Jean Alvarez Review of Jim Ellis Chevrolet
I bought a brand new Chevrolet Camaro from this de...
I bought a brand new Chevrolet Camaro from this dealership and soon after noticed the headliner (carpet on roof) was peeling in two corners. I took it to be serviced as I was told this was an easy fix under warranty. I was told that I had to drop off the vehicle for a week and be given a loaner vehicle. Fine I thought as long as its fixed. A week later when I inspect the headliner it was completely detached from the roof and had a hole in it. It looked like it had been put together by a small child. Once again was told I had to drop off vehicle and the part is once again on backorder. It has been weeks and still waiting on the part and have been stuck with a loaner vehicle that must be swapped out every so often. This is the worst experience I have ever had from any dealership.
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