SFGH

3 · 230 reviews
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Henry Weiss
Reviews 1
2020-10-18 01:31

My son had been throwing up for 8 hours. I had no...

My son had been throwing up for 8 hours. I had not been to General since the remodeling. They told me I could park in the red to get him in. They helped him in so I could park. He went straight through triage to a room in the ER. His nurse was fantastic. She was new to ZSFGHTC, but she knew her ...

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Mimz T.
Reviews 1
2020-10-14 14:45

In Emergency by the A section a nurse by the name ...

In Emergency by the A section a nurse by the name of EVALINE is a real human <3 I know everybody works together and they have a great team yet in my almost everytime visit I see her do way more. I am at the room and she does desk work, patients, hygiene , and breaking people with their lunch breaks ...

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carrie GRUNDHOEFER
Reviews 1
2020-10-13 21:36

I am a travel nurse and broke my foot while bike r...

I am a travel nurse and broke my foot while bike riding. Although the wait time was long, as a nurse I know this is due to acuity of patients being seen. The staff was very friendly from the minute I walked in. Security, triage, admissions, and the ER nurses were all lovely and had a great attitude....

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Jonathan Dance
Reviews 1
2020-10-12 23:16

The service itself was great - nice people, prompt...

The service itself was great - nice people, prompt attention. The aftermath was a disaster.

The ER charged ~$11,000 for an ambulance ride, an x-ray, and treatment for a dislocated shoulder. My insurance covered most of this, but I still owed 10%. Needless to say, I didn't expect to owe $1,100 for...

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Ethan G
Reviews 1
2020-10-12 15:52

Went here for a mental breakdown, but Marcus Zucke...

Went here for a mental breakdown, but Marcus Zuckerberg took me under his wing and nurtured me back to health. He is very attractive and has a great personality once you get to know him. Although he does sometimes appear a bit inhuman...like a lizard or something lol

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Maria-Guadalupe Ramos
Reviews 1
2020-10-04 18:47

I feel really bad to must to comment in here today...

I feel really bad to must to comment in here today. Because the most of the doctors and nurses of that hospital plus clinic they do their best to help us patients plus to try to make them the most confortable possible.
On June 2013 I had an apendicitis surgery and I was admited to the hospital all...

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doggi daddy
Reviews 1
2020-09-19 05:16

Giving this hospital a one star rating is being ve...

Giving this hospital a one star rating is being very generous. This is a prime example of what happens when a system gets too big. My doctor had been prescribing MScontin for pain management of my severely arthritic hip. Before the replacement surgery I made a list of all medications I was taking at...

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Alan Mayer
Reviews 1
2020-09-17 18:51

Out of no where I start getting bills saying my ac...

Out of no where I start getting bills saying my account is past due, even though I called in months prior and asked to pay whatever I owed and thought it was taken care of. Now I've been calling for 3 days, probably called about 150 times, and have been transferred to a recording in the billing dep...

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Yvette Vigil
Reviews 1
2020-09-15 15:47

Well considering it s part of San Francisco public...

Well considering it s part of San Francisco public health, I mean usually you hear public healthcare and you run, like, nope, I found the my caregiver who is a Nurse practitioner is better than quite a few Doctors I ve seen in many years, even better than a Doctor I ve seen from UCSF. I feel the car...

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Joyce Chen
Reviews 1
2020-09-14 09:51

Worst ducking hospital!!! Bills are outrageous, do...

Worst ducking hospital!!! Bills are outrageous, doesn t add up. Nurses are careless and some times can be mean. My friend had to wait 9 hours for nothing, he came in with a stab wounded and they didn t even clean or do nothing he was just in the bed. We waited 8 hours; keep in mind during these hour...

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CRYPTO GETLOW
Reviews 1
2020-09-13 17:33

MAYBE THE HOSTIPAL IS UNDER STAFFED. I FIND MY...

MAYBE THE HOSTIPAL IS UNDER STAFFED. I FIND MYSELF HAVEING CONVERSATIONS WITH MYSELF OUT OF FRUSTRATION, WHEN IN SF GENERAL
SF GENERAL IS BAD FOR MY MENTAL HEALTH BUT HONESTLY I DONT HAVE A COMPLAINT WITH THE DOCTORS

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Deanna Green
Reviews 1
2020-09-13 16:33

I WENT INTO THIS EMERGENCY ROOM ON 1/28/20 THE MED...

