Tech21 UK

Arrived before expected delivery date, packaging w...

Arrived before expected delivery date, packaging was very nice and seems to be a quality product

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Liberty series nice, and only.

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I first tried their phone cases as we live in Twic...

I first tried their phone cases as we live in Twickenham (and i had seen their offices during a walk). Never been disappointed with the quality. Just bought another one and there was an issue with the delivery costs on their web site. A quick email and they sorted it the next day. Thanks.

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Payments taken when supposedly out of stock. Oh de...

Payments taken when supposedly out of stock. Oh dear. Tried to buy a cover twice online. Each time it says it's available, takes you all the way to payment, and then tells you they're out of stock. Much worse, I checked my credit card statement a week later, to see that they'd taken the money both t...

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Terrible customer service. Whole company should be...

Terrible customer service. Whole company should be shut down as soon as possible, please look into this company as they are doing things illegally.

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After only a few months of use the "clear" case tu...

After only a few months of use the "clear" case turned a grim yellow. However they replaced it. Have never had any product damaged with a Tech21 case on.

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I bought iphone 6 in 2015, started using Evo Mesh ...

I bought iphone 6 in 2015, started using Evo Mesh from day one. I am pleased with this protective case and the fact that it kept my phone with no scratches or marks. Highly recommend it!

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Placed and order last Friday and was told 1-2 busi...

Placed and order last Friday and was told 1-2 business days which was great as needed case and screen protector by a certain date.

No email to say order is ready for dispatch and have emailed twice and left a voicemail for someone to call me but have had no response

For the prices they charge ...

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Last year when I got my Apple 7 plus I wanted to p...

Last year when I got my Apple 7 plus I wanted to protect it with the best case and screen protector on the market so I got the Evo Glass screen protector and the Impact Clear case. My Apple 7plus still looks brand new! I m about to get the new Apple X so I got the Pure Clear case and Evo Glass scree...

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Everything what I expected. Looks very solid. I wo...

Everything what I expected. Looks very solid. I would give 5 stars but it's too early as I only used it for two weeks.

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Good case (I had one before) but insanely poor ser...

Good case (I had one before) but insanely poor service. I waited over a week for a phone case that I ordered from the Tech 21 website. No sign of the case and no information then sent a refund out of the blue. I had to email 4 times to get an answer of why I had not received the case. They had sold ...

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I am the clumsiest person ever and I am always dro...

I am the clumsiest person ever and I am always dropping things on the floor! But this case seriously saves me every time. I've had my I phone 6 for a little over a year and I've dropped it over 20 times and it's still in great shape. I'm in love with this product I absolutely recommend it.

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Do not buy anything from these people you will no...

Do not buy anything from these people you will not receive your order and can not get any responses from there so called customer services regarding a refund.

Just wish i read these reviews before ordering anything from them.

Im now left out of pocket and had to order another product from a m...

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Mostly great quality products, except the new Gala...

Mostly great quality products, except the new Galaxy S8 evo case, which is the cheapest looking piece of crap I've ever seen.. although I'm certain it is structurally very good, it makes the newest, slickest, possibly most expensive phone in the world look like a Poundland knock-off. Also their supp...

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poor quality service. more than 10 days to answer ...

poor quality service. more than 10 days to answer me and still didn't get my answer at all

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I am extremely unsatisfied with Tech21 s services....

I am extremely unsatisfied with Tech21 s services. I ordered a customised phone case on the first of December and was told on Tech21 s website that the delivery would take 1-3 days. I was subsequently charged for the amount of the phone case on the same day. Unfortunately, until this day I have not ...

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SAME OPINION AS THE OTHER ONE STAR REVIEWS DON'T B...

SAME OPINION AS THE OTHER ONE STAR REVIEWS DON'T BUY ONLINE FROM THEM NO CUSTOMER SERVICE WONT BUY FROM THEM WORST COMPANY HAVE EVER DEALT WITH

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Great quality and fast delivery! Will definitely o...

Great quality and fast delivery! Will definitely order again!

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I am really pleased with my Evo check case for my ...

I am really pleased with my Evo check case for my 7 plus. It has paid for itself already having dropped my phone a couple of times without a scratch. Highly recommended!

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None existent customer service.... No reply to ema...

