A yellow cab t boned my daughter, the police came and determined that it was his fault. It has been almost 72 hours now and yellow cab claims will not call me back! They say they are "self insured", but nobody calls you back!
If i could give 1/2 star i would. Taxi driver number 1149 was horrible. He ran our meter up past $77! We we re coming from IAH to our hotel which was about which was about 28 miles away. It took us over 45mins go reach our destination! I set my google maps gps to follow along and he got off the free...
Dispatch had to repeat msp, location 3 x wondering if they pay attention to what I was saying.. Even spelled it out to him
The driver cancelled my trip and didn't tell me. He called me and asked me where i was going, i told him the galleria, and he said he would be there to pick me up in a few minutes. 30 minutes i waited for this guy! Her never showed up or called or anything! I finally called yellow can and asked ...
These guys will employ anything that will grab on to a minimum wage paycheck. The idiot dispatch will tell you things like "I need a physical address", seconds after you tell them the physical address.
Phone system never works.
Cabs smell bad.
Taxi Drivers make better paperweights than they...
This cab service was very,first time I take this from airport I hope it can't satisfied but it satisfy me better
Try this cab service you won't regret.....very fast,affordable price,satisfaction...I love it
The service could NOT be worse. First ride from IAH said completed, but the driver never showed. Lady next to me waited even longer & her ride was canceled. FINALLY managed to get a human on the phone. Said cabs were on the way but never showed. Booked a second time online. Driver called & said he w...
Soo why in this modern day and age would anyone want to use a taxi service when you can call an uber? When I say that this was the worst taxi service I mean the taxi driver was rude and started judging me as soon as I got into the cab by assuming, because I'm black I will not be paying the cab fee. ...
Liar and deceived to rip off from customer.... Initially driver told estimate 60$ for my destination but on arrival bill was 103$ then he added 20$ without any reason and then was asking me for parking fee of 20$ and then again for tip..... Liar Drivers and poor service....... My colleague travelled...
Lousy service I asked for a taxi I arrive half an hour later than what the seller told me and the driver was grabbing time in the truck for better pay .... I missed my lousy service flight I swear
Terrible experience! I only have cash so a cab is my only option. The drivers have been cancelling my ride and customer service keeps hanging up on me. I've been waiting for almost an hour! I'm beyond upset and will never use Yellow Cab again!
the most unreliable service ever. I reside in Pearland which is a suburb in the south Houston area. I called yellow cab at about 4:20PM on a Tuesday afternoon to go home when I got off from work. After a long, tiring day, I was ready to pay and tip a cab driver to get me there safely as temperatures...
I watched a son and his elderly parents go from excitement over a planned outing to sadness when they realized they coukdnt go because the cab wasnt coming to get them. This was even after 1.5 hours and 3 calls to yellow cab. I can totally see why people take uber and lyft. I will definitely let ot...
Wonderful driver. Got me to where I was going in a reasonable time.
This review should be a zero! I took a taxi from the airport and the driver was very
RUN AWAY!!! The Worst! Waited for nearly 2 hours nobody ever showed up. Waste of time
I've had a few occasions to where I ordered a taxi for the taxi driver to never show up. Yellow cab is a very unreliable cab service. I use uber now, so far it has been pretty reliable.
I requested a taxi at 7:51, it's 8:27 now and still waiting. They told me that it was going to be here in 15 minutes though.
Waited two hours in Pearland trying to go from Lubys on Shadow Creek Pkwy to Pearland Medical Center across the street. My wife and I had to walk.
The one star says it all. If I can make it none, I would. This is lousy company with rude customer service. I booked my cab online with specific time of pick up as I was going to the airport. Nobody showed up at pick up time so I phoned customer service. First, she said that my booking was not enter...
Terrible business as you can see from the other reviews - here is how it works - you call or go online and place your order for a cab leaving your contact info. If Yellow cab has a cab in the area they pick you up, if not they pretend they never received your order.. no call back, no heads up, nothi...
The drivers are very rude. I almost lost it last time I took a yellow cab. I had to report him I was so mad. Get better drivers please. Cab# 4464 don't get that one. He was so disrespectful and unprofessional I'm still mad 4 days later.
Ok, I know that this is Houston, and like everything else in Texas, it's HUGE. But come on, I called a cab at 7:40pm at Buffalo Wild Wings over near Channelview off of the beltway. After waiting for an hour I called my wife to just come pick me up. She arrived in 10mins and took us back to her siste...
