I placed an order for a refurbished iPhone 7 over ...

I placed an order for a refurbished iPhone 7 over 2 weeks ago, and still have not received it. After a week of waiting I contacted them and was told I'd been put on the priority list and should receive an update within
24hrs.

I did not.

I checked their order tracker and its status hadn't changed from what they refer to as "processing" (which it had been doing for over a week at this point) I emailed them again and had to wait 4 days as they had closed customer support over the Easter weekend.

I then received an email saying my order was delayed due to quality checks and it should be dispatched within 2-3 days which would mean it would be received, latest, on the 7th April.

As you can probably guess I have not received my device, and it's still "processing."

The inconsistencies between what I'm told and the order tracker status, lead me to believe that they don't have my device in stock at all but still let me place an order for a product that basically doesn't exist and have lied tried to hold on the the money I have given them for as long as possible by lying about its status and making up excuses or dispatch dates.

I am currently waiting for a response regarding a refund and order cancellation.

If anyone is thinking about buying a device from here and wants to receive it in the same year I would not recommend QMF at all.