eBay Reviews

I bought a Trail Camera on E-Bay that did not work.For me to know it took a few months. I contacted the seller and he was kind enough to refund my money. The only problem was I never received the money back from E-Bay $100.00 even after talking with them many times on the phone they stated that they sent to money to the credit card company (MasterCard) that issued the gift card..Tossed the card ..Never saw the money again...Three years later I purchase a E-Bay gift card, just $25.00 ...Should be no problem right? Wrong, because you need to have a Pay-Pal account and give them your credit card number just too use their gift cards.Yep! You see they don't tell you that when you buy the gift card! It's not on the back of the card either. So I just took the gift card back to Safeway where I bought it and guess what they won't give me a refund either. As far as I'm concerned E-Bay and Pay-Pal are dishonest companies that engage in deceptive business practices and I'll never trust them and never do business with them again deleting my account.

I hope eBay go bankrupt soon. No need to explain why. They screwed me like hundreds of users. See all comments.

I had good experiences for all my online purchases so far. However, it is important for users to do in-depth research before buying to avoid being scammed.

I had a buyer buy an item and they claimed not as described. Ebay decided in favor of the buyer with zero documentation while I on the other hand provided photos and a written description of the item in the listing. Ebay is playing god.

I have had two instances with a purchaser. The first wanted me as a favor to send a gift card to a friend first. He never paid (Also I did not send his friend anything.) The second occasion was similar and this person also did not follow through with a purchase. This person was a Wayne I Norton living at 13438 Remsin, NY. So I have had it with selling on eBay.

I cannot get into my eBay account I cannot change my password or my phoneI have tried so many ways to get them to contact me but all I get is ran completely in circles I would give them a zero rating but you have to give at least one star in order to leave a comment I am very disgusted with

eBay customer service is the worst. The call center they use will give any excuse or lie to get you off the phone. eBay's website is often flawed or has issues on a technical level. It took them forever to migrate to HTML5. It's amazing how such a technically challenged website and horrible customer service and they are still the number 1 auction site.

eBay to withold seller's and maybe buyer's money for 14 days maybe end 2018 or start 2019 according to leak reports.

WE THE SELLER SAY NO TO HOLDING OUR MONEY FOR 14 DAYS!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

IT'S OUR MONEY NOT YOURS!!!!!!!!!!!!!!!!!!!!!!!!!!

SHOULD ALSO BE NOTED THAT eBay is is laying off staff due to lost of business to POSHMARK.

Worst seller support in regards to its selling policies in general. Having to call in and be bounced around the whole place is pretty much the worst. eBay support does not have a grasp on there own policies or appear to have the support needed to have successful growth for eBay or its power sellers. eBay has been declining for years now and I have yet to see any positive change for sellers.

If you have issues with eBay, not all of C.S. can help you. Keep calling until you get a good C.S. agent. Only a few C.S. agents are truly helpful.

If I could rate lower I would. It's sad that I'll no longer be doing buisness with ebay. They don't care about customer concerns, or customer issues, and when sellers don't come through on a sale they are not held accountable. This sad way to do buisness, but I guess when they are making money it doesn't matter.

Global international shipping just another money grab from ebay; got told it was taken off for customs in there country and mine, total BS

Horrible Customer Service. They let people bid with third party applications even after the bid closes. Customer service just hangs up on you when you call in.

If you want to be scammed and lose money eBay is the place to come!

If you sell a item and buyer said Item not as described (when it is), The seller has to pay the shipping return, refund the money and oh wait best part the buyer can send you anything back (not the item you sold them) and eBay will do nothing about it. Then you also get the negative feedback from the buyer.

You contact customer service who say "We are aware this is most likely a scammer but there nothing we can do and you feedback stay as it is".

So both eBay and Paypal have made there money from the sale of your goods and you get nothing apart from loosing money and a bad rap.

Search google or go on youtube and you see 1000's of people who have been scammed on eBay.

Always doing good sellers wrong!! Charging them twice im gonna make my own site for everyone thats better then ebay!

