I would give this place negative stars if possible...

I would give this place negative stars if possible. I should have taken the signs from the beginning. The leasing agent was nice enough, but when they ran my fiance's credit/background information they reported back, basically, that she did not exist as a person. Interesting.

The building in which we rented our unit was regutted and we were the first tenants in one of the units in September. My overall complaint with Peak is response time and complete lack thereof. I understand issues happen, especially in a regutted building, but wow. From the beginning, Peak never gave People's Gas access to the meters, so our heat and hot water would randomly shut off throughout the winter because they couldn't get access to read the meters. We spent a couple of months playing the middle man between Peak and People's Gas, and finally this got resolved maybe sometime in March.

Our mailbox never really locked (small issue), but I put in for service on this several times because USPS would deliver the mail to random places, and to this day (11 months later) it isn't fixed. I saw the maintenance guy come in and he was using a screwdriver to try to bend the door such that it would lock. It almost worked.

Our bathtub pipes were backed up, and this request simply went ignored for several months until we wrote an email in March copying pretty much every level of management (in regards to this issue, the mailbox, and the heat issue) we could find on their website. Then they got the plumber.

Finally, first week in August, our A/C unit stopped working. We called and submitted a repair request on Monday, but never heard anything. Called back Wednesday and the maintenance coordinator had no idea if anyone went to check it out. Got a call back, was told to replace our filters more often, but our lease explicitly states not to maintain any appliances, including the A/C unit. Anyway, the replacing the filter didn t fix it. Called back Thursday, was again told maintenance would be in later that day to take another look. Never got a call back with an update; A/C still not working. Called Friday, was told maintenance would be in later that day to take a look. Never got an update; A/C still not working. Called Friday afternoon, got a call back Friday night saying someone would be in Saturday and that it didn t appear to be an easy fix. Never got an update, but it works now.

The one and only positive I have to say about this company is that they allowed us to break our lease 1 month early for no fee and no hassle whatsoever. Maybe they know how much they suck.