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The service department is poor. I ve taken my truc...

The service department is poor. I ve taken my truck up to them for warranty issues and they say they ll call me when they hadn t even taken my information. Complete gaffe. They didn t want to deal with the warranty.

The sales side of the house are professional when I ve interacted with them about potential purchases. Problem is with finance. They say they re getting you the best interest rate with the big GM banks that they can. They re not. I went to Hendrick for the same car and at a lesser price and got nearly a 2% less APR from the bank Ellis said they couldn t do better with. Dishonest and a waste of time. It s sucks, they re the closest dealer to my home. Instead I go to John Megel who has a competent and honest service department and knows truck and performance vehicle service.

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