FPI Management, Inc. Review

I love living at Independence Place Apartments in El Paso, Texas! The staff is always so uplifting when coming in for requests, rent payments, or just to use the clubhouse. Friendly community and amazing maintenance. I do not have to wait for work orders to be done.!!!

See my review for Loft 205 in Reno, NV. I suggest anyone looking for apartments stay FAR away from FPI if you want to rent from someone that is competent at their jobs and cares about their tenants/applicants.

Awesome place to live! Elexus was really helpful in getting me moved in quick! Independence Place, El Paso, Tx.

Windemere Aartments , Fresno, Ca. Have liver here for over 4 years!

Great customer service, Spring Parks took care of all our family needs. Very profesional staff.

FPI Management strives to take care of both their employees and residents. A culture grounded in H.E.A.R.T. and wellness provides a management team prepared to take care of your family while living at one of our 110,000 managed apartment homes.

Bottom feeders that scoop up "mediocre" property. Wouldn't be surprised if they took the old properties and rebuilt them to appeal to foreign rich kids; kicking out the original tenants in the process. Another for profit landlord with no empathy. Also their response to the public health crisis is petty. "We're lockdown, but you can pay online" yeah that would be fine, if the public wasn't locked down and we still had jobs.

I would give negative stars if I could. Worst management company ever and believe me I would know! I ve been renting over 13 yrs and lived in 10 different units and none have ever been his horrible! Not only is management bad when I lived there, thus the reasons why we moved, they pass all of their maximum cleaning, painting and utilities fees over to you. $1000 in fees with only $300 credit for wear in tear, which they do not disclose to residents even when I ve inquired at numerous times move in. I ve called and emailed for for an explanation and no one has called me back. One person picked up and said they re really busy this week on a Monday and will try to call me back next week?! What kind of customer service is that?! Not to mentioned I ve requested for a pre-inspection walk through and never got one!

Fire Andrea and I'll leave a good review.
Having Andrea.C working for your company, giving this woman a position of any power over your tenants is disgusting. Tenants renting from this company is what pays the bills, why would you hire a woman who abuses her power over the renters and falsifies paperwork to fit her narrative and evicts people over arguments she started with the renters. Do your company a favor and cut ties with her before everyone is too scared to rent from here.

Canyon Vista is a great place to live! Great staff, the manager is always helpful and maintenance team take care of everything.

I live at aspire apartment in Tracy. I just opened up a business in Tracy and need a home away from home. I just signed my lease and the staff was very accommodating.

FPI MANAGEMENT in El Paso TX spring Park is awesome!

FPI Management Services in my opinion is a nightmare for any tenant. I rented an apartment at the Enclave and since I moved out on August 31, 2017 it has been a horrible experience that is never ending. They have sent me a total of three itemized statements two being after the required 21 days. All of these statements are incorrect and completely different from the previous one. I thought I settled my account by paying everything I owed promptly, (even though I disagreed on some of the charges). The next thing I know I m being harassed by a collection agency because FPI apparently did not report that I had paid the balance owing. I personally went to the office and paid by check within one week of receiving a letter regarding how much I owed. I did get that situation straightened out, and for the second time thought the matter was settled. Wrong, I just received another letter telling me I now owe 32.00, and once again the collection agency is harassing me even though I m disputing the charges. I m now looking to settle this matter in the courts as I feel this matter is never going to come to any conclusion without legal intervention. Thank You Henry Liu
.

Canyon Vista is a place is a great place to live...very quiet at night...awesome staff! The girls are all soo nice and kind and always help as much as they can! Couldn t be happier:)

I love this place real serene really peacefully really green. Love the management. Five stars really recommend.