None existent customer service.... No reply to emails, been over 2 weeks now and still no product. Second Email sent - still no reply. Funny, since the product and brand is good, but seriosuly atleast reply to emails - wont ever buy direct from Tech21 again.

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Ordered my product over a week ago and paid extra ...

Ordered my product over a week ago and paid extra for next day delivery.. A week later and still not dispatched, can't find anything out, quick to take payment and from what I've experienced so far absolutely no customer service

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@Tech21Official How terrible is your customer serv...

@Tech21Official How terrible is your customer service - You're unable to supply to our area? because a courier company the deliveries to us daily are unable to confirm a UK address that shows up on every online search - simply Terrible. I'm a UK buyer at a business address - I normally buy through...

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Tried calling in to office in person with a faulty...

Tried calling in to office in person with a faulty case/battery unit and was told to go away and call customer service. Tried that, ringing out with no reply, offered a call back which never happened. Tried their on line resolution service and it wouldn't accept GB address ?? Seems that you're on yo...

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Poor customer service. Paid premium for next day d...

Poor customer service. Paid premium for next day delivery. Tracking no. not valid. Eventually got through to sleepy someone in Atlanta, Georgia who unconvincingly said they would do something. Bearing in mind it's 0430hrs there it doesnt seem likely. I am in UK at 0930hrs
Having now read other Gooo...

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Amazing fast service.

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GOOD QUALITY COVER FOR IPHONE X , LOVELY PACKAGING...

GOOD QUALITY COVER FOR IPHONE X , LOVELY PACKAGING THAT IS TOTALLY UNNECESSARY AND WILL NOT HELP IN SAVING THE PLANET. I'M BUYING A COVER NOT A BOX. ALSO TOO EXPENSIVE CONSIDERING THAT THE BOX PROBABLY AMOUNTS TO A 1/3 OF THE COST.

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I love my Evo Wave case, I got it in burgundy and ...

I love my Evo Wave case, I got it in burgundy and it s a lovely colour. I ve had cases before for previous phones and it s my favourite brand for phone case. It feels lovely in your hands and gives your phone full coverage. Definitely would recommend

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Wish I had read the reviews on here first before o...

Wish I had read the reviews on here first before ordering from their website. Ordered on Friday, paid for 'next day delivery', it's now the following Thursday and nothing received, not even an email to say it's been dispatched. To add More

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Previously got a transparent and green case on off...

Previously got a transparent and green case on offer for a few pounds,didn t expect much of it because it was cheap but it was very flexible and had a nice clean look.its served good protection to my phone.unfortunatly it has discoloured but I think all transparent cases of that material do that in ...

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I love my Evo Check for Apple iPhone 11 in Orchid!...

I love my Evo Check for Apple iPhone 11 in Orchid! Exactly what i was after - gorgeous colour, fit and quality is superb!

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Prompt delivery. Easy to use website. Excellent qu...

Prompt delivery. Easy to use website. Excellent quality case. I trust it to protect my phone should I drop it

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They completely ignore returns requests!

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Shockingly bad company with terrible customer ser...

Shockingly bad company with terrible customer service and zero care to resolve issues.

Ordered a case from them, never came. They took my money though, the thieves. They just say "we don't have an order" even though I sent screenshots of an email they sent me regarding my order.

Totally d...

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I invested in a Tech 21 case at the end of January...

I invested in a Tech 21 case at the end of January, recommended from local EE shop.
Excellent, very pleased with it, holds credit cards securely.
I registered online at the time for the tech 21 warranty.
The little plastic clip broke yesterday, I am a plastics engineer by trade and the design of ...

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Scam21 should be called .

Scam21 should be called .
I ordered a case directly on their website (3-5 days delivery) and I didn t receive as you can go easily assume. Then they sent me an e-mail after 1 week I questioned them, saying we are sorry but the item was out of stock, be assured we have issued a refund and you shoul...

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Poor products I had the evo tactical for galaxy s8...

Poor products I had the evo tactical for galaxy s8 that claims to protect your phone from a 3m drop. I can tell you now there is absolutely nothing tactical about this case I accidentally knocked my phone off the arm of my sofa no more than 1m and it cracked my screen. Stay away poor products if it ...

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I have bought 3 cases from Tech21 one for my S3 an...

