I placed an order YA16985389 of 05/11, after having sent the documents 3 times, the order was reported processed on 30/11, it was shipped with Bartolini but the shipping number was not specified, after 6 days I received nothing yet and Bartolini normally delivers in 24/48 hours finds no shipment, the phone is always busy, do not respond to emails, to the form from the site or even to pec. I have opened a paypal dispute, I will also make a complaint to the competent bodies.
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The worst online shop I've ever dealt with. BAD COURIER. DAMAGED GOODS. NO ASSISTANCE. STAFF WHO ANSWER THE PHONE (ONLY WHEN THEY WANT TO) ABSOLUTELY INEFFICIENT AND LITTLE FRIENDLY. FOR OVER A MONTH I HAVE NO WASHING MACHINE FOR THEIR FAULT AND I DON'T KNOW WHEN MY ODYSSEY WILL END !!! IF YOU CARE ABOUT YOUR MONEY PAY ATTENTION !!! Too bad they cannot be given 0 stars.
Ordered Bosch dishwasher with high discount (unbelievable price), telephoned first to get feedback on availability and price. I was in no hurry for the delivery however it was delivered within 2 weeks by Tecnotrans. It was a very positive experience for me.
Mediocre service. Some time ago I had a micro SD card under warranty; they made me a voucher 10 euros lower than the value paid. Today I'm going to spend that coupon; on almost 200 euro of goods they wanted to charge me another 58 because I live "in a disadvantaged area". But please, I live 4 km from Tirano, not on top of Vesuvius. Bye bye Monclick
Very bad experience, purchase but no shipping number, slow repayment and customer care that works three hours a day ... They should learn from Amazon or rely on more reliable couriers. As usual, I pay the shipment, they choose the courier. Controsenso absurd. I pay, I choose the courier.
Purchased a washing machine with credit card adding 30 euros for delivery to the floor. The day before the arrival of the goods I receive an email from Monclik asking me for another 302 euros + VAT because I live in a historic center. Clearly I refuse to spend 1 euro more (ps the day before both mediaword and Amazon have delivered for free). Moral of the story: after 7 calls between the call center (time only from 10/13 ... absurd) and the transporter, in the end washing machine dumped in the garage and I also had to say thank you.
Without words, order YA19127870 made on 11/30/19, I immediately realize that they put me in order a different and inferior product, to my complaints they guarantee me that they would have recalled the product and made the refund. Today 10/12/19 after having daily called x to ask when they would have reimbursed me I see myself delivering the package that I promptly sent back. Moral, I made a claim on paypal but so far no money. I state that I could not take advantage of the black friday discounts, I hope they have the goodness not to respond to the review. Absolutely do not make purchases also in light of all the negative reviews.
We strongly recommend that you contact another transport company the goods requested by us regularly paid and collected (as per track code by Tecnotrans) on 10/10/2017 never arrived. To date 23/10/2017 only 2 calls have arrived that postponed the delivery then the silence. The transport service is very disappointing. Very difficult to decide to make purchases again if the courier is unreliable.
They use for large appliances tecnotrans well what to say arm yourself with so much patience they bring it to you when they want them and hope that they bring everything you have ordered in one stroke otherwise wait another week or more
I purchased a tumble dryer at a good price YA16996439 order made and immediately paid for. After 2 days I find an email telling me that the order was canceled because the product was not available, I state that when I bought it it was available, but not only, on the same day I find the same model for sale with an increase of 150 and if you buy it is extremely available. I find that all this is up to the limit of the scam I was refunded the amount without even proposing to wait for the arrival of the goods and without even being able to talk to the operator 2 whole mornings to try to call and no one answers and call them back if you leave the number advised against everyone, contact more serious people.