Let me first start out by saying FPI Management is NOT pro-military. My husband is active duty which means we had to break our lease due to his orders, this should not have been as hard as it was. When we first went into the office to let them know we would be breaking our lease, it was nothing but arguments and them trying to find out confidential information on where he was going, when he was leaving, and they stated they would not accept the paperwork we were trying to give them from the military itself. It took almost a full month for them to corporate which resulted in us having to pay another months rent payment. I cleaned the apartment for 3 days and made sure everything was in tact just like we moved in but somehow they found a way to charge us almost the full deposit. I called today and the office manager (Sarah), who is just rude as can be, said the place was left a mess. Attached are the pictures of when we moved in. This place is a joke. Our bathroom fan was broken when we moved in they told us they weren t going to fix it, the bathroom grew mold which I cleaned every week. I ll say it again, THIS PLACE IS A JOKE. I m not going to apologize for my husbands oath to protect and serve this county. GOOD JOB GIVING FPI MANAGEMENT A BAD NAME. The only nice thing I have to say is the head of maintenance (Vince) is a really great person and will do everything he can to help. This was in Santa Rosa, CA.

""Dear Julia, We thank you for your interest in the Property Accountant position at FPI MANAGEMENT-BB. After careful consideration, we have decided to move forward with another candidate. For other exciting career opportunities and career fair events, please visit our career page...""

Dear FPI Management, I had been happily employed as an Accountant and Property Manager for over a year with a company that I do not intend to leave and I do not appreciate receiving this reply OVER A YEAR AFTER my initial inquiry. Plus, now that I've received this, I did some checking and realized you post this position every few days as "open". SCAM MUCH??? Sincerely, Julia.

I recently moved into Abbey Pointe Apartments. I had a very short time period in which to move and Katie and Jessica in the office went above and beyond to have a unit ready for me in time. The apartment was immaculate when I moved in. They are both super nice and turned a very stressful situation for me into a happy one!

I have been working with these property since 2014. First as a cleaner hired by a cleaning company. Then as a Vendor cleaning the property. Great Staff easy to work with and have great communication. Wonderful residents always a pleasure to see everyone. Western Washington. First property was Vintage at Holly Village now I work at several. Great Company to work with.

Live at El Paso Spring Parks and it s great. Had an issue with the sink but it was quickly addressed that day and everyone is so nice and friendly. Very nice area and maintained well. Recommend!

SpringPark Apartments, El Paso, TX. FPI Management, we love these apartments! The girls in the office are great and super helpful!

I am a current resident of the winsted in Rocklin, CA
Me and my husband have been residents here for about 4 years and have never had an issue until this last year.
When I found out I was pregnant with our first born last year I had started to smell a marijuana smell coming into my apartment through the outlets which my lease agreement says no smoking inside.
I reported the situation multiple times nothing was done I then had my son and got fed up with the situation the fact that my baby was around that smell and not to mention all my furniture with getting a foul smell of pot.
I then became desperate that an apartment a door over came available that I wanted to move to get away from the smoke.
Not to mention we moved in December and our apartment lease was up in April and we're searching for a house to buy.
But I was so desperate and nauseated from the smoke.
The day we moved they decided to evict best smokers charged me a transfer fee even though the last thing I wanted to do was move with a 4 month old they were doing nothing and never once said they were doing anything to get rid of the smokers or help the situation.
When I moved into my new apartment it was not move in ready the bathtub was peeling with a foul yellow color bathtub underneath that looks like they kept spray-painting it.
My front door that they probably charged the other residents for looks like it's been shot at.
The windows and seals were all broken that they didn't lock and and were moving like the windows were open and a couple minor issues and carper was not cleaned like they mentioned.
Now Im patiently waiting for my deposit of my other apartment it has been over the 21 days and almost a month now I contacted the office they told me on the 21st the check was cut and sent on the 9th.
The same day I got an email saying the check got returned back to the corporate office.
Also on that day they resent the check back.
It has now been nine days over that day that I can last contacted them and the check is still not here I contacted my office which contacted corporate apparently the check got sent back again I feel like this is BS and they are dragging their feet and not doing anything not to mention the apartment I was living in before was an old model so they literally stripped everything out so I should be getting my deposit back immediately since that's been done since the 15th......
I have even reached out to the management at corporate and left messages I will now be starting a process to get this handled a different way since nothing's getting done!

Lived at an FPI managed property for a little over a year and would never rent at an apartment managed by FPI Management again. We had issues with lies in our lease, appliances, pests (cockroaches, ew), noise, door seals, exterior lighting, parking and safety... just to name a few. I wouldn't recommend leasing from here or any of FPI Management's properties. When we finally opted to leave they told us we need to pay out to the end of our lease even though they were unable to remedy the issues. Would never recommend to anyone

Update: I reached out to Kyle as requested and after telling me the issue would be looked into and they would be in touch. NO ONE ever got back to us and now after the horrible experience at Seville they have sent us to Collections. Again I would never rent from any FPI managed property again.

