IMT is cheap, and terrible. They don't send invoices, just cancellation notices. We have set up escrow pay and auto-draft from our checking account repeatedly. If a change is made to the policy, they stop the auto-draft and cancel the policy due to non-payment. In the 2 years we've been with IMT...
Cheap insurance company which is fine unless you ever have a claim. We had a hail storm in June and it's now September and just got an adjuster to our house yesterday. Three contractors all agreed we have hail damage and one even met the adjuster there and circled all the spots with chalk. The ad...
I've been insured with IMT for 15 years. I've had 2 auto claims with them and both were handled perfectly. My rates have been stable the entire time. Everyone I've talked to there has been extremely helpful! I would highly recommend them!
I have had insurance with the IMT group for a short time now after purchasing an older home last year. I had filed my first claim still within living in my current home for less than a year and waited nearly a month for a response regarding the status of claim. I finally called after the last storm...
I love having my insurance with IMT. I have been with them for years and have never had an issue. Great service, friendly staff, decent rates.
Thieves, they won't pay your claim. Also, these "good" reviews are from insurance agents. Look them up on Facebook.
What can you say? It's an insurance company, never had any problems.
We have used this company for years with no issues, it was nice to have direct line to agent, but in last year our 6 month premium has been increase at high rate. Beginning of year rate increased $70/6 months now another $20! With zero claims/ zero accidents in 5 plus years. We have just received qu...
I would give a zero if possible. Very poor company. Very rude and accuse customers of committing crimes. Ended up waiting over three months to settle a car claim two years ago. In the meantime the case worker wouldn t return calls or update myself or agent. When we purchased our replacement vehicle ...
IMT is a great company to work with until you actually need to file a claim. I recently had a deer collision at 75 mph and it has been a nightmare to get my vehicle repaired, I can't imagine what we would be going through if someone actually got hurt. Due to COVID-19, the adjuster was not coming out...
We went to IMT at our banks referral, all was fine for the first year or so. Then we were going to be late on a payment, we called them to let them know and that we would pay it in a week. They charged a $20.00 fee for being late.
I can understand the fee but to make the late payment they had to ta...
We recently got notified that they would be terminating our house insurance due to the fact that we have a German Shepherd on the premises. A German Shepherd I might add who we had when we first got insurance with them. They didn t have an issue with her at that time. Reason number 2 we got cancelle...
I notice alot of bad reviews. Crossing fingers but so far we have not had any problems and in fact we had a claim and it was done perfectly to our satisfaction.
A company that truly takes care of their people (agents, policy holders and employees)!
A year after we purchased our house, there was a severe hail storm. Most of the roofs in our neighborhood were replaced. However, when our adjuster looked at our roof, he said there was no hail damage BUT that IMT would no longer insure our roof due to age and wear of the shingles. So the year be...
Extremely worthless company. Do not do their job if you get in a no fault accident but yet still get their money. They lie and never follow through. Stear clear of this insurance company.
I had wind damage to my roof. They are only offering to cover the half of the roof that had damage, which will leave me with roof in which the front does not match the back. Time for a new insurance company.
We have had IMT for several years now for auto, home, and rental property insurance (multi-policy discount). I had my first insurance claim on a rental property in March 2016 and IMT took excellent care of us. I received an initial payment within a few weeks of the fire and the rest after demonstr...
have an issue with IMT's 3rd party claim writers who are not efficient and when transferred to supervisors through IMT...they brush us off as if they can not be bothered with the issues at hand. Very glad I don't have this insurance and will advise my customers to not quote with this company.
We have been with IMT for the last 15 years. Let me rephrase that, IMT has graciously taken our money for 15. Try to file a claim on our roof and get a cancelation notice while 8 houses on our street get new roofs. We have had 3 different hail storms over the last couple years. We have had four diff...