As of today, since my purchase on 09/18/2017, I am still waiting to receive, just as advertised, the communication that allows me to take advantage of the 10% discount on my next purchase.
after using the social channels .. google, messenger and facebook, I was contacted not quickly .. more '... practically within a few hours had closed my practice and today I find the bonificio on the bill! in just a couple of hours I managed to get what was due to me and I had been asking for 6 months .. this is the monclick I know ... precise and fast ... I do not put you 5 stars for what you have made me suffer in the last months ...
old review ... (Until July 2018 I had always been very good with them but unfortunately I have been waiting 7 months for me to reimburse about 300.00 euros for a washing machine that I bought but never delivered to me because at the time of their courier's call I said not to give it to me as I asked for the withdrawal and they replied that they would handle the reimbursement procedure. from August to today I tried to contact them by phone (impossible to talk to an operator), sent fax, sent e mail to which you dream worthy to respond in October saying that they did the necessary checks ... then more absolute silence. last fax last week where I said that I would have reported within 10 days but nothing .. everything is silent .. maybe on this channel someone listens to me .. I WOULD LIKE TO BACK MY MONEY ONLY FOR A PRODUCT NEVER GIVEN !!! ORDER NR YA16668419 OF 13/07/2018)
You can not contact them by phone, or is always busy or there is an answering machine that never ends. If you send an email to get information they don't even answer you. I've been trying to contact them for days
order YA19257568: purchased bad mediacom tablet. monclick does not respond to the request to exercise the right of withdrawal, neither by email nor by phone. I will never buy back anything from them, bad. they forced me to open a dispute with a credit card operator.
... the prices are below the average, the site offers good opportunities ... long delivery times (in my case 10 days) and Customer Service full of explanations and carers ...
Order YA19134536 of 12.03.2019 I don't have a delivery day yet. On Thursday 12/12 I was sent a shipping number, but on the courier's website the number is non-existent. Friday 13/12, after 10 days from payment, they can't tell me if the oven will arrive before Christmas or by the end of the year. On the day of payment, the oven was available for delivery in 2-3 working days. They never contacted me to tell me it will be a delay or to find a solution.
The purchase was quick and precise given the great availability of products that Monclick has. They were also very kind to help me expedite the shipment since I am leaving and the courier was not contacting me. Only 4 stars because the Tecnotrans courier was indecorous, practically impossible to contact him, discourtesy at all levels and only with the help of Monclick I managed to get out of it. So thanks to Monclick and never again Tecnotrans
I bought a Pavilion 24-xa0010nl - all-in-one, there are no words, PC aill one at the height of the most famous, spectacular, phenomenal site, fast shipping. Highly recommended
Bad experience with customer service. Unable to block and review an order placed with financing. Despite repeated reminders, they did not consider my telephone and e-mail messages. Order deleted. Financing canceled. I lost 10 days of time.
---------------------------------------- TU CURRENCY -------- ------------------------------------- 98 MAIL WITHOUT ANY ANSWER 30 TELEPHONE AFTER 6 MINUTES FALLS THE LINE - ONLY MORNING -.
DRYER BEKO ORDERED AND PAID ON 3 DEC. PREVIOUS DELIVERY 5/7 DAYS .. AFTER 4 DAYS IT IS FROM THE CORRECT IMPOSSILE TO CALL. THE 17 I COME TO KNOW TO STOP THE CORRIRE LOVED IN FORLI ', I GET TO RETRIEVE FROM BOLOGNA, AT HOME UNSOLDED AND' DILANIATA AS IF IT WAS FALLING FROM THE THIRD FLOOR. TELEPHONE TO THE COURIER I SPEAK WITH GENTILE PERSON WHO REQUEST PHOTOS. (I must say all kind to Amati forli ') IMMEDIATELY IN MONCLICK REQUIRES THE REPLACEMENT ALWAYS 1L 17 DEC.
AFTER A FEW DAY I LIST TO CONTACT MONCLIK TELEPHONELY AND X MAIL BUT AS SOPRACITATO NO ANSWER.