Chromatic Coffee PopUp at Ebay HQ: Silicon Valley Insider

I am a Chromatic Coffee fan and lover of coffee (especially good quality coffee). I tend to purchase iced coffee more because I either burn my mouth on hot coffee or wait too long and then it s lukewarm. So I prefer iced but not a cold brew that is so strong/bitter/dense that it gives me an instant coffee headache, nor an iced coffee that is much too diluted or watered down. Chromatic gets it just right, every time. And their art is always fun to look at (also makes excellent unique one of a kind gifts for your favorite coffee lovers).

So I was pleasantly surprised to see that EBay has a pop up cafe on site. I had got to the location early for my meeting to miss the Silicon Valley traffic (the struggle is real a twenty minute drive can take a few hours if you drive at the wrong time). I also didn t mind waiting for my meeting with a Chromatic Iced Coffee in my hand and seat in the sunshine. Also made me think more positively of EBay as I have a very positive opinion of Chromatic and their involvement in the community and local business (made me think this could also be if value to EBay, shared sense of appreciation for art and community). I also really liked to see a mega business like EBay supporting and promoting a small and local business such as Chromatic.

So if you have a meeting on campus at EBay and you love coffee (or local art and business) head over a few hours early and check out the pop up.

Been using Ebay for many years... initially as a buyer, then as an individual seller and ultimately as a business seller. The 1-star reviews from sellers are correct. Seller support is dismal. Customer service is off-shore and have virtually no understanding of how Ebay works or how to fix anything... including the product catalog, the difference between "products" and "listings", the difference between product reviews and seller feedback, etc. Each time I call, it's like educating a 10-year old on the eBay basics. And they rarely can understand any remotely technical problem. I had hoped eBay would be better than Amazon for our business, but they are both equally and miserably poor for sellers. I guess we have little choice but to focus on directing all sales back through our website.

Tried to call for help on purchasing a 1993 suzuki dr 350 in West Virginia but all I got is a answering machine I am mentally disabled and you are failing me if you do not help me I on this issue I will be that hornet in your bonnet!

Ebay Review System is a joke! Removing Negative review becomes a business of the company. let's see if google is doing the same or not..

I am a long time seller on ebay, If I could give them a negative star I would. They do not protect the sellers anymore. I make and sell custom products with no returns for that reason, ebay continues to side with the buyers and forces a refund therefore killing my profits little by little. I eat every mistake the ignorant buyer makes with no support from ebay. Going somewhere else to sell my products. Customer support is a joe as well, they don't care about the sellers. Piss pour company, didn't use to be this way. sad!!!

EBAY customer service is a joke if you have a problem as a seller, the sellers are always wrong. If you can do business elsewhere I'd say do so. Even if you comply with all their rules, they find a way lower seller discounts, and if you dare call and question things, you hit a stone wall.

they can be good because I can't afford this doll basically, I need this really badly. the only reason I don't have a credit card is because im a teenager not an adult yet

Ebay is HORRIBLE!!! I got scammed by a buyer, and Ebay totally supported them without offering me any chance to give my side f the story. The answer was glaringly obvious! Then they tried to get me to pay all the return fees. Absolutely no support for their sellers, who are the source of their income. I was one of their better rated sellers., No more- absolutely horrible experience!!!

Terrible at protecting sellers. Soon this will be China marketplace because the margins are so small. Ebay does not listen or care about your opinion, and they create horrible business practices for anyone who sells through them, allowing dishonest buyers to take advantage. Ebay only cares about their bottom line and pushes all financial cost to the sellers while raking in significant returns with little to no liability or responsibility.

In the three months since I wrote this review eBay has accidentally deleted my store and would not admit responsibility or fix it for two weeks. After calling every day a rep finally fixed it in about two minutes with no issue. For two weeks they said it could not be corrected. Tonight I was HUNG UP ON by a customer service rep. What a disgrace this company is to sellers and buyers.

