Peak Properties, LLC

Wonderful Company.

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They told me to give them a good review because th...

They told me to give them a good review because they had me living in an abandoned building and I wanted to move out they told me to give them a good review and they ll hook me up with a space next door Lmao!!!!!

I paid rent on the 4th and it took sometime to process because know one was in the o...

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Our condo building was significantly improved thro...

Our condo building was significantly improved through the management of Peak Properties and especially through the hard work of our property manager Amy. Our building would not have gotten to where it is today without Peak and Amy. It can be a thankless job at times but your efforts were definitel...

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If I could leave a zero stars I would. This is by ...

If I could leave a zero stars I would. This is by far the worst "management" company I have ever dealt with. They owed me a refund (over payed rent and my security deposit). After at least half a dozen phone calls and multiple emails I am told my check is "on the way" then im told "it was returned t...

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This company has been unresponsive and is currentl...

This company has been unresponsive and is currently forcing us to deal with a broken air conditioner in a brand new unit. The amount of issues I have had since moving in has been astronomical. I first was given the wrong keys, then the wrong move in date, then no garage opener for days, which forced...

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beyond unreasonable, none of the people i've dealt...

beyond unreasonable, none of the people i've dealt with at peak properties bares any responsibility for anything & the contractors they hire are not very capable either.
avoid this company at all costs.

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Always timely and professional

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STAY AWAY. Worst property management company I've ...

STAY AWAY. Worst property management company I've dealt with. Wrote "Heat included" in the heat provision of my lease, but I still had to pay heat anyways. Number of maintenance issues as well, took forever to get a hold of someone much less get the issue resolved.

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I live at 1545 W North Ave.

I live at 1545 W North Ave.
This maintenance guy Xaviar is awesome,anything needs to be fixed ,he is there right away. My thermostat stopped working a few days ago he showed up in like 20 minutes & got it fixed. Super happy.

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Ilana was extremely helpful!

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Leslie S is our manager for our condo and she's be...

Leslie S is our manager for our condo and she's been great. Gets stuff done!!

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My building manager is such a rude and not helpful...

My building manager is such a rude and not helpful person. She would respond me making fun of me or laughing about my situation. I m never living in a peak prosperity building ever again. They re extremely unprofessional. Oh, I live on 21 chestnut and my manager s name is Natalie.

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I would give this place negative stars if possible...

I would give this place negative stars if possible. I should have taken the signs from the beginning. The leasing agent was nice enough, but when they ran my fiance's credit/background information they reported back, basically, that she did not exist as a person. Interesting.

The building in whic...

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Absolute nightmare. Both my girlfriend and i have ...

Absolute nightmare. Both my girlfriend and i have been double charged (multiple times) and every time we get told we have to deal with it ourselves through our bank...definitely not renewing our lease with this company.

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Agent Max Redzepi is great. He remembered me from ...

Agent Max Redzepi is great. He remembered me from last year hoping to move back into my old unit. So when it came available over 6 months later he remembered me and reached out. I would recommend him to anyone looking for an apt thru Peak Properties. He was very attentive to hearing my housing needs...

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Terrible. They don't answer the phone. Ever. They ...

Terrible. They don't answer the phone. Ever. They Take your money and run

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Peak properties let me live in an apartment where ...

Peak properties let me live in an apartment where the heat barely worked and the hot water did not work for 6+ moths. I complained several times and they came by and told me that everything was fixed. I proceeded to live in a freezing apartment with no hot water for months!! I stopped showering at h...

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Michael Zucker and Peak Properties have been manag...

Michael Zucker and Peak Properties have been managing my properties for over 25 years. I am not sure a tenant, building owner, contractor, or employee could find someone more concerned about wanting to do the right thing and make everyone happy. In my experience building ownership depends on makin...

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Impossible communications!

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Have to give Cesar and the dispatch crew HUGE than...

Have to give Cesar and the dispatch crew HUGE thanks. On Christmas Day (no joke) our kitchen sink pipe snapped off. We weren t sure if the pipe had frozen and got a bit concerned, but there wasn t any immediate flooding. I contacted the property manager, Cesar, and filled him in on what was going on...

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This place is discrimination i exceeded the qualif...

This place is discrimination i exceeded the qualifications and they still approve my application . The website criteria is false advertising they also made me pay a move in fee in order to submit the application on top of the $79 application fee i called to speak with someone no one returned my cal...

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Alice was helpful when I was looking for an apt,sh...