FORTUNATELY THE FIRST OF JANUARY 2019 RIESCO TO TAKE THE LINE OF MONCLICK AND I SPEAK WITH THE MISS ILARIA SPEIGO EVERYTHING AND GUARANTEES THE SOLLECITO.
THE FOLLOWING DAY IS REQUIRED TO CONTACT IT.
AMAZING IN THE AFTERNOON WILL RECEIVE TELEPHONE TO ENSURE THAT AFTER 2 OR 3 DAYS. THE AVREI RECEIVED. IT WAS REAL. RECEIVED THE SUBSTITUTION ON 5 JANUARY
THANKS THANKS THANKS ILARIA THE UNIQUE EDUCATED PROFESSIONAL AND FACTIVAL OF MONCLICK. ---AN ANGEL ---
I bought a washing machine two weeks ago, but I have not received anything yet. I tried to call the call center but it is impossible to talk to us always busy. I sent emails but I did not have any answers. I tried to call the courier but they do not answer seems to be non-existent. Service more than bad and unprofessional Ennio If you can serve the order number is YA16772242 It's been another week and nothing is known about the washing machine. Since it does not respond to emails, it is even less on the phone if you kindly turn me the pec that I send you a complaint from the competent bodies that monitor online purchases. Thanks Ennio
Customer service does not exist. You absolutely cannot have the opportunity to communicate. so there is only one star and I leave one, but if you could I would leave it zero !!!
I made several purchases from monclick and I have always been satisfied with it, they have been a few days late for delivery but the Christmas holidays are out of the way. It is normal that there are inconveniences or delays. Really satisfied
NON-EXISTING SERVICE I bought a Lenovo notebook on 27/3, the online order was successful, but the registration made at the same time I guess not, I did not receive the order confirmation, I could not see the order status , I wrote a lot of emails without receiving an answer, I made countless phone calls with the switchboard always busy, in the doubt that they had climbed my money from the paper without then receiving the PC. Fortunately and unexpectedly, I received the PC, but they had let the credit card payment expire, so I allowed the PC delivered at a later time to withdraw the amount from the prepaid card. Even today 7/5 I tried to call to get the documentation that I deserve, but after being able to take the line, after a long wait they interrupted the communication and as usual you can no longer take the line even with dozens of calls, today was the only time they answered automatically. You can NOT talk about the service, there may also have been an error in the registration phase, but you can not even blame the LOCKDOWN, you can not communicate by phone or email, I hope not to have problems and not to need nothing. I will no longer make purchases on this site, the customer is not considered and the system is not robust enough to be able to trust equally.
Made order of a fridge that was available. Regularly paid and in the evening the order cancellation email arrives for lack of availability of the goods !!! Shameful, there are no words!
Order YA16920603. Article ordered 07.19.2019 and received 07.25.2019, So far so good. After testing the article (rowenta dg922 steam iron) the same gave no signs of life. Performed on 07.26.2019 the request for a return for failure that is authorized to me with n. DP16926770. The Monclick instructs the courier brt to collect the item from my home on 07/30/2003, withdrawal made punctually according to the instructions provided by the same Monclick for the preparation of the package. Waiting in vain for signs of life from Monclick, I decide to call the courier to verify the successful delivery, which is promptly confirmed by the BRT call center on 02-08-2019. Several times I tried to communicate with Monclick, but it turns out to be a titanic undertaking .. after several attempts (leaving the My telephone contact to the answering machine) I am contacted after a few days by a Monclick operator, who honestly did not give me satisfaction ... (it seemed to me to climb on the mirrors). Now, I chose this tool to try to communicate with them. I'm wondering what should I expect ?? Do I have to receive the replacement item in a short time? Will you give me back the sum paid ?? Or what? It would hurt me enormously to have to take legal steps, but one thing is certain, I don't pass by fool, so give yourself a rule and try to treat the customer as is right .. because there is the inconvenience, but then not to take care of the assistance of the customer is a sign of poor reliability and seriousness.