eBay has the worst customer support on the planet, and there's seller's on here who is scamming people and ripping them off all the time, and I've made report after report with eBay filing complaints about these seller's, but nothing ever happens to them, but yet when I confronted one of the seller's, he call's eBay and complains about me confronting him, so they put a 3 day restriction on my account, and since I've had my account on eBay, which I opened in 2013, I've never had one complaint against me, I've never had any negative feedback, I've never had any returns, and I've sold thousands of Baseball and Football card's, and i I've always treated my Customers with respect and curdisy, and they want to put a 3 day restriction on my account because I confronted him, it's total BS, and I'm sick of it!!!! Another seller who was and still is doing the same thing, I called a couple of months ago and filed a complaint against him as well, and I spoke with a Supervisor who said she was going to investigate his account, well, 2 & half weeks went by and I said something to that seller again, and he messages me and say's "My account is back to 100%, Thank you", so when I checked his 20 negative feedback, they were all gone, every one of them, which is against Policy, they are not supposed to delete that many feedback all at once, 1 or 2, yeah, but not 20, and the repusentive in the feedback Department told me that it's against Policy, and he said it's strange, because it's showing up as if he's never had any Negative feedbacks at all, but I have screenshots of his Negative feedbacks, so someone in eBay wiped his account clean for him, which is protecting the seller and his Scam's, which feedback it there to protect the buyer's, so eBay is helping these seller's commit fraud, and I'm filing a complaint with the FBI, because eBay protects the CROOKS and helps them get away with fraud, so I believe that eBay should be shut down and prosecuted for fraud!!!!!!!

im a regular customer of ebay, i purchased golf glove from outside of USA, It did not fit well and i requested return label to seller and ebay service team. they just keep talking i need to return myself. this is $8.00 glove, do i need to pay about $20.00 for return? ebay service team stands on seller side not customer. it is so unhappy, i need to go amazon. thanks for reading

Selling on eBay is a BIG RISK. Only sell things on eBay you are willing to lose because chances are you will. eBay is 100% on the side of buyers, not matter what the case. Their customer service will say "we don't need you (seller) you need us (eBay)". eBay has legalized crime and is profiting from it. Buyers basically can do anything they want and get away with it with eBay's help. Not only will people steal from you, but eBay will punish you (seller) for being a victim. Buyer can buy your item, open a case saying "not as described", send back completely different item and eBay will take the buyers side every single time. Their entire system is setup to automatically take the buyers side, seller is automatically always guilty even with evidence to support otherwise. As a 15+ year seller on eBay, my company had avg $100 a day in losses from people who were doing this. Finally I decided to close the business, enough is enough. eBay profits from scammers, counterfeiters and punishes hard working companies who are victims of their policy. Well guess what eBay, we don't need you either. We switched to local based platforms and couldn't be happier. When people ask if they should sell something on eBay my answer is always NO!

Horrible Customer Service. They only allow auction times to be posted in pacific standard time. There email/message GUI is circa 1999, html based one message at a time/hide the inbox. jpegs rarely upload as well, see attached. My computer and internet are quite fast. Items sold in China don't have return shipping labels, so ebay told me to go to the post office and try to ship it myself to China. This is ebay, where many sellers are from china, and they process tens to hundreds of thousands of shipping labels daily. Then, call customer service and they say since the item wasn't as described (the watchband doesn't fit), its buyers remorse and I'm responsible for return shipping to China...wow. They also do not allow you to add photos or information to an auction that has a bid, even though the buyers ask good questions and strictly adding photos only adds information, and prevents you from having to answer many of the same questions from sellers.

Horrible customer service. They cant fix a small problem with the address. Ebay has gone down the drain in last 5 years. Moreover after they transferred customer service to overseas, it has gone worst. I would leave a "0" star if google allows.

I was at first hesitant about ordering from EBay but everything I brought has been spot on and some items I didn t like the seller worked with me to satisfied my expectations. For that reason EBay is one of my many favorite site to order from If I see something on Facebook I always go and see if EBay has it before I ordered

Nightmare experience.

I sell items on Ebay. I note in my ads that I am disabled and unable to travel 10 kilometers to the post office to have my items registered. I offer inexpensive Canada post shipping as the option. I have stamps delivered to me through the mail. I do note that with regular mail the seller assumes responsibility for the lost items. This has worked well. I have thousands of sales and a 100% seller rating.

Recently a new customer filed a claim against me claiming that they did not receive an item. I outlined my condition and the details he agreed to when he made a purchase. This didn't stop ebay from helping themselves to my bank account (without authorization). I have spoken to customer service on many occasions and they are completely unsympathetic to how they discriminate against how their policies discriminate against the physically handicapped/ restricted. Not very progressive on how they deal with minority groups.