Stay far away from this company. I had a full replacement cost policy and after a severe hail storm my roof was a mess. The adjuster that came out and looked at it agreed that I had hail damage to not only the roof, but also the window trim, downspouts, and gutter guards. They claimed that they woul...
Have had coverage since 2011 with no issues. Have had a couple of claims that were handled satisfactorily.
I have never had a problem with IMT they are really a great company. Every claim I have had has been handled fast and efficient with no problems. My agent has been a great agent ! He s always been there for me and my families insurance needs . The claim agent that just handled my claim Penny Z was g...
I would shop elsewhere. They refused to pay a $1,000 auto claim and their adjuster didn t follow up for around 40 days following the claim. I now gladly pay more elsewhere just to ensure I would get paid on any serious home or auto claims.
sleazy and slow as to as 2 save money so they did not have 2 pay for A Rental Car
Update to my review. I sustained a loss as a result of a hail storm. My roof, while older, had been checked a year or so earlier and it was reported to be in good condition with years of life remaining.
My insurance on the roof took into account that the roof would be depreciated. I knew this whe...
Ask if IMT if they'll pay your whole claim or not. They won't and then they'll expect you to eat 5,000 off of your bill. Luke lyle will deny a reasonable claim and drag out your contractor's payments and try to force their own "preferred vendors" on you. THIS COMPANY IS A SHAM
Unfortunately, I must echo many of the reviewers and recommend you avoid seeking coverage from IMT. I was a long term customer of IMT until recently. My claim for hail damage to my roof was denied despite widespread damage in my neighborhood and 3 roof replacements directly across my street.
IMT ...
Told us mold was not a Peril and that it was an endorsement last time i checked a peril is a "cause of loss"
this is what they advertise on their web site,
Homeowner Policies Provide the Following Property Coverages:
Automatic replacement cost coverage for your home and attached structures if in...
I had one claim in October for my home owners insurance because my house was broken into and robbed. It was a terrible thing to happen and then I get a letter from IMT saying they were not renewing our policy because of our claim history. They are not an insurance company who stands behind their cus...
This company is a good example of unethical practices. Our car was damaged as a result of their insured's cow being out in the middle of road around midnight June 2. It took until June 9 for anyone to contact us and when they did contact us, the agent from Sioux City was the rudest person I have e...
Had IMT for 15 years with only one minimal claim over that time. Had to change my coverage to keep up with the times so I was increasing my coverage. Just because I have an American Bulldog that is one of the most people friendly dogs even by breed standards, I was told that I will not be covered by...
I had homeowners insurance through IMT for two years. Our neighborhood was hit with a bad storm, straight line winds that snapped and uprooted large trees. Several shingles flew off my roof and all over the yard. I bought a bundle of closely color-matched (but not exact) shingles and climbed on t...
Never heard of this insurance company. I look at my bank account one day and I was charged 700 dollars from them... If a company messes up financial information, I can only speculate on how they do business.
First time filing a claim and this agent Jamal Kemp or whatever just starts throwing shade on me when nothing was explained to me on how to go about getting my car fixed. He was under the assumption that I knew. One thing you should never do is assume. Now here I am with a rental car I don't need wa...
I hate writing bad reviews but I have never met a company that treat you like a number more than this company. They dont care about anything but acting like a big corporation.
I would highly recommend that nobody do any business with this crappy company. I recently parked my car at my house, and in a storm that night a branch from my neighbors tree fell off and completely destroyed the top of my car. I come to find out a few days later that this pathetic company called it...
They are a great company to work with on your insurance.
I was hit by one of their insured drivers who ran a stop sign on the 2nd and still haven't heard from the adjuster despite several messages I left. My car is not exactly drivable and I have no way of getting around. This really is not helpful when I have job interviews to get to. They could at le...
I hate rating a company 1 star but last year at this time I logged into my auto policy to make my monthly payment as normal and due to new technology updates/website issues on their part my payment was applied to my homeowners policy instead (which is normally directly paid by my mortgage institutio...
