Quick Mobile Fix Reviews

Very quick delivery and iPhone 5s as described in excellent condition looks like new with free sheen cover and cover.
Would definitely recommend this company

Placed my order on 29th August and one month later still don't have my phone. Chased them up and spoke to someone very apologetic and said that it would now be delivered between Tuesday and Thursday which also didn't happen. Now moved house so can no longer access the phone (of which I did inform them) and need a refund but according to previous reviews it seems these are difficult to get. Really disappointed by this and hoping it isn't a scam company. Will update re. refund when can get through to them (have been struggling).

Would appreciate a reply when I m trying to cancel my order but no one will answer order number ID188002

Ordered a iPhone X on the website almost 3 months ago, cancelled it less than 12 hours earlier and the payment should have never gone through. A month later it showed on my bank statement that I had been charged. I contacted the company and still haven t received money back even though I never even got the phone NEVER SHOULD HAVE BEEN CHARGED! Been back and forward emails the past month stalling with me and won t give back any money. Such a joke as they took my money when I got nothing and my family is struggling financially at the moment but that doesn t Matter to this company. Avoid this company UNREALIABLE and constantly telling me false information about when I will receive my money back.

It has been 6 weeks. Nothing. Emails tell me to contact the shipping company, the shipping company tell me Quick Mobile Fix are being audited due to their inability to actually send items out. Avoid at all costs.

Phone was a decent price, I bought a Samsung Galaxy s6, however it has been over 10 working days since I ordered it, I have sent them about 4 emails asking when it will be dispatched and every time I ve been assured it will be dispatched that day however it still hasn t.

I ordered a phone for a birthday present and it wasnt delivered within the 10 day period they advertise. When I cancelled it, it took an unreasonable length of time to process the refund. In fairness to them, I did eventually get the money back. ID207556

Wish I read the reviews first!! Too many bad reviews to overlook. Bad company DO NOT BUY from them! They sent the phone it arrived late and the wrong colour, as well as having a broken speaker... (people can't hear me on calls basically). I told them about this and they refused to help. So they illegally send customers faulty items, advertised as fully working.

DO NOT USE QUICK MOBILE FIX. I stupidly thought my order would be delivered as request. APC didn't leave any card, so I didn't know when they had called. They request they only deliver Monday to Friday 9-5. I tried to re arrange however they will only deliver to the address Quick tell them too.

I tried to cancel the order and Quick want me to return a phone I have never received.
My point- yes use them if you want to take two days annual leave, sit by your door, oh and if you miss the delivery you will struggle to get your money back. I have of course tried to phone both parties, still no luck. PLEASE go elsewhere.

Update 15.12.2015 At last after numerous emails Victoria has agreed to get APC to return the phone to Quick and process a refund.
So keep in mind if you do order, wait in all day, because in my experience anyway, a txt, email, phone call to let you know when your phone will be delivered won't happen, and if you miss it, well you'll just have to do the whole thing again.

Delivered on time and exactly how advertised, better condition than I expected to be honest, great service
Thank you

Honestly the worst experience I ve ever had. Ordered my phone on the 30th jan and still not recieved by 17th feb. Asked for a refund and was told that would take an additional 30 days! Then asked if they can guarantee it wouldn t take another week I d just wait for the phone. The customer service assistant called Adam just simply replied No they ve now ignored any further emails and I ve had to do a charge back as I paid on credit card. If I d have paid on debit card I d be completely fu**ed right now. AVOID AT ALL COSTS

Great service, excellent condition - quick delivery, best price I could find.
Also came with a case and a screen protector.
Will defiantly be using again

Not very convinced by this company. I have had multiple problems with payment, and they were a bit slow to get the money back to my account, even after I had chased them up. Additionally the company do not send phones to any other address than your billing address. I appreciate this is for security reasons, but for students or anyone not living at 'home' this is highly impractical and only adds to the already fairly slow process of ordering a phone. That said, if the phone arrives and works as well as they advertise, I will be willing to up this rating to four stars.

READ THIS PLEASEEE!!!so I ordered a iPhone 6s and when it came it wasn t charging at all it kept switching off and I found out I needed to change the battery so I changed it then it worked but quick mobile fix say that they check all the More

The initial price quoted for my iPhone wasn t given but I accepted the new price. It then took almost 9 WEEKS to receive payment. Constant chasing and a number of failed promises of payment dates. Seriously go somewhere else it s just not worth the hassle.

