Jim Ellis Chevrolet Reviews

Reggie Stagmaier is absolutely amazing!! He is not just a salesman, he made me feel like i was a friend.

Reggie Stagmaier and Jim Ellis made the buying process incredibly easy. The price was better than anyone in a 500 mile radius. These are the reasons I continue to buy from them even though I live in another state. Reggie is the definition of a quality professional in the automotive industry!

Never a good day when you have to go in for service, but Ryan Mioduski was very helpful in getting my truck in and keeping me up to date on the status of the repair.

THIS was absolutely the best CAR buying experience I or my family has every had. I bought like 4 months ago and they are not just trying to sell you and be done. There maintenance place goes the extra mile. THEY WILL HAVE A LIFE LONG CUSTOMER.

I had my daughter to get her car fixed at this place and it, was mis-treatment from the beginning! and they continued to mis-treat my daughter throughout the process. They replaced a part that did not need to be replaced. Then they had to do a diagnostic,(already had one done at another dealership in another state) and it showed a part that had been replaced 3 times prior !!! we had already had a diagnostic as well as codes from another authorized chevy dealer, why was this not valid ? so after all was said and done we were out of approx: $1000.00 and it should have been a third of that... We were told that they don't honor any other Chevy policies from any other authorized dealer's ? ( i admit i did get a little frustrated and used foul language, however this was only after they refused to waive the diagnostic charge) all i requested was that they diagnostic charge be removed !!! then when my daughter arrived to pick up her vehicle the Shop Manager told her that she was going to get a discount , but because i called and was upset she wasn't getting anything !!! really !!! I do not recommend this shop for any Service... and Yes i told the manager that i would blast him on the Internet because of my experience ( he said go right ahead) ...so Promise fulfilled i kept my word ... I rate them a (-5)

Received another spoofed/fake number phone call after repeatedly asking to be removed from their call list....

I have have an out of state cell number and I am getting phone calls (after REPEATEDLY asking to be removed from their lists) using the same out of state zipcode that my cell phone has.... most likely in a ploy to get me to answer the phone because it appears to be a "local" call.

This has to be illegal, right?

I asked the person why they were calling from that area code "I don't know" was the answer.

All negotiation over Email and phone. Excellent honest straight forward negotiation, no game playing. Made appointment to pick up vehicle and while everyone provide courteous, friendly excellent service the pick-up took longer than I expected. I do have to give Kudos to Sergio, he was fantastic, answered every question, coordinated the folks needed to complete paperwork, very pleasant and helpful. I would ask to deal with Sergio again.

Took my car with the check engine light into their service department for service. Representative there was more interested in Nickel and Diming me rather than taking care of the problem I needed help with. He tried to get me to change out my tires and talked about an oil change, but I just wanted the check engine light repaired. The guy said the issue was with the solenoid valve and replaces that for 300+ dollars.

Two days later the check engine light comes back on AGAIN, and now says that the car software patch/upgrade and it s because of the second code going off. Not only did this happen right away, the guy charges me another 150+ dollars. This place is a scam. I have no faith they resolved the issue, and this is why I won t be coming back here and why I m not buying another GM vehicle.

Very good experience here, they made a great deal, and the service was excellent. Thanks Reggie!

Great experience, they took wonderful care of my wife and I. Described everything we needed and they took care of it. Found our perfect vehicle and we spent very little time there. In and out with a quickness. Back on the road driving our new (used) car. Couldn't have asked for anything better.

While I know there are people out there who enjoy the 'challenge' of buying a new car, I am not one of them. It's not something I look forward to. Having said that, the people I dealt with at Jim Ellis, especially Dino Hill and Tony Brown, made it the best experience I've had at a car dealership to date. I started looking at a new Chevy Silverado in March of 2016. I made my purchase near the end of July of '16. Unlike other dealerships I have done business with in the past I never felt any pressure whatsoever from my salesman, Dino, or anyone else, to 'BUY NOW.' Once I decided to make the purchase, Dino and also Tony were very good and helpful at getting my new truck accessorized the way I wanted it. I would highly recommend to anyone in the market for a new car, or truck, to go to Jim Ellis Chevrolet.