Also, the debt collections company IQ Data, they have chosen to use has violated the Fair Debt Collections Practices Act and call after we sent them a Certified Mail telling them to only communicate via mail.

Do NOT rent from any other property managed by FPI Management. Move out costs excessive leading to them keeping most of the deposit.

Since the beginning the management has been absolutely amazing and understanding of any and every situation that may come up! If you have a problem they immediately take care of it and you can always count on them to help you out, especially when you re barely moving in!

Not a good company to rent from they tell you one thing and do the opposite of what they say. They said our visit didn t have to register they car my nephew and they towed his car and don t looks to fix anything nowhere the kids can play they turned off the water where the kids can t get in a pool they parents got them. This is at Las Lomas in Arlington Texas

If your late on your rent 1 day. They charge you 150 dollars. Bs. Banks don t even do that. Chico ca

Leticia is the best !! Very attentive to what you need and always available.

Canyon Vitsa is amazing. The girls in the office are sweet and are always happy.

I applied for an apartment in a new 55+ FPI project located in Englewood, CO. At that time, I was residing in New Mexico and was unable to handle the application process in person so it took nearly two months to finally receive their approval so I could schedule my move. This was by far the most convoluted application process I have ever experienced and I have rented apartments in several cities and have applied for and been approved for 2 VA mortgages, nothing compares to FPI s application process.

I moved in at the end of December, 2016 while the building was still under construction. Immediately, I was able to see the lack of quality control and how cheap everything was. There was paint splattered on all the laminate floors, stains on the carpet and there were disgusting stains on the bottom of the toilet seat, all of which were reported to my contact person there. Keep in mind; I was the first occupant of this apartment. My monthly rent for my 2 bedroom apartment was $1,010 and it did include utilities.

My coffee maker tripped the circuit breaker at least once a week (I have owned this coffee maker for several years and lived in 2 different homes since this one and that has not happened). At one point, I worked for an appliance repair company so I am familiar with quality all the appliances are bottom of the line junk. There is no sprayer for the kitchen sink and no garbage disposal. These are just a handful of issues.

This building attracts alcoholics, drug addicts and drug dealers, a few of the residents were molested by other residents. Homeless people are invited in by residents and once, a group of teenagers gained access to the theater room and were caught watching movies at 2:30 AM. I was threatened by a resident while walking my dog alongside the building and another resident made a nasty remark about my dog. With few exceptions, the residents are horrible. I feared for my safety. There was a constant stream of police called to the building, at least twice a week; I witnessed police cars in the entrance driveway.

Fortunately for me, I was able to move last month (September, 2017). I broke my lease, however, I was told that there is a waiting list for 2 bedroom apartments and my apartment would be leased this month (October, 2017). My final walk through occurred on 9/25/17 and I was told that I would have to pay for the carpet cleaning. This really upset me since the stains were reported within a couple of days of my moving in and I paid a $300 nonrefundable pet deposit. I called this past week to find out the status of my security deposit and if my apartment had been rented, I am still awaiting a response.

There was constant turnover of staff and a lot of drama. The person who was helping me rent my apartment quit last week.

The only positive remarks I can post are: 1) the location is very convenient, even though there is free underground parking; I was able to walk just about everywhere and 2) the maintenance requests were handled in a timely manner.

I would not recommend this place to anyone and judging by the FPI reviews posted on several websites, I am not the only who feels this way.

Applied at a property in El Paso called Spring Park. We were helped by Gloria and she was amazing! She took the time to get us in and get us approved! She greeted us with a hug at the end and made us feel welcome! Would have it any other way! Recommend this management group and property any day!!

This company is full of lying thieves. Perfect example of corporate america greed. Their staff will tell you anything to get you off the phone. Onsite staff is the worst I've ever dealt with and I'll never rent from them ever again, perhaps only 1 company worse than they are (see previous review for westcal). They'll rip you off and have no flexibility in their antiquated policies. In a time of uncertainty during a pandemic and many need money to simply survive they still chose to be inconsiderate and have no compassion at all. I was told by their staff to provide specific info from my financial institution regarding the check cashing policies only to still be denied a reissued holding deposit check,not a security deposit but holding deposit. Again,corporate America greed at it's finest.