I have bought 3 cases from Tech21 one for my S3 and then for 2 S6 Edges. I had my S3 for nearly 3 years, I dropped it numerous times but it suffered no serious injuries. Both S6s have survived for over 3 years unscathed. The phones have had a rough life, the cases are not pretty anymore but the phon...

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As a balanced review- good quality products but of...

As a balanced review- good quality products but of course at a costly price. Their main downfall is the abysmal and slow customer service! Never again and I'll buy another quality product where they may care about their customers.

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Bad designs and fragile cases - wouldn t recommend...

Bad designs and fragile cases - wouldn t recommend to anyone. Gear4 or OtterBox offer higher protection at accessible prices and unmatched design

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As per many other reviews on here, terrible custom...

As per many other reviews on here, terrible customer service. Placed order on 13th May, raised help desk ticket on 19th may having not received goods or received dispatch notice. Was then responded to on 20th May to be told they need more information about my address which is ridiculous, especially...

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I originally bought a "similar" product from a "ri...

I originally bought a "similar" product from a "rival" company for my samsung S10. However I was disappointed with the quality and fit. I then got a clear pure tint case from Tech21 and the quality was better than what I had Seeb before.

Would highly recommend over any other brand, the quality is...

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Do not buy from Tech 21

Do not buy from Tech 21
They take your money but do not send your goods.
Customer service is terrible

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Look into my eyes , listen to me carefully. Best...

Look into my eyes , listen to me carefully. Best protective case ever. Using it for 2 years, dropped my phone 100's of times no damages to my phone. I recommend it 1000%.

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Appalling customer service.

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nice product, delivery fast.

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The EvoRox Case for my new iPhone 11 arrived promp...

The EvoRox Case for my new iPhone 11 arrived promptly. The design is fantastic, I love the attention to detail around the edge, mine is slightly bevelled. The colour choices are vast and mine really enhances the phone, its a safe fashionable option and I am happy that my new expensive phone is now f...

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I have to say worst company I have ever dealt with...

I have to say worst company I have ever dealt with! Ordered an IPhone X case and screen protector, when I placed the order I was notified order would be sent out with Hermes within 2-3 business days, well a week later still no sign of my goods! But debit had gone from my account! So I phone their UK...

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I wish I had read these reviews before purchasing,...

I wish I had read these reviews before purchasing, only because of the customer service. I have now been waiting over 2 weeks for a response to a logged customer service issue and despite several chase up emails they have failed to respond. If I have advice for anyone, then its to buy Tech 21 produc...

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More

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I had a tech21 case with my old phone, and despite...

I had a tech21 case with my old phone, and despite dropping it at least once a week, no matter the landing surface, the case protected my phone perfectly.
Naturally, when my upgrade came about, I knew I wanted the same case. Previously I had got it from an EE store, but could only find them from th...

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Tech 21 were quick and efficient with my order. Th...

Tech 21 were quick and efficient with my order. The product has arrived and it is sturdy, reliable, and they had a great choice of patterns/colours. The support team were easy to get hold of and friendly, and quickly helped me with the information I needed. Couldn t recommend enough.

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Awful customer service! Trust me I have worked in ...

Awful customer service! Trust me I have worked in retail for 12 years and know all about customer service.





I have now PM you again via Facebook. I shall be reporting to trading standards. If nothing is done by the end of the week. I have also asked for a refund to buy a new case as it is ...

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The whole porcess of ordering and delivery was gre...

The whole porcess of ordering and delivery was great.

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Horrendous service. Purchased my phonecase 4 weeks...

Horrendous service. Purchased my phonecase 4 weeks ago and sent it back to them as I bought an IPhone 7X not IPhone 7. Have left 7 emails without response, phoned but no answer. When I sent back the wrong case I bought the right one and so More

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I will never buy a Tech 21 case again, period! Onl...

I will never buy a Tech 21 case again, period! Only after about 2 months the case started coming a part (see photos). Then I submitted an ticket on their website (twice because I didn't hear anything the first time). On the second ticket I More

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This company for everyone affected I advise you to...

This company for everyone affected I advise you to go the Police and solicitor as this company has COMMITTED FRAUD BY MISREPRESENTATION as they at the time of purchase claim to have the item in stock and take you money knowing well aware the item is not in stock and therefore send you an email sayin...