Sellers beware. I just spent $200 of my own money to send an item across the country and back because the buyer didn t know what they had purchased, falsely claiming it didn t work because they couldn t set it up properly.

DON'T ALLOW goremaster69 aka William Venner to buy anything from you. He/she/or it plays stupid illiterate to try get out paying from CPAP machine. Thinks he could buy a new machine for $150. The don't protect sellers Period. They automatically deduct from you account once a seller lies and files a claim. Ebay employees ALL contradict each other.

I am beginning to think ebay sucks, I hate trying to get in contact with ebay and getting someone in southeast asia that can't speak english and doesn't understand it either. they are just another corporation trying to make as much money off of the consumer as possible and get cheap labor to answer their phones. It is awful I want an american to talk to. I give ebay the lowest rating you can give a company and everyone should ban together and protest ebay. it's like every place else they aren't concerned about their customers only how much money they can make. I might also add there is no way to get in touch with anyone at their corporate headquarters the phone number is just an automated message which is total crap it just directs you to someone in asia or thailand or to some other foreign country. total piece of crap company

Horrible ..package stolen from porch reported it had police report customer service gave me a diffrent story about the case then they lost report i gave them police phone number and location no one called them to verify. Then re did this process bc wasnt told had 14 days for the case so again did steps i needed to do from ebay and was told i wasnt being re imburst for this even though had what i needed and filed police report. Ive shared this through social media and many people have had the same problem sucks when you work and spend money through ebay and they dont take care of there customers as guaranteed. Also wasnt 10 dollar package was a 400 dollar purchase but i dont suggest them anymore ive had family co workers and friends all switching bc of this. Looking into legal aid for this.

Sold multiple items of clothing and then ebay trashed and suspended my account. Worst selling and buying site out there.

Sellers on ebay -India are selling old or defective products as new.
though they agreed to pay refund, but was a dissappointing experience.

I can't possibly say worse things about their customer service. As an ebay Power Seller, I still can't speak to anyone who has even a slight clue. They fail to honor their own promotions and then charge you unauthorized fees. When you call you are forced to document everything with no burden on them whatsoever. Even if you prove your point the best they will do is tell you that someone will review the matter within 3 days. This never happens, you will not be called back, you will not be emailed and you will not receive a credit. These people should be put in jail.

I have been an eBay customer since 2001 - both buying an selling. I love the unique things you can buy on eBay that you can't get anywhere else. In addition, eBay provides an opportunity for sellers to make a living by selling things to a huge global marketplace. I've had overall great experiences as both a buyer & a seller. I also love that they are great to their employees, their communities & to the environment.

This company is so ugly inside and will be replaced. Do not sell stuff on eBay, they CHARGE you everything you list on eBay that even NOT SOLD. Buyer doesn t need to pay for an item to leave you a negative feedback, seriously? Other seller can make an order and just leave you a negative feedback without paying it! THE WORST COMPANY ON EARTH EVER IN 21st CENTURY!

SHAME ON YOU EBAY!

Blood suckers!

Ebay should be shut down by the better business bureau. I tried selling some random things I didn't need and I had to call multiple times a week for the 6 months I used the site. Not one time was anyone helpful, they literally are taught to recite back what you've said to them and can do little to nothing. The website is full of secrets and I can never seem to get to the same page twice. They have reset my shipping on almost every item, causing me to lose money. Now, I am the victim of a fraudulent buyer who bought my camera and sent it to India and broke it, and eBay has authorized the return. My camera was NOT broken and the buyer was SO sketchy, and clearly committing fraud. I spent over 4 hours on the phone, being conveniently disconnected every time I asked for a supervisor, and when I spoke to a supervisor they literally did nothing other than recite the same stuff as the others. This was a complete disaster. Do not give this company business- it is a waste of time and they are HORRIBLE.

Thanks for treating me with the respect that I deserve.

Very bad company, they protect only buyers but not sellers ... if you are a seller avoid it, i lost a lot of money with them ... 1 star is too much!