I live in the Bridle creek Apartments and for the past four months I have had a broken A/C I can't get a hold of anyone from Corporate. They do not call you back and they do not email you back. WE are now hitting the high temps and yes I have no A/C. They gave me a portable unit but that barely covers a small space in the living room. Also cause me to have a $500 electricity bill. due to having to run it all the time. Just to keep my house livable. This is ridiculous and also Based on the Housing Authority Department this is unacceptable.

Could not say anything less about this group. MOTHER F-ING THIEVES. I have lived in apartments all my life without any problems untill La Provence, property managed by FPI in Sacramento. Who ever heard of a 10 month lease. At the end they wanted an increase of 152.00 per month. DO NOT RENT FROM THESE PEOPLE YOU WILL BE SORRY. They kept all my security deposit for made up reasons.

Worse company ever to rent from. Won't call you back and can't file a complaint with them over property managers. Run from this company and hopefully the free markets let's fpi go under.

Oakridge Apartments has gone to the wayside ever since Jennifer left. My apartment has flooded twice in a month, from the heavy downpour and nothing has been done to actually fix the problem. Sending someone to set up very loud and hot dehumidifiers for several days, is intrusive and useless. Once again, it is raining heavily and the property manager stated that "something would be worked out," to fix the problem and NOTHING has been done. It's only a matter of hours before my apartment is flooded again. Also, trash strewn about is a huge problem and as a dog owner, I'm SO sick of seeing dog poop everywhere. Sometime last year, the tenants were threatened with some sort of dog poop fee, but I'm not taking a hike in rent, when I'm a responsible pet owner that actually picks up after my dog. Also, when did the policy change where people could hang tacky looking tarps and nets on their patio? Please fix these problems!

The Village at Broad has evolved over the past three years to be an excellent place to live. The community director, Leslie, is always friendly, professional, efficient and the best director the community has employed. Leslie is a joy to work with and gives her undivided attention to resolve any issue in a calm and efficient manner. Matt does a top notch job in performing maintenance and upkeep. The complex is somewhat quiet, but it is usually very peaceful.

If your looking into renting here think twice. Ask a resident first how they like it. Our on-site manager is great, but she can only do so much. She works for a real tightwad. Don't ask for anything that makes our lives better or safer it won't happen. I hope the owners read this and take action with many of completes.

ZERO stars!!!! Such an abusing management attitude towards the residents of Danbury Park Apartments (Antelope, CA) we experience first time. They already crossed all the lines!!! In addition to illegal things described in the other reviews, The management allows the construction company to do their work even at weekend and nights. Last two nights many residents couldn't sleep because they started a noisy and loud part at 3am using their tools like drills and hammers!!!! And we hear just 'Sorry '. Making money, they totally forgot about human needs.
Hard to believe but this is true.
NEVER!!!! Never become a tenant on their properties !!!!

I live at the Spring Park Appartments in El Paso Texas. The management seams to be good here. For My husband and I only pay $750 a month, so for the price it is pretty good. The management tries to deal with complaints as soon as possible and are working to renovate the complex. It looks fairly nice as of now-there is always green grass-but I gues they see it at there is always room for improvement. You can tell they they really try their best to make it a good place to live.

I live in vallejo at seabreeze and paying almost 2000 a month for a one bedroom and thats not including the no air conditioning and utilities i have to pay for too. I had a house before three bedroom two bath and im paying the same price for a one bedroom apartment with no air conditioning theres bugs and alot more. Ive been really stressed trying to get the money to survive here

We had an incredibly positive experience with Sabrina Johnson when we rented an apartment at West Creek Apartments in Reno. She responded to every question we had very quickly and professionally. The apartments were safe, clean and quiet. The grounds were absolutely beautiful. Sabrina works very hard to keep the apartments looking wonderful! We would recommend West Creek Apartments and FPI management to anyone looking for a great place to live.

