Alessandra Lanzani

Review of Monclick

ORDER NUMBER YA19411590 SAMSUNG REFRIGERATOR

ORDER NUMBER YA19411590 SAMSUNG REFRIGERATOR
The courier has tried to call to communicate the delivery, as there is the secretariat because they are engaged in another phone call, he sends a text message that he delivers the following day, on Saturday, when it is expressly written that it is not delivered on Saturday or Sunday. We are unable to receive it because we are away for work, we try to contact in every way to recontact, both the courier and monclick without result. Since Monday I have been calling customer service many times in the morning, leaving both my number and my husband's without success, no one calls us back, I send e-mails, without success, no one answers us. WE ARE WITHOUT REFRIGERATOR !!!!!!! Monclick ONLY has to call the courier and unlock the delivery, what should we do? BAD service !!!