s definitely not the place you want your child to be. for starters, i only saw a psychiatrist maybe once (if i was lucky) and he was very quick to just put me onto random medications, and even quicker to diagnose me with mental illnesses that i never had to begin with. if a therapist visited me (looking back at it i never met a single one of them), they would ve known that i suffer(ed) from complex PTSD, and nothing more. being labeled with heavy mental illnesses that again, were never actually there, really weighed on me and made my suicidal behaviors worse. they would release me when i was nowhere near stable enough to go home, and i would just keep coming back on almost a weekly basis. not blaming them for my actions that got me there, because i know my past and i am a COMPLETELY different woman now, but i wish they would ve cared more. the schooling is a complete joke.. that s all i have to say there. in 2015 (and the last time i stayed there), my mom actually ended up filing a lawsuit against this facility for lack of care. i had broken my knuckles during a PTSD panic attack, and they had never told my parents what had happened. with all the negativity i ve mentioned, there were a few techs there that were kind and supportive and made me feel like someone cared. again, i don t blame peak view for my multiple suicide attempts or any other behaviors that landed me there.. i blame them for their lack of care and empathy they had during my stay(s). this place is my motivation to remain strong and collected as i go through my life. i was told in 2015 that i would die before my 15th birthday and here i am.. 4 years later being stronger than ever, informing other parents about the hell hole the state of colorado calls peak view behavioral health.

My son attended peak view 9 months ago, it was a very displeasing experience, first off the wait was extremely long 2+ hours when I got fed up went to ask the office staff an estimated time, they were very rude and un-professional. When we finally saw a doctor (dr. Smith) he was very short with my son and I and was very unclear of what the treatment proccess consisted of. After the interview with the doctor I knew this would not be a place to send any loved one. I strongly urge anyone from visiting this place based on my experiences!

I laid sick for 2 days on my cot and they couldn't even provide medicine to aid in me getting well enough to go to lunch or group. The staff themselves are friendly but I felt like they barely had what they needed to provide for their patients. Nurses have limited supplies and one of them was extremely rude and threatened to send me to another ward being upset over a rational issue.

The groups taught me more in one hospitalization than I had ever learned at my 4 other hospital stays combined and I finally have my meds right!! I stepped down to their PHP program which gave me the support, confidence and skills I needed to getting my life back in line. Great people there making a difference!!!

Let's see how quickly they take this down. Used to work there. For a month I cried every single day driving to AND from work. The very few of us that did actually care were treated horribly. We knew of bad, even ILLEGAL practices. But when anyone would report them they'd clean it all up to look good. And if anyone dared to say anything negative about the place they were fired the next day. All they want is the money! They constantly hold people for no reason just to fill the beds. I was even threatened to be fired when I wanted to leave early to take my own mother to her CHEMOTHERAPY treatment! The day I quit I was driving to work, couldn't morally handle it anymore, and drove myself to a REAL crisis center to talk with people who actually cared.

Worst staff ever, separated people when they made friends with people(which most people there didn t have friends in there normal life) kinda messed up huh

My mother was admitted to Peak View 2 weeks ago on their geriatric unit. My mother has been diagnosed with bi-polar disorder for over 50 years and has been in and out of psychiatric hospitals most of her adult life. Our family has been through a lot over the years supporting my mother s stability. Peak View s staff was so supportive of both my mother and my family. They got her meds tweaked (their providers are extremely experienced) and she has been doing very well since discharge. Big thanks to Dr. Sangford, Jenay, and Bob!!

Oh and news flash for some of these negative posts about psychiatric hospitals taking people s money and being held against there will, it s called keeping people safe when no one else can and psychiatric hospital co-pays are no different then if you had to go to an ER for a physical crisis. Please don t help create more negative stigma , it prevents people like my mom from getting the help they direley need!!

I thought they would actually help but after seeing the $ 5,000 bill I've decide to just pull the trigger and off myself. Thanks for all the help !

Thankful for so many people here. Suicide is a very scary thing and this facility helped keep our loved one safe. They also set us up with a psychiatrist appointment within couple weeks after our daughter discharged. We have been trying to get into a psychiatrist and waiting months!

