Extremely slow in placing us in an actual overnight room. It s currently 2:43am. They initially told us that we would be given a room to rest in at 12:05am. Also currently still waiting! Nice employees though!
THIS IS THE WORST EMERGENCY ROOM IVE EVER EXPERIENCED..... IM MILITARY THEY WERE RUDE & THE WAIT IS KILLING PEOPLE... LITERALLY
Terrible care! Google should make 0 stars an option. My brother broke both of his ankles and he had three surgeries. The nurses will often leave the patient in pain. My brother suffered and was crying, yelling, and they did nothing! If you get the nurse Sheryl, I recommend asking for a different nurse. My brother was yelling and all she did was tell him, Breathe, just breathe." No pain meds, no nothing. If my mom wouldn t of been there to tell another nurse to get the medicine for him, he would of cried all night long. While you are in a room you can here other people being left alone screaming, moaning, and crying. When they're trying to discharge you, they are more concerned about trying to get you to leave rather than how good of health you are. The people controlling the wheelchairs suck. They shove them around and they don t know how to work it. This one man didn t know how to put the foot pegs on. They shoved the wheelchair and hit my brothers ankles on the wall twice. I would definitely not recommend.
Terrible. They market themselves as a world-class facility, but facilities are run down and I had to lay in my own sweat and blood for over 24 hours in Triage before they even offered to change the sheets.
Vanderbilt is the best place to get medical care highly recommended
This is my daughter's second time here...The first time she was here the staff was a bit of a bully...I do know that patients has rights and one is to refuse anything..One nurse flat out said my daughter had no choice...That's when I step in...She has choices and a nurse or doctor can't force anything upon any patient...They kept her in a room with sliding doors and a curtain..Mind you my daughter is very young and likes her privacy but even after I put a note on door to close after leaving, they still left it open..It was suppose to be a quiet area but the chitter chatter was much...The nurses for some reason think that not wearing gloves is ok...Makes me wonder how they became nurses in the first place...Some would get upset when my daughter asked them to put gloves on...Now today my daughter had surgery which was supposed to have been yesterday..Npo after midnight and went down to have surgery around 4:30pm...She had to wait all day and now she's out of surgery and it's 11:00pm...Still in O.R. recovery and not in a room...24hrs and no food...It's seems doctor put her off till last to accommodate others (better insurance ) Tuesday she had a procedure done where fluid is drained from around her heart and this doctor actually did something to her heart that could of caused her to bleed out and he didn't explain this to her...She has had this done many times before without any complications...Another student doctor trying to explain to me that it's normal with all the times she's had it done..Ummmm, No!!!! They make excuses for one another and expect us to agree...That doctor fouled up on my child and he owes her an explanation...!!!! Why and how???? She is supposed to know what was done to her and not treated like she's a test object.By no means am I ungrateful...Vanderbilt did save her life and I will forever be thankful..Just need better communication and nurses who follow the rules....And doctors need to know that my daughter is important whether she has the best insurance or not..She is my everything and deserves to be treated as if she was one of their own.....Train these nurses on a regular-basis about gloves and infections..It's not ok to touch my child with your bare hands and definitely not ok to put gloves on and touch every single thing in the room..Not ok to put gloves on outside of her room and then come to touch on her...Not ok to touch her medicine with bare hands....This is in all hospitals we have experienced this...Tennova Regional in jackson tn and tri -star centennial in nashville....Let's not leave out old nasty Jackson General in jackson tn....Patients need an (advocate), not the old social worker in hospital that you see only once and they do nothing...A real person to fight for our patients in hospitals that's being treated improperly by staff...
I cannot fathom how in the world you can justify killing an innocent child!! I hope you are haunted by your decision today!
Vanderbilt hospital has the worst employees people that works and housekeeping or and the cafeteria being sad that you're a patient from the hospital can you order something and you been getting your meal for 3 days in the same order and then tells you,you get the same thing it's so ridiculous about this and then also you have to talk to the supervisor to complete your whole jobon top of that you have to talk to all the supervisors from the team to give you what you want and that is so ridiculous that you cannot get the stuff
If I could give 0 stars; I would. If Vanderbilt is considered one of the best hospitals, then I don't want to see the worst.