I buy the iPhone 5s and it was not describe buy the seller that was stolen. I open the case against seller but eBay goes with favor to seller and close the case. When I called eBay. They said, the case has been closed and we cant do anything. And refuse to open the case. so, eBay allowed people to sell the stolen stuff. Watch out when you buy anything on eBay.

NEVER EVER BUY ANYTING FROM EBAY

If you sell something, and the buyer changes their mind, eBay does not protect you. If they steal stuff, and return less, eBay still does not have your back. eBay is all about cash. Nothing else.

Impossible to find customer support. No imagination of corporation on how to provide customer support during the quarantine. They can have the support personnel work from home and give them company cell phones. I ordered gloves that were supposedly made in the USA and they arrive from China. The seller says the gloves are made in the U.S. but in a Chinese box. I AM NOT BUYING ANYTHING MADE IN CHINA AGAIN. I try to return, and there's no one to reach at Ebay. No wonder everyone is going to Amazon. You can find customer service there.

If you are an eBay seller you know that you are very dissatisfied with the changes that have came in the past 2 years you can't even evaluate a good customer very disappointed I wish someone would start a new e-commerce Center like eBay so all sellers could move there.

Ebay is not good for a new business.
Be aware that if you are selling high dollar items like my business does you are limited to 5 items or 500 dollars in sales per month until EBAY deems you a worthy seller.

For me this was 1 item per month- When I spoke to EBAY about increasing the limit due to the costs of the items I sell they stated I needed more sales to get a limit increase which amounted to I would need to sell 1 item a month for a year to be able to have my limit increased to 2 items per month- Ridiculous, I had the highest rating you can get as a buyer and now that im a seller EBAY feels its ok to do the following:

1: Speak in a condescending tone and state point blank that I need to prove I'm a quality seller -- And I quote "Worthy of the EBAY name..".
2: Unrealistic limitations for businesses that intend on doing more than $500 a month in web sales. (Any small business that intends on succeeding by moving quality goods should avoid EBAY...)

I however was not satisfied with eBay services what so ever I ordered a product and never recieved it, contacted seller first and they were of no help. Opened a complaint with eBay and PayPal and eBay won't do anything because of PayPal and PayPal closed the claim and eBay refuses to help me with situation as I keep getting the ring around from both companies and the seller. I love how at the bottom of your purchase it states get your product oroney back guaranteed which is false because I have been trying to get my refund since August 21,2018 for not recievingy product although FedEx supposedly delivered it and no one will refund my money for never seeing this product I ordered. Their money back guaranteed is false and I will never purchase from eBay again and I will make sure anyone I know that doesn't seem from this company stops as they don't so anything but rip people off and so do the sellers on their website.

I am a 15 year seller and have a 100% customer sat rating. The new dashboard system that monitors sellers penalizes sellers actions that often cannot be controlled by the seller. It causes delayed payments from buyers for 21 days. They can reduce the total dollar amount and number of listings you can make and even limit your search rankings. I am experiencing all of these through no fault of my own even though my customers love me and rate their experience with doing business with them at 100%.

eBay let a customer scam us out of product and our money. DO NOT SELL WITH THEM!!!

I sold a iphone gold 6 on ebay, perfect condition posted pictures of every angle and pictures of the phone turned on showing the serial number.
A day after the buyer ( trollanobm-76212) received the item was delivered he posted pictures of a damaged iphone 6 gold that could not possibly be the phone I sold to him. I called ebay and discussed what should I do because trollanobm-76212 requested a refund for an item and I begin to explain to ebay that pictures he is posting was not my phone! They told me to accept the return, being that he was making false accusations that I would be able to appeal it.
I just received the package from trollanobm-76212 and It was two iphone 4 broken screens. I called Ebay and was told that basically they have to side with the buyer with pics he posted. I never received a payment for the phone! It was always pending from paypal but the day I complained about the false accusations Ebay refunded $400 from my checking account! This is ridiculous I am in the middle of filing a police report and I am taking legal action.

I needed to change an item I ordered before it shipped. I had a short 2 minute wait before I was connected to a customer service rep. He was very polite and took the time and resolved my issue in 10 minutes. I am very happy with the service provided by customer service.

eBay is a great place to work. Exciting opportunities, a collaborative work environment, terrific leadership, and a purpose-driven employee culture all contribute to making this a stellar company to work for.