My service advisor, Vlad is a great asset to the Ellis organization. As always the team at Jim Ellis Chevrolet go above and beyond to make sure that I am squared away. Brandon Colon, the service manager and his team have excellent custom service skills.

I just bought a 2013 acadia from jim ellis and my sales person Kelvin Endee was great and sold me tge vehicle i ented. I eill send all my friends to buy cars from this Kelvin guy.

Awesome, very friendly and very professional. They made my buying experience very comfortable. Especially through the help of Dino Hill.

Scheduled appointment for the express service center. I was seen earlier then the time requested. Rommel was efficient and cared about the need for speed to get me in and out. He showed great people skills.. Super friendly and knowledgeable. Thank to Rommel!!!!

Franziska Marchant
Vinings Atlanta

The Car I was looking for was not found in the lot. Possibly sold between the call I made this morning and the time I arrived. Salesman didn't have a clue about the whereabouts of the vehicle. Salesman was friendly though

I had an appointment for a week. I showed up today on time just to be told they were behind and it will be an addition al 2 hours wait. They were unprofessional!!!

Brandon was very curtious and kind, he return my calls promptly and listen to me when I described the problem. I am over pleases with my service with jim ellis on peachtree thanks alot.

If you call in about a car that you are interested in to see if its still available, the salesman will lie to you with no problem saying it's available even if it's not and have you waste your time coming in just to try to sell you other cars on the lot. I told the salesman by the name of Derek I'd be there in 30 min he said cool, ask for him when I arrive and he will get the keys and pull the car around so it will be ready when I get there. But when I showed up, he was nowhere to be found. In the meantime, another salesman stated the car I was interested in just sold a few minutes ago. I'm like I just talked to you all a few minutes ago #REALLY all while trying to sell me a similar vehicle with a $15,000 mark up. If your in the mood to deal with dishonesty then go for it.

This dealership had a Subaru Outback for sale, which we thought was strange, since it is a Chevrolet dealership. But my husband and I decided to call and see if it was available. We called and we were told it was still available. So we drove to Atlanta from Chattanooga. Once we got there, the car didn t start (ended up having to be jumped twice). Multiple warning lights on dash that didn t go off. Passenger side mirror couldn t be adjusted. Middle console wouldn t stay shut, back door wouldn t open... and numerous more issues. Waste of our time. Will not go back.

This dealer service department rocks. I went to Rick Hendrick Chevrolet Duluth first to get my Volt fixed. But, they denied that bearing issue is not covered under Voltec Warranty before even looking at it. Jim Ellis took care of it within 3 days and fixed under warranty. Thanks, Robert. Just like you said it. You guys are very honest. And they are knowledgeable. I love it. If I buy Chevy, I will purchase here and get serviced here. Thanks guys.

Jeremy Walters (Finance) went out of his way to accommodate me as a customer. This is the 3rd car I've purchased in my lifetime and it was by far the best experience. Due to the previous two bad experiences I was a little apprehensive to trust the dealership/finance team but my experience was great. Low pressure salesman (David Faulkner) and finance team (Jeremy & Kevin). They didn't make me feel like they just wanted to get a deal done, they truly cared about my experience and wanted to be sure I was happy before executing any deal. Kevin Cummings was also great, he negotiated a great deal for both sides... far better tactics than Rick Hendrick. Everyone involved in this transaction went above and beyond and provided excellent customer service.

I bought a car here about a month ago, and I had an excellent experience. Manny was very helpful, and everyone else who helped me was great, everything was easy to understand and they made sure all of my questions were answered before I made my purchase. I definitely recommend this location because everyone was absolutely wonderful!