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High quality case, perfect snug fit, I've had lots...

High quality case, perfect snug fit, I've had lots of i phones and cases but this is the best yet.

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Pointless, waste of effort time and money!

Pointless, waste of effort time and money!


I dont review things lightly either so this is a genuine review with a genuine defect.

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Do not buy from here !!!

Do not buy from here !!!
The case I bought wasn t in stock, however this was not stated on the website. After being told my product would take 1-2 business days to be delivered and wasn t I rang up, after getting through on the 5th attempt I was told that my case wasn t ready for 6 weeks!
I asked ...

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don't think they even deserve 1 star, got my scree...

don't think they even deserve 1 star, got my screen protector, and it meant to keep the dust out, it never did, phone case wasn't suitable, ask to return, after weeks they send me label to post and never heard anything back, got paypal involved, never buy from this company, they take your money and ...

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Ich vertraue seit 2013 auf Tech21, nie Probleme da...

Ich vertraue seit 2013 auf Tech21, nie Probleme damit gehabt.









Weiter so!

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Excellent item from all points of view, top quali...

Excellent item from all points of view, top quality efficient materials and attractive design which enhances phone's appearance.

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Shocking service, will never again order anything ...

Shocking service, will never again order anything from Tech21 website, will rather carry my phone in my pants. I am honestly shocked.

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Paid premium for next day delivery and six days la...

Paid premium for next day delivery and six days later - no sign. Shame because the product which I had on my last phone is good. Sort out your delivery and customer service - it's diabolical.

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I have tried many cases before but these are the b...

I have tried many cases before but these are the best by far, great fit and quality feel.

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Don t order through them. They use pigeons to deli...

Don t order through them. They use pigeons to deliver items so you will receive it late or you never receive it. Normally it takes froma month to never. They use cheap and low quality mailing services to save money which did happen to me.

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Replacing a previous case which sadly has suffered...

Replacing a previous case which sadly has suffered with the repeated contact with anticeptic hand gel, but never suffered when dropped

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I bought my first case almost a year ago, all I go...

I bought my first case almost a year ago, all I gotta say is great product, highly recommend it! The case fits perfectly tight on the phone enough to give it a slick view but also, protect the phone. I think this is the best case I have bought for any of my phones. The case itself gives the phone a ...

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Customer service is non existent and the product i...

Customer service is non existent and the product itself is just rubbish, save your cash and don't spend it with these clowns

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Top quality product - Durable, stylish and incred...

Top quality product - Durable, stylish and incredibly good protection. Staff are incredibly friendly and helpful.

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I ordered my Evo Check Orchid for my iPhone 11 and...

I ordered my Evo Check Orchid for my iPhone 11 and i love it! I love the check design on the back and the colour works perfectly with white phone. It has a luxurious feel to it and is not bulky like some cases can be. I feel like my phone is protected and enhanced at the same time.

I bought it on...

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Garbage. The case looks great and is super tough b...

Garbage. The case looks great and is super tough but doesn't fit. I tried to stretch it to wrap around the sides but it is loose and comes off in my pocket. The button pads do not line up with the buttons on the sides and the side rails do not wrap all the way around it's just too small. I gave it e...

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Cover got faded after 2 months or so of use. It wa...

Cover got faded after 2 months or so of use. It was a very nice cover when new, but if it last 1-2 months is not worthy the money. I got a sport model for my IPhone 6S at an Apple Store, so I am reaching them right now. If they can't handle my claim I will escalate this to Tech21.

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Ughh... Great product but going downhill because o...

Ughh... Great product but going downhill because of poor customer service and unclear sales page. After being a customer for many years, I went to great length to buy a case for my 2020 13 inch Mac Air (Apple does not sell Tech21 anymore). They shipped me a case for the old Mac Air 13". I submitted ...

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I worried about my order as I read the reviews aft...

I worried about my order as I read the reviews after placing order and not receiving dispatch notice. But I received the product in good time. Definitely the product is good.

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Terrible

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I have never had any bad experience with Tech21, I...

I have never had any bad experience with Tech21, I have been ordering their cases and screen protectors since for the past 3 phones I've had. My last one I had an issue with the screen protector after about 8 months and their lifetime warranty was true to form, replaced for free.
My most recent ord...