I placed an order on November 26th n YA19115696 In the order status, it is delivered to the carrier on 3 December To date I have not had any type of contact from the courier for delivery On the phone he doesn't answer the mail he doesn't answer. Contact monclick for support, no silence ... do not answer emails and the phone is always busy from 9.02 to 13 I try here I have made several purchases in the past from monclick, but such a thing never happened At least know something!
I bought a router from this shop by mistake thinking it also acted as a modem, n. Order YA19354211 dated 21/06/2020. When the product arrives, I am amazed at the incompatibility of the object for my use, I start the return procedure, Withdrawal Practice No. 94421 on the order of 25/06/2020. On 3/7 they give me directions to repackage the product and to decide the day on which the courier will collect the package at my address. We set the date of 13/7 for the collection and the courier punctually passes. Since that date I have no more news. I called their number to which no one answers, I sent three emails from their site and I did not receive any response, I sent my personal email to info @ ..... and here too no answer, I opened a dispute via paypal as to date, I am without any product and without any refund for the return made. In a few days I'll go to the Carabinieri to report the incident. Stay away from this seller !!!
The offer with which I bought the top-loading washing machine was the best of that moment, nothing to complain about even the timeliness with which they gave the courier the package. The problem was just the courier, (MATIs), had to arrive between 3 and 6 pm. In order not to go too far into the story, I only tell you that I had to go and take the washing machine in person and load it in the car at 8:30 pm, after having wandered by car for 2 hours looking for the courier calling him at least 20 times on where he was. Monclick positive vote, couriers who rely on zero!
I was afraid of the negative reviews but realized the professionalism and speed of delivery. Ordered a dryer after three days they call me for a delivery appointment which was on time.
I would point out the utter incompetence and inefficiency of this site, never again never again a purchase, purchase made with financial continue to send payment reminders payment to zero of the financial rate. Phone ? a utopia no one answers always busy or silent, you only receive e-mail of bullying with payment requests. never contacted result, no washing machine 15 days, the loan agreement approved but even they know it. I hope all this will end
Total incompetence. We have reported to the police post. Goods never received after countless phone calls to a call center open only in the morning. Order canceled by telephone to a telephone operator who continued to look for excuses. Never received confirmation of order cancellation, never received money back. Goods purchased at the end of August, we are at the beginning of November and this matter has not yet ended. Never again. I do not recommend it without any doubts. Unfortunately I am forced to put a star, but it is already too much. Message for Monlick: do not dare to reply to this review saying that you have tried to contact me and I have not answered. If anything, it is the opposite. I don't know how much time I lost writing you emails and calling your call center. The only time you called me, in the person of the manager, I answered, explained what happened and I was too friendly. I don't want to be called, I want my money back. However the complaint was made.
I purchased a San Giorgio washing machine on offer and without shipping costs. It arrived in three working days. I have been using it for over a month and I find it fantastic. The forwarder is also efficient. Thank you!
ORDER NUMBER YA19411590 SAMSUNG REFRIGERATOR The courier has tried to call to communicate the delivery, as there is the secretariat because they are engaged in another phone call, he sends a text message that he delivers the following day, on Saturday, when it is expressly written that it is not delivered on Saturday or Sunday. We are unable to receive it because we are away for work, we try to contact in every way to recontact, both the courier and monclick without result. Since Monday I have been calling customer service many times in the morning, leaving both my number and my husband's without success, no one calls us back, I send e-mails, without success, no one answers us. WE ARE WITHOUT REFRIGERATOR !!!!!!! Monclick ONLY has to call the courier and unlock the delivery, what should we do? BAD service !!!
I bought a fridge, paid with paypal, pity that for their error the payment was made twice, for almost a month I contacted them by e-mail, to which they didn't answer, I managed to contact them once by phone, they admitted the error , but the reimbursement was not made, I don't remember anything else to do than to turn to the Guardia di Finanza, avoid this site, professionalism, seriousness and honesty, they are not part of their policy of sellers
Company to say the least shameful !!!! There is no way to get in touch to get information on an order that you don't even know if it will ever be processed !!
