J

Honestly one of the worst, least professional comp...

Honestly one of the worst, least professional companies I've ever had to be in contact with. We should've known better when they first signed us to the wrong apartment. It has only been downhill from there. The office people rarely get back to you in a timely manner, and sometimes the staff is rude and impatient (Mike Dolphin). They gave us the wrong keys on the move-in day and then brought us more wrong keys when we called about the issue. Our locks were broken so that the 2nd set of new keys ALSO got stuck. There has been no internet and they didn't tell us about this, after I'd already made many, many calls between Peak and Comcast to try to figure out why I couldn't buy internet. I think the poor quality of service definitely has to do with the fact that they know college students often don't have a choice or don't know better than to rent from them.

It's very time consuming and irritating to have to deal with this Peak - avoid them if you can.

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