When I was here as a teen it took them almost a week for me to be seen by a psychiatrist. As a patient you have a right to see someone when you arrive so your able to get the care you need to move on. This place feels more like they care about money then the patients well-being. There is great staff in some parts, but I think it s not a good option if your looking for somewhere to take your children.

My granddaughter was admitted there & family was not allowed to see where the children are housed. In the 2 hrs it took us to collect her things from home & return, my granddaughter had deteriorated from relieved to lying in a fetal position & shaking. A school bully, from her school was also in patient & had already started in on my granddaughter. When asked for the admitting dr info, Peak View staff refused to provide.
Their computer system was down & granddaughter did not have an arm band, nor did they provide any copies of admission paperwork that was signed.
It is extremely uncomfortable to leave a 12yo girl in the hands of such incompetent staff.

My son was a patient there from Dec 11-16. I took in his clothes on Dec 12. The staff assured me that he would get them, guaranteed. He still had not received them as of Tues Dec 13. At this point, they still guaranteed me that he would get them. I stayed on the staff everyday....everyday he still did not have them. Finally on Thurs the 15, he received SOME of his belongings. Missing were 2 pair of sweats, 2 pair of shorts, moisturizer and hair gel, totaling $165. Everything else in the bag of belongings made it to him.I continued to inquire with the staff who said they would surely be found. By the day of his discharge, they were not to be found. His nurse, who did the discharge, promised me that DianeCrumb would be contacting me to arrange reimbursement for the lost/stolen items. I waited a few days...nothing. I have called on several occasions and left voice mails. She never returned my calls.

It has taken me seven long emotional months to be able to write this review regarding the devastating negative treatment I received at Peakview. The staff blatantly lied on several different occasions regarding the treatment of myself and other patients.
1. I had to go without my glasses for 7 days because a nurse said I had deliberately broke them to cut my wrist and then threw them at her. I asked several staff members to look for my glasses and they all said they could not be found. Finally one week later I asked a new nurse that I had not seen before to look for my glasses, he reached under the counter and pulled out five pairs of glasses including mine. There was no damage whatsoever.
2. A family member brought a a large bag of clean clothes including under clothes and shoes, when I asked for these items I was told they could not find anything that belonged to me. Therefore I was not given any of these items until the day I left. When I was finally discharged I noticed there were several personal items missing from my bag, I was told that I was mistaken. These items that were stolen while I was a patient have never been returned to me. Noone has been held accountable for the theft.
3. I became very ill due to being over sedated with medications that I was intolerant to. I begged the doctors and nurses to call my regular Physician regarding the medications they were giving me. They refused. They had made me so physically and emotionally ill that the day after I was finally discharged I was rushed to the ER by ambulance due to the effects of being over-medicated. I had to stay in the hospital to detox off of all the medications I had been forced to take at Peakview. I was told that the amount and combination of medications that I was given could have caused long-term or permanent damage.
4. The only therapy that I ever received was from the music therapist. I never saw a psychiatrist or a therapist the whole time I was there. They fed me, over medicated me and sat me in front of the TV or sent me to my room. They mocked and laughed at me when I begged for relief with pain. I had severe diarrhea that caused a very painful rash, I had to beg for a creme to help with the pain so I could sleep. They would not give me an ice pack so I had to ask for a cup of ice water and sneak the ice in a sock and use it for an ice pack. I started having uncontrollable body shakes and my legs became very weak causing me to fall to the floor, I was actually told that I was faking it by the unconcerned staff. Instead of taking care of their patients the staff would discuss personal matters while on duty, where all the patients could hear them talking and laughing.
This facility is a very dangerous place. The staff is very unprofessional, incompassionate and unconcerned with the well-being of their patients. My stay at this facility was definitely more harmful than helpful.

DO NOT BRING ANYONE YOU LOVE TO THIS PLACE!!! The counselor at my daughter's school referred us to Peak View. I will definitely be letting this woman know that it was one of the worst experiences of my life!