Order YA16792874 of 11/12/2018. Delivery expected by 15/12. Between 11 and 19 and the first in payment verification, then "in shipment", then "in process" and only yesterday I was sent an email telling me that the goods are unavailable. If unavailable it would be good practice for a good e-commerce site to notify you BEFORE buying. So now at Christmas with what I present to friends for whom I had bought the presents in the order? With your email apology for the disruption? I hope to have our news very soon.
Delivery 48 hours after purchase. Perfectly packed packages, products as described! Moreover, I had mistakenly made a duplicate of the order. When I noticed and notified I was immediately canceled the surplus and refunded! Short and fast, especially in a "hot" period like Christmas! I don't understand who complains about the service ....
After purchasing products through the dedicated Sky extra section and after making the payment, I am informed that the products are not available and that I will be refunded. To date I have not yet received the refund and in any case I recommend a stock control system before closing the order and paying for unavailable products. Furthermore, both the telephone and email customer service do not answer anyone .... If you give me an email address I can tell you the order code
I ordered a fridge and a washing machine on the site a few days later. Unbeatable prices, delivery in max one week. Highly recommended. The only drawback: the courier has not equipped with appropriate tools to transport the fridge more than 100 kg on the stairs. The two boys had to provide lifting it with serious risk for their health and also for the possibility of accidents.
Bought Bosch refrigerator, very competitive price, zero shipping costs, ordered Sunday evening on Wednesday morning were already on delivery. Transporter well organized and helpful. Despite the negative reviews I had a great time.
I bought a product last week and I still do not know the status of the shipment .. I try to call and put you on hold 10 minutes, when the line is free, and then not even be able to talk to an operator. They do not reply to the mail. I advise against it! I hope to answer someone! The order number is this: YA16778837 I'm thinking of going legal
I have been trying to contact you for 3 days. Mail and dry phone. But the reputation? I await a contact, or I see myself obliged to cancel the order with a consequent refund and certainly bad publicity.
My euros arrived immediately without delay, however the washing machine has still been "in the limelight in Padua" for days. Possible? I hope you arrive before Christmas or at least by 2017. Thanks
I buy a refrigerator on August 29, after a working week I try, through their website, to know what the purpose of my order was but it was always in progress despite paid. I try to contact the call center for three days in a row, leaving the name and number but nothing. After 10 days I call the courier to unload the refrigerator but to be contacted by them not even thinking about it . The next day I get a call from them without worrying about the time passed .... bad post-sales, impossible to talk to an operator, luckily they didn't have the wrong model! Absolutely not recommended!
If all goes well, no problem ... but if you need to talk to the assistance then best wishes ... but really many, you will need it !! We have incorrectly entered an incorrect destination address. We have filled in the online forms of the site several times ... no one has ever replied. On the phone, better giving up knows immediately so as not to waste time and patience with the useless automatic answering machines. We have purchased in the past with excellent feedback ... but everything has always gone smoothly ... the first problem ... the desert.
Down with a star .. in light of the response received on "Google reviews" but nothing from the assistance service: The orders are: YA19153818 and YA19153822. Already communicated the correct address for the destination, obviously no answer ... Also tried on the phone, I reconfirm the above: NON-EXISTING ASSISTANCE SERVICE ... I'm sorry, you have to work really hard. I really believe that with this experience the collaboration with MonClick will end.
Bad service. I recommended writing the address name and surname "at" the name of the shop, they managed to report the incomplete address, so the coffee machine was around for a week in the van. I took an interest with Bartolini to provide the correct address, arrived with the broken water tank. I immediately entered the return procedure and the photos (they declare to resolve the procedure in 48h), have been at stake for over 1 week. In conclusion, 2 weeks have passed since the order, I have no refund or coffee machine. Even by calling the operator always says the same thing, "in process". I strongly advise against buying any product that may arrive damaged. Buy only pillows and sheets.