I went in because I had been having some groin pain. Doing a little research, sounded like a hernia. Pain radiates from the right side of my groin to my right testicle (sorry for the details, just stating so you could imagine the type of pain I have). I'm new to the area, so, I don't have a PCP or anything. They do a half-assed physical exam, and an ultrasound on my right testicle. Don't find anything, so they diagnosed me with "testicular pain". They said If i had anymore pain, to come back. But find a doctor in the mean time.
I find a doctor. He says, I need to see a specialist. Fine, next one is booked out like 3 weeks. Awesome. So, in the 3 weeks waiting for the specialist, the pain progressively gets worse, and I go back. Just like they told me to do if the pain gets worse. They check me in, another half-assed physical, and another ultrasound on my testicle. I told them, "the pain radiates around my entire groin. It just hurts in my testicle. I don't think my testicle is the cause of my pain. I think it could be an inguinal hernia. Is there another test we can do?" "An ultrasound wouldn't really find a hernia if that was the case. The only test we can do would be too risky with the radiation. Go see a doctor."
I ended up having to cancel my specialist appointment because of family issues, and I had to go out of town. I make another appointment with the specialist. 2 more weeks. Again, the pain gets too unbearable and is starting to really freak me out. I go back. Me trying to give them the benefit of the doubt like, "Hey, this guy has been in 3 times now... maybe this is something a little more serious than we think." I get in, they took blood, which they never did the other 2 times, and then I waited for 7 hours. If sitting there for 7 hours wasn't bad enough, they left the IV in my arm the entire time. They bring me back, quick exam, and boom. Can't find anything, "Go see a doctor". WHAT THE @#$& ARE YOU?! A guy, DRESSED LIKE A DOCTOR?!
The right side of my groin is swollen. It hurts to laugh and cough, can't sit for too long without pain, sometimes my testicle will get pulled up into my body, irregular bowel movements, and urinating shouldn't be this hard. I'm 26... I've got a while until that sort of problem arises. I'm not a doctor, but if something hurts, swells, and effects everyday living; something isn't right.
Great health care services offered by high quality medical professionals. Highly recommended and respected by the Health care system.
I have had multiple problems including colon cancer and 2 heart attacks, a severe fall with multiple fractures and all were treated with great care. Love the hospital, but, Dr. Singh, a back surgeon has not been very gracious.
Multiple 210 mile trips and not a diagnosis yet. Gonna change back doctors if he don't do something soon.
Overall in all my 7 heart procedures, colon cancer and 15 broken bones from a fall I wouldn't go anywhere else. In all my stays only one VERY RUDE nurse. Everyone is super and I recommend Vandy very highly.
very professional, took all the time needed to answer any questions. I will never use doctors in Hsv, AL again
My father has been battling bladder cancer for several years now. He was scheduled to have surgery at Vanderbilt and after waiting six weeks, two days before his surgery he found out the doctors office had changed his surgery time without even telling him. The office didn't handle the situation very well and now he's starting all over trying to find another doctor who will keep their scheduled appointment time. You would think when dealing with cancer patients there would be even more care and consideration given to the patient but unfortunately that wasn't how Vanderbilt handled my father's situation.
We were referred to orthopedic oncology clinic there and the nurse who called me was very incompetent. She told me i should have left my daughter in the hospital in vanderbilt to get her ct and biopsy done there when i've already explained that we live in Knoxville and it is not an option for us to stay in nashville and we have another child we had to leave with friends for the day.
Now according to childrens her office wont return calls to get some paper work done. Is that some sorr of retaliation because i couldnt stay in nashville? Thats how this whole thing makes me feel! Or is it lousy service because they know we have no other option in the area since our daughter is a child?
Either way my frustration level is increasing by the minute due to lack of care and competemce thus far in coordinating care.
Dr Holtz needs new staff or something
Absolutely horrible. We waited for 9 hours and at the end never got to see the doctor.
My father in law is here for a back surgery and we have had a great all around experience in the ICU and with the medical team. The waiting areas are comfortable and both the cafeteria and cafe are fantastic. I would definitely recommend Vanderbilt and suggest using the free valet parking.
Worst experience in a doctor's office I have ever had.
