worst rental company I've ever dealt with.

worst rental company I've ever dealt with.

-on the day I was supposed to move into my building, 2 E Oak, I showed up with my dog and was told that she was not allowed to live there. Peak had never communicated with the building to get all required paperwork so I had to move in without her and figure it out after the fact, directly with the building and no help from Peak

-was supposed to have a new microwave when I moved in and they never replaced it. Bought a new one on my own since they agreed to reimburse me, but then they charge me for the microwave that I bought instead of reimbursing me.

-when they came through for an inspection and photos of my unit, they barged into my apartment without knocking and no warning when I had just gotten out of the shower.

-listed my apartment online as available in MARCH when my lease is not up until the middle of JULY!!!!

-took over a management for our entire building (was previously managed by the condo association) and did not provide any updates/communication about any changes to the delivery process, guest process, security, etc.

-The elevators have been broken at least once per week since Peak took over the building. Emails about one or all elevators being down are not sent in a timely manor and the residents are not notified.

-I returned to my apartment from being out of town on 5/28/20. My air conditioning was not working and I immediately contacted Peak to let them know about the issue in addition to my apartment being 86 degrees. Peak ignored my email until I reached out again on 6/5. My apartment was unlivable for 9 days and the lack of attention to the issue is in gross negligence of the lease agreement.

-When moving out, the service elevator was broken and I was not notified until the evening before my move when I had to reach out to Peak, instead of them notifying me. Since the service elevator was down, I was unable to move out large furniture. I also lost $550 because the large furniture was sold to another individual and they could not pick it up on the scheduled day due to the broken electorate and therefore canceled the sale. This also caused even additional mover costs since there is now a second day required to move out the larger items.

-Additionally, on my move out day I was told to be in the lobby at 9am sharp to meet someone to get access to the elevator. I stood in the lobby for 45 mins, called every number I have for a contact at Peak and was unable to get in contact with anyone. This delayed the start of my move and pushed back our moving schedule for the remainder of the day causing move time and money to be spent on the manpower we had used for the moving process.

DO NOT RENT FROM THEM, let me just save you the stress now.