Update: After not getting much help from the apartment complex office, a bad review on their website, contacting management and giving them a bad review, I finally got their attention and someone to address my issues. One of the biggest complaints is my upstairs neighbors. They are loud and rude and break almost every rule in the lease. The complex/management company doesn't deny these accusations. However, I have literally been told that their hands are tied and that they can not demand compliance for any reason. They have issued notices but can not give me details of any other actions being taken. Their solution to my problem? I can pay the cleaning fee on my current apartment, go through the entire application process, then move my family into a different apartment in the same complex. Told them I've suffered through the first half of my lease and I'll suffer through the last half as their "solution" only inconveniences me and puts me out money. Glad I finally got someone to at least hear out my concerns and try to offer a solution, but I am still unhappy and will not be changing my rating.
Original post:
Not happy at all with this management company. Have lived in a complex that they manage for five months and have had no resolve to anything. I've reached out to corporate several times, heard from the portfolio manager once to give me her contact information then never heard anything again, have yet to have a reply from corporate either. 10/10 would NOT recommend living on a property managed by them.

Gloria at springpark apartments in El Paso Texas is a great property manager. Anytime we need something she goes out of her way to make sure it s taken care of. It is one of the reasons we always renew our lease.

If I could give zero stars i would! I previously stayed at the Bluffs apartments and there were issues from the start. It took them forever to give our security deposit back only to give us less than it originally was. We're called numerous times to ask about it but no one had any information. I have a list of this that weren't completed when after we moved in. Upon moving out I gave a 30 day notice along with issues that needed to be fixed. The maintenance guy came and replaced only the blinds in the living room not the bedroom and we were charged 84.00 for blinds when we moved out! Also we were charged for painting touch ups 300.00 why I don't know when they never painted before we moved in! I looked through my lease couldn't find anything regarding paying for paint. STAY AWAY!! Scammers!!

Tried to contact Yvette with Kirker Creek regarding a business accounting question with up to 6 (or 7) daily separate phone calls - leaving a message each time during this past business week - with no call back. Just tried to contact someone at the main office and went straight to voice mail three times. Very poor business customer services.

UPDATE: While we did receive another invoice payment, it was for a duplicate amount. They obviously did not research the issue. Again I reached out, was told someone would contact me. I don't think they did, but if they did, they did not leave a voice mail for me to return the call. I emailed the contact again and have not received a response as of this writing. Frustrated on the actual results of this matter, I deposited both payments for the invoice and issued a refund for the over payment.

UPDATE 01102020: Stop payment was issued by FPI on duplicate payment, causing us to issue a stop payment on refund for over payment. Still no contact by phone or otherwise from FPI. Even their emails do not provide phone numbers if I wanted to reach out.

FPI account has now been sent to collections.

Applying to Spring Park was an easy and great experience thanks to Ellie! She was so friendly and helpful with the whole process! Thank you so much!

Beautiful apartments at Aspire. The staff is great, and makes us feel like family. They take care of any concerns right away, and we just really appreciate them.

I use to live at Creekside View. What a great experience! Very clean property in a good location. Would highly recommend!

I love visiting my mom here at her apartment. She is so happy and loves her apartment. She talks about how nice the maintenance techs are and how they respond quickly to her issues. I am at peace knowing she is taken care of by the staff at Ridgemar, in El Paso TX.

Skyline Canyon in Reno has been exceptional, great staff helps us asap with anything we need or any questions we have. Very friendly & easy to talk to.

Great service at Capistrano parks with Leticia and Robert!

I have partnered with FPI Management at multiple communities throughout San Mateo County and Santa Clara County as their tree care provider. FPI employees are honest, hard-working, and incredible people who provide homes to thousands of families. Their communities are consistently well-maintained and when I walk into any office, I am always greeted by courteous and kind leasing professionals and property managers. From their on-site teams, regional teams, leadership, and ownership, they are some of my absolute favorite people I have had the pleasure of working with for over 8 years and it has been an honor caring for their urban forests.

I have lived at vintage at holly village for eleven months now. I am very pleased with everything to date. If I have an issue it is taken care of in a timely manner. Erin and Eric always go beyond their responsibility. Love the events in the community. The grounds are always well taken care of and common areas are also kept in great shape. Have a great day.