I recently purchased a printer by bank transfer, I had no problems with delivery times or any other kind of reason, I just hope that no technical or other problems will arise in the implementation, being a person of a certain age ... .I trust in the good name of "Monclick".
To date it has not yet gone, in the sense that I have not received the product. The courier reports that monclick uses these slow and convenient shipments. The order was to be delivered from 03/08 to 06/08.
Order over a month ago and the goods never arrived. Absolutely unreliable. Of the three washing machines ordered (order number YA16958872) they cancel two out of three after 15 days of waiting, claiming that they are no longer available. It is a pity that they have withheld (to date) the money. And the only washing machine theoretically available has never been delivered. Unfortunately I will have to turn to a lawyer to try to get money or goods back, and I will lose a lot of time about it, provided that they do not fail before (seeing how they work, I imagine soon).
Smoothly satisfied with the prices and the speed with which orders were processed. I state that I bought a washing machine almost a year ago and it was delivered intact and perfect within 3 days. Today 11/21/2019 I was given a hob ordered 4 days ago. The only flaw is the courier Bartolini .... on arrival he could not find the package on the van and he slammed all the parcels he had to deliver. Found mine before signing the bubble, I made sure that there was no damage to the polystyrene packaging. Not seeing any dents, I signed without affixing the reserve. At the time of installation I realized that a corner of the hob was chipped. Needing the hob (By now mine was already dismantled) I installed it this way. Notice only the Monclik managers to make use of the deliveries of the most professional couriers ... .. those of Bartolini are a disaster
I ordered a Samsung TV (with excellent purchase price). On its website Monclick promises delivery the day after the courier takes charge. Indeed, on 20 July the TV was delivered to the courier. To date, July 24, the product has not yet been delivered. The courier indicates that delivery will take place within the week, therefore well beyond the two promised working days. It would be better not to make promises that cannot be respected! This damages the Monclick brand!
Order number: YW19467911 of 20/10/20 Customer code: 011D58 Return number: 98498
Ordered a Beko brand slim dryer that never worked, I returned it three days later by courier at MY expense and still awaiting MY refund. The phone and emails do not respond. Beware people beware, only decoy. I give a poor star because the review did not start at zero.
purchase order YA19140484 good evening I executed this order with return on 23 December 2019 due to malfunction and refund requested To date, after several reminders, I have no longer received your reply pending your refund best regards Mariangela
Not reliable. Don't buy here! I placed a black friday order, a few days later they changed my order without my authorization for an inferior product and a few days later I canceled my order. I had to buy the product from another store, not discount black friday and now expect the money back. I was forced to open a case with PayPal.
Order number: YA19166183 frigor LG in delivery but DO NOT REVERSE DOORS and I can NOT put the fridge with that opening and therefore I CANNOT withdraw it - Reverse 45 euro already paid. I wait to be called for explanations for now 1 star then I will change judgment.
Unable to contact customer service Ticket sent via web but no reply Impossible to know where a shipment is -------------------------------------------------- --------------------- Other order placed by necessity, with reverse charge, product available. Documentation sent on their request 3 times. Never received an answer by email or by phone. Order canceled by them after one month for product exhaustion. Inadequate after sales service
Order number: YA16935239, during the order there was a problem with the name of the recipient, I immediately tried to contact customer support (email and calls) to communicate the occurrence and remedy before shipping, however, I was not answered at the e-mails and no phone calls (I also left the number, since I am trying to contact customer support for 2 days).
Go bought a product last week and I still do not know the status of the shipment .. I try to call and put you on hold 10 minutes, when the line is free, and then not even manage to speak with an operator. They do not answer emails or even ebay! I advise against it absolutely! I hope to answer someone! The order number is this: YA16772984
I had to make 5 orders to be able to buy 2 of the 3 appliances I wanted to buy. Three canceled credit card payments (orders YA19120579 - YA19131590) due to problems with the site, and money, after a working week (we are talking about a few thousand euros) must still be credited back !! On the phone no answer. An order arrived today perfect, the other in progress. I'm sorry because so far I had found myself very well with you.