I set an appointment at 4:00 PM on a Monday to get my daughter into their day program. We got there at 4:00 and waited for 2 1/2 hours before we were seen. My daughter did not start the program until Thursday. She attended Thursday and Friday and then we hit Thanksgiving week. She attended two days that week because of the holidays and the snow. She started back the next Monday and then on Wednesday I called to see if I could get her a ride (I knew they had a bus). It snowed Wednesday night, Peak View kept their program open, even though every school district in C/S was closed and my daughter had to wait for 2 1/2 hours before the bus arrived at our house. The program starts at 8:00 AM and she did not get there until almost 11:00 AM.

THEN...that night, by 4:30 PM, my daughter was not home, so I called Peak View to find out what was wrong. NO ONE could tell me where my daughter was or when she would be home. My poor child FINALLY walked in the door at 5:45 PM! (The program ends at 3:00 PM). According to my child, the van got the wrong address of one of the kids they were dropping off and they ended up almost in Pueblo. I spoke with the director of the day program and she was very nonchalant. It didn't seem to matter at all that I had been waiting for my child to get home for almost 3 hours. I told her that night to please not send the bus for my child again...I would get her there somehow. I also told her I wanted to file a complaint. She agreed.

The next Monday, I went to take my daughter to the program (it lasts 10 days) and found out that she had been discharged! I told NO ONE that I wanted her discharged, they simply did it. We then wasted another 2 hours at Peak View to "re-admit" her, only to find out that we had to pay another deductible because this was seen as a new admit. I am currently waiting for a call from an administrator...only time will tell if this person will call. This place is the MOST disorganized, non-communicative, uncaring, ignorant group of "professionals" I have ever met. Not only that, but I'm paying $400 out of pocket for my daughter to work with an apparent intern? UGGH!

PLEASE...go somewhere, anywhere else!

H.B.

I tried to speak to the patient adavic about my medical form refusal of release, I reported them to the state and nothing got done. Wish there was something more I could do I hated this place with my stay. Dr. P sucked ass and I pray to God that he looses his license or something worse jail time. Because he could've killed me by trying to get me to take an antidepressant Im deadly allergic yo. There is no one that will help here they suck ass. I was 36 weeks pregnant when Dr. P put me on that medication so thus you bastards wouldn't of just killed or seriously injured on person but two and there would've been hell to pay and btw their will be hell to pay because you nearly killed me and my child. You guys suck you caused more problems then helped, you guys don't take anything in concideration, for one I was pregnant had an anxiety disorder and so on. All you guys did was make it worse on me. So I will not be recommending anyone to this service and I hope you guys get shut down soon.

I ve revised my original review from 1 star to 3 stars. My father was in this facility for a week and was out for less than 24 hours before having a major mental health crisis the first time. The care providers did an incredibly poor job of listening to my mom and our extensive understanding of my fathers issues. We even told them that my father wasn t not ready or even close to ready for release. They fast tracked him, and sent him packing. After a major mental health crisis that lasted 2 weeks we had a terrible time getting my father back to the hospital, but he was sent back to Peakview. This time Fred was back from vacation and has done a much better job of listening to our input and making a much more thorough plan that should have a much more lasting impact.

One star is too much for this awful place. They don t return phone calls, don t answer any question, and seem to just not care at all about their patients. Had a family member on a hold, and they refused to give me any information, and would return phone calls days later. Family member was forced to stay longer, and they didn t get any of the help they needed. Was sent home with absolutely no after care, even though I asked multiple times for referrals to psychiatrists around the area! Nothing was ever done. It s been about three weeks since their release from this terrible place, and we still have no referral to a psychiatrist. This place is terrible and should seriously be shut down. They don t help anybody there!!!!

Bad! Very very bad experience! There are a few techs who were great but most of them were super disrespectful and didnt take consideration for our triggers!

Your company, let alone your so called "receptionist", doesn't even know what a CAC license therapist is.

The Dr assigned to my son's case and in charge of his release refused to get on the phone with me to discuss why he felt it necessary to keep my son in there. He was depressed because he had just lost his best friend to suicide. He told the therapists he was not suicidal and just sad. The therapist agreed it was best for him to come home. But the 'Dr' said he needed to stay for further evaluations. What a bunch of crap! They just want to collect insurance money for another day.

