Maria-Guadalupe Ramos

Review of SFGH

I feel really bad to must to comment in here today...

I feel really bad to must to comment in here today. Because the most of the doctors and nurses of that hospital plus clinic they do their best to help us patients plus to try to make them the most confortable possible.
On June 2013 I had an apendicitis surgery and I was admited to the hospital all the nurses were amazingly good to me. Very into their jobs. Cheking on me periodically plus being extra nice trying to make me confortable asking me if a needed anything.
There was a nurse named Julia apparently from Portuguese backgrond, since the begining she was not very nice to me. She was treating me in a very rude manner since the begining when I did ask for a pill to sleep when I told her that I have fibromyalgia for that I need the pill to sleep Julia just was lauging of me and she did not gave me the pill to sleep for that I keep bothering her to get that pill and I never got it the next day she told the nurses that I was a pain in the ass the all night but she did not explained to them the reason I was a pain in the ass. The last day of my stay at that place the doctor told me in the morning that he needed to know that my nausea was away in order to discharge me. He said wait until 6pm. At 6 pm I ask the nurses to call the dr to ask them if I can go home or not because they were changing shifts nobody listen to me. Finally a nurse told me I had to stay one more night because the doctor left and he did not discharged me. Julia(nurse in charge of checking on me the night before was arriving and she got upset because I was to spend another night at the hospital and maybe she had to take care of me that night) she took vomit from another patiente in a jar and emptied it all around the toilett on the floor when she saw me getting up to go to the restroom. I steped over the vomit that was smelling like hell and she left laughing. I tought that she did that to make me leave the hospital that night. Imagine me still with nausea trying to make a big effort to make the nausea from the surgery away and she doing that to me. I almost vomited again. When another nurse call the doctor he came and trying to cover Julia for what she did to me he just discharge me but before that incident no doctor showed up to discharge me even if I called them many times. That is insane how a bad nurse can make the life of a disabled patient miserable in that hospital but I am most surprised how supervisors help that bad nurses to cover it. That night I did asked to talk to a supervisor and she/he never showed up
Firstable they should not discharged me because I was still with nausea from the surgery and second I feel bad because the good and fine job that the Phillipino and latino nurses do there with us and that bad apples spoiled all thet good job. By the way I am latina and I feel shame for them regarding treating patients. Of course they have a due date to complaint but sick people is busy recovering without time for complaints. I strongly believe in karma. one way or another life is going to make them pay.