Peak Properties became our management company afte...

Peak Properties became our management company after a deconversion in February and then COVID immediately hit. Many months they had to work off site for their safety all while trying to deal with outgoing owners, new tenants, contractors and lots of construction. In my opinion they have done a great job especially since they inherited many problems that came with the building such as the elevators. The elevators were already a huge problem when it was a condo building. They immediately came in to gut and upgrade a very old and run down building that was neglected for many years. Common areas got a face lift, gym is brand new, modern furniture added through out including party room and a huge grill area was added. This is all while individual units were being gutted and redone to rentals. Jessica Ruiz, the building manager is very professional, efficient, responds to all emails usually within hours if not in a day and a great communicator if you also must speak to her in person. The few issues I have had to address were taken care of immediately.
I can only speak to my experience and also understand that this is a huge building, lots of issues that Peak had to acquire and immediately handle. At times off site and that did not include all the other issues of trying to address all move ins and move outs all while at times the elevators were completely out of order. Communication comes weekly from Jessica that informs us on all or immediately if an emergency is taking place.
None of this was done as a condo building. I feel every job will take an adjustment period, learning the building, meeting all the tenants and handling case by case issues and Jessica is doing a great job. I feel I can walk in at anytime and speak to her in person, as she listens and problem solves. I also know exactly what this building was prior to Peak Properties and I see and appreciate the fact that I am heard and my opinion counts. I am very happy to have Jessica Ruiz as my building manager at 2 E. Oak and know that she will only get this building better and better.
Just give her some time as they only acquired the building since 02/28/20 and there are 309 units with move outs from previous owners still taking place all while addressing all including those elevators.