Had a great experience with everyone at Jim Ellis. From the moment Seymour met me out on the lot until I shook hands with Mark Frost (and everyone in between) and drove away my experience was amazing.
Seymour took the time to show me 4 cars that fit the budget I was looking for....Drove all 4 and decided on one....I would encourage anyone looking for a vehicle....no matter what kind....to come and talk with Jim Ellis Chevrolet. If they don't have it on their lot I know they would find it for you!
Way to make a family feel important!

Jon

Very busy In and out with no problems. Excellent Customer Service.

Jim Ellis has serviced my vehicle 3 times since I bought it new, all 3 times were just an oil change. The second time, they stripped the drain plug threading. I figured it was just a fluke mistake, and probably not indicative of their service in general. This third time however, is the reason I vow never to go back. They left my coolant cap off which caused me to lose all coolant about 30 miles up the road and my car to alert me to turn off immediately and the temperature gauge to read past the red mark. Two hours later, when Chevrolet Roadside Assistance finally showed up and I made it back to the dealership. I was told they didn't have any loaner cars. Their solution was to put some more coolant in my car and send me on my way. No engine diagnosis or proper check. I had to fight tooth and nail while they played games with me before they finally agreed to give me a loaner and look at my car next week. I will going to Maxie Price Chevrolet from now on, where I purchased the car and was treated very well.

What a great experience. Normally I hate dealerships. I was looking for a specific car that they had in stock. I flew from DC to Atlanta and Sales Rep Neil Kirsten picked me up at the airport and drove me to the dealer. After a quick test drive, it was paperwork time. I couldn't be happier with the entire experience.

As far as a car buying selection and experience goes, I've got to say my sales consultant, George Thomas, and the finance Director, Samuel Afeworki, must be among the most stand up and diligent automotive professionals I've ever worked with.

As a former car salesman myself, my experience at Jim Ellis with these gentleman was bar none. Not only did the store have one of a kind vehicles, working with these guys put me at great ease knowing not only did I have a quality vehicle, but a quality deal.

I'm grateful to have stumbled upon these guys on the long road of dealerships that is Peachtree Industrial. I implore any car buyer in the market right now not to sell themselves short by overlooking this Jim Ellis Chevrolet!

Professional and enjoyable experience. The sales staff was exceptional. And the price was the best of any dealer around.

Got my a new Camaro from here...my sales man was Reggie and he was awesome...everyone go buy a car from Jim Ellis and ask for Reggie...

We recently bought a new vehicle at Jim Ellis Chevrolet. Everyone was so nice, helpful & professional. From Jerica, Nick Smith, Mike & Jeff. They bent over backwards to get everything I wanted in a car at the price my husband was willing to pay. They made the whole experience of buying a new vehicle as painless as possible & we never felt pressured to make a purchase today. I will highly recommend this place.

Sent my fiance here to get some work done on one of our vehicles. Her experience was completely unacceptable! Her service writer Aramis Frazier was a complete pervert. Constantly starring at her breast and hitting on her. She is a very beautiful woman but we expected so much more when deciding to go here. Needless to say we will not return to this gigolo club were the employees are more interested in some booty then the actual job they are suppose to be doing.

My Cruze was in and out in just over an hour despite the large amount of customer already being serviced. The car has been running fine within the last week. Thank you guys.

They were very fast getting things done. I will definitely come back! I rarely see customer service as good as theirs

Vladimir has always taken great care of me and my wife. From sales to service, Jim Ellis is top notch!

Tonight we had the pleasure of purchasing a truck from Jim Ellis Chevrolet. Our salesman was Seymour Content, and I have to say that he was one of the most professional, courteous, and genuine that both my husband or I have ever dealt with in purchasing a vehicle. We would recommend Seymour and Jim Ellis to any of our friends and family.

I made an appointment to view a car at Jim Ellis and on the day of the appointment, at the dealership, I was told that someone else, called that morning, was coming to get the car. They did not put down a deposit and they were not there. I was turned away even thought I had scheduled in advance to view and potentially buy the car. It was a very disappointing experience.