Alice was helpful when I was looking for an apt,she answered all my questions and responded quickly.

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I'm writing this review solely because I'm very ha...

I'm writing this review solely because I'm very happy and impressed with our building manager, Graham Davis. We're in an older building in an area that is experiencing a spike in crime. Since we've moved in, we've put in maintenance tickets for a wide range of issues (plumbing, closets, broken blind...

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I am honestly concerned about catching covid livin...

I am honestly concerned about catching covid living in one of their buildings. They are the only ones who are sending people to my apt these days. I am crossing my fingers that I won't. But their lack of organization, caution and planning has definitely increased my risk.

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Very prompt and helpful. My girlfriend lives by h...

Very prompt and helpful. My girlfriend lives by herself and it is nice to know that Peak Properties promptly responds to any issues. We recently had work by Xavier and we're very happy with the work. Xavier was prompt, helpful, and very respectfully. Xavier showed up at the exact appointment ti...

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I don't know what's up with these bad reviews, but...

I don't know what's up with these bad reviews, but these people clearly don't appreciate vintage buildings ...

I have resided in a Peak property ever since Peak acquired Parliament Enterprises years ago - and if not for the fact I am about to size up to a 2 bedroom in a neighborhood where they do...

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This place is wild. I have an ESA and provided a d...

This place is wild. I have an ESA and provided a doctors letter before moving in. Forward to the first months rent payment and I m told they need different paperwork sent directly from my doctor office. This should ve been a red flag, because why didn t they tell me that when I originally sent in th...

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******BEWARE*****

******BEWARE*****

Showed me an apartment. Even helped me with the on-line application.
The keys they gave me at move-in were to a completely different apartment. Half the size with disgusting, filthy floors.

They acknowledged they did this and offered to make the apartment better. When ...

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I have horrible experience with this company since...

I have horrible experience with this company since they took over the management of the billing i rent, maintenance is very unprofessional and costumer service.

This company has the nerve to tell me i have refused to have fix my boiler, do to they juts show up to the unit after a month 1/2 afte...

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If you have to rent from them you have to, obvious...

If you have to rent from them you have to, obviously. If you have options, go the other route. Most rental companies are not going to have favorable reviews as a rule. With that being said, Peak is an exceptionally bad company. I can't imagine the folks that work there are bad people, I assume ther...

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Originally a poor experience- but management fixed...

Originally a poor experience- but management fixed it for me. Thank you Shane.

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I live at 1367 E 53rd St. Though I keep it clean, ...

I live at 1367 E 53rd St. Though I keep it clean, I have mice and cockroaches in the kitchen of my 400 sq ft apartment.

I could complain about lots of other things, but I'll leave it at that.

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We have thoroughly enjoyed living in our Peak apar...

We have thoroughly enjoyed living in our Peak apartment. Everyone is very friendly and helpful if we ever have any questions. We had been looking for an apartment for a long time and found one through Peak in less than 2 days! They even give you a very thoughtful gift bag (I won't give away what's i...

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Current renter through Peak and have been for seve...

Current renter through Peak and have been for several years. Earlier this week with several days of extreme cold, I had experienced issues with my pipes freezing.

I am writing this review because I am extremely pleased at how responsive the property manager, David Maeir and his team were, and ho...

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This company is very difficult to work with and ha...

This company is very difficult to work with and have additional hidden fees for everything. I just signed my lease and have yet to move in but the process has been horrible so far.

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No communication at all. Multiple emails asking ab...

No communication at all. Multiple emails asking about maintenance requests to no response. Also they don't seem to care who parks at their lots because they never answer their phones when trying to remove cars from your spot. Absolutely regret dealing with this property company, avoid at all costs.

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Leticia Diaz is Heaven Sent. I say this because in...

Leticia Diaz is Heaven Sent. I say this because in the last few to six months I fell into financial difficulties due to being off work from hand surgery. I kept correspondence with Leticia Diaz to keep her informed as to what was going on with me. She worked with me endlessly so that negative action...

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I wish I could give them zero stars for how corrup...

I wish I could give them zero stars for how corrupt and awful they are. Whatever you do stay away from these awful people. I had the WORST year of my life living in one of their units. The heat never worked yet they fixed it , the windows didn t lock, we had a leak on the roof that would drip in th...

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UPDATE: Incase anyone is wondering whether they do...

UPDATE: Incase anyone is wondering whether they do anything about these complaints, I can assure you they do not! We received one phone call months ago claiming they were looking into the noise issue and that was the last we heard from anyone. The noise continues ALL day & nonstop through the night....