I would not use EBAY since it does not protect the customers when real problems occur. I won't belabor this point since it has been made before in other reviews.

2.5 out of 5 is pretty bad. They removed my comments which were "Caveat Emptor" buyer beware of this vendor. It should probably be buyer beware of using EBAY!

Bad service falls advertise one year warranty and they don t cover it don t buy stuff for this guy he s a flake

Worse experience ever. Ebay stole from me. Help the seller steal from me. And to top it off removed my feedback, explaining my experience was horrible. Not helpful, go to Amazon. Atleast they won't bend you over and say, shhhhhh.

I ve sold multiple items on ebay and haven t been paid. Just sold a car and the buyer said he didn t mean to buy it ; ebay is a joke. There is zero protection for the seller and they could care less since they still get their listing fee. Not going to waste my time listing anything on ebay ever again.

eBay is a market place which can waste huge amounts of your time. I have purchased many items in many global online market places. I returned to eBay in July to purchase something for my business. Epic fail! See attached screenshot. Seller points finger at eBay. eBay saying nothing. Waste of money. Waste of time.

Want to thank eBay for making my rat rod project possible with all the venders they have on eBay. They have never let me down. I have been using eBay for many years. Thanks again and keep up the great work.

Ebay is great as long as you have zero issues. As soon as you need something worked out...it is a run around. Its hard to get good and accurate help. Simple tasks are made difficult. So I would still say its a good place to sell something, but just be aware of difficulties you can have.

eBay is great if you're a buyer, but absolutely awful if you're a seller. I recently sold a phone for $165 and the buyer sent the payment to the wrong email address. eBay notified me that he'd paid and told me they were holding my money until confirmation of delivery, so I should ship the item to get my money faster. I did as I was instructed, even though the money wasn't showing in my account yet, and because of the payment being sent to the wrong address it was unclaimed and returned to the buyer. Now he has my phone and $165 and eBay won't do anything about it. I've been given the run around between eBay and Paypal and I have decided to stop selling on eBay from now on. I will not do business through a company who refuses to protect me as a seller and is unwilling to contact their own members in regard to theft! They won't represent me in the matter, and they're making this issue my fault even though I did as I was instructed and I have over 230 transactions and 100% feedback.

For the love of God - please fix your messaging system! I get messages from prospective customers and I can't reply from any of my devices. The page either loads a 3rd of the way and times out or I have to exit their message, go tap on their name and click on all of the links to get to the "contact" button (which makes you enter an item number, subject, etc.) - somewhere at Ebay you have to be using all sorts of different devices to test site functionality and KNOW that this feature is EXTREMELY broken. I pray (for your sake) that no one ever comes up with a better product because based on all the reviews on here and your arrogance (thinking you're too big to fail so you'll just ignore all these complaints) - you're going to find the fall is bigger and faster than the build-up.

Buyer protection is a farce. Random decisions by customer service make this a completely unusable platform. Feedback is often retracted when the seller complains so even the feedback system is nothing one can trust upon. And customer service simply doesn t answer to complaints.

I received an email saying I'm going to get $20 if I sell $20 worth of stuff on ebay. Then I sold 4 playstation 3 games so I can make $50 to get new ones. They ended up not giving me the $20 and charged me about 5-7$ on top of that. Also, they must have deleted my email on that account, because I couldn't find it anymore even though it was still in my email's inbox, but it wasn't on my ebay messages anymore. I also called them and they made it seem like I was lying when I still have the proof that they sent me an email. AVOID EBAY AT ALL COSTS! I'm going to put this review in as many places as I can so people know who they are dealing with.

