IMT was initially a great company to be insured un...

IMT was initially a great company to be insured under, until their unprofessional and immature cancellation of our policies. My wife and I have never, in 11 years of driving, been in an accident at all. Our only claims histories were "act of God", being a couple windshield replacements and a small hail claim. We have also never made a claim on homeowners insurance in four years as homeowners.

IMT cancelled our policies out of the blue due to the act of God instances above, and a simple request of seeing what business insurance would be for a potential business. Instead of telling me I simply can't have that type of business on my property (tire repair), they cancelled my policy completely! I quote: "due to a potential business that we will not allow whether you have yet started this business or not, we will not allow this exposure on premises and we have chosen to non-renew due to this potential exposure."

Extremely unprofessional and immature behavior, especially for a low-risk customer who has never been in an accident, and never reported a claim for home in the four years of home-ownership. I am glad they canceled, as another company was happy to help with "no issues" in regards to a potential business, better overall coverage, and for about 20% less cost!