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They are wonderful people..

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Right from the beginning, Peak was a nightmare. Wh...

Right from the beginning, Peak was a nightmare. When we toured the apartment, we were told that the apartment would come with the AC units and the ceilings fans would be fixed. Move-in day arrives and neither of these things is true - no AC and no working fans. We were told we would pay the rent on ...

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We rent a Comercial property from Peak Properties ...

We rent a Comercial property from Peak Properties ( Cloud & Bunny INC)
and they are most responsive and excellent at managing any issues that have arisen. Highly recomend ! It looks like they have revamped their managment and are doing such great things with engament of renters through social media...

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Lived with Peak Properties for a little over 6 mon...

Lived with Peak Properties for a little over 6 months now, just re-signed for an additional 12 and will certainly be looking to continue my lease long after that. Apartment is fantastic and the rent is un-beatable, there have been a couple very minor issues since I've moved in but Peak has always go...

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Brutal.

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Horrendous, disrespectful and utterly disorganized...

Horrendous, disrespectful and utterly disorganized. The day I moved out they arrived earlier than stated in the contract. I was suppose I move out by noon and they arrived at 10am to start repainting and would not leave. They moved my property without asking so they could begin painting.

Thought ...

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In May 2017 the buiding in which we were renting a...

In May 2017 the buiding in which we were renting an apartment in Lincoln Park sold, and Peak Prop became manager for the new owner - there was lots of uncertainty prior to the sale but once the building sold staff at Peak Prop stepped in and were incredibly helpful, timely and responsive to our situ...

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STAY AWAY. Our apartment appeared beautiful, but s...

STAY AWAY. Our apartment appeared beautiful, but started falling apart within a few months. There was even a major flooding problem that was never fixed. We'd consistently ask for help and maintenance, but would either be ignored or respond but with some excuse as to why it couldn't be fixed. The p...

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worst rental company I've ever dealt with.

worst rental company I've ever dealt with.

-on the day I was supposed to move into my building, 2 E Oak, I showed up with my dog and was told that she was not allowed to live there. Peak had never communicated with the building to get all required paperwork so I had to move in without her and fig...

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Thank you people for dropping these reviews.. I al...

Thank you people for dropping these reviews.. I almost rented an apartment from PeakProperties today. I backoff!

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I have been with peak properties for over a year a...

I have been with peak properties for over a year and I have nothing bad to say but only great things about this company.

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My manager at peak properties has been very respon...

My manager at peak properties has been very response in getting things fixed around my apartment. The negative reviews did scare me in the beginning. Honestly I only communicate with my apartment manager via email.

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So great at communicating, our building is always ...

So great at communicating, our building is always well maintained and clean! Whenever you put in a maintenance request it's fulfilled the next day. Great management, easy to work with.

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I have called, emailed and messaged on their websi...

I have called, emailed and messaged on their website to get information regarding one of their units. Absolutely no response. If they can't respond to inquiries to see apartments, I'm guessing they're very unresponsive otherwise as well.

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I have been a tenant for going on a year. I have h...

I have been a tenant for going on a year. I have had issues in my apartment, but they have always been addressed in a timely manner.

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This is a decent property management company. I've...

This is a decent property management company. I've been with them for about 3 years now and have had minimal issues. I've had good experiences with our property manager as well as our new maintenance manager. Sometimes it is hard to get a hold of maintenance if you have an off hours emergency. There...

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I contacted them several times and they never repl...

I contacted them several times and they never replied once. Great customer service!

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I've lived in over 7 different apartments in Chica...

I've lived in over 7 different apartments in Chicago and no management company is worse than Peak Properties. Will lie to you to get you to sign lease, apartments show every corner that can be cut, will be cut and overall lack of concern for tenants. They have a portal to report issues that they don...

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Edit for owner response: It's not the floors that ...

Edit for owner response: It's not the floors that are cold, our indoor temperature has been between 58-64 degrees for two weeks. Last week when the worker came out to measure our temperature is was below 65 degrees in every room except the bathroom. We didn't have this problem when the previous owne...

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terrible company and extremely unprofessional !!!

terrible company and extremely unprofessional !!!
Beware

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If I could give these guys a 0 I would have. Absol...

If I could give these guys a 0 I would have. Absolutely the worst. Next time I rent that s a going to be the first question. Who is the property management company?

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Really appreciated Peak Properties being willing t...