Great company to get insurance through until you actually need them. I hit a deer about a month ago going 75mph and filed a comprehensive claim. The adjuster would not come see the vehicle due to COVID and provided me with a quote via pictures. He suggested being that the truck was older I take the ...
Great Company with great service. You are not just a number. They truely care about doing what is right.
So these are pictures of hail damage to a property that I have been paying IMT for years for insurance coverage only to have their adjuster claim that he couldn't find any damage after I had him come back a second time and I personally showed him the damage! There are no fewer than 6 of my neighbors...
Very poor customer service and their emergency roadside assistance is less than desirable.
I've had Wadena for at least 8 years. It was brought to my attention a claim I understood was still pending was closed in April 2018 without any further action and without any damages paid. This is from an accident that happened in September 2015. In the interim I had discussions with the adjuster,...
Recently filed a claim for a totaled truck. IMT came back with a valuation $5000 less than KBB, NADA, Edmunds, and all the comparable trucks on Autotrader. They were comparing my truck to others that weren't even close to the same. Their excuse was "these are the closest trucks we could find" Al...
we had a small fire to our garage and a water spill from our dishwasher and this company dropped us after 20 plus years of being a customer. choose another insurance. they just want your money and no claims
if you have a couple claims be ready to be dropped.
This use to be a great company to do business with. Myself and my family have used IMT for years, I have had to make claims in the past and always felt like I was treated fairly until recently. Please look else where before signing up with a company that doesn't have the customer in their best inte...
These people are scam artists. I was hit by a plow truck company IMT insures. The truck ran a stop sign and hit my car as I was driving in a parking lot. The insured was adamant at the scene that there was no stop sign (it was written on the asphalt) and there is no right of way in a parking lot....
IMT was initially a great company to be insured under, until their unprofessional and immature cancellation of our policies. My wife and I have never, in 11 years of driving, been in an accident at all. Our only claims histories were "act of God", being a couple windshield replacements and a small...
If you're in the Milwaukee area the adjuster is very slow at getting anything done. He constantly gives excuses and will give you a new date that things will be done by and continuously misses it. They do pay fair amounts for damages though.
Joke. I have been meaning to write this for some time. We had hail come through last year in our area. Every single house in our neighborhood received new roof claims from there insurance. IMT agent came to look at ours and said everything seemed ok even though I received 2 reports from different ...
IMT is an excellent insurance company and I routinely recommend them to others. I love reading Google reviews for insurance companies. In my experience, if someone has a problem with an insurance company, it's usually their own fault.
Really nice on the phone but really unhelpful in denying my hospital and chiropractic care cost after my car accident. Definitely switching
This place is the worst cant send checks out on time dont return your calls dealing with them for 6 months they horriable
If I could give zero stars, I would. You pay for insurance, have a nasty storm come through, they come a deny claims for a roof. Had my contractor come out and said lots of hail damage, missing shingles. But because of a report of hail in the area didn t indicate lots of hail, denied.
Ignore Joel Duffy's great review. Joel Duffy is an insurance agent for Sheets Draper Insurance. And guess what insurance his agency sells? IMT !!!! So, his review is absolutely useless.
An insurance Companies reviews should be based upon people who have actually had a problem because that his...
Have been IMT customer for many years, have 3 cars, 31' RV, Boat and Personal Umbrella policy with them. My daughter had a fender bender in 2017, I had damaged my trucks fender backing out in to my trailer in 2018 (my fault), we had hail storm damages and recently rock chip to car's windshield in 20...
I was in a car accident with their insured. They have terrible customer service and want to argue about everything. There is absolutely no follow through. The claims adjuster questioned my intelligence many times which made me very upset. We have State Farm and have been very happy.
Run for the hills with this company will revise and post specific reasons as to why but please this company is a classic take your money over insure you no discounts for loyalty then call you as if your the other party to question you on a claim just to look for a reason to deny a claim exactly what...