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Initially i wanted to buy a colourful basic protec...

Initially i wanted to buy a colourful basic protective case and screen protector for my wife s new phone and went for an ultra thin case and an impact shield. In the event there were no impact shields left so bought the ultra thin case and Evo glass protector which is nearly twice the price as the f...

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I placed an order via Tech 21 webpage - got a conf...

I placed an order via Tech 21 webpage - got a confirmation my mail and everything was ok... took a number of days for the item to arrive as they did not input the correct address on the package (no house nr) - despite me asking them to communicate this to the logistics - it never got done and I ende...

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Have used Tech21 for the last 4(?) years and boug...

Have used Tech21 for the last 4(?) years and bought superb phone covers from them and never been disappointed.....till now!
What has happened to this company, has it been sold on and the name kept the same?
Ordered a Samsung Note 10+ cover on 10/8/19, phone arrived on 23/8 but no cover. Tried to ...

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Oh dear, They have manged to go from my 5* goto ca...

Oh dear, They have manged to go from my 5* goto case provider to failure, avoid.



"it's in the small print" apparently "Shipping costs vary based on carrier and warehouse location. All prices will be shown at the time of checkout prior to placing your order."

PS - this isn't to anywhere unu...

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Awful customer service. Accidentally ordered the w...

Awful customer service. Accidentally ordered the wrong case. There was no option on the website to cancel my order. I emailed the customer service team straight away. The order was not dispatched for 3 days and I had not received a response. The parcel had arrived several days after when I finally r...

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absolute scam. ordered a phone case at the end of ...

absolute scam. ordered a phone case at the end of November. Said they couldn't deliver it to my address/it was wrong. I reconfirmed my address and sent them a google maps screen shot to show it was correct. They said they would resend it. Ive emailed and called and emailed and called. Each time they...

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The shark Blue case for the Huawei P30 Pro really ...

The shark Blue case for the Huawei P30 Pro really makes my phone stand out. The shark blue combined with the Aurora Blue on my phone compliments each other very well. I feel like i have a brand new phone!! :)

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Never received items, ignoring my emails, really b...

Never received items, ignoring my emails, really bad customer service!!! Waiting for my refund

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Originally thought my case was good but it all com...

Originally thought my case was good but it all come delaminated. They removed my my feedback from there site. Case didnt last long at all and when i needed replacement it took two attempts to claim a new case becuse Lifetime only means as long as they produce it and no more. No stock since so no...

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Ordered two products, only one delivered no expl...

Ordered two products, only one delivered no explanation. I had to send an email and chase. It took them 2 weeks to get back to me to say my screen protector is out of stock.... Very poor customer service

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Absolutely awful! Really poorly made products, iPh...

Absolutely awful! Really poorly made products, iPhone 7plus case lasted no longer than 2months before falling apart, dust and dirt has collected in the case and scratched the aluminium body of my iPhone, the case is knackered now and I have emailed tech 21 2 weeks ago for a replacement as it is unde...

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Ordered case for iPhone XS Max. Money debited imme...

Ordered case for iPhone XS Max. Money debited immediately but no case for a month and a half. Realised it was out of stock when ordering but date for delivery kept slipping.

Customer services are now based in the US and are beyond appalling to deal with. Called UK office in Twickenham and was tol...

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I was looking for a case to fit my MacBook Pro 201...

I was looking for a case to fit my MacBook Pro 2018, 13". But it seems the Pure Clear case that I wanted was not in stock, so I just looked around to see what other options I can get.

Then I found this universal sleeve for all 13" devices. It turned out it's been the best purchase ever! I really ...

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Got the evo luxe case for my Samsung S9+ - upgrade...

Got the evo luxe case for my Samsung S9+ - upgraded the first case I could get for a new phone. Glad I went for a top tier protective option: great product, really nice faux leather feel, lightweight and sturdy. Delivery was exceptionally fast. Great service; highly recommended

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I have been using tech21 cases for my iPhones for ...

I have been using tech21 cases for my iPhones for years and keep recommending them to nearly everyone with an iPhone. Such a slick design and grand protection!
I do not write reviews often, but I am now since I was beyond delighted with the customer service I received recently and couldn't be grate...

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