Jim Ellis has serviced my vehicle 3 times since I ...

Jim Ellis has serviced my vehicle 3 times since I bought it new, all 3 times were just an oil change. The second time, they stripped the drain plug threading. I figured it was just a fluke mistake, and probably not indicative of their service in general. This third time however, is the reason I vow never to go back. They left my coolant cap off which caused me to lose all coolant about 30 miles up the road and my car to alert me to turn off immediately and the temperature gauge to read past the red mark. Two hours later, when Chevrolet Roadside Assistance finally showed up and I made it back to the dealership. I was told they didn't have any loaner cars. Their solution was to put some more coolant in my car and send me on my way. No engine diagnosis or proper check. I had to fight tooth and nail while they played games with me before they finally agreed to give me a loaner and look at my car next week. I will going to Maxie Price Chevrolet from now on, where I purchased the car and was treated very well.