One of the worst car sales experiences I have ever had and I ve purchased over 20 cars in the past two years. Came in today to purchase a new truck and gave all the criteria that were needed to be met in order for me to purchase in the vehicle. I was expecting a quick and easy process. Instead I received wrong information from sales representative multiple times. Before I wanted to go on the test drive I told everything that I need to have to get the vehicle. Instead he brought me outside to a car that would not work in any scenario. I can not stress this enough that I have provided everything I need from a car before we went outside to look at the wrong thing. Basically tried to sell me on a car that doesn t meet my needs. (For those who sell/used to sell cars this was a very poor needs assessment.) he told me that we would go back in and look for another vehicle but instead he just ditched me and went to chat with his managers about how I m not right asking for a fifth wheel attachment. Apparently it s a third party installation and I can t get it the way I want it. I sat there waiting for him to find me a different car, since I wanted to test drive the car I d take home but I couldn t get any feedback so I had to get up and leave. Had to leave a note to specify that I am no longer interested. He run outside when I was already in the vehicle. This isn t the sales experience you d want and quite honestly when I m spending 70k+ on a car, I don t think that treating me like some female dog is acceptable. I tried to keep this from going online by calling and asking to make a complaint to a manager but was ignored and sent to voicemail instead.

I had a great experience buying my 2017 Silverado at Jim Ellis. I was treated with courtesy and respect, and they offered the best deal I could find. My salesperson (Melissa) was professional, friendly, and helpful.

The service department was not only quick but extremely professional. I can only say that they made something I procrastinate on doing so easy. Thanks a million

Im a loyal GM customer, you could refer to me as a GM Brat, as my grandfather was a GM Rep from the Doravillle, GA plant. I'm not stupid when it comes to GM policy nor procedure, much less about cars in general. I warn everyone to avoid bringing their car here for service. If I could give a "0" score I would.
My car was only taken to Jim Ellis as it happened to be the closest dealership to the Mechanic doing my brakek job, who found that there was a gas leak. The car had a cracked fuel pump/suppy which was covered under a Special GM Warranty.
They supposed preformed a multi point inspection (standard protocol for any vehicle in any GM service center), diagnostics inspection to verify the problem and make the warranty repair.
When the car comes out of the Service center, not only is the oil level dangerously low (less than 2 quarts in the car, I had to add 3 quarts to feel safe to drive the car!)that was not mentioned nor indicated on multi point inspection sheet, but the gas gages where not working properly.
Told I would need to bring the car back in to be checked as it was possible the fuel pump that was replaced was faulty.
They "examine" (a term I use loosely) the car and determine that it is now the secondary fuel pump that is the issue and quote me at $620+tax to repair.
Finally they agree on a discount for the repairs.
Go to get the car yesterday and they also replaced the primary fuel pump again, it had "fallen apart" while the mechanic was replacing the secondary, which they did not bother to let me know. I found it on the work up sheet.
Tried to discuss the oil levels low from when I picked it up Friday night, and basically got the brush off, a "we are sorry" and we will have to investigate.
Then I go to leave and find a cigarette butt in my floor board!
I do not smoke nor have I ever allowed anyone to smoke in my car! They "apologize" and say they will investigate!?! WTH??
I left beyond angry off (my staying to discuss the matter would not have ended well) and to make it worse my car reaks of cigarettes now!
I called the manager and she offered to have my car detailed. Like I would ever let them near my car again! They claim someone will call to discuss the matter with me....we shall see.
I had concerns bringing my car here in the first place because of other people I know having not great experiences, but now I know I will NEVER let them touch my car again.

Kalo delivered outstanding customer service. He was extremely patient and understanding of all of my concerns. He made my first car buying experience a breeze from beginning to end and went above and beyond to make sure that I was taken care of. I am extremely appreciative and would definitely recommend him to anyone in the market to purchase a car without the pushy salesperson. Britney was also very helpful and amazing. Thank You!!