I had heard well and that's why I decided to buy the phone at Monclick. My judgment, however, can only be negative. I ordered on 24/11 and today I have not had any communication. If I enter "personal payment verification" in my personal area next to the order. I wrote several times to customer service asking if there are any problems related to the payment (in case I would have resolved) but I have never had any answer. Very disappointed, also because the cell. I need. I give a star only because otherwise it is not possible to publish the review.
ANSWER: The order to which I refer is the Order Number: YA16773498 of 11/24/2018 Order status: Order received - Internal payment verification
Having purchased two bicycles, only one arrives. I contact customer service and they do not respond I can only speak to us after 4 days of continuous calls. I HAVE SOLD A PRODUCT NOT IN STOCK AND STILL MUST REFUND THE MONEY AFTER ALMOST TWO WEEKS ... without words RIDICULOUS !! PROFESSIONALISM 0! ORDER: YA19295698 of 05/05/2020, STILL WAITING FOR REFUND FOR GOODS NOT RECEIVED!
Following the tracking website, it is impossible to understand when the goods actually arrived at the TNT Point and are therefore ready for collection by the customer. It would be preferable for the customer to receive an e-mail or text message that clearly states "The goods are ready for collection".
The customer service is bad ... I write here hoping to be contacted and to be able to speak with someone, since during customer service hours from a constantly busy line but if one calls after hours he must listen to all the pippone and then be told that the office is closed. So I ask to be contacted as soon as possible, otherwise I cancel the order. If I don't receive a reply by 12.00 I turn to the authorities and cancel. Order: YA19236811
they are bad. They sell a product with incorrect description (in the case of a dryer with incorrect data both in terms of depth and duration of cotton washing). You ask for the withdrawal but they inform you that you have to pay for the transport costs acquired. They refuse to possibly make a discount on the purchase price due to the inconvenience caused. And to think that I have always been their client, having bought thousands of euros in appliances from them. (order ya16896506). Obviously their customer service replies via email rudely. Now I have started the block on both Paypal and the online dispute resolution procedure set by the European Union.
I placed the order n. ya16586437 (a notebook) but after a few days was canceled due to lack of the product despite the site was still available. the amount after several days has been credited back to us as a voucher that can be used within six months.
some months later and before the voucher expires I made a second order ya16649742 (a tablet) but even this after a few days I was canceled due to lack of product even though it was still available on the site. the voucher will expire soon. resort to these mezzucci to deceive customers. zero stars. ZERO.
ORDER YA19112140 OF 11/26/19. I ordered and paid for a dishwasher, they were delivering me a washing machine that I refused! today I am still waiting for a contact, I have sent mail, fax and made dozens of phone calls, impossible to communicate. I requested the withdrawal order and refund, WHO SOMEONE DO TO HEAR !!!!!!!!!!!!!!!!!!!! update: 7/12 Dishwasher arrived
Ordered and paid tv oled lg I am refunded the money of the payment because not available. Too bad that on the site the TV appears to be available at a significantly higher sales price! In the meantime, I lost my ebay discount because 3 days have passed since the order. What can I say ....
despite a small inconvenience due to damage to the TV (due to the carrier) they solved with seriousness and professionalism. Speed and efficiency in order fulfillment. To be consoled
THE CALL CENTER IS ALWAYS EMPLOYED. ONLY REGISTERED ITEMS. I canceled an order after a few minutes from the insertion. the payment is still pending, no cancellation confirmation, and they say the order is being processed. ae say .. deliver between 21 and 23 July we are 27.
honestly I have ordered a tv, everything is ok and I wanted to say only one thing !!! I deliver in the valley of aosta for the monclick never had any problems with the deliveries therefore I would say that it is a serious company .....
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