DO NOT BRING ANYONE YOU LOVE TO THIS PLACE!!! The...

DO NOT BRING ANYONE YOU LOVE TO THIS PLACE!!! The counselor at my daughter's school referred us to Peak View. I will definitely be letting this woman know that it was one of the worst experiences of my life!

I set an appointment at 4:00 PM on a Monday to get my daughter into their day program. We got there at 4:00 and waited for 2 1/2 hours before we were seen. My daughter did not start the program until Thursday. She attended Thursday and Friday and then we hit Thanksgiving week. She attended two days that week because of the holidays and the snow. She started back the next Monday and then on Wednesday I called to see if I could get her a ride (I knew they had a bus). It snowed Wednesday night, Peak View kept their program open, even though every school district in C/S was closed and my daughter had to wait for 2 1/2 hours before the bus arrived at our house. The program starts at 8:00 AM and she did not get there until almost 11:00 AM.

THEN...that night, by 4:30 PM, my daughter was not home, so I called Peak View to find out what was wrong. NO ONE could tell me where my daughter was or when she would be home. My poor child FINALLY walked in the door at 5:45 PM! (The program ends at 3:00 PM). According to my child, the van got the wrong address of one of the kids they were dropping off and they ended up almost in Pueblo. I spoke with the director of the day program and she was very nonchalant. It didn't seem to matter at all that I had been waiting for my child to get home for almost 3 hours. I told her that night to please not send the bus for my child again...I would get her there somehow. I also told her I wanted to file a complaint. She agreed.

The next Monday, I went to take my daughter to the program (it lasts 10 days) and found out that she had been discharged! I told NO ONE that I wanted her discharged, they simply did it. We then wasted another 2 hours at Peak View to "re-admit" her, only to find out that we had to pay another deductible because this was seen as a new admit. I am currently waiting for a call from an administrator...only time will tell if this person will call. This place is the MOST disorganized, non-communicative, uncaring, ignorant group of "professionals" I have ever met. Not only that, but I'm paying $400 out of pocket for my daughter to work with an apparent intern? UGGH!

PLEASE...go somewhere, anywhere else!

H.B.