I was helping my brother look for a new truck. I contact Zee via the Instant message, from their website. I explained what we were looking for. Zee took a few minutes to research the truck, then told me a little more about it. Zee then went to her manager Denise, and they came back with a price that was agreeable. We set up a date to come visit, when my brother arrived, the truck was waiting for them. AND the BONUS, the price came down from the original price. This group was super easy to work with, professional. Thank you very much

Honest,patient ,cared. I have been searching for a vehicle, I wanted a land rover but found since I have no credit, I wouldn't be getting one.They explained to me why I had to build my credit first,listened when I said wanted a SUV not a car,picked me up,kept with the down payment I had and I wound up getting a 2017,with barely any miles..I never heard of a honest car dealership but this one definitely is.

After 20 minutes of my time and getting passed around to different people, being disconnected, and having parent company call and STILL being treated same way, we will not be using your dealership for our fleet services. Absolutely worst customer service ever! Thankfully Firestone up the street were able to kindly answer our questions and set something up without fail. This is why dealerships get a bad reputation, not the sales department, but the service!

Lelland was very good and professional, when I explained my plan about getting my car he gave me options and allowed me to choose exactly what i wanted to do. The process was very smooth, he even followed up with me the next business day. Would definitely recommend Jim Ellis Chevrolet.

Brandon Colon and his team is the ONLY dealership that service my family vehicle.
They re always professional and informative as it relates to what the problem is BEFORE servicing the vehicle.

What s impressive to me is, it s not often that you see the manager involved as Mr. Colon. He literally was getting his hands dirty which tells me, he leads by example.

The staff is truly amazing and after working with Brandon... was can see why!!

Thank you for an amazing experience...each and every time!!!

Diaundra Coleman

I had a Great experience at Jim Ellis Chevrolet on Peachtree Industrial Blvd..
Product Specialist Melvin Sandlin welcomed me in and made me feel like this was the car dealership that was going to sell me the perfect vehicle for my transportation needs..

And rest assured, he did just that!! I drove away feeling happy about my choice and extremely satisfied with the care in which Mr. Sandlin took to help me with my purchase..

Because of Mr. Sandlin and Jim Ellis Chevrolet, I'm back on the road in style!!

Thanks,
And keep up the good work!!
Mr. Anthony Thomas

I bought a brand new Chevrolet Camaro from this dealership and soon after noticed the headliner (carpet on roof) was peeling in two corners. I took it to be serviced as I was told this was an easy fix under warranty. I was told that I had to drop off the vehicle for a week and be given a loaner vehicle. Fine I thought as long as its fixed. A week later when I inspect the headliner it was completely detached from the roof and had a hole in it. It looked like it had been put together by a small child. Once again was told I had to drop off vehicle and the part is once again on backorder. It has been weeks and still waiting on the part and have been stuck with a loaner vehicle that must be swapped out every so often. This is the worst experience I have ever had from any dealership.

My service rep ONCE he got to me seemed knowledgeable and was nice. The emphasis is on once. It took a long time to even get noticed in the service bay. I believe the dealership is missing a system to receive new customers. Several people with dealership shirts walk by me like I was invisible. Not even a hello have you been helped yet. I followed the instructions of staying out of the main area on the other side of the door as service reps, and others continued to use the door. I own my business so customer service is very important and it is a point of importance. Every customer should feel like you want their business. Truth be told if I had another option I would not go back even though my rep was nice.