I have used ebay for many years, they were a company I thought i could trust until a couple days ago. Apparently I sold an item to a hacker that they found out a day later (security failure). I recieved a payment ofcourse before shipping the product ($850 galaxy Note 8). However I assume whoever paypal account the hacker used to send me the money was retraced back to the original owner. Thank goodness. Evidently this is a failure due to ebay security but instead I'm being blamed and faulted by ebay, who apparently don't think they should reinburse me. A company that cant trust the people who use them definetly don't deserve my buisness any longer.

horrible horrible horrible people to do business with. they have a 2 star company...and it shows!!!!

ebay = serial spammers. Continue to email you even when you tell them you re not interested in their spam.

eBay is a safe haven for con artists! I am never buying or selling on this platform ever again! Also will let everyone know to never go near it either. Will post on Facebook too to every group to let everyone know to not come anywhere near this con artist company!

I appealed a claim, I was told buy appeals dept. that it was in my favor after submitting documentation showing that I-Phone had an unfulfilled contract with a phone company. Phone co. unable to unlock the phone.Phone is possibly stolen. Was told to expect refund of $295.00 (I-Phone). This was on 01/04/15. Never received refund. Called appeals dept. was told no such statement by rep, not note on computer. I gave them name of rep. I was ignored. Now they telling me I need to contact a separate web site that I have to pay a fee and it does not guarantee that claim will be approved. This has been going on since 11/14. I thought E-Bay was better then this. Taking this up with Better Business Bureau and local news stations that would love to investigate this claim.. No longer going to do business with e-bay.

This is an interesting one. A Venkat Reddy Medapati from San Jose recently left me negative feedback on eBay without any communication and an erroneous claim that the Henge Dock designed for and used by me for 6 years on a 15" Mackbook Pro and sold to them by me "does not work on a 15" Mackbook Pro", which is patently false. I have sent the receipt to the buyer - and the part number provided with the item includes the abbreviation "15MBP", which means 15" Mackbook Pro.

It gets even better. Since it was shipped to a Venkat Reddy Medapati in San Jose, and they joined ebay in 2010, I did some research on Linkedin and found a San Jose based Venkat Reddy Medapati who looks very similar in their photos and their original internship with eBay started in June 2011, not long after they joined eBay in 2010, I can only presume that this is the very same Venkat Reddy Medapati who works for eBay as a Senior Product Manager. (And who uses their real name as an ID on eBay unless they work for eBay?)

If this is all true, and it appears to be, it would mean that an eBay employee wrecked my 15 year old 100% feedback rating since 2002 - when I started using eBay, on a false pretense. That's highly unethical if you ask me. If true, I started using ebay and building my 100% positive rating 8 years prior to this buyer / eBay employee - in 2002 he was just a sophomore at a university in India.

I certainly intend to find out more over the coming days as to whether or not my presumption is accurate - there is more than Venkat Reddy Medapadi in the world, but in San Jose with such a resemblance and using their real name on eBay? Stay tuned for an update!

E BAY IS A RIPOFF DEVIN WENIG IS A RIP OFF YOU CAN NOT BELIEVE PHILP OVER SEA ARE HERE

ebay is the worst selling platform out there. i made a lot of purchases ( 150+) and 3 sales on ebay (my ebay record is 100% positive for 12+ years)and i used 2 times fedex as a shipping company and one time usps as one. 2 months later - $305.44 balance due to be paid. after some email chatting with ebay i found out - those extra charges came from fedex and ebay tried to make me paid them even though ebay provided fedex lebels with prepaid shipping fees. just stay away from ebay as a seller.

Ebay sucks and not only has bad customer service, it has no customer service!

Update** today Ebay refunded fully. I am now 100% happy. After about an 1hr of filing complaints in every form it was further reviewed and fully refunded.

Sold and shipped an iphone 6s on ebay, buyer returned a nokia cracked phone worth $0, Ebay refunds buyer after several appeals.

Would like for someone with ebay to contact me who can make decisions to refund.

eBay is obviously going to go out of business. Since the pandemic, I've had sellers send me threatening messages, even! When you call customer service & ask to talk to a supervisor in the hope that you might get someone who speaks English at least enough to understand what you're saying or to care about decent customer service, you just get another person who barely understands you & just tells you to return the item & doesn't offer any suggestions or solutions! I used to love eBay & used to receive decent customer service, now, with the way I've been treated...EVEN IF THEY EVER DO IMPROVE I WILL NEVER DO BUSINESS WITH EBAY AGAIN!!!