Poor management. Rude staff. Poor quality housing. High prices. My building has been under construction for months. Worst landlord I've ever dealt with.

I have lived at abbey pointe apartments for about 6 months and haven t had any real complaints. Everyone is friendly and the maintenance and office staff are great. I even recommended my brother to live here!

Wonderful service, the office workers are extremely nice and respectful at all times!

As a former renter of their properties under management, i have to say I ve never rented from a more deplorable group of people, and left the apartment at first chance. Daniel Mendez is the reason for writing this review. I had an issue with one of his employees, left several voicemail messages with the front office, but he NEVER replied, i had to hunt him down through other channels. When someone wants to speak to me about an employee, especially a customer, i drop everything. This was optional for him. I am also reading about multiple bikes being stolen from their properties all the same way, with bolt cutters, and FPI has prosecuted nobody, despite having cameras all around, hmmmmm. Sounds like an inside job, but they don t care about their tenants belongings. good riddance FPI!

Spring park is a great place to live... Office and maintenance staff are very professional.

Spring park apartments are the best apartments I ve lived in yet! Both my neighbors are super nice people and I love the area around. If you re thinking about apartments near here .. THIS IS THE ONE.

I recently went to Abbey pointe apartments to look for a new place. The staff were very friendly and helpful with answering my questions. The apartments are so clean and the floors basically look brand new! Some of the nicer apartments I ve seen in Stockton. Location is great too

Independence Place Apartments in El Paso, Texas is the best place to live!

I love the management at Skyline Canyon Apartments! They are always very professional and help right away if there is any troubles. Tessa and Alex both have a very upbeat personality and are very easy and fun to talk to! I ve only lived here for a few months, but they have made me feel very welcomed in such a short period of time. I really enjoy living at Skyline Canyon.

No one returns calls. Moved out 1 month ago, received refund from deposit without the itemized cost. They took over $900. Now I have to go through legal proceedings. Oak Gorv in Dublin. Don't keep up with proper either. Just horrible group of people altogether

My ceiling caved in from a leak (looked like black mold) and many other tenants had the same problem in the bathroom.

FPI Managment does not care about the persons renting from them. They're just money hungry. We have had multiple vehicle break-ins in Stockton, CA where they manage the apartment I've been living in since 2015, and since they took over we have been having chaos with getting maintenance to fix things because they're short staffed, getting the office staff to respectfully speak to us without acting all high and mighty and speaking as if we are stupid, and trying to get information on what FPI Management or managers will be doing about these break-ins of vehicles that have been happening over 3 months! I am only writing this review because I am tired of trying to find out about how our safety is going to be handled better. Car break-ins every morning and night for the past 3 months and management office is not doing anything but telling us to file a police report and they'll just put it in our file. Worst management ever!

I live at Skyline Canyon Apts in Reno, NV. and I just happily signed my lease renewal for another year! I enjoy every bit of living here and don't have plans to move anytime soon. The management staff in the office, Alex and Tessa, are fantastic. By far the best apartment complex managers I've ever had to deal with (I actual like going into the office). Thank you FPI and Skyline Canyon for providing me with such a positive living experience here!

FPI just started managing the complex where I live. Up until they took over, The Verge was a great place to live. First came the rent increase, then the notice of you pay for your utilities now, then added pet rent, and the rules they made up SUCK! NO DECORATIONS ON YOUR PATIO, NO PLANTS, NO NOTHING. Its like living in a cave. Thanks for nothing FPI. Moving the first chance I get. Anyone thinking about the Verge in Reno, heed this warning..IF YOU LIKE ALOT OF RULES AND MANAGEMENT BEING SNEEKY, WELCOME HOME! no thanks for me..good luck if you choose to live here.

Great management company! I'm a resident at Independence Place El Paso and they are very professional. Never been treated better they appreciate you as a resident. Thank you !

I had heard great things about this company so I wanted to join the team as an Assistant Property Manager or Property Manager. I applied for multiple properties. I always follow up with my applications. Every time I called I was sent to a recruiter's voicemail. I have left that person FOUR messages and their supervisor one message. A total of FIVE attempts and have yet to get a call back. This has only shown me that this company is not for me. I as an Assistant Property Manager/Leasing Agent, ALWAYS follow up and return phone calls. I am very disappointed.