I was in the service department for my 2019 Camaro for a recall.
I called them on Friday to make an appointment & the young lady who answered the call made my appointment but this morning the person in the service department tells me it was no appointment made with my name on it.
Ok, I said I did call & show the call made on Friday 2 times & she said I do not know that phone number & I call the number & who answered the call Jim Ellis Service department.
This is not right to Waste my time like my time means nothink to them I have a business to run and I came late to my business because these people, when I called on Friday the lady said they will give me a car to drive for a day because the repair will take 6 hours and they can figure out how to fix it and this mornings is like I don't know nobody knows what the heck is going on,this is horrible for a company with professional employees I thought..
Sorry but I will never come back here & I bought this car in this dealership, what a customer service!!!!! 0 star

Thank you Jim Ellis Chevrolet for your understanding and kindness. I was able to jump out of my beat up car and into a new one pretty fast. Mr. Ron Durham made everything so easy and simple for me to understand. Now I feel like I finally have peace of mind knowing I won't break down somewhere wondering what's going on with my car.

Quoted me over $900 with a $120 non-refundable inspection fee to replace my starter for my 03 Chevrolet Tahoe. That seemed high so I promptly called another service station, an Exxon on West Paces Ferry Road, their quote was around $300 with a $40 inspection fee.

The people are nice and helpful. The company needs a nice lounge in the building; Unfortunately, they took the one they had away that was really helpful for business people to get work done while they wait.

Ellis Chevrolet is an excellent dealership.with a high quality service department. Service rep Vladimir is also excellent.

Excellent service as always, would never go any other place to have my car serviced! CoVid protocol completely in place! Never felt safer!

Really nice dealership and very curtious employees.

The service is consistently excellent. Vladimir and the team always provide great service. I have been bringing my Hummer H2 here for years and will continue.

Dennis was great from the time I arrived to the dealership up to the time I left!!! He told me that he would get me in the 2020 Camaro LT1 with a great deal and he kept his word!!!

The most unprofessional car dealership I ve ever dealt with and I own a fleet of 50 vehicles so I ve experienced the full spectrum of service. No one in a different department will help you if you need assistance outside that department, even though it s the same company. The used car manager Stephen Brown never kept his word on anything. Only help I received was from a salesman named Greg. FYI I had cash in hand for the full amount of the automobile and was still treated like a second class customer. I would rate with negative stars if possible.

I went in looking to get my first vehicle and I couldn't have asked for a better experience. Working with Reggie made it very easy to find the right truck that I needed. Dan, the general manager, gave me an awesome deal on the truck that I wanted and they walked me through the entire process. Everyone there was extremely polite and easy to work with. I would absolutely reccomend going to Jim Ellis Chevy to find your next vehicle.

Unpleasant, had an appointment was treated like I didn t make one , no one looked up my warranty service manager was very rude and stood over me as l called to check my GM warranty

My son needed a car to get around in for work and school due to his other car being totaled. After visiting many used car dealer throughout the Atlanta Area, I'm so glad we found Jim Ellis Chevy Used Cars on Peachtree Blvd in Atlanta. The sales rep Stacy was awesome to work with and did not pressure us or try to get us to do anything we didn't feel comfortable with. We got the clear impression in working with him that he was actually trying to help us get the car that we wanted and not just trying to make a sale. His manager, Michael was also very helpful to us. They allowed us to take the car to our mechanic for an inspection and when an issue was discovered that was a concern to us, they did everything they could to make it right. We got a great deal on a car my son loves and we will definitely be going back to see Stacy and Mike when we are in the market for another vehicle. Check them out - I don't think you'll be disappointed!

My experience was Amazing Brandon,Jamie,Vladimir, James, and Ms.Elise are the Dream Team. I can't remember the young mans name who greeted Me as I pulled in, but very pleasant and professional as well. Jim Ellis should hold on to these Employees, they're keepers. Because of there welcoming smiles, courtesy, and constant updates, helps to confirm that you are being taken care.
An Amazing Team

Elizabeth Massas
Wonderful buying experience with my salesperson Manny, awesome personality very knowledgeable, I will recommend the dealer and Manny

I had to ask my friend Deysi Suero to help me because I need to talk about my experience at Jim Ellis Chevrolet!