I WENT INTO THIS EMERGENCY ROOM ON 1/28/20 THE MEDICAL TEAM THERE TREATED ME SO GOOD NURSES AND DOCTOR'S THIS WAS MY FIRST TIME GOING IN I HAD THE FLU THE DOCTOR TOLD ME AFTER THEY RAN SOME TEST ON ME I TRIED TO HEAL MYSELF THAT DIDN'T WORK AT ALL THANK-GOD YOU THEM .

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C Yenne
Reviews 1
2020-09-13 13:34

On Monday, January 21, 2019 a friend of mine was t...

On Monday, January 21, 2019 a friend of mine was taken by ambulance to your hospital. I arrived shortly afterward and was at his side until he died two hours later. I am writing to say that I was both greatly surprised and greatly pleased by the high level of competence, skill, professionalism, and...

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Virginia Bosch Hyttfors
Reviews 1
2020-09-13 02:03

I called to confirm they accepted Aetna and they c...

I called to confirm they accepted Aetna and they could do a CT scan, they told me to go to their urgent care clinic, I did and they don't have a CT scaner and don't accept the Aetna PPO plan. It was dirty and an unpleasant experience.

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Lucas Scott
Reviews 1
2020-09-12 09:49

How is there no way to pay your bill online?

How is there no way to pay your bill online?

How is there now way to pay your bill after hours through an IVR phone system?

Your billing department is a relic. Pay in person or by mail are the two options on the bill. Really? Take the money you spent putting Zuckabergs name on the building a...

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Alvin Ram
Reviews 1
2020-09-11 18:56

So this is all about parking there is lots of park...

So this is all about parking there is lots of parking for disabled ppl but the funny thing is that all those parking are taken by employees with the disabled Platinum. I have been sitting in the parking lot waiting for about 45 mins now going to be an hour and no one has moved that really bad for e...

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Luis Villagres
Reviews 1
2020-09-06 00:03

Well I thank God

Well I thank God
For the hospital and doctors
And all the staff that are part
From this establishment, they are all of great blessing really admirable patience and love that they have to give patients
May all powerful God continue to bless you and use them for good works
Thank you very much, an...

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mike ryan
Reviews 1
2020-09-05 07:55

Went TODAY, to urgent care. I knew my problem arth...

Went TODAY, to urgent care. I knew my problem arthritis, gout and swelling. Horrible pain. Three hours later and 2000 dollars with xrays, no doctors, cant administer an injection
Worthless nurses on staff, place resembles a prison....NO DOCTORS, NO DOCTORS
make an appointment for one!!!!
GARBAGE ...

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Nessa Candy
Reviews 1
2020-08-27 23:53

Never trust this doctor(Seidman,Dominika)to do you...

Never trust this doctor(Seidman,Dominika)to do your medical abortion or any kind of abortion cause I went in 9-15 to do a medical abortion cause my son was not gonna be able to have a healthy life. So trusted her and end up findin out in 12-17 that I had a piece of plastic that is what the lab test ...

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Dan L.
Reviews 1
2020-08-24 06:12

How the hell does a social network know how to car...

How the hell does a social network know how to care for patients in a medical setting? Just doesn't make sense. So corrupt. I wish the self-appointed technology gurus would stop interfering with real science and medicine. Just please stop. It's disgusting

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Danny Boy B
Reviews 1
2020-08-23 19:07

I have never seen such a lazy uncaring, uneducated...

I have never seen such a lazy uncaring, uneducated, immature, emergency Department staff and that goes for all shifts. I think the new building went to their heads and now they can lounge around and say "Follow up with your primary care physician." they say that about everything. My friend had liver...

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Bacon Bacon
Reviews 1
2020-08-22 00:10

When I called to ask for a wait time they said the...

When I called to ask for a wait time they said they aren't allowed to give it out. When I got to the emergency room I was very unsure if I was in the right place, despite the big "EMERGENCY" sign on the door because the design does not look like an emergency entrance & I've never before been to a ho...

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Angela Hayes
Reviews 1
2020-08-18 16:03

Doctors and nurses are very knowledgeable and cutt...

Doctors and nurses are very knowledgeable and cutting edge with the newest treatments. I have had extremely professional experience with staff, although I had an unfortunate experience during a long (7 week, 2 surgery) stay. A very judgmental nurse, without a doctor s order, decided she didn t like ...

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Butterfly Butterfly
Reviews 1
2020-08-17 14:44

The postpartum side of General hospital is bad. Un...