I m a tent at Bella Vista at Hilltop. I ve been calling FPI management for two weeks. Day one I got the answering service they were nice. It took four straight days of calling before I actually got a live person who gave me the name and extension of the person I need to speak with and I ve left her several messages and have not been called back but I did receive a note on my door from the very people I'm trying to file a complaint against threatening eviction. Makes me wonder is it because I m calling fPi management. I really wish fPi management would call me back.

Independence Place Apartments in El Paso has been our home away from home for just about a year. We couldn't have asked for a better experience or a better staff to take care of us while we are here. Thank you!!

Love all the staff at Canyon Vista!! Great Place to live! It is so quiet!

I'm a current tenant of Stony Brook Apartments in Santa Rosa CA since 2012. The apartments are now managed by FPI Management. The apartments had never been in so bad shape as they look now. They are trashed. You can walk around the apartments and see trash everywhere. Also management is a joke. They are never available and don't care about the apartments at all. They closed the pool right at the beginning of summer when all the kids are at home and want to use the pool. All the lights on the parking lot had been out for over a month and it gets very dark at night, there are no signs of repair. The apartments inside have very old appliances and don't take care of any maintenance, repairs, or upgrades. Old tenants are all leaving the apartments due to the careless of management. It used to be a great place to live. Now is just trash. Just pass by and look it for your self. FPI Management is very abusive in their price increases and really take as much advantage of the tenants as possible. Worse management company ever.

THEY NEVER ANSWER THE PHONE.
UNPROFESSIONAL.
I WOULD NEVER RECOMMEND THEM.
ESPECIALLY THE URBAN CENTER APTS IN LYNNWOOD WA. TERRIBLE.

Living at Spring Park has been extremely pleasant. El Paso Tx. The Management FPI is great.

Love the company mission of H.E.A.R.T. When you walk into an FPI Management you are greeted with a smile and feel right at home. Maintenance turn around time is impeccable! Keep it up FPI!

At the Canyon Vista Apartments there are numerous broken down, abandon cars parked all over the complex. And the bushes all around the buildings are so over grown you can not walk on the sidewalks. And the last thing is people NOT picking up after their dogs. This place was real nice a year ago but has gone down hill ever since. Please have these things addressed so I can rate this place higher next time. Thank you!

Enjoying my time living at Independence Place in El Paso, Tx! Best place for me to call home!!

Great and always helpful with any and all questions and concerns !!

I have lived at Aspire Apartments for 2 years and the Manager we have now is always in the office! weird right . The previous one was never in there! She even calls us back when we have a concern. My wife and I want to give 5 stars for the complex being so nice and now we finally have a management team that cares!

FPI Management is a great company to work for! The leadership team is amazing and offers encouragement and support that employees need. It fosters a culture of H.E.A.R.T. and thrives on creating great living experiences at all of our communities as well as a fantastic work environment for the employees, as well! #teamtexas #teamelpaso

Come and look around at the Danbury Park Apts. The property looks like a burned field. No sprinkling at all. We also has a lot of problems with new appliances that were installed during remodeling. They are solving very very slow, especially AC during hot days. The management and the rude maintenance does not care neither the residents nor the property. We have to look for an escape just moving out.

I lived at Sun Village Apartments since June 2016 and it has been nothing but trouble when it comes to dealing with the management. The Wednesday before Thanksgiving the ceiling in my closet started leaking profusely. I call the emergency maintenance number that night and no one came. Then, when I filed my maintenance request the management team said they would fix it within the week... a month later with me going into the office almost everyday they said they fixed it. fast forward to January 3, 2017 the ceiling in my closet is still leaking. I call the emergency maintenance number again and finally someone came over, but only to put a hole in my ceiling and peal the paint of my wall. After going into the office everyday for a week the management team finally told me that the gutter on my roof has not been cleaned in a while, so the foliage from to trees was causing the water from the rain to pool and that is what was causing the ceiling to leak in my closet. They told my that the maintenance staff here were not aloud to clean the gutters so they were going to have to out source it. the management team also said that no one would be in to fix the hole in my ceiling till the gutters were cleaned out. It is now February 5, 2017 and the management team still has not found anyone to clean the gutter on my roof or fixed the hole in my ceiling. I also forgot to mention that I have not been able to put anything in my closet since November because of the leaks.