Seen the truck I wanted on internet and called asked could we get deal done today as I was going on vacation the next morning. The answer was sure we can I had my doubts as I live 2 hours away. Didn't get there till about 6 pm but was off on vacation the next morning in my avalanche. The guys stayed late and did what it took. Everyone was very courteous even an hour after closing time when i know they wanted to be at home. If you need a vehicle I would highly recommend you see Dino Hill at Jim Ellis Chevrolet he is extremely knowledgeable and courteous and took the time to explain all the features of the avalanche when he should have been headed home. Best car buying experience I have ever had.

Thanks Guys

Just purchased a Suburban from Jim Ellis. Kalo went above and beyond to make sure the sale was successful. By far, the best customer service I've experienced in a dealership. The organization is well organized and the customer service is second to none. Great Job Kalo!

This is the Chevrolet dealership of choice.

I purchased a chevrolet van 2 weeks ago, poor attention from salesperson, i do not recommend this place to buy

I ve been to this dealership several times because this is where I purchased my car. We have to go to the original dealership to get our oil changes that we prepaid for with the purchase of our car. So because of the salesmen (This is our second car from this dealership) and the previous oil changes I ve had no problem coming to this dealership. After my last service (all prepaid oil changes have been done) I won t be returning. I made an appointment to get tires after having issues getting tires from another company. We ended up having to have the service person order the tires specifically for us to get them installed. I show up for my 8:00 am appointment and they say they will need to keep my car all day for a tire installation. I advised that I had an appointment and the response was the appointment is for your car to be in line to receive service . What is the point of scheduling an appointment if your car isn t serviced at or near your appointment time? Not only were there no records or indications of us preordering tires. Service tech had no idea that we ordered tires and there were no notes in the system. I had to Uber from the dealership to avoid sitting there all day. They didn t have any loaner cars nor could I get a rental at the last minute due to the holiday weekend. Keep in mind I pass at least 3 dealerships to get to that one and they would only pay for my Lyft if I was within 10 miles of the dealership. I never received any updates on my car. I had to contact the service tech and it took almost an hour to get a response. I didn t pick up my car on a Friday evening until almost 5pm after arriving to my 8:00 AM appointment. Although the service tech was nice and I m sure things were out of his control. This process was ridiculous and I will take my car someplace else in the future.

My family has been coming to Jim Ellis Chevrolet for 10 years now. This was my first time personally buying a vehicle and the team there was friendly and welcoming.Yovanni Nava provided excellent customer and made me feel confident when purchasing my 2016 Chevy Cruze LT. Brittany was patient and very helpful when it came to understanding the Onstar feature as well as the tech specs. If you're looking to buy a chevy, this is the place to go! Thank you again to the team at Jim Ellis Chevrolet.

Just purchased a gently used 2015 Kia Sorento from this location. Experience was great from start to finish. JR was my salesmen and he was GREAT! He has AWESOME customer service; sent an email via the dealerships website about the vehicle I was interested in around midnight on Tuesday and received a call from JR by 8:30AM on Wednesday morning. My husband and I dont get off until 5 or 6PM but JR was able to set up an evening appointment time that worked with my family's schedule. Came in on a Friday evening around 7PM and by 9PM we had test drove our car, discussed numbers and signed a deal! JR was very personable from his keeping in contact with us to him even reaching out the day after the deal to say Thank You for our business. Entire process was just very smooth and easy; we never felt pressured and that is a huge plus for me! Thanks JR and to the entire Jim Ellis team...YOU GUYS ROCK! If you are looking for a place to purchase a vehicle stop by Jim Ellis Chevrolet and ask for JR!

I bought a 2015 GMC Yukon SLT from Jim Ellis Chevrolet. Mario Moreland was my salesperson. He provided excellent customer service during the car buying process and even after the process was over. Mario is very personable and knowledgeable. If you need a vehicle, go see Mario Moreland, he will make it happen.

Great buying experience! We had some mechanical issues with out new vehicle, and the entire staff went over and beyond to resolve the issues! We were giving top notch service before and after the sale. We will be Ellis' customers for life.