Superfast professional at a reasonable price. Will deffinately recommend to friends
THIS NOW MY FIRST CONTACT FOR MOBILE REPAIRS

BEWARE - This companies services are a scam, with almost all of their customers being lucky if they ever receive what they purchase.

Please take the time to read all the negative reviews, as they point out three main tactics this company employs:

1. Continued long delays on all orders

2. Poor communication when enquiring on order status - no telephone, only email

3. Even poorer communication when requesting a refund for goods not received

I confess that I am a disgruntled customer, but I am also a level headed consumer who has since conducted extensive research into the way this company operates.

Steer clear or make your purchase with a credit card, so you are covered by their insurance.

Shocking experience. Advertise 24-48 hour service....6 day's later and I still don't have my phone back. Bad customer services. Will not be using again. Hopefully I'll actually receive my device back...........seems to be a case of 'computer says no'

7-10 days delivery- took a month. Cancelled order, ignored email. Dispatched, but order incomplete! Poor service. Now having to send back as not required.

Found system of returning my phone for recycling to be very user friendly. The time between QMF receiving my phone and me receiving the payment was longer than I'd expected - 10 days. However I kept in touch with customer services by email and they were quick to respond and accurate in their info.

Phone is fantastic , just what I was looking for..
Delivery was a bit longer than expected, would have been fine , if they had let me know..
Otherwise so far so good..
Qmf 245819.

Ordered refurbished phone excellent service great follow up ...could not fault this website

5 months later still fighting for my refund. Hold times are 1 hour or more.

Stay away!

Worst experience ever sorry to say. They take an age to respond to emails, then mix up the orders and tell me they havent received the phones after they send me an offer. They rarely respond to any email and don't bother ringing them as they will not answer EVER. It has been over a month and as yet i am still waiting for the funds for one of the phones. IMO I would not bother sorry. Just wish i could give no stars

2 weeks I am waiting now on a phone. 2 weeks . When on using it says 3-5 working days . Can't get through to there phone line all I check getting is quality control and customs guys I live in ireland not the states . I'm so sick of this company now it's a disgrace . And when I said if the phone was not dispatched by monday 19th I wanted a refund and guess what people the phone was dispatched but now it's stuck with the delivery service in the UK where apparently it's to do with customs I've never heard such bull in all my life . 8th of February I ordered a phone . This company is a joke.

Terrible company.
Repeatedly delayed delivery of item. Then offered me a refund. Then repeatedly delayed the refund. In the end I had to contact my credit card company to chase this up. My credit card company told me they have this problem regularly from quick mobile fix.
DO NOT USE

AVOID AT ALL COSTS! I ordered a refurbished phone from this company, they said it would arrive within 5 working days, but actually took over 6 weeks, only when I chased them repeatedly by email and on the phone. The phone that arrived was the wrong colour and the screen stopped working before I had even set it up. I then sent it back within the 14 days of their refund policy and they confirmed I would receive a full refund. I had to chase them for this for over two months, despite being repeatedly told my money would be in my account within 48 hours, and only received the money when I informed them I had put a claim in with Small Claims Court. Complete shambles.

IK ONUGHA
I ordered an iphone 7 in excellent condition and I was very happy about my order. However after I read the reviews about quick mobile fix I was extremely worried as many people said that they waited about 30-60 days to recieve their phones. however luckily my order was very swift and fast and arrived in 8 days which was what they promised
i also made an unboxing video of the phone on my YouTube channel if you want to see it go to youtube and search: techbud iphone 7 quick mobile fix

QMF ID: ID241287

Very slow delivery and product was falty so had to return . Customer service is slow . Do not recommend

ID179239 Bought a refurbished iPhone. Just what I wanted and as described. Good value. Will be happy to buy again in the future. 3rd time used this company already.

Very scared my order will not come through. I ve read some of the reviews and many say they have not received an order or they have not been given a refund. Many people are taking this company to a small claims court will there be any guarantee that my phone will arrive.