I just want to pay my rent, man. Why does Wedgewood Apartments close up shop early every month when the rent is due? I rush home to try and beat the 5:00 p.m. close time that is posted on the door. I was there at 4:00 p.m. yesterday and today. This is not a new occurance. This has happened numerous times in the 18 months I have stayed here. I could be doing other thing. Grocery shopping. Drinks with co-workers. This is a waste of my time. I used to use the drop box until one month they lost my rent. Now I want a receipt every time. Is it too much to ask for an apartment manager to manage the apartments for the time posted on the door? I don't complain when she scolds all the tenants in letters every other month telling us how we're ruining the place. I didn't freak out when I left for work one day, and blood was smeared all over my car. I just want someone to be there when the rent is due. Am I asking for too much?

This company sucks! They don't answer their phones or return calls!

Beautiful location to stay. Very peaceful. Pretty far from the highways that is a genuine drawback. Management is very diplomatic and they try to stay on the safer side instead of standing by the truth. Very strict on rent delays too. Best place for retired people.

Super pleased, I live in spring park the tranquility and comfort is unique. The office girls are super friendly and attentive at all times. I've been living here for 1 year and it makes me happy.

UPDATE: The property manager in corporate contacted me and agreed with my case. Unfortunately, the staff at Huntington Villas were not educated on what can be deducted. I was issued a refund for the incorrect deduction although it did take another month to get it. But I received it and everything is good now.

I decided to move into a house and broke my lease. I paid the buyout fee and talked with the community director to make sure I knew what needed to be done in order to get my security deposit back. She went over the normal wear and tear and proration. She also encouraged me to make sure the apartment was left clean "decent" enough where there was not mess or dirt etc. I cleaned that apartment and left it spotless. The maintenance supervisor did the walk through and told me that everything looked good and maybe needed paint and carpet cleaning but that was it. He said he would write up the walk through and turn it in and then he left. 2 Weeks later, I receive a refund check in the mail with a statement that showed cleaning charges of $110. I quickly called the community director and she wasn't sure why I was charged and she couldn't pull up pictures on the system because the maintenance supervisor either never took any or didn't upload them. She told me that she was not out to get me for my deposit and if anything would only charge me half. The next day the maintenance supervisor called me and quickly started telling me that he told me that I needed a receipt from professional cleaning service which he never did. Nor did the community director. I was furious and I called the community director back and of course she was busy. I left a message. She didn't call back. I called several more times and never got a call back. Finally, I called again and she told the person that answered the phone that she wasn't going to make any adjustments. No where on my lease did it state that I had to have a professional cleaning company clean the apartment before I left. She didn't even tell me that when we talked. Now I'm out $110 for charges that were not communicated or posted or in lease. This review is lucky it's getting 1 star.

I have been a resident at a property managed by FPI Management for more than 9 years. They have had decent staff in the past, but seem to be going down hill as far as resident appreciation goes as of lately. I have had numerous unresolved issues with the management team at Falls Creek Apartments in Coeur d Alene, ID. I do not agree with their "Residents are easily replaced" and "United States Veterans do not matter" attitude. And quite frankly I find it appalling and very unpatriotic! I recommend searching elsewhere if you are planning on living at one of the properties managed by FPI Management or any of their affiliates. Very unprofessional and not anyone I would wish to do business with further.

The Palms by Cal Expo have some of the worst communication in history. We may be college students but I expect respect and understanding. However, the community manager has told us to Look at her when she s talking as if we were her own children receiving a punishment. Communication with staff might as well be non-existent because miscommunication will ALWAYS be guaranteed. Expect it to be difficult to get info from higher management, which is FPI Management, when you want things done.

If you see the logo for FPI Management ANYWHERE near an apartment complex, steer clear. Especially college students who expect respect in the adult world.

I recently had an issue with a maintenance problem at Abbey Pointe Apartments and let the girls in the office know they were quick to get the maintenance guy Pling out who is great and very helpful. Great job team