Really appreciated Peak Properties being willing to work with me on my move out date change. Appreciated Cassandra s lease advice and Jonathan Blanco s attention to detail and follow up. A lot of people have shared their negative experiences but it s good to recognize when things actually go right t...

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I am a Peak Properties tenant. My building pipes f...

I am a Peak Properties tenant. My building pipes froze during the polar vortex and have been frozen for 36 hours. We have received little communication from management, except for a single email saying they were "working on the issue." Further email inquiries have not been answered. As of February 8...

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(current resident) Talk about gaslighting. How are...

(current resident) Talk about gaslighting. How are their business practices even legal? From the managing partner of Peak and I quote, she s a pain but we should get that fixed . Yes, I am a pain when you create uncomfortable living circumstances at a *premium price*. My internet stops for hours / ...

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Worst management company I've dealt with. My email...

Worst management company I've dealt with. My emails and calls are never answered David M has poor communication skills. I have a large list of why I'm very dissatisfied with this company, but go to yelp and read the reviews its pretty explanatory.

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HORRIBLE company. Do not respond to calls, very ru...

HORRIBLE company. Do not respond to calls, very rude, and will rob you of your money. I would suggest no one to rent or contact this company.

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Honestly one of the worst, least professional comp...

Honestly one of the worst, least professional companies I've ever had to be in contact with. We should've known better when they first signed us to the wrong apartment. It has only been downhill from there. The office people rarely get back to you in a timely manner, and sometimes the staff is rude ...

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You can see their employees or owner fighting with...

You can see their employees or owner fighting with people in in the reviews. This tells you everything you need to know about Peak. Terribly maintained buildings - confirmed with the rest of the reviews below. If they do respond to a maintenance request, they fix things poorly - fixtures not matchin...

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Use this company to find my new comfortable afford...

Use this company to find my new comfortable affordable place. Great Staff great feedback been in my apartment for one month now and I love it...

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Very unresponsive throughout application process. ...

Very unresponsive throughout application process. Took over a week to find out I was approved. Condition of the apartment upon move in was disgusting. Dirt, dust and pet hair everywhere in addition to several other issues. Would not recommend this company to anyone.

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Great company. Always quick, helpful and responsi...

Great company. Always quick, helpful and responsive when dealing with a problem.

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I ve had a positive experience with Peak Propertie...

I ve had a positive experience with Peak Properties. At first, we had some back and forth about various repairs around our apartment. However, Peak Properties has been more communicative and quick to respond in recent months. During my last maintenance request, I heard back from Peak in less than 48...

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Great company great customer service. I highly rec...

Great company great customer service. I highly recommend Ivan to do business with.

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This place is TERRIBLE! Please please please do re...

This place is TERRIBLE! Please please please do research before getting into a lease with this company! Our building is being run into the ground by poor management. We get no answered to problems in our building. We have had multiple days go on with no working elevators meaning if you were having a...

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We live in 6738 n Glenwood ave and today is second...

We live in 6738 n Glenwood ave and today is second day without water because frozen pipes. We called maintenance, no one came in, couldn t take a shower (toilet obviously doesn t work too). Did somebody works on this??? The whole building without water and seems like no one cares.

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I tried to call to book a tour and discuss applyin...

I tried to call to book a tour and discuss applying for a place I saw on Zillow. Several calls went unanswered in the middle of the day. I can see why the reviews for Peak Properties are so bad, they are probably an understaffed company that doesn t even have the resources to field simple phone call...

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Tried using them 2 years ago when looking for a pl...

Tried using them 2 years ago when looking for a place in the city. they had several properties i was interested in. left several messages and never got a call back from a single person. Like bro, im trying to give you money and you wont even pick up the phone. So if they wont even take my money w...

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Been with several property management companies th...

Been with several property management companies throughout my years as a tenant on Chicago. Its my first time with Peak and today is move in day. Customer Service A+, Open Communication Channels A+, Responsiveness to Needs (noticed a couple minor things that are not abnormal for move in day, they pr...

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Avoid renting from Peak if you can! Like other peo...

Avoid renting from Peak if you can! Like other people, I have had nothing but negative experiences with this so-called company. Every employee I have ever dealt with has been unprofessional, often rude, and inept. I have never felt like I was in good trustworthy hands. Rarely do they ever respond to...

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DO NOT RENT THROUGH THIS COMPANY!!!! moved in with...