My husband received the best care in the ICU I have ever witnessed in a hospital. The nursing staff had wonderful bedside manners and were very knowledgeable in their care of him. The doctors and NPs were thorough with their plans and assessments; they were very willing to explain what they were doing and the changing conditions of my husband in terms that I was fully able to understand. I could not ask for a better ICU staff than what we had. I would fully recommend Vanderbilt to anyone needing to be in a top-notch hospital.
Since I have insurance and no longer am fighting with doctors and staff who were lazy about their jobs, I trust them 1000% with my life...Staff is really helpful and caring and I no longer have to wait 6 to 10 hours in the ER...Communication has improved big time and couldn't ask for a better team of doctors. I hope all can take Vanderbilt as an example of how a hospital should be run....
Ok Vanderbilt, I have kept quiet enough, disability people are more than just numbers and money to your clinics like Rheumatoid Arthritis and Urology. We are given insurance, by our government, and you are being selective on who you treat, because of the insurance, says all we need to know, all you care about is money and not the people. We are more than just numbers, I'm denied medical treatment through functional medicine because I will not wear a mask, when my procedures were done, none of you, had a mask on, during the initial start. This is ridiculous and I'm sure, millions more, go through this same selectivity!! Think I shall call board of health, any admin at the hospital, my insurance, and start propagating how selective you've become! We trust and depend on you, as prominent specialists, to treat us, disabled or not, with the best care, we can get. Many of you want the tags and labels bestowed, but None of the work, because all you care for is MONEY!! Severely disappointed in your treatment and care for us patients who, most do not even know these policies, yet, ascertain all the headache from just trying! No wonder people give up, get mad, or just take the exit strategy best suited for them, and for some could be suicide, all because you will not take their insurance!!! Cowards, where is your HIPPA regulations now? Loopholes to benefit you not us, and you would not even have a job without us....Unbelievable!!!! Inexcusable!!
My wife was a leukemia patient there until we decided to stop letting the doctors make all the decisions for us. And trust me when dr Strickland was told that things got messy. Tired of seeing to many different doctors and waiting hours to get things done. We are now getting treatments at Mercy Health and recommend it over Vanderbilt any day. Way more organized. I do not need a bot telling me to speak to patient advocates
This place induce my daughter and didn't know what the hell they were doing they stuck her 7 times and blew her viens
Just be ready for + 10 hour wait and people making faces
My wife recently had a second knee replacement here. She had a bad reaction to the pain meds and the staff worked hard on finding a solution. The medical students are great and the medical staff has a lot of patience and empathy
Four stars due to the lack of clear directions on the signs. It is hard to find anything.
If I could give a 0 rating, I would. Medical kidnapping is running rampant here!! Do not go to Vanderbilt if you fear having your children removed. This is a corrupt hospital and needs to be shut down!!
WORST hospital I ve ever been to. In 2009 they sent me home with broke vertebrae & broken jaw that my general dentist found 2 weeks later AFTER my teeth kept feeling like they were falling out.....then life long problems with my back found 2-3 years later now have degenerative disk.
This weekend my dad was life flighted to Vanderbilt due to car accident. I will say he has no health insurance...so I didn t expect too much but a little concern would have been nice. He arrived at Vanderbilt around 11:00. He was lifeflighted due to head injury, pain in hips, and in back. He didn t get CT scan until 4:30 A.M was laying in the room grunting with pain and did not receive any pain Medicine not even Tylenol. . . Around 6:30 they come in and said he had 3 broken vertebrae. Upper and lower broken jaws, still no medication for the pain. Finally at 8:00 I asked the nurse and DR if they were laying in the bed with broken bones flat on their back WOULD THEY WANT TO LAY THERE WITHOUT ANY PAIN MEDICINE. They brought pain medicine 1 hour later then moved him to trauma unit. They let him leave Saturday at 4:00 with no surgery, no back brace, nothing for his broken bones jaw or back. Whenever I broke my jaws in 2009 they had to have plates & wires shut and my break was not near as bad as his. He complained with chest pain the whole time also, no EKG or anything just let it all go. Also, no MRI of the brain and was sent for concussion & head trauma. Then released within 15 hours.