Dishonest scammers. It's a lottery if you get the phone you ordered. I waited weeks and wished I'd read the poor reviews on this site. I was fobbed off about the reasons for the delay and the excuses were clearly standard, pre-written ones sent to loads of customers. When I cancelled my order they then failed to refund within the deadline so I took them to the Small Claims Court. I suggest anyone in a similar situation do the same. It's easy and QMF have to refund your costs. Just reported them to Trading Standards too.
This paragraph has been added following a chat with a former employee of QMF. He confirmed that most customers are scammed by QMF and suggested I read the reviews given by employees which can easily be found on the internet. QMF pressure employees to say that they are a good company to work for. It is easy to spot those that are telling the truth. As I said above, it is a lottery if you get satisfaction from this company. If you don't be prepared for a long dose of pain whilst you fight to get YOUR money back.

Ive been using quick fix mobile for a number of years for our families mobiles and have been impressed at the quality and cost of the devices. Highly recommended!

Ricky Wright - QMF ID: 226955

They sell you dodgy batteries with your iPhone with a 100% battery life then after 3 months it goes down to 21% well mine did and a few other people I know and funny enough that s when there 3 month warranty on the battery runs out but everything else is a year what a coincidence please vote this to the top so more people can see this website is a scam

I placed an order for a refurbished iPhone 7 over 2 weeks ago, and still have not received it. After a week of waiting I contacted them and was told I'd been put on the priority list and should receive an update within
24hrs.

I did not.

I checked their order tracker and its status hadn't changed from what they refer to as "processing" (which it had been doing for over a week at this point) I emailed them again and had to wait 4 days as they had closed customer support over the Easter weekend.

I then received an email saying my order was delayed due to quality checks and it should be dispatched within 2-3 days which would mean it would be received, latest, on the 7th April.

As you can probably guess I have not received my device, and it's still "processing."

The inconsistencies between what I'm told and the order tracker status, lead me to believe that they don't have my device in stock at all but still let me place an order for a product that basically doesn't exist and have lied tried to hold on the the money I have given them for as long as possible by lying about its status and making up excuses or dispatch dates.

I am currently waiting for a response regarding a refund and order cancellation.

If anyone is thinking about buying a device from here and wants to receive it in the same year I would not recommend QMF at all.

Awful, do not waste your money. I'm currently claiming mine back from the credit card company I used to pay for the device which I never received. They promise a quick turnaround with the device dispatched within 7 working days.. 24 days later I'm still waiting for my phone! They reply to emails sporadically and each time asking me to wait another 1-4 working days..when I asked for a refund they say 14 working days!
An absolute disgrace! They need to be stopped from operating.

Sent my phone in for repair on 11 June. Got emailed that there would be a 4-7 day delay and it ended up taking until the end of August. Finally got it back and the repair was shocking. The phone is not usable and I've had to purchase another phone. I emailed customer support on 26 September and in spot of "aiming to reply in 24-48 hours" haven't heard anything. It seems this company aims to do a lot that they don't actually do.

Happy with purchase only thing lacking was time it took to tell me that the colour I wanted was unavailable I had to email them to find out why it was taking so long to arrive had you told me it was only available in a diferent colour I would have had it quicker.

Not very good service at all . Ordered a iPhone 7 pristine condition full bundle . Recieved the phone with only the charger lead and pin. Messaged them to explain what was missing. Recieved the plug a few days later but still the earphones were missing. Still waiting for the earphones as apparently they have sold out!!


Natalie Bodman ID 264372

Ordered an iPhone 6, although the delivery took over 2 weeks, the phone was in perfect condition. Correspondence was very quickly dealt with and they re a really good company. Order number 222121

Absolutely apauling company that needs to be shut down. Order was constantly delayed and I requested a refund which I m still awaiting, avoid people

STEER CLEAR! I would like to warn about issues with internal parts which aren't immediately apparent with phones from Quick Mobile Fix. (There is potential for Apple to refuse to service phones purchased from them).

Background/context: I have purchased 3 iphones from Quick Mobile Fix over the last couple of years. The first two arrived quickly and have generally been 'OK' albeit with niggly problems such as poor WIFI connection and issues with power/home buttons.

The latest purchase - iphone 6S - purchased in April this year, however, has had some more major problems. The battery began to play up, and the home button stopped working, so I took it to an Apple store to replace the battery and check the home button. Apple refused to service the phone however.