Staff faked medical conditions, abused elderly patients, almost killed me by withholding medications
Beware and be very afraid if your loved one goes there

My child was admitted to Peak View. I received daily phone calls regarding progression. Nurses were very caring and answered all my questions. Doctor called me to discuss medications. Nurses will call to ask for permission to administer over the counter medication such as Tylenol and Miralax., etc.. My child attended after care out-patient treatment and participated in support groups and therapist meetings. My kiddo has come a long way, doing great and provided positive feedback for Peak View in-patient treatment/out-patient treatment. Patient will receive questionnaire about experience upon discharge and a phone call to parent for feedback. I wish more people would take the time to share their positive experiences. Rate 5 thumbs up.

I thinks it is unfortunate how many 1 star reviews there are. I can't say this was the greatest experience considering I was in a mental health hospital, but it wasn't as dramatic as some of the other reviews make it out to be. Most of the staff were decent, some even went above and beyond.

Family member was here for about a week. A few days in I was invited to a family meeting. The therapist told my mother to stop focusing on finding a place to go when she was discharged and to focus on the group therapy sessions. He assured both of us that follow up care and a safe place for her to discharge to would be handled by staff. I provided them with the name of a place that could take her and was assured they would handle it.
A few days later I was told she would be "transferred" to Tessa, a battered-women's shelter. Odd but I trusted them. Also that Tessa was aware she was coming and would keep her temporarily and help her find a permanent solution.
Well then I get a frantic phone call. She was dumped there and Tessa won't take her or help her. And she's in the lobby with all her belongings and has to leave. She's disabled and has a fractured hip and can't carry her belongings so she starts crying and saying she's getting on a city bus and "goodbye forever". I called Peak View back to find out why they did this and the nurse was very very rude. I was told they do not do a neuro-psych exam inpatient. When asked what that means and why she's telling me that she responded by telling me "we don't help family members take people's lives away. She's an adult so stop worrying about it" no answer for any of the lies they told us.
So now my ill family member is who knows where and were back to square one.

I was forced to come here after i attempted suicide and it was absolutely horrible! They tried forcing xanax down my throat 3 times a day but i refused every time. They never tried to figure out why i was feeling like i did and like so many "doctors" and "psychiatrists" they just want to give you pills. I was here for 2 weeks and wasn't i given any useful tools to manage or deal with my depression/anxiety. This place made me feel worse about life because of how clear it was that this is a business that is here to make money, not help you.

This place should be shut down! They keep people much longer than needed, especially a self admit. I was held a week on a voluntary 3 day admission. Why? Money. I have private insurance. Now to make my problems worse, they keep sending bills and harassing me for their money. I could afford 3 days, but not the week they kept me for.
They are not helpful. Everyone here treats you like an inmate and do not respect your other medical conditions. The docs and nurses have zero knowledge or care for your meds. They upped my dose x3! When I refused the high dosage I was told to take it until they talk to the doctor. NO.
I had bowel issues after being given Ativan (which causes me serious gastro problems) and the staff did nothing to help. No clean clothes, no extra towels, no soap or help at all.
The staff is overworked and short staffed. This was not only apparent but confirmed by the complaining of the staff daily. A few seem to carry the correctional officer idea in their heads. This is not jail, it's not acceptable.
Horrible place that is only in it for the money. Greedy.

My family sent my mom here right after she tried to commit suicide and the doctors wanted to release her not even a week after she was admitted into this place. After we said various times that she kept saying she wanted to hurt herself they still let her go back home. We called many times to tell them we had concerns with her being released and we never talked to therapists or doctors because they never contacted us or called us back after we left messages. This is a terrible place because right after my mom got out she hurt herself again because the place let her out too soon. Also they would not keep us updated and did not provide us with any information on how she was doing and what to do after she got out. Would NOT recommend.

Most of the reviews are too harsh and frankly unfair. Sure, I had a problem with an abrasive attendant, but I complained to her supervisor and the problem was satisfactorily resolved. Also, I live in Denver where I can't feel safe from the corrupted authorities here, and so when I came to Peak View for the first time, I felt safe. The staff are supportive, reassuring, and friendly. I really like the place.