The postpartum side of General hospital is bad. Unprofessional, lack of experience , super rude and inattentive. Only nurse who was professional was Priscilla. Other than that we were treated horribly , my husband and newborn son have bug bites, it took about an hour for them to respond to the remot...

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antem
Reviews 1
2020-08-12 00:55

Very disappointed in the ER psychiatric staff at G...

Very disappointed in the ER psychiatric staff at General Hospital. My 45 yr. old daughter went there with a panic attack today and waited over 5 hrs. She did not see a doctor or receive any services as far as I can tell.
I called the ER as my daughter is on SSI, has no phone and is homeless. Their ...

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Susan Sanchez
Reviews 1
2020-08-11 12:28

I've always had pretty good experiences at SFGH, h...

I've always had pretty good experiences at SFGH, however today was my first time having to fill prescriptions at the outpatient pharmacy. I couldn't believe the pharmacy staff was so incredibly rude. After being belittled for not knowing the specific terms they use for a prescription assistance prog...

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Leake Little
Reviews 1
2020-08-11 04:24

Only Trauma 1 hospital in SF and when you need it ...

Only Trauma 1 hospital in SF and when you need it that is all you need to know... My code name was Trauma Alpha and the team did a wonderful job of quickly figuring out my case, assessing my needs and getting me to the right care resources. The environment is intense with many patients in hallways o...

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Google User
Reviews 1
2020-08-10 12:22

Just received a plea for financial help "Who answe...

Just received a plea for financial help "Who answers the call?", in, of all places, the Los Angeles Times. I'm very sympathetic to the plight of these big budget-constrained general hospitals, who's ER takes the place of a decent health care delivery system for many, many people (we'd trade our mis...

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Tony Nguyen
Reviews 1
2020-08-09 15:33

Horrible service. Called them and they did absolut...

Horrible service. Called them and they did absolutely nothing to help after waiting more than an hour and talking to two different people. Both people I talked to were uninterested and unwilling to help. First person I talked to simply said "I don't know" after I asked a simple question. He proceed ...

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Arun Gandikota
Reviews 1
2020-08-05 14:26

I was taken to the trauma centre on 9/13/2017 for ...

I was taken to the trauma centre on 9/13/2017 for level 2 trauma from a collision between a car and my motorcycle. From the moment I got there, I've received nothing but immediate attention and professional care from the trauma team and ER. Even after it was pretty obvious that I was going to be sta...

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Chris Fisher
Reviews 1
2020-08-01 16:09

I had cancer treatment coordinated through SFGH an...

I had cancer treatment coordinated through SFGH and given at SFGH and UCSF Hospitals. I was not admitted to SFGH until treatment was finished and serious side effects set in. When first admitted I had 24 hr nursing care at bedside. As i got a bit better I was moved to a ward one floor down- still wi...

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Naomi Hewlett
Reviews 1
2020-07-27 16:41

I am still trying to figure out how to work

I am still trying to figure out how to work
And with more information about this
I am excited to see the system work.
I'm sure hopefull that I will educate myself
So I will pay to learn from some frien .
I enjoy the benefits. Wishing to find
Someone to help me!

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karla pitzer
Reviews 1
2020-07-26 13:40

The first time I had an encounter with this place ...

The first time I had an encounter with this place was when I was told to get a follow up from an ER visit at another hospital. So I did my diligence and called. There was a really rude lady who transferred me to another rude lady who barely spoke any English though I pressed one for English. She spo...

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Deb Stanhope
Reviews 1
2020-07-20 00:41

This hospital not only saved my brothers life (as ...

This hospital not only saved my brothers life (as in miracle) has spent a lot of time helping him in his recovery. I would recommend Zuckerberg San Francisco General Hospital to anyone and everyone. Thank you to everyone and anyone in the hospital but especially the emergency room staff and the ICU...

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Pamela Alden
Reviews 1
2020-07-18 10:15

My brother was brought here with a severe brain in...

My brother was brought here with a severe brain injury after a brutal attack by some random guy he didn't even know. The staff in ICU, the social worker, chaplain, nursing staff, doctors and everyone we encountered were kind, caring, compassionate, professional and thorough. Unfortunately my brother...

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Keith Feet
Reviews 1
2020-07-15 23:30

If you are in need of urgent trauma care this may ...

If you are in need of urgent trauma care this may not be your best option. The ER moves so slow, distributes false information to patients, doctors disappear for hours, communication is also very poor. Between the homeless in the lobbies and cafeteria , and the rude security guards who seemed paine...

