E

Avoid renting from Peak if you can! Like other peo...

Avoid renting from Peak if you can! Like other people, I have had nothing but negative experiences with this so-called company. Every employee I have ever dealt with has been unprofessional, often rude, and inept. I have never felt like I was in good trustworthy hands. Rarely do they ever respond to emails or answer their phones. I have left voicemails, emailed several times, and still nothing. When you do talk to someone, they accuse you and act like things are your fault. Now, my biggest complaint is that we filed for rental assistance through the state of IL during the pandemic because my husband has been unemployed since April. I emailed and called, urging Peak to complete their end of the paperwork. Well, the deadline passed and they never did. Now, we are slightly behind on the rent, and they continue to add on late fees despite my efforts to pay as much as I can. They are totally inflexible during a literal pandemic. I think that tells you everything you need to know about a company and their ethics and morals.

Comments:

No comments