Very clean building with modern furniture and nice rooms for the patients. Overall nice staff and good doctors. For some reason there s a lot of younger people that work here but I think it s a good thing because they can relate better to the adolescences on the unit. Never had any *major* bad experiences here. (There s always gonna be staff who are taught to assume the worst bc they are dealing with psyc patients.) Only real complaint would be not enough therapy sessions, and therapist tend to keep one-on-one sessions a little too generic to help with specific individual issues. But overall nice place with caring staff who went out of their way to help with the custody battle my parents were dealing with at the time. Decent and safe place.

I think this place helps a lot I have had a lot of suicidal ideation and even tried killing myself but I went here and the staff made me feel completely and welcomed and I was told that everything will be ok and it had gotten better

They refused to help me because my 8 year old was too young for them to handle. Yet they claim they work with children. Instead they told me to call Cedar Springs. What a joke!

One of the treating psychiatrists here had a probationary Colorado medical license (check it out on Colorado Department of Regulatory Affairs Web site). Google names too and other states like "Florida." The fact they allow this person to practice on children speaks volumes to the facility and the lack of care and concern they have (only concern is almighty dollar and how much they can squeeze from insurance and families). No treatment given here. Stay as far away as possible if possible and if you find yourself or loved one involuntarily here I wish you well....because it will be an awful ordeal to get them out!

One of the worst experiences in my life. These places are exactly what is wrong with the mental health system. Staff was unkind and completely lacked compassion. This place should be shut down!

Please shut this place down. It's a waste of space with clueless people who work there.

Peak View takes pride in providing optimal care to patients and staff, as well. Being with this hospital for over 5 years is a testimony to that statement. The management team is supportive. The staff works well together. The facilities are clean and well maintained. We all live by the philosophy of Helping families put their lives together one piece at a time.

I was a patient at this unprofessional "hospital" I was admitted for self harm and depression for a mandatory 72 hour hold. That's the only normal part. I was lied to multiple times. 30% of the staff were actually kind and caring. The doctors and nurses weren't. I was manipulated into thinking my parents didn't care. I went here twice and both times my parents were disgusted with the "medical" care. How's this... Your kid or even a family member or friend tries suicide. They get admitted to a hospital and get care. They stay there for a week. Within the week they get started on a mood stabilizer medication. With in 7 days go from 50mlg's to 300mlg's. And professionals know that it takes months of work to get to that high of a medication. They get more and more depressed as time goes on only to get released. Yeah well I went from a standard dose of Zoloft to a high dose..... in 7 miserable days. Then I was told my mom didn't want to ever talk to me. When she was at work and couldn't call. My new psycharist and therapist tried contacting the doctor I was issued to tell them they need to change their "procedures" they never answered. This place is terrible and should be shut down permanently. If you made it this far don't ever send someone here.

My kids friend was sent there and did not recieve food till 3 pm the next day. they thought he just got there. He has now been there 4 days and still has not seen a Dr. They refuse to let him out untill he sees one. His mother says they have 30 days to wait before a Dr. has to see you. Your a prisoner in there without treatment for up to 30 days with no access to your Dr. or any way out of there. Don't go here !!!!!! They also dont answer or return calls.

Would give one-star except for the few good people there. Communication is and was absolutely HORRIBLE. You absolutely have to stay all over the staff to get even the most basic information about your patient. I feel bad for the front desk staff who always seemed to be short-staffed and very stressed.

Follow-Up Edit: Downgraded to one-star. Patient advocate refuses to return calls and cannot pry medical records out of these people. I have called corporate, I have called the number suggested below. Filing state complaint. This place should be shut down.

The staff is not prepare to deal with the challenges this type of facilities deals with. No many people is well train in this place. They released my son and he is the same or worse when he when in. I called there so many times leave voice messages regarding few different questions and no even one person ever call me back to resolve or help with my situation. Only Mr Frank was very helpful and caring to the point that I received any help. Most people there are half train.
I know someone from the facility will read this. Read all this reviews and do something about it.