I've addressed the issue of scammers every time I'm selling something and ebay associates refuse to accept that this is an issue nor will they tell me if ebay is working diligently to stop fake buyers.

Customer service is horrible. Ebay actually costed me almost $500 by the time I quit selling on there. The people who review cases and have no clue to English give people their money back even when the seller does nothing wrong. I won't shop on here again if I can help it, let alone sell on here. Even still, Ebay refuses to talk to me in English about the issue.

A few years ago, I received a message from an ebay company asking me to rate their employees. Since I do not make hasty conclusions, I decided to postpone it for a couple of years.
So the time has come!

Briefly about ebay

1. Absolutely inadequate employees, in particular, this applies to the thing that is hiding under the number MC011. Inability to directly and reasonably answer questions hiding behind company policies.
So the assessment of the adequacy of employees 2
2. Inability to make reasonable decisions in disputes
Professionalism score 2
3. Respect for the participants (to their customers who bring them money), at the lower level.
Grade 2

Here's what you get when dealing with this company.
Huge negative experience and spoiled nerves.

This behavior of ebay employees poses a threat to the entire online community.

So I rated you at 222

Soon there s still another 4 and get a rating on the remaining 6 points.

For those who have suffered morally and financially from the actions of ebay employees, I want to say the following

Decency and honesty are very expensive gifts. And do not expect them from cheap people

Good luck

Even users of eBay have virtually visited this place. As a software engineer, I can say it is a great place to work: clean and well-organized campus. It was only a short contract a few years back, but I had fun working with the employees on the project.

Bad customer service and they are doing things I asked them to do and they refused to do it

Absolutely abysmal wretched company with horrible substandard customer service. All their call centers are based in India or the Phillipines now, so you can't even talk to an American. Instead you get some brainless foreigner who isn't qualified to tie their own shoes much less trouble-shoot a technical issue. Ebay is a dishonest, unpatriotic, extremely disloyal company who cares more about profits than they do keeping their buyers & sellers happy. You can't even email them for customer support anymore, their website mandates that you call their phone # and you're forced to talk to one of their undecipherable clueless agents overseas in some third-world country, and after many many days of doing this, spending hours and many transfers, dropped calls, being hung up on, put on hold forever, etc, etc I've come to the inescapable conclusion that eBay simply does not care about their customers anymore. I couldn't possibly give this greedy mindless empty shell of a company a worse rating - absolutely a big fat ZERO.

My history w/ ebay has been excellent, but my last two purchases were never received. One has never been addressed and the other, which you say has been resolved hasn't been. Seller, Koutja_0, says the tracking number showed it was received. I never got a tracking number to follow it up. Now since ebay states a money back guaranyee I'd liked to see ebay follow through.

E-bay does not enforce a company to honor a warranty that their stores advertise. Do Not Buy from Autodayplus on E-bay. They do not honor the 1 year warranty they advertise on almost all of their products. E-bay would not even start a dispute for this item.

I will not ever again use ebay. RIP off and unprofessional customer service. I had to call my bank to get my money refunded. I will let everyone know to not ever use ebay .

I would give a negative 500 Stars if it was possible! I'm a disabled veteran who broke my back in desert Storm and had money stolen from me by an eBay seller who is obviously a fraud because of his recent feedback profile. I asked eBay to step in 2 days before it said that they could step in with my evidence that the seller is a fraud, and my evidence clearly shows 100% that he is a fraud, and they still refuse to escalate it! I've spent over the past three years roughly $75,000 on eBay and this is the first time I've ever had a problem on a $5.21 transaction! ( I alsoaown a brick and mortar store) I don't care about the money, it's the principle of the matter, and it's the lack of caring from their customer service, or lack of customer service that I have a problem with! so here's what I'm going to do, I'm going to contact my lawyers because we are real estate agents and we do have lawyers on call, I'm also going to contact the u.s. secret service who deals with internet fraud and report eBay for aiding and abetting in a fraud felony! Wow, over $5.21! It's the principle of the matter, I broke my back in desert Storm defending their freedom, your freedom, our freedom, and this is the way I get treated! Unacceptable to magnitudes I can't even describe! PS, my sister works for ABC news and I am going to have this on national news soon!!!!!