Report from Apple: "Upon opening device, multiple signs of third party modifications present, multiple cowlings missing and screws also missing. Third party button flexes underneath battery, battery removed and double sided tape holding it down, display is third party and some aspects of charging area appear damaged during previous repair.
Status: Due to Combination of battery issue and third party unauthorised repair, Declining service today."

The fingerprint ID has also failed (Apple ran tests and the fingerprint module is not working)

Quick Mobile Fix customer service has been very poor responding to this issue - they keep requesting the phone back for repair - but this would never guarantee that Apple will ever service this phone in the future (I would say therefore, that the product is 'not fit for purpose'). I asked for a refund, and QMF have repeatedly refused this.
We have now reached a deadlock, and am having to consider ODR (online dispute resolution).

Summary: I used to rate QMF as 'OK' - I would now 100% STEER CLEAR!

NB Their Google reviews have gone down sharply too - they used to average 4+ reviews, now they are getting many 1 and 2 star reviews which is pulling their average down considerably.

Ordered a phone on the 3/8 guaranteed to be here by 10 days. 19 days later it arrives.wirhin 9 days the phone will not charge and they will not answer. Been ringing everyday for at least an hour each time. I have emailed countless number of times asking for them to get back to me. And to send an envelope to send phone back but nothing. Seems this is just another BACK STREET company after people's money

Been sold a faulty fone worst customer service I been trying for days to contact them all I get is a lousy respond I would not recommend to anyone using them

Do not use this company. My parcel went missing on 1st May ..an ipad, & not one member of staff, Faheem, Leilah, Luke or Tori have done anything to help me. All I get is standard letters abut looking into it. No one ever calls back & my emails are not being answered now. No package & no refund as yet. I will be reporting them to the relevant authorities & am going to go there myself to sort it. Something very underhand going on.

DO NOT ORDER FROM THIS SITE. I placed an order for a refurbed iPhone 7 and was told that it would be dispatched in 10 days and I would get a confirmation email with a tracking number. Two weeks went by and still no email about a dispatch date, so I emailed them and I got the most bland uninformative response telling me that it was getting quality checked and they will dispatch it asap and apologised. Another week goes by without any news from them, so I emailed them to say either sent it out as promised or I will cancel and get refunded. The response was that they were sorry once again but the phone was still in the final stages of "quality checks" and that they guaranteed that by the end of the week I would have my device that I had already paid for.
I waited a further six days and still nothing. I contacted them telling them to cancel and refund my money pronto or I would seek legal action because at that point it was theft. They emailed me two days later to say that my order was sent to the cancellation dept to be authorised and that it will take another two weeks to be refunded!

Honestly have never had a customer service experience like this in my life.

The deals might look good on the website but they have nothing to offer.

AVOID AT ALL COSTS.

PLEASE AVOID AT ALL COSTS THE WILL TAKE YOUR MONEY AND RUN.

I was told that an account manager would call me yesterday to discuss giving me my own money back and when.
Never had the call.

AVOD AVOID AVOID
This company doesn t even deserve the 1 star.
Please please please do not entertain this company they are a bunch of crooks.
Still waiting for my refund from 3 weeks ago.
I m heading down there to collect it in person should I not have a response by tomorrow.
Terrible customer service and pure crooks.
Disgusting how they hold onto your money like this just before Christmas.
Currently seeking legal action.

I ordered a grade A iPhone X. Having read more bad reviews than good about Quick Mobile Fix, I began to get really worried and thought I had lost my hard earned money. However, despite waiting 8 days for the phone to arrive I was really impressed with the quality of the phone. Literally a few minor scratches on the screen that are hardly visible but everything else is literally brand new. I like how they included a USB charging cable as well as a pin for the SIM card and a screen protector. The phone comes with a 12 month warranty and I couldn t find any other place that could beat the price! The only downfall would be the delivery time but I have to say it was well worth the wait. This company isn t a con. Their customer service and communication is excellent and when I emailed them about the delivery time frame they responded within a few hours! After sending another email asking about my order, I received an email from Jodie within 1 hour. Overall, a great company that provides high quality phones at bargain prices! Thank you Quick Mobile Fix!

Highly competitive price on cracked screen repair (Z1 Compact). No fuss, and excellent communication across the repair process. Would recommend and will use again!

Brian Williams
QMF I: D239621
I am very Please with my order and I am gladly using my reconditioned iPad. For a reconditioned one it is very had to find any defects in the body of the product.