I feel like I'm a number. In total I've been there inpatient (1 week) outpatient full time (3 weeks) for a total of ~4 weeks. Most, if not all, of the staff do not care nor do they try to put in effort to fake being caring. After many sessions (at least a dozen, probably more. I stopped keeping track because it was laughable at how horribly they treat patients), the psychiatrist and NP STILL do not have my meds documented correctly. The meds were recorded on 8/16/19, and have been the same meds since 2014. How do you miss that? Listen, care, and just do your job. I left today out of sheer anxiety and anger. This is rehabilitation, not jail. They seem to go for the $$$. I'm just glad I have good insurance.

Worthless waist of time. You are better off just sitting and waiting in the ER at Memorial, going to Cedar Springs-where they will actually try to get you in and seen or even just waiting to go to Aspen Pointe. Aspen Pointe is probably the optimal choice in the Springs. Despite my mom having 8 of the 11 'Referral Symptoms', we were told that she didn't meet any of the requirements for admission. Instead of listening to her daughter, they took the entire word and delusional beliefs of someone with dementia over the person that actually knows what the truth of things is. Penrose stated they would have no trouble getting us in there, her neurologist earlier in the week said it was the best fit and even they said 'oh well, just get the referral and we have a bed ready for you.' The person much earlier in the day said she met the criteria. Yet you go there and the intake woman acts like you are stupid, repeats that the person needing treatment said the same thing a few times and most unprofessionally and without empathy and in a snobby manner. This was supposed to be the great fix for Colorado Springs, growing mental health issues since they closed down most the ER rooms for treatment. A complete waste of time and a joke. Go here only if you want to feel mocked, belittled and turned away when you clearly have the need for treatment.

Just read my son was assaulted in this facility! Dad seemed not to care and wanted them to write a statement that he should have sole custody during my parenting time! Not one call to DHS by dad! Thats abuse!! If you have an vindictive ex spouse and they like to use you child as a weapon and bad mouth you to these doctors then good luck! These people do not care about children they are there to brain wash them and NOT INCLUDE the other parent!! Highly disgusting and unethical. They do this so that they can call you a child abuser!!! Even if you were a stay at home parent for 20 years like me! My ex didn't even tell me he put my son that HE ABUSES in a hospital for getting bad grades in school. Oh and my ex used these lies in Court so now I can never see my son again!!! Criminal hospital!!

Do not take your child to this facility. My daughter was taken to the ER on a Thursday at 8pm. She was then transferred to Peakview on Friday afternoon. We were told during intake that a doctor would evaluate her within 24 hours and contact us within said 24 hour period. We were not contacted by a doctor until our child's 72 hour hold was almost up and we made it clear we were going to pick her up and make other care arrangements. We were told, by Peakview staff, during intake that her hold was up March 2nd at 8:00pm. When the doctor finally contacted me almost 48 hours after my daughter was brought in, he said my daughter would not be released and the staff had a differing opinion than him. We have taken clothing, school Work and books to our daughter. She has not received her belongings. They are violating her rights by holding her belongings. From one person to the other in this place, rules change, things you are told change. It is horrible!! I feel like my child is being held captive!!!! If you love your children and want the best possible care for them, DO NOT TAKE THEM HERE!!!!!

my friend goes here she says she hates her life because of this

I was hospitalized here after having a very hard time. After leaving the ICU, they sent me over to peakview. They helped with my substance abuse problem and my mental health. Most of the staff were really great.

some of the techs were rude. but overall it was pretty good. the food made me really sick though and i was throwing up all night. i asked the nurse for medication but she said that it would have to get approved my the doctor first. it was 2:00 in the morning so there s nothing that could be done there. also the rec room smells horrible i got a headache from the horrible smell. the doctors are super nice and caring.

Happy to say I had a positive experience given the situation. Mental illness is no joke and I know first hand how scary suicide can be. Glad they were there to help.

