Extremely slow in placing us in an actual overnight room. It s currently 2:43am. They initially told us that we would be given a room to rest in at 12:05am. Also currently still waiting! Nice employees though!
THIS IS THE WORST EMERGENCY ROOM IVE EVER EXPERIENCED..... IM MILITARY THEY WERE RUDE & THE WAIT IS KILLING PEOPLE... LITERALLY
Terrible care! Google should make 0 stars an option. My brother broke both of his ankles and he had three surgeries. The nurses will often leave the patient in pain. My brother suffered and was crying, yelling, and they did nothing! If you get the nurse Sheryl, I recommend asking for a different nur...
Terrible. They market themselves as a world-class facility, but facilities are run down and I had to lay in my own sweat and blood for over 24 hours in Triage before they even offered to change the sheets.
Vanderbilt is the best place to get medical care highly recommended
This is my daughter's second time here...The first time she was here the staff was a bit of a bully...I do know that patients has rights and one is to refuse anything..One nurse flat out said my daughter had no choice...That's when I step in...She has choices and a nurse or doctor can't force anythi...
I cannot fathom how in the world you can justify killing an innocent child!! I hope you are haunted by your decision today!
Vanderbilt hospital has the worst employees people that works and housekeeping or and the cafeteria being sad that you're a patient from the hospital can you order something and you been getting your meal for 3 days in the same order and then tells you,you get the same thing it's so ridiculous about...
If I could give 0 stars; I would. If Vanderbilt is considered one of the best hospitals, then I don't want to see the worst.
I went in because I had been having some groin pain. Doing a little research, sounded like a hernia. Pain radiates from the right side of my groin to my right testicle (sor...
Great health care services offered by high quality medical professionals. Highly recommended and respected by the Health care system.
I have had multiple problems including colon cancer and 2 heart attacks, a severe fall with multiple fractures and all were treated with great care. Love the hospital, but, Dr. Singh, a back surgeon has not been very gracious.
Multiple 210 mile trips and not a diagnosis yet. Gonna change back docto...
very professional, took all the time needed to answer any questions. I will never use doctors in Hsv, AL again
My father has been battling bladder cancer for several years now. He was scheduled to have surgery at Vanderbilt and after waiting six weeks, two days before his surgery he found out the doctors office had changed his surgery time without even telling him. The office didn't handle the situation ve...
We were referred to orthopedic oncology clinic there and the nurse who called me was very incompetent. She told me i should have left my daughter in the hospital in vanderbilt to get her ct and biopsy done there when i've already explained that we live in Knoxville and it is not an option for us to ...
Absolutely horrible. We waited for 9 hours and at the end never got to see the doctor.
My father in law is here for a back surgery and we have had a great all around experience in the ICU and with the medical team. The waiting areas are comfortable and both the cafeteria and cafe are fantastic. I would definitely recommend Vanderbilt and suggest using the free valet parking.
Worst experience in a doctor's office I have ever had.
My husband received the best care in the ICU I have ever witnessed in a hospital. The nursing staff had wonderful bedside manners and were very knowledgeable in their care of him. The doctors and NPs were thorough with their plans and assessments; they were very willing to explain what they were doi...
Since I have insurance and no longer am fighting with doctors and staff who were lazy about their jobs, I trust them 1000% with my life...Staff is really helpful and caring and I no longer have to wait 6 to 10 hours in the ER...Communication has improved big time and couldn't ask for a better team o...
My wife was a leukemia patient there until we decided to stop letting the doctors make all the decisions for us. And trust me when dr Strickland was told that things got messy. Tired of seeing to many different doctors and waiting hours to get things done. We are now getting treatments at Mercy Heal...
This place induce my daughter and didn't know what the hell they were doing they stuck her 7 times and blew her viens
Just be ready for + 10 hour wait and people making faces
My wife recently had a second knee replacement here. She had a bad reaction to the pain meds and the staff worked hard on finding a solution. The medical students are great and the medical staff has a lot of patience and empathy
Four stars due to the lack of clear directions on the signs. It is h...
If I could give a 0 rating, I would. Medical kidnapping is running rampant here!! Do not go to Vanderbilt if you fear having your children removed. This is a corrupt hospital and needs to be shut down!!
WORST hospital I ve ever been to. In 2009 they sent me home with broke vertebrae & broken jaw that my general dentist found 2 weeks later AFTER my teeth kept feeling like they were falling out.....then life long problems with my back found 2-3 years later now have degenerative disk.
This weekend ...
I was transferred from an Army Hospital for having Seizures to the Adult Emergency Room at Vanderbilt. While there, I received no IV drip, No medication for my head, and I never even saw a doctor. The only thing they were sure to do was get my husbands information to ensure that billing would be com...
My autistic son sees a feeding therapist at the children's hospital. Sometimes I go to park in the garage and there is no problem. Other times there are guards telling me that even though I am 10 days from being induced in labor I can't park in the garage closest to the office because it's " valet o...