The phone never arrived after waiting a month so I requested a refund and they couldn't tell me when I would actually get the refund apart from it could be longer than three weeks. I asked for a chargeback through my bank instead as I don't believe it is even legal to keep someone's money for that long.

I have received a faulty product and I'm struggling to get a refund despite requesting this in several e-mails. I am very disappointed with the product service and would not recommend using this company.

Nowon day 7. Phone still not dispatched. Company don t answer the phone and reply with very generic emails stating to check order tracker on their website. Very dodgey company - clearly selling stock that they don t have and forcing customers to wait weeks and weeks for it. AVOID.

UPDATE: refund has now been requested 4 times and quick mobile fix are now not responding to emails. This is the worst company I have ever dealt with. I am shocked that they are still in business.

Update: 23.7.2018
Refund has still not been paid...

Update 26.7.2018
Refund still not paid and emails are being ignored

Ordered two phones in stock on the 20th February, one of which was for my kids birthday in March. 7 days came and went; no phones...chased and told in quality control and will be dispatched in 1-4 days. 4 days went, no phones. Chased again and told dispatch will urgently get them to me. It's now the 14th of March (past kids birthday) and still no phones and status still "processing". I don't believe they ever had the phones they claimed to be in stock and I'm reporting them to trading standards. DO NOT USE THEM!

Excellent experience, ordered ipad mini at a good price, working fine.

Maimoona Ajmal
QMF ID: 203948

I ordered my phone with QMF Iphone 7 Plus 128GB. Phone came in a perfect condition well packed and as I expected. Earphones weren t working, but I wrote an email to QMF Customer Care and they sent me new ones straight away. Quick and easy to use website and the phone comes before the 9 working day. I ll be ordering with them again.
Thanks QMF,
*QMF ID: ID230879*

I ordered an iPhone 6s and chose one in an "Excellent" condition (one down from the best which is "Pristine") .

It took 10 days to arrive, which is a little slow but within the timescales they promise - but the iPhone was very good - better than I expected with no visible marks that I could see and everything is fully working.

I expected the battery to need replacing - but so far (after just a few days of use) it seems quite good (the iPhone says it can't determine the battery condition - so maybe it is not an Apple battery?)

Overall - I am very pleased - provided you don't want the newest and most expensive iPhone, there is nothing to dislike.

Be warned, this is a scam site that takes your money and makes no effort to deliver your order.

Unless you chase every day and threaten legal action and or reporting to trading standards or the FCA regulator, they won t refund your money.

This company are scamers I ordered a phone they took the money from my account in a hour and the phone never came within the 7 days promised I contacted them but they just tried to hide it up now I have been without a phone for two weeks and they take up to fourteen days to give my money back. Never ever use this company

would not recommend at all, been waiting for my order for the last month now and still haven't received anything, had to go out of my way and spend more money on my current phone for repairs its taken that long

AVOID AT ALL COSTS - unless you have money you want to throw away - the people that run this company are very good at coming up with excuses. I ordered a phone, they sent me a different phone and it was faulty. 6 months since the first transaction and my refund has not been processed yet. The reason is "Covid-19". Some people take advantage of crisis and this company is one of them. THEFT - FRAUD - DECEIPT - LIES - NO DIGNITY - NO MORALS. They're good at responding to emails though!

Criminal organisation!!!

Do not use this company, they take payment and then you lose all contact with them. I payed for an iPhone 8 and they said it would be next day delivery, 4-weeks later and me chasing them multiple times, still no phone. I then requested a refund which never came. Luckily I paid on a credit card and had to go through them to get the money back. 4-months later now and still no refund! Stay clear from this shambolic outfit. There is even a Facebook page set up for all the issues people have had. I wish I d have found that before I paid.

TERRIBLE

Received a phone on 29th july which was faulty, returned it, then they send back after 5 weeks. Another faulty phone received so sent it back in the prepaid packing they had sent it to me in with the prepaid envelope. After a week of me emailing them about the phone they tell me they wont repair it as it has a crack in the screen possibly caused in transit. I should claim from Royal Mail!!

They don't read emails and reply as if they are replying to someone elses query.

Refuse to fix the phone or issue a refund.