This place is for brain damage therapy. It s been two years and my memory and other damage from my therapy ! Worst decision my dr. Suggested. If I could put negative review I would

They will probably recognize my name just by looking on here, if so.. Hi! I've been there a total of 9 times, 4 times in-patient, 4 times php, and 1 time iop. Now reading that you may be thinking "Holy crap, that's a lot of times! This place must be bad if they'd have to go back 9 times!" And let me just say, that's wrong! I love that place, they're extremely nice. Though, some are rude, but hey, isn't everyone from time to time? Anyway, my experiences where enjoyable! I'm just a messed up kid who needed as much help as they could get. Wow, this is long. The only negative experiences where when I had a mental break down one day, I was twitching like crazy, as I do when I get like that. And the doctor told me to stop twitching, even though I couldn't, he scolded me for doing so. The other one was apparently, the techs were talking bad about me, and I know so cause another fellow patient told me. Those are the only bad experiences I've had with them.

If I could have gave 0 stars I would of ! This place is a joke my mom had a appointment at 1 when we got here there was a guy that had his appointment at 11 he didnt go back till 3 and here it is 3:30 and we r still sitting here! we wasted a whole day here! family's walked in and went ahead of us! Rude and inconsiderate ! They just kept saying your next!

I went here and I hated it. Put me on meds that I didn t need. Didn t even help.

I just don't know what to say. My son was sent there from Arvada so, not very close (90 miles away). We were asked to come for a Family Meeting on Sunday. I could not reach my son to see if he needed anything because the phones were messed up for over 24 hours. When we were 30 minutes away my son calls very upset because he had no idea about the family meeting. He stated he had no to little communication about what was happening (he is in his early 20's). The meeting we discussed him going to a dual diagnosis center for further treatment. The therapist did not seem to know very much about how to go about that (IS that not your job!). So, Tuesday (memorial day was monday so could not talk to anyone) I tried to call his therapist that has never called me. Around 1 pm, my son calls and says they are transferring him to fort logan mental state hospital. Upon looking up this place, I found two very recent articles from the Denver Post that the director has left and the staff is over ratio and their is bed bugs and droppings. Oh yes, let's send my so there!!! My son was able to get his Therapist to call me, who really said nothing other than the transfer. He had only called one other place. TERRIBLE. Do not send your loved one to this place. If you have private insurance maybe you are treated better but my opinion (I have seen a lot of places in the last 15 years) this is one of the worst. They are not there to help people nor do they know what they are doing! They do not even deserve one star!

If you re only seeking to talk to someone, a therapist, not the place to go. They ll force treatment they feel fit, quickly suggest medicines even if it s not a want, write information in your file that has nothing to do with you and what s going on. Felt like a catch 22 when we just came in asking to speak to someone. Nothing s consistent honestly, doctors speaking with each other. Very bad experience that was ignored. Reported everything to the Patient Advocate for nothing to be done. I know nothing can happen overnight per say but there are no actions that were shown on anyone s part to help the situation we were in. Then on discharge information in our documentation is still wrong then tries to tell us one of the medications they discontinue when we leave, for anxiety, so why start the patient on it?

They will not return phone calls. There have been 3 occasions I have left messages either on voice mail or with reception. They haven't called me back once. My teen is a patient there; this is unacceptable.

We traveled 300 miles with my 87 year old mother to receive help with her behaviors. Nurse phoned me and said her behaviors were much better after 1 week & we could come take her home. When they wheeled her out she was swearing at them and she looked very unkept and her bottom dentures were not in. I said, sounds like she is not better. Staff person said well she hasn't taken a swing at me in a few days. They just added more new drugs for Mom and sent her home. She has been sleeping almost constantly, not eating and declining in general health. We would never recommend this place to anyone.

One of my children was recently admitted on a 72 hour hold which turned into a 11 day inpatient stay. Needless to say, there were significant mental health concerns to be addressed. Not having any experience with this kind of thing, I didn't know what to expect. I have to say, the staff at Peak View was highly professional and competent. They communicated with me, often calling 3-4 times per day about how my child was progressing and what the treatment plan is. Their billing department is also fair and reasonable about a payment plan for the (significant) portion of the bill that insurance doesn't cover. After discharge, my child was placed into their outpatient program where he has continued to improve. My only small complaint is that the different departments don't necessarily seem to communicate between themselves very well. This is a minor concern however. I would recommend Peak View for anyone needing mental health support.

