Tony Nguyen

Review of SFGH

Horrible service. Called them and they did absolut...

Horrible service. Called them and they did absolutely nothing to help after waiting more than an hour and talking to two different people. Both people I talked to were uninterested and unwilling to help. First person I talked to simply said "I don't know" after I asked a simple question. He proceed to put me back on hold for another hour after saying he would send me to someone who could help. I talked to the "supervisor" after a long wait, hoping he was more helpful than the first person. Sadly, it was the same story. Uninterested and didn't even attempt to resolve my problem. Poor support, especially during a pandemic where almost everything is done through calls. Be expected to wait if you call at a reasonable time, but please don't expect to always have your questions answered, even after hours of waiting.