AWFUL SERVICE

Ordered 2 iPhones on 24th November (Black Friday deals) in good time for Christmas. Not received within the quoted 3-5 days so I chased up as no attempt to contact me regarding the delay. Fobbed off with delays due to the extra quality control checks we have been required to carry out including a slight delay due to an unexpectedly high volume of orders on Black Friday weekend . Have chased several times since and promised will be dispatched soon until today 13th December (almost 3 weeks later) am told there is a delay in colour ordered and do I want alternative colours that can be sent immediately.... NO!! What an absolute joke and a sham of company. Should just own up to not having the items I ordered in stock. Will not use again and would advise others not to either! Just hope they don t as long to refund my money. What a shambles!

excellent phone excellent company what more can I say

I ordered with Quick-fix mobile on 28th Feb 2019.
Having had previous good experience. I ordered i phone 6s plus 64gb in pristine condition, I have received it today, 2nd April. way over 7/10 day delivery time. it does appear to be in excellent condition but I have had to email a number of times to get updates about delivery and was put off a number of times. Quick- fix could alleviate some of the issue by contacting customers to explain there is a delay rather than having to be chased it would also be better to stop using stock phrase off " Please accept my apologies for any inconvenience this may have caused."
I am also supposed to have received phone cover sent on 27th March which has not been received.
To sum up I have a on first impressions got a very good phone at decent price but have had to wait 23 working days for. I believe that in this day and age is too long.
I was also offered a discount on accessories as apology I accepted and ordered a case which was supposedly sent out on 27th March but todate is conspicuous by its absence. I.E not delivered to date.
Nigel Ayling

order ID220634

ADVISE NEVER TO USE THIS COMPANY!!!!
No customer service, hide behind emails

Order: ID194010
So I originally placed my order on the 9th September 2018 and my phone is still not in the condition I payed for. I payed for the back plate the LCD screen and the loud speaker to be fixed and only the LCD screen and back plate was fixed. I have sent you back the phone with a letter explaining every thing that needs to be fixed because when i got it back the sim card slot was sticking out and I cant push it back in and it loses signal, the bolts on the bottom are miss matched colours and the loud speaker still does not work. I want a refund for the loud speaker and for the miss matched bolts and the sim card slot and the fact that it has taken this long and i still don't have the phone in a condition I payed for.

The fact your company has managed to go on this long is beyond me. Look at all the negative reviews!!

took a bit of extra time to deliver 5 days but product was excellent worth the wait

Fix is totally right. Constantly cut me off won t answer my calls! Won t pay my sister her money for her phone. Awful company will be taking this further now. AVOID AVOID AVOID

I ordered an iPhone 8 and 8 plus 3 weeks ago, they haven t shipped it and won t respond to any of my emails, I feel very used and they won t even give me a refund

Ordered a phone on 5th May, turned up within 2 days, damaged. I sent the phone back on the 8th. I was told a replacement would be sent out as priority.
I was NOT told they would carry out an investigation into the delivery before they would send the replacement.
On 27th of May after several ignored emails I cancelled the order.
Over a week later and Iv still not received confirmation of a cancellation or a refund.
Quickmobilefix are quick to take your order, quick to take your money but will do everything possible to ignore you when there s a problem!! Then you leave a bad review and they ask you to email them to resolve this issue. What a waste of my time!! Utter joke of a company.
Financial conduct authority have been notified, citizens advice have been notified and trading standards is on my list to contact today!!
I d be very surprised if quickmobilefix are still operating at the end of this year!
Terrible company, terrible customer service

Ordered and paid, 7 days passed received no updates so emailed to chase up dispatch. Was told to wait 10 working days for it to be sent, still nothing so chased again. Received a reply to advise there was a delay and was going to be a few more working days before it was sent. I asked To cancel the order as it was now 3 weeks since I ordered. They confirmed my order was cancelled but would take 14 working days to receive the refund. Well surprise surprise 14 WORKING days has passed and no refund or reply to my emails. Have since spoken to my bank who are now dealing with it. Total waste of 5 weeks, no new phone and now my previous phone I was selling as gone down in value. Would avoid completely, plenty of other company s to buy from.

Brought a phone 10/08/2020 but cancelled straight after the order after learning it would take up to 10 working days. They said it would take 3 weeks to refund me and I still haven't received any money from them.

Don't make the same mistake as me and many others have. Very Bad company avoid them.