My experience at Peak View was definitely not all bad. A lot of the techs were really great! I absolutely loved the recreational therapists, too but could tell that they weren t given a lot to work with. The worst part of the experience was the psychiatrist Dr. Sohail Punjwani. No one in my unit had a positive experience with him. He was belittling, aggressive, pushy with medication, and didn t listen to the needs of the patients.
Then when I research him, I come to find that he has a criminal record! If you do go to Peak View for help, be sure to ask for a different doctor!

i went there for suicidal behavor and it didnt work

Do not, I repeat do not place a friend, family member or yourself into this this facility. I call it a facility because it is far from being a hospital. My daughter admitted herself into it a few days ago and the God she is out of there now. This place is ran like a correctional facility and not a hospital. My daughter has sever anxiety issues, she tends to worry alot about stuff. While she was in there the staff brought a copy of the bill into her to show her what the cost was going to be for her to saty there. Extremely unprofessional. She contacted her mother and I in a panick because she didn't want us to accrue a large bill because of her being there.
The night her sister and I went to visit her was the most unpleasant experience ever. First off you're only alloted 1 hour to visit which I can accept but we were taken back almost 15 minutes late and then asked to leave 45 minutes later. While seated in the dining facility it is so loud from other guests that it is difficult to hear each other. Then there is who I'm assuming is a nurse that stands there monitoring what is going on. This lady wore a long sleeve t-shirt with scrubs over it. Her sleeves were pushed up and forearm covered with a large tattoo. Now don't get me wrong I have no issues with tattoos. I probably have more than the average person but when when working in a position like that I would expect someone to look a little more professional especially if you're going to stand there monitoring everyone. She looked more like a correctional officer or bouncer at a bar.
This place is totally unprofessional and should be shut down. It's hard enough having a loved one going through an extremely rough time in their life, so you would think a place like this would try and act professional and make the experience a little more pleasant for all involved. It's suppose to be a hospital not a damn prison!!

I'm finished so now Peakview you can add your little unprofessional automated response to my review!!

First off, you gave me the wrong meds, second of all I filed a complaint (you know who I am) Also, YOU TOLD MY FAMILY TO LEAVE EVEN THOUGH I WANTED TO SEE THEM , IT WAS VISITATION BY THE WAY!!! The only good thing was the staff in unit 600, A word of advice to all you caring techs, "Find a better hospital where you're treated better!" Seriously though go to a different hospital all of you! oh and also fire Dr. Kill-man.

Let me start here. Being in the hospital is not a grand experience to start so i get hostility against staff. The staff here genuinely cared and the facilities are not that bad. I also participate in the ECT program. Life saver for me and the whole ECT staff is above the bar had faith when i didn't. I could go on and on but being disabled and been to multiple hospitals multiple time i like peak view the best. Just remember some rights are being taken away for your safety which causes issue so god willing you never need to go at all if you do Peak View is it.

I worked as an intern for 3 months with child and adolescents; most of he counseling staff seemed arrogant and there were only two licensed counselors who worked in the adult section that seemed to care.The clinical leads and clinical manager do not appear to adhere to the concept of child protection and promote the mixing of age groups.. Traumatized six year olds in groups with teens of 15 and sixteen which mostly complained they did not want to mix with such young children.The lack of care and training with the children and adolescents makes for an unsafe and undesirable atmosphere that no loving parent would want their child mixed up in Fights and sexual misconduct are rampent in the out patient child and adolescent fascility..Counselors have worked for years without taking the Colorado Jurisprudence exam which means they have been working illegally.

I refer to Peak View monthly. I always hear positive feedback back from my clients surrounding the clean environment, how good the food is, and how they appreciate the group therapy sessions. I appreciate Peak View immensely!

There are very few professionals working there that are wonderful. Many other therapists and staff need retraining or need to seek other places of employment where they are better suited. This review comes from a family member.

I went to peak view a few years back I was about 11 to all of the parents saying it doesn t help and that it makes things worse at home your wrong. My mental health improved a lot and helped at home they didn t tell me what I wanted to hear most of the time was spent in a group therapy session it was helpful bc the other patients gave advice and helped a lot the staff helped us if we were having any suicidal ideations. The staff was amazing they helped me a lot so to anyone who helped me thank you so much.