I can't possibly say worse things about their cust...

I can't possibly say worse things about their customer service. As an ebay Power Seller, I still can't speak to anyone who has even a slight clue. They fail to honor their own promotions and then charge you unauthorized fees. When you call you are forced to document everything with no burden on them whatsoever. Even if you prove your point the best they will do is tell you that someone will review the matter within 3 days. This never happens, you will not be called back, you will not be emailed and you will not receive a credit. These people should be put in jail.