Quick mobile fix are anything but quick to give you money back . I ordered a Iphone 6 on the 7th of April and cancelled the order before they had even sent the phone and after 13 weeks later I still have not received my refund for a phone this company did even send , I would recommend to get a new phone for a more respectable company as this one is a joke.

Can anyone give me a contact number for this company ?

Do not buy a phone from this shambles of a company. I ordered a phone at the beginning of January and now it is coming close to 2 months and I haven't received it. I sent frequent emails to customer but they just assured me the phone would arrive in 1-4 days every single time but obviously this was a complete lie. This company has not got the stock which they are selling. Do not waste your time or money and buy a phone elsewhere. Furthermore, my brother encountered the same problem previously, this is not a one-off, QuickMobileFix are lying to customers repeatedly.

Excellent service. Fast and efficient and phones ordered were in excellent condition

Honestly ridiculous! I can't with words say how unprofessional this service is.I ordered a iPhone 7 a week ago and they promised that it would now be dispatched but of course they have now pushed it to 2 weeks.I got my old phone fixed here and it broke a few days later that was a moth ago and their phone lines are still "broken". To conclude DO NOT buy from here or get repairs here.

QMF ID: 218158 - Fast and efficient service, could not fault if I tried.
Will be using again!

I bought this phone for my brother for his birthday..
he hasnt noted any problems and is very happy with the product
would definetly purchase from this site again
Order ID: 173490

QMF ID 210524 Carl.

A good company that means well, great staff, courteous and articulate - they supply great refurbished phones - however, they need to up their game big time re back up services, repairs and replacements and fulfil what they promise and be more transparent to customers -

I have had nothing but trouble with this company for the past 9 months. After paying for a grade A phone I have had multiple returns, failed repairs, and not one fully functional phone. They are incapable of anything. Do not do business with them.

Do not buy a phone from these guys. Several reasons 1) it took over 3 weeks to arrive 2) you can never get through to support on the phone 3) the phone developed a fault, weeks to respond 4) took it the apple shop and - the screens not original, the battery is not original, screws were missing. Basically I am dumping the phone - junk!

DO NOT ORDER FROM THEM. Unreliable company, they not respond and they literally lying. I m trying to get my refund for more than 3 months for an order what I cancelled within 24 hours.

I m about to take official steps and report them. According to the Consumer Rights Act 2015 they are unlawful.

As I read online so many people have the same issue like me.

Great service - Received a great price which didnt change from the quoted price.

Extremely angry with this group of fraudsters! it seems that they have been able to to do the same to many other people including myself. I took 90 minutes to get hold of someone only for them to give me some rubbish excuse that I couldn't go to their unit for legal reasons, saying that they couldn't guarantee my safety! I will be reporting this and seeking to get my money back! SHAMBLES

WORST company I have ever dealt with in my life , total SCAM from day 1 , take your money , don't send the item , took me 3 months and 30 emails to get my money back after involving my bank. I went to another mobile provider, MUSIC MAGPIE were amazing, sent me the same phone on next day delivery a week before Christmas, was in amazing condition , DO NOT USE QUICK FIX, TRADING STANDARDS WILL CLOSE THEM DOWN SCUMBAGS.

I recently purchased a refurbished iPhone 5C and the goods were received in a very timely manner and in the condition expected and overall are very content with the service supplied.

Bought a iphone 4 as I wanted a cheap unlocked phone for my daughter. Arrived very quick and in perfect working order. The condition was exactly as described. Would definately buy from here again.

WARNING - DO NOT BUY A PHONE FROM HERE

The worst customer service in history - check this out...

26.11.19 device purchased
6.12.19 devices received
20.12.19 device reported faulty screen issue
4.1.20 Phone sent back
8.1.29 Phone delivered - tracking
15.1.20 quick fix mobile emailed me to say they have received the phone
27.1.20 phone sent back not repaired - screen still faulty
27.1.20 emailed - no response
28.1.20 email - no response
31.1.20 responded - not resolved
3.2.20 - email - no response
6.2.20 - as above
11.2.20 - finally a response with returns label - phone sent back
21.2.20 - phone delivered to mobile fix - still no news
28.2.20 - emailed again and initiated a live chat & was told my replacement phone MIGHT be shipped between the 3rd and 5th of March.

This will mean 3 months and still not resolved.

Responded well to a request for a quick delivery and all good with the phone on receipt.