HORRIBLE service! If I could give 0 stars I would. Too long of a story to tell but driver was very rude and argumenative. I ended up getting out before we even left my apt parking lot. Horrible customer service when I called to make a complaint. I will def stick with Uber or Lyft next time!
Worst service in the world . Called 5 hours ahead to schedule a pick at 2 am to the airport. After call 7 time every 10 mins as they requested it . A cab never show up . The customer service representatives are robot , all of them Nasser the same question. Asked for a supervisor and I got a nice ...
Dispatcher said cab would be 'right there' (major downtown hotel). 20 minutes later, no cab, so yeah, I walked away. They obviously 'flagged' my number because when I called for a cab that night the dispatchers played childish games on the phone (pretending they cannot hear me, etc.).
Find ANY ...
I have used Yellow Cab due to wheel chair requirement and I found them to be always late, unreliable, and often unable to even provide a cab. I have doctor appointments to go to and have had to cancel many times due to Yellow Cab. I tried other cab companies ie United Cab and Fiesta Cab and find t...
Poor service. Called them for a pickup and the taxi never showed up. Flagged down another taxi and he refused to drive us because we were only going 2 miles and the fee wasn't worth his time. After multiple bad experiences i will not use again, I'd rather walk backwards on my hands.
Yesterday i wait a hour for a cab to come to food town. One didn't show up til 5;00 p.m. I was so mad. I had ice cream and meat to get home. Then they had they nerve to call me ask me what was the cab number that pick me up. I receive three phone from them asking me the same question. They need to p...
Waited 40 minutes then driver called says couldnt find address, worst taxi or ride service ive experienced. Called customer service and was only given an apology no explanation. Overall deplorable service.
Called a cab at 2:30pm 2 hours later still no cab for now on I will make sure Uber late for work because they kept promising 10 minutes
Very beat up cars. They told me they'll be here to get me in 15 minutes... the guy came in 5 minutes and left because he waited 2 minutes. Didn't honk or anything. I guess I shouldn't have ran to the bathroom before waiting outside. Just call Ace Taxi instead.
You are better off walking over an hour away. I called them nearly three hours ago and still haven't got word of a taxi showing up at my house so I started to walk about an hour ago and finally I'm reaching my destination. Yellow cab is trash has nothing good 4 suburban areas at least
The cabby told wife that she could service him to pay for the ride,she refused and got out and walked ten miles home at one A.M.
Had to trade the cab ride for an ambulance. Goddamn cab took too long now my father is in the emergency room. Dont use them unless you have the better part of the day to burn waiting for them. The person that answered the phone didn't even apologize for taking so long.
5 years ago I had to walk...
SCAMMERS!!
I got a cab to go 9 miles and when I arrived at my destination the fare was around $30.00. My card was charged $87.07!!
MAKE SURE YOU GET A RECEIPT AND THE TAXI INFORMATION. YOU WILL NEED IT LATER!
Waited to hours for a cab. when I called and ask about the cab I was hung up on! The worse city I ever tried to get a cab in!
Waited 1 hour 10 minutes for a taxi from this company; the operators kept telling me a taxi was on the way, then finally one told me they still hadn t found a driver but we re looking and said they d have one here in 10 minutes; waited another 10 minutes and still didn t have a driver on the way. Ca...
Made reservations @ 1:15 am on January 27, 2018. African guy called back confirming the trip, and told me to wait in front. I stated that it was raining and he said he was not going to put his life in danger. Now I just got labeled as a predator. Smh. Mind you, it was raining and I had to go to work...
Don t make a reservation especially for the airport. They can t actually fulfill your reservation and then you are stuck. Why take reservations if you can t actually send a car at the reservation time also overpriced compared to Uber or Lyft.
Absolutely horrible.overpriced,bad service.i was threatened and received harassing phone calls from a driver
Driver threatened to call the police if we didn't tip him what we wanted. Worst taxi experience ever.
On 12/30 I posted a big thumbs down on Facebook. I had ad service in the past but thought I would give them another try. NEVER AGAIN. Time to try UBER
Terrible systems. No direct representative. Driver told me 5 mins 30 mins ago now im late for work
I didn't Evan want to give them one star. I called them and they said they would notify a cab to head my way. they never showed. I called again and she said they had no one in the area. I'm sorry. I didn't know a taxi service worked that way. they pick you up wen you need them too not because they d...