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Jason S
Reviews 1
2020-07-12 23:48

Horrible billing procedures. If you have PPO healt...

Horrible billing procedures. If you have PPO health insurance try to avoid this E.R. and go elsewhere. ZSFG does not have any formal relationship with insurance companies so they will charge a patient's insurance the maximum rate legally allowed and stick the remainder on the patient. This leads to ...

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Alan Tolbert
Reviews 1
2020-07-11 23:13

So I'm waiting to be seen at the emergency waiting...

So I'm waiting to be seen at the emergency waiting room at Zuckerberg General Hospital for about 3 hours. I haven't had anything to drink. The only water fountains available to patients in the waiting room are out of service. When I ask staff where can I get drinking water to help with my dehydra...

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Rashod Bacon
Reviews 1
2020-07-11 11:26

This has turned out to the hospital visit from hel...

This has turned out to the hospital visit from hell. The treatment I received during my visit was mediocre at best. The worst part was the billing on the backend. The long and short of it is, they ended up sending me to collections for $150 (my copay) while Cigna and the hospital reconciled the bala...

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Milton Lau
Reviews 1
2020-07-09 21:19

Arrived to register and get paperwork in order, I ...

Arrived to register and get paperwork in order, I thought as a matter of compliance with the bureaucracy that runs the hospital.
But from the start I was given the run around where patient registration, sent me to another registration section, then to bldg 10, fifth floor for enrollment, then to re...

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Tao Zhang
Reviews 1
2020-07-05 03:04

Agree with other reviewers that this hospital "tak...

Agree with other reviewers that this hospital "takes" your insurance but it is out of network for most medical insurance. They also say that because it is out of network, everything in this hospital is more expensive. The billing office makes confusing bills and doesn t work with insurance company t...

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0Live DoesntLiveHereAnymore
Reviews 1
2020-06-28 15:12

You won't get decent reliable medical attention in...

You won't get decent reliable medical attention in the emergency Dept. Sub-standard staff mostly, outdated equipment, lack of adequate basic supplies ( for instance, for simple wound care, among other things). I could go on but don't want to relive some of my worst memories. Especially since the en...

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U
Reviews 1
2020-06-27 12:38

General is a true diamond in the rough, I was brou...

General is a true diamond in the rough, I was brought here completely paralyzed on my right leg, not able to walk and in excruciating pain and I was triaged, roomed, had all my imaging done in less than 4 hours. Final verdict was a ruptured L-5 vertebrae.

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Judah Watnick
Reviews 1
2020-06-20 07:00

Sauturday afternoons at 5pm on the 7th floor in ro...

Sauturday afternoons at 5pm on the 7th floor in room 7e2 we are holding H & I orientations for people interested in obtaining a commitment with H & I. H & I represents Hospitals and Institutions and is in regards to bringing 12 step meetings to people in Hospitals and Institutions. Thank you General...

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Char Haroldson
Reviews 1
2020-06-19 18:53

Awful experience here!! I laid in the ER with hard...

Awful experience here!! I laid in the ER with hardly any attention for 18 hrs before getting admitted to a room. I had a broken knee and a bleeding head injury that wasn't taken care of for 10 hrs. There were NO PILLOWS in the entire hospital the 3 days I was a patient. Nursing staff was minimal, bu...

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Kasey Ferguson
Reviews 1
2020-06-16 19:47

@ Emily-- Your daughter waited for 5 hrs in the tr...

@ Emily-- Your daughter waited for 5 hrs in the trauma center because SHE WAS having a PANIC ATTACK and there were people that needed treatment for major life threatening trauma. Panic attacks are not life threatening, but, they are very scary for the patient. FYI, 10/10 times if a patient is crit...

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Alan Musselman
Reviews 1
2020-06-14 20:12

I'm a local and lived here for 9 years and have no...

I'm a local and lived here for 9 years and have not had an issue with going to General Hospital in fact I had to go there go for an emergency and they saved my life! They get 5 stars for saving my life. This place and the staff rock.

I can only imagine the craziness it must be to work there. Much...

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Dill Rogerz
Reviews 1
2020-06-13 15:24

It is unfortunate your trauma surgeon became a pol...

It is unfortunate your trauma surgeon became a political spokesperson instead of simply doing his job by treating patients and reporting the facts.

This incident, which wasn't a mass shooting, has nothing to do or is in any way similar to the shootings he mentioned.

It is sad he tried to use t...

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