Pavel Krechetov Review of Jim Ellis Chevrolet
One of the worst car sales experiences I have ever...
One of the worst car sales experiences I have ever had and I ve purchased over 20 cars in the past two years. Came in today to purchase a new truck and gave all the criteria that were needed to be met in order for me to purchase in the vehicle. I was expecting a quick and easy process. Instead I received wrong information from sales representative multiple times. Before I wanted to go on the test drive I told everything that I need to have to get the vehicle. Instead he brought me outside to a car that would not work in any scenario. I can not stress this enough that I have provided everything I need from a car before we went outside to look at the wrong thing. Basically tried to sell me on a car that doesn t meet my needs. (For those who sell/used to sell cars this was a very poor needs assessment.) he told me that we would go back in and look for another vehicle but instead he just ditched me and went to chat with his managers about how I m not right asking for a fifth wheel attachment. Apparently it s a third party installation and I can t get it the way I want it. I sat there waiting for him to find me a different car, since I wanted to test drive the car I d take home but I couldn t get any feedback so I had to get up and leave. Had to leave a note to specify that I am no longer interested. He run outside when I was already in the vehicle. This isn t the sales experience you d want and quite honestly when I m spending 70k+ on a car, I don t think that treating me like some female dog is acceptable. I tried to keep this from going online by calling and asking to make a complaint to a manager but was ignored and sent to voicemail instead.
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