Cab #312 tried three times to pass in the left breakdown lane at 610 and 59 - as if you can go anywhere fast in the Galleria at 3pm.
If you need wheelchair accessible van or any taxi PLEASE DO NOT CALL
Yellow or United Cab. I called United Cab trying my best to stay away from
Yellow cab and they are the same horrible company. My elderly mother needed
Wheelchair transportation to a very important doctors appointment.I called at...
Here is my complaint to Yellow Cab Houston, to which they never replied. I am still waiting...
18 Feb 2015,
On Thursday 12 Feb 2015, I booked a taxi from my home on xxx to go to 5015 Kirby Drive, Houston 77098. The taxi picked us up at 7.11pm, which I have documented because I called my husban...
This is a terrible transportation company! I do not recommend using them. I have called and left countless messages requesting that they send me a receipt or at least give me the total amount for the cost of the trip. I have not received one response from them. I will NEVER use this company again. T...
I came in on a greyhound bus at 11pm. Walked out the bus station and strict into this taxi with a driver named james. He said he always sits out side the bus station. Anyways, there were three other people in the cab, we were all going the same direction. He let the three kids out on an 85 dollar ta...
Worst cab company ever. Rude drivers. Unethical drivers. Customer service is a joke. Cabs take forever to arrive then want to drive farther so you have to pay larger fare. Overall yellow cab is crap
Over an hour waiting for a cab. Called 3 times and they never sent anyone. Missed my flight, much appreciated.
I need y'all to fix my car Taxi driver 461 rear ended me and y'all still haven't done anything to fix the damages, the operators keep transferring to a number where nobody ever picks up!!! Or they just hang up on me!!!!
Rating should be less than 1 star. I was assured of an on time pick up in a wheel chair accessible van ordered a day in advance. What they won t tell you until they start going down their list of excuses is that they only put in the order 30 minutes ahead of the pickup time. If A van is not availab...
On Feb 2 at 330 we arrived at the Houston Airport and grabbed this taxi so we could pick up our dog at cargo. Before entering the cab we told him we had two stops, one to pick up the dog and two to go shopping as our connecting flight was in a couple hours.
As soon as we got in the cab, we could sm...
My car recently broke down I'm waiting for the parts to come in the mail and for it to be fixed but I needed a way to work my Lyft account is down as well as my Uber so so I figured I would call Yellow Cab this is my third day in a row using them I called to schedule a taxi at 11 this morning it is ...
OMG Just spent almost 2 hours waiting for cab, finally gave up. I take the cab home every week from getting groceries with my 80 year old mom. When we finished getting our groceries today, i booked online with ztrip like i do every week. I kept getting the notice that the driver was on his way, th...
Terrible service, called for a cab to the airport and to start things off dispatcher could barely speak or comprehend english. After over 10 minutes of trying to get my info she says a car would arrive in 10-15 minutes. Fifteen minutes later I call to get a status update & dispatcher says "if the ca...
I took the yellow taxi for the first time two times that one day
The first taxi was perfect he took me right away and wasn't doing anything but his job
The second one was on his phone talking to multiple people on the phone didn't know where he was going I had to go on my GPA to explain where he's...
i was at work and ordered a cab for a customer,the driver was being disrespectful through the phone with me , when he arrived he was arguing with the customer opened the door for her to get in but then told her that he would not provide service for her. he left so fast that he did not even bother cl...
We booked a Yellow Cab or a flight and the guy did not show up, did not call. The clock was running out. We had to call another company.
I honestly don t know how this company is even allowed to exist. So I took a 5 minute trip down the road, first of all the driver went the wrong way, so it took over twice as long as it should have, and when I arrived I noticed that the driver had been hiding the pay meter, then he uncovored it and ...
yellow cab never showed up, and they never called. horrible! I'm in the Med center for crying out loud!
Only gave one star for the sake of it cus they don t even deserve that one star.
Drivers need to learn how to be polite AND punctual or else this company will run out of business.
Take some tips from Uber and Lyft!
verbally insulted by driver Wayne Hunstad over a miscommunication. first and last time calling yellow cab. don't bother.
Cab driver started the meter off at 3$ before we even drove. Rip off! Pulse he was rude from the start like he hate his job. Yellow cab is horrible! Everyone go with lyft or Uber! It s cheaper and way better!