The Drs and staff are wonderful. My son was there 7 days in children's. Could not have asked for better.
Horrible staff service. Tried calling twice to talk to my cousin, gave the code. Her mother had my name on the list. They yelled and said WE CAN NOT CONFIRM OR DENY THAT THE PATIENT IS HERE. And hung up on me... very rude, very impolite, most definitely could have better operating systems.
I was transferred from another ER for a dental abcess. I was advised at the transferring ER that I would be admitted and given IV antibiotics, which my CT scan showed the need for, in addition to a consult with the oral surgery team upon arrival. I was unaware that I would be waiting in the ER at Va...
very helpful, everything clean. nurses and doctors are very nice. was in the emergency room for a day.
The best hospital I've ever been to. I'm very grateful, they saved my husbands life ( Roger Mims) on more than one occasion. God bless Drs. Derrick Moore, Fissel, and McKinnea and their associates.
Was there for a 30 minute scheduled outpatient procedure. Was billed $5400 for a "facility charge" on top of the cost of the procedure. Was not informed prior of the possibility of such a charge. Vanderbilt Patient Relations (what a misnomer) stands by and defends the charge. Give me a break - R...
My husband has stage 3 lung cancer. He has wonderful doctors in Johnson City , TN ,but Johnson city doesnt`t have the advanced technology to deal with his cancer like Vanderbilt has. Dr. Sally York and Dr. Erin Alexis Gillaspie are 2 of the most fantastic doctors I have had the pleasure of meeting i...
Bad service but very accurate diagnosis and resolution.
Good luck trying to get anything done in a timely manner. I came in at 11:45pm and at 6:30am, I'm still waiting for any steps to be followed through. I think they are waiting for my blood clot to cause shock so they can force a surgery. Very upsetting because my original nurse was kind and moved wit...
Rude employees talk down to you. The cafeteria is nasty as hell. No clean tables and food all over the tables. Overpriced food that is ok at best.
I was in the hospital for an open heart surgery and everyone of the staff were so nice, I loved it there. I only have one complaint. When I was released I waited 30 minutes to get a wheelchair but never received it.
My elderly mother was airlifted to VUMC after a fall and experienced severe head trauma. EVERYONE that treated her was great! Empathic, caring doctors and nurses. Special shout out to the Emergency Department and the nurses and staff in Neuro ICU. My mother would not have progressed as fast as s...
RIP Presley Elle Wood. Due to the hospitals hospitals poorly trained staff a little girl died because of the hospitals lack or urgency and compassion. Sick people arent people to them.
Great Dr pleasant and helpful receptionist and nurses just don't like being left in the examining room for so long before the doctor comes in
Check around with other In Network Providers before choosing Vandy. Too big of a bureaucracy to get anything resolved. Too many 'Chefs in the Kitchen' when trying to coordinate care, much less problem resolution. Consistently overbill, overcharge. I'm familiar with the industry and based on Care a...
This is the best hospital I've ever been in. Every nurse, med tech, kitchen employee and the people that cook are great. They have the best food. I was there for a week and loved every meal. My neurosurgeon, Dr. Parker at the spine center were the best. Everyone from the receptionist all the w...
Our daughter has a rare disease that requires specialized medication. For weeks now she has been getting the runaround from the doctors staff and has run out of medication. This is totally unacceptable and we are at the point she could have to be admitted into a hospital for IV feeding. The office...
My fiance being pregnant, for some reason has not been able to keep food or even water down for the past 12 hours! Constantly vomiting and cramping, clearly dehydrated. Got here around 4:00am now she finally has a bed, but in the middle of the hallway. I have a feeling from the last 2 times we have ...
I came in short of breathe and scared. I had to leave my job of 31 years because of health problems and trying to get my social security disability approved. I kept putting off my problems thinking they were minor issues. But when I couldn't walk 2 foot with out gasping for breath I knew something ...
They took great care of my uncle here and they were clean and accomodating. The nurses & doctors were friendly.
I'm the director of Revenue Cycle and HIM for one of the top 10 largest health systems in the United States.
The nurse practitioner at Vanderbilt Primary Care in Mt. Juliet was dismissive about a cough issue that I was having and recommended over the counter or Mucinex as a treatment. I'm so tire...
Bad hospital that won't stand behind qualified employees for having an opinion. If you want robots, hire robots. And of course you're in Tennessee. Of course.
Thank you for
Healing my loved one Great Job
I HAVE BEEN GOING TO THE SAME DOCTOR FOR OVER 5 YEARS ONCE A MONTH AND HAD A $40.00 COPAY THEN TWO MONTHS AGO THAT CHANGED THE BILLING TO 3 COPAYS AT $100.00 FOR THE SAME THING I HAVE BEEN PAYING $40.00 FOR OVER 5 YEARS. PEOPLE DO NOT MATTER IT IS ALL ABOUT THE MONEY.