I bought a 2007 Lexus for my mom the other day from Tan Nguyen. He's a a very good salesmen and help you find the perfect car that's right for you and your budget!. If you ever go here ask for Tan he's really good at what he's doing.

I came in and was I was immediately greeted my Jeovani. He was kind and lead me over to his desk where we talked about trading in my Jeep Grand Cherokee. He pulled Don aside to ask him a couple of questions and Don was very helpful in guiding me towards the best option for me that would leave me satisfied. Thanks to my Chevy team (Jeremy, Don, and Jeovani) I was able to not only able to trade out of my Jeep Grande Cherokee easily, but I was able to get a car that I have wanted for a very long time, my 2018 Camaro. Thank you again to everyone at Chevy, and most importantly the team that helped make it happen!

Nick Smith was very knowledgeable and amazingly helpful!!! I felt comfortable in making the decision to purchase my Lexus truck. Upon entering the dealership I didn't feel pressured after meeting Nick. He took the time to explain the features and help to get me the best deal!!! I'm sure he is a valuable asset to your dealership. I'd send all my friends and family to Nick.

Regards,
Lee Scarberry

Avoid....avoid ....avoid this place. Dont listen to all their service sugguestions. I dont know if they get commission for getting customers get more than the needed servce but i have been lied and given a service that actually doesnt solve the problem. And when the problem arises again in few weeks, they have the gut to charge again. When asked to speak a manager, was told there is non in the property(come on )
Very disappointing.

The service department is poor. I ve taken my truck up to them for warranty issues and they say they ll call me when they hadn t even taken my information. Complete gaffe. They didn t want to deal with the warranty.

The sales side of the house are professional when I ve interacted with them about potential purchases. Problem is with finance. They say they re getting you the best interest rate with the big GM banks that they can. They re not. I went to Hendrick for the same car and at a lesser price and got nearly a 2% less APR from the bank Ellis said they couldn t do better with. Dishonest and a waste of time. It s sucks, they re the closest dealer to my home. Instead I go to John Megel who has a competent and honest service department and knows truck and performance vehicle service.

Surprisingly, they would not honor an open recall. I had to go to a different Chevrolet dealership just to get the work done. Poor customer service, and bad attitudes. Beware.

Recalls are serious and saves lives. I suggest you go elsewhere.

Leland and DC really made the car buying experience top notch. I enjoyed this car purchase immensely. This staff has a lot of Corvette knowledge and history! I got a great deal on a new Corvette and a fair price on my trade. Thanks to Tim Autry for making the finance go smooth.

My car drives great and Luiz always takes great care of me. aaa bbb ccc ddd eee fff ggg hhh iii jjj kkk lll mmm

I just purchased a brand new 2017 Silverado. I worked with 2 salesmen Louis and Fredrick. Both gentlemen were fantastic to work with! Every single question I had or concern I had was answered and addressed quickly with no hesitation. Neither one of them applied sales pressure, they were both easy to work with.

Friendly, kind and very helpful, everyone is amazing, thanks for making my experience so enjoyable

I have tried to set up service for my truck here several times. The people on the phone happen probably the least helpful people i ve ever dealt with. I would not buy or get my car serviced ever

I visited about 3 other dealerships before coming to Jim Ellis and wasn't able to make a deal. They all tried to talk me into buying something I didn't come there for. I talked with Seymour Content here at Jim Ellis and was able to work something out with a 2015 Chevy Camaro. I highly recommend everyone looking for a new car to atleast give them a chance. They will do everything they can to put you in what you want.

Jim Ellis is a outstanding car dealership my boy Kalo is the bomb

They were friendly and did what they could to get the price where i needed it to be.

Gavin, Reggie and Karrie were great to work with. The car was ready to go for a test drive when I arrived, and was exactly as described online. We were in and out of the finance office quickly, and Karrie was great.

Mark Thompson was amazing. He is the definition of a true professional that goes the extra mile for his customers. Thank you, Mark!