I called Yellow Cabs of Austin at 8:15 a.m. on Saturday July 2, 2016. They said they would have someone out shortly-10 minutes. I called back at 8:45 a.m. and they apologized and said they would have someone immediately. No one showed up and it was 9:20 a.m.
I downloaded Uber, they showed up i...
At 1:00am they left me and my 9 year old son wait for over an hour without picking us up. After calls every 15 minutes we decided to use another ride (thanks Uber!)
I called LIBERTY CAB due to Yellow cab reviews and they sent me Yellow cab anyway! The guy didn't know the city and almost got hit on the on-ramp. I'd rather walk next time.
worst service ive ever experienced first of all i called at 530 am and told them to be here at 330 pm so i called to make sure at 3 and the lady told me that nobody had responeded to my pick up so i was late for work and at 730pm the cab called and said imoutside are you kidding me never again so i ...
So I went up to 2 of your cabs in the last 15 minutes and both of them wouldn't give me a ride no wonder more people take uber
The taxi cab driver is nice to my aunt and me
He help with water and foods
Horrible drivers! I literally had one barely miss my front bumper! He pulled out in front of me, zero blinker! I took a picture of his cab.. will be reporting to the city and police! He nearly caused an accident!!!
I was quoted $15 for a fare for just a few blocks. Expensive for just a fee blocks, but Uber was backed up so I gave it a shot. The cab was disgusting inside. The nexr day, I checked my credit card statement, he quoted me $15, I tipped $2 for a short ride, I was charged $20. It is no wonder why cab ...
Called at 6:00 AM for 645 Handi cap or ADA Cab Service. At 730 After multiple call backs, they finally admitted that they do not guarantee ADA or Handicap service but maybe theyd come
Called back again 745 to see if there was any chance, and they were finally honest and said no. Its mind blowing ...
If you call yellow cab there s a 50/50 chance they ll pick you up. You re better off finding someone else to give you ride. Today I called for a taxi at 1:00pm and waited in the hot sun for about 45 minutes for nobody to pick me up. I tried calling back multiple times for the status of the taxi and ...
The driver called to confirm but we had already scheduled another taxi to Bush International Airport. When I told him this he called me an idiot. The man should not be dealing with the public. I will continue to do everything possible to avoid using Yellow Cab.
Never call them if i write what i really think about yellow cab i would go to hell
Don't ever ride in this cab! My experience was horrible!
Date is Oct. 8 at 1pm. Yellow cab number 67 cuts me off at airline and 45 north, doesn't use his blinker to get over makes a wide turn into the left lane. Then cuts me off for the 2nd time as he turns on the first street once again with no use of his blinker. I go around him and the guy is on his ph...
No-shows, rude drivers, deliberate longest route traverses... You have zero reason to choose yellow cab. I've used cab services around the world and Houston has by far one of the worst. Just use uber.
The worst ever I called on a Saturday they never came called the next day they Still did not come so I walked home and got Robbed
Worst services ever been waiting more than 2 hours for a taxi with my mom in a wheelchair. My reservation got canceled twice by ztrip. Never again and still waiting.
I am giving one star just because I need to give a rating else 0 stars would be my rating. It was not once but thrice I had this experience from yellow cabs. I generally call the yellow cabs either a day before or at least 12 hours in advance to reserve a cab. When I reserve the cab, everything goes...
I will definitely not recommend this cab for my friends. They have no concern for their customers. This was my first time to get a cab so I booked my cab online the night before just to make sure that I will get a cab going to school and get there on time. I phoned costumer service 30 minutes before...
this car crossed the red light in st ace westpark and almost strikes me, should get this kind of street people for endangering the life of others.
Rachid was a huge help when I left my cell phone in his cab! Yellow Cab was great!
ok so I work front desk at a hotel maybe like 3 minutes from hobby, we literally are no longer allowed to call cabs/taxi's for our guest.Why? Since I've worked here in May 2012 NEVER ONCE DID A CAB COME ON TIME, and its funny because I would usally call a whole day in advanced and they still managed...
I road yellow cab for the first time today to work. They were there on time ,the cab was clean n my driver was friendly. And i book my ride home already thanks to hail a cab app.
No complaints Service was prompt. Driver friendly.
Terrible cab service. Waiting an hour for cab, first driver that called never showed. Another driver picked me up in a van that was a complete smoke box, he had obviously been smoking with the windows up. I wanted to job out of the van! Will never use them again..