I can not brag enough on Trama 10 North. Words can't not explain how much you guys mean to me and my family. The dedication and care you provided my mother was absolutely outstanding. Thank you all so very much.
I wouldn t recommend this facility if it was the only option for medical care. My husband has been a Crohns patient since 2013. We ve always tried to go along with their recommendations but if we ve ever disagreed or challenged their reasonings for certain things, it s been like pulling teeth to con...
My husband got burnt this year and they took very great care of him i just want to take the time and thank The Burn Team for taking great care of my husband he is doing very great at the time being you guys have truly blessed our family in so many way thank ya'll so much for all the great work and m...
I want to say 1st and foremost thank you!
My mother was in the hospital for 8 days in east TN with covid19. Your research team tried a drug on many and this one particular drug was sent to the hospital for her and 2 days later she was getting out! Thank you for the knowledgeable Dr's and research t...
My mother had major gastric surgery while out of the country. Upon return she became very sick and we took her to Vanderbilt Emergency Room. They determined right away that she was gravely ill and would die within a matter of hours without immediate surgical intervention. Dr. Williams and his team ...
Fantastic staff and everyone is always helpful, love coming here when necessary.
I have been to the VA part of candy. I'm very pleased with the results from the doctor and the other stuff. My wife is in remission now for four years. And she was in Vanderbilt hospital for that. I will give move than five stars if I could.
My daughter spent quite a bit of time there with liver cancer. Her doctors were amazing people and most nurses were the kindest sweetest people I've ever met. They treated my child with the up most care. The only reason I didn't give 5 stars is bc of the promises that were made to my family and my ...
I love the care we receive here! The drs and nurses' bedside manners are amazing, their support of the family of the patient, and their patience with the patient during recovery.
My dad had an emergency high risk, quadruple by-pass last week, and while he did have some complications, they were ri...
Came to the Emergency Room. Ridiculous to wait over 7 hours to see a physician. There should be a law against patients being in pain and having to wait this long. Something is wrong w Vanderbilt making sick people wait this long. Is it bc of not being able to pay the needed staff? Just wanted everyo...
Baby Killers. If it were possible to give negative stars it would be - 1 Million. They put Baby Steffen to death. Read all about it at Medical Kidnap. Don't take your sick children here.
I went to the ER. When I first got there, I was seen and treated immediately. The Doctor and nurse were SUPER! I felt like I was in goods hands; then the shift changed and so did the way I got treated by the new shift's doctor, Dr. Davis Thomas (intern), and the nurse - it was HORRIBLE! They had ic...
In 2017 your Triage unit saved my daughter's life. She was air lifted in after a motorcycle crash. Was there for 5 weeks. God bless this hospital and their staff. Best doctors and care staff anywhere. Period.
Vanderbilt Medical Center(Urology) The Best Anywhere !
Like much of US healthcare, it's all about profits over people, and if you're non-white expect less than professional behavior.
Very thankful for my doctors and nurses that got me back on the right track. I wish I could personally thank each individual one! Great Place! Thank y'all!
Healthcare refined by people that love what they do. Change is constantly connecting faithful people. Glory Light isn't white, it's green...!
This is about some care partners and nurses from the ER to the 6th floor. If you ask to use the restroom you just cut there throat you should see the look you get. I'm here now and can't wait till I'm discharged. I had one nurse on Sunday took the time to let me wash my face and brush my teeth. If y...
Hate that place! Rooms were terribly old for the money you spend. Whole hospital is old and outdated. It is super confusing to get around. My husbands surgery wasn't a success. Could have done less harm in our small town.
My sister had surgery. I had never been in the hospital until the day of the surgery. I interacted with about 10 of the staff and every single one were as nice and helpful as could be. The surgery went well. The doctors were great.
My sister, who has been in and out of the hospital since Jun...
Garbage hospital. My mom had an appointment (scheduled 3 weeks in advance) to consult with a heart doctor. Well on the day of her appointment she luckily decided to call to confirm everything. (All they had sent us was one piece of paper and it was useless information.) Turns out they didn't accept ...
Vanderbilt Hospital with the help of DCS and Judge Wayne Shelton have succeeded in murdering Baby Stephen today. Avoid this hospital at all costs.
Very professional and caring staff. Strongly recommend Vanderbilt.
Been going to the cardiovascular departments for 25+ years and they are great. All my doctors and their staff are amazing. Wouldn't go anywhere else.
My boyfriend had a surgery and was treated horribly while there. They did not treat his pain well at all the nurses were never on time and he had to push the button for the nurse every time. When we finally got home he was doing good but still in alot of pain, he called about maybe getting some medi...
The staff there really cares about u. Especially Connie
This hospital knows their stuff. Then again I was born in this hospital 28 years ago and its just amazing miss being home and going to a hospital that knows what they are doing