DO NOT RENT THROUGH THIS COMPANY!!!! moved in with NO lights had to buy light bulbs and install them over 8ft ceilings and I had to go buy a ladder since they would have charged us to install them?! Our apartment is NOT up to Chicago code, we don't have a ventilation system for our gas stove and eve...

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Very responsive. Pleasure to deal with.

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More

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Leticia and Efren were very helpful and they made ...

Leticia and Efren were very helpful and they made me feel like they were listening to what I had to say. They made me feel like residents matter. Great interaction with the team at Peak Properties.

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Awful company to do business with.

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We worked with Yohana to find a new apartment, and...

We worked with Yohana to find a new apartment, and had a great experience! She was very helpful and responded quickly to all our emails and texts. Looking forward to moving in.

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Stay away from this company at all costs

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Save yourself the mountain of issues that you will...

Save yourself the mountain of issues that you will have and DO NOT rent from them. They are such a pain to deal with on the phone and in person. Our sewage backed up at least every 3 months and when I would call emergency maintenance it was as if I was the annoying person for calling to report it. T...

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Avoid this company at all costs. I don't know how ...

Avoid this company at all costs. I don't know how this company happened to find so many terrible people to work for them. I have only lived in their property for two months and I already know I won't be resigning or working with them again.

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I've been very pleased with Peak Properties for th...

I've been very pleased with Peak Properties for the last year they have managed my building. I really appreciate everything they've done for me. It is a reliable company.

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I've lived in a Peak Properties-owned apartment fo...

I've lived in a Peak Properties-owned apartment for about ten months now. I signed on as a roommate to someone who was already living in the unit.

They are completely disorganized and seem to not have enough staff (which is crazy considering how many people you can get transferred to) to handle t...

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When I originally rented my place, I was in a bind...

When I originally rented my place, I was in a bind and needed a new place quickly. I read the reviews on Google and should have heeded their warnings.My apartment has had issue after issue, most importantly is the leaking from my sliding door. The first and second time it happened it was like a wate...

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Peak Properties is the worst. I mean literally th...

Peak Properties is the worst. I mean literally the worst. They don't fix things ever, they charge outrageous fees for just about anything they can think of, and on top of that they go out of their way to avoid all kinds of contact with their tenants. I'm surprised that a lawsuit hasn't been broug...

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I had an outstanding experience with Peak Properti...

I had an outstanding experience with Peak Properties. My Leasing Agent Yohana showed me a great apartment in Avondale. She answered all my questions and always got back to me in a timely manner. Miguel in the Leasing Office was great also. So over all 5 stars to these 2 employees and to Peak Propert...

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Nothing but awful dealing with them. Our pleasant ...

Nothing but awful dealing with them. Our pleasant slum Lord went bankrupt & peak got our building. Rude, unprofessional, illegal activity against tenants, I can go on. I dealt with at least half a dozen people who work for the company & they're were all terrible and rude. Should have sued for pro-ra...

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If my review can save 1 person from renting with P...

If my review can save 1 person from renting with Peak Properties, then it was worth it.
It all started when I moved in, and 2 men were painting/cleaning my unit at noon on move in day. They asked me if I could come back at a later time, to which I said 'no my moving truck is here'. Basically, I sho...

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Great property management company. Finding my apar...

Great property management company. Finding my apartment was easy. They are friendly, professional, and fixes maintenance issues timely. They are the best resident property management company that I've used in Chicago (and I've used four different companies, not including Peak).

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Bad service. Really bad service.

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If I could give these people no stars I would. Lis...

If I could give these people no stars I would. Listen to all the reviews of the tenants. These people are by far the worst people I have ever leased from. They are rude, they are unprofessional, and they morally bankrupt. Also take your time to see how brash the owner is when responding to reviews.....

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Wow...To the ones that gave good reviews. Are you ...

Wow...To the ones that gave good reviews. Are you freaking kidding me? Do you work for them? Are you related to them? I had such a difficult time reaching them. I called there office and the different agents they have (through the ad's they advertise). Left numerous voice messages. I have yet to hea...

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Peak Properties became our management company afte...

Peak Properties became our management company after a deconversion in February and then COVID immediately hit. Many months they had to work off site for their safety all while trying to deal with outgoing owners, new tenants, contractors and lots of construction. In my opinion they have done a great...

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Moved into our apartment with this company about a...

Moved into our apartment with this company about a month ago and are already regretting it. Within the first couple weeks the stove and refrigerator needed to be replaced and they did end up crediting us some money due to having to buy a mini fridge (we had asked for reimbursement).

A bigger issu...

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