Needless to say, he s still at home in tons of pain can t move hardly out of bed. We will never be back again and if I had the option he wouldn t have went there in the first place. This place is a JOKE. Do not go, especially if you don t have insurance because they will not take care of you!!! There is suppose to be no difference whether you have insurance or not but I promise you there is.
I was transferred from an Army Hospital for having Seizures to the Adult Emergency Room at Vanderbilt. While there, I received no IV drip, No medication for my head, and I never even saw a doctor. The only thing they were sure to do was get my husbands information to ensure that billing would be completed and they can collect their money. The nurses were rude and disrespectful. When I would ask for anything, the nurses would give me an attitude. When my husband and my kids arrived at the hospital to see me, they ignored them for an hour and a half. Only when they discharged me, was I able to see them. They didn't tell us anything of what was going on with me, or give me any sort of documentation. They were the least professional and abusive staff I've ever met. As they were trying to discharge me, the nurse kept digging into my personal belongings, they wouldn't leave so I could change, and they just walked me to the front of the ER and left me there. If no one was there to pick me up, I would've been stranded. I highly recommend going to another medical facility at all cost unless it is absolutely necessary. Just based off my experience here, I would never come back to this facility even if it was a last resort.
My autistic son sees a feeding therapist at the children's hospital. Sometimes I go to park in the garage and there is no problem. Other times there are guards telling me that even though I am 10 days from being induced in labor I can't park in the garage closest to the office because it's " valet only." I burst into tears and drove around again ( the guards weren't there By the Time I Got back around) I found a parking space just fine. Im seriously considering changing the schedule or moving locations just because I don't wanna fight with a stupid person every time I have to take my kid to the dr. Their job is totally useless. I was so upset by the time I got into the office that they have started an inquiry. The Dr's don't seem to know that this is happening to their patients.
The Drs and staff are wonderful. My son was there 7 days in children's. Could not have asked for better.
Horrible staff service. Tried calling twice to talk to my cousin, gave the code. Her mother had my name on the list. They yelled and said WE CAN NOT CONFIRM OR DENY THAT THE PATIENT IS HERE. And hung up on me... very rude, very impolite, most definitely could have better operating systems.
I was transferred from another ER for a dental abcess. I was advised at the transferring ER that I would be admitted and given IV antibiotics, which my CT scan showed the need for, in addition to a consult with the oral surgery team upon arrival. I was unaware that I would be waiting in the ER at Vanderbilt. When I arrived at the ER at Vanderbilt, reception was kind enough, but I had to go through triage again, then wait until I was put in a room with three other patients in it. I was asked personal information in front of these people, but that's not the worst of it, not by a long shot. They have an ED/ER doctor that evaluates you, apparently, but not even ibuprofen was offered for my high level of pain. While I appreciate the epdemic plaguing the country, I'm not an addict and don't want to be treated for a condition I don't have. About an hour after being placed on the "fast track," I met with two students from oral surgery; I had no problem with students treating me, but think it's something you should be made aware of. They were very kind, as was my attending nurse. They let me know they would be draining the abcess and would consider possibly removing the teeth at the core of the issue. I was placed in a procedure room where the students came in with who I assume was a supervising resident. The students were wonderful, the resident was cold. I was advised that they wouldn't be removing the teeth, as it's "not an emergency room procedure," but that they would happily cut my gum down to the bone. I cried as I told the resident I couldn't afford a dentist, or I wouldn't be in the position I was in. He didn't care. The shots I received in my mouth to numb me for the procedure were excrutiatingly painful, and please keep in mind I wasn't even given an ibuprofen prior to this procedure. They were willing to cut my mouth down to the jaw bone, leaving it exposed, cutting my gums between the teeth that were the issue, with an abcess next to my jaw bone, my mandible, but couldn't be bothered to remove the teeth while they were there. I won't go so far as to call it lethal neglect, but I will call it barbaric and brutal. Again, the students were compassionate and I believe they'll make excellent providers upon completion of their program, but the supervising resident had a conscience in la-la land. Now, I have to go through another round of shots in order to have the teeth pulled, and it's my church that came through, willing to pay for an oral surgeon to remove the teeth I need removed. After the procedure concluded, I was ushered back to the fast track room, my face swollen inches from the base, in excrutiating pain, and I'm told they recommended Tylenol for pain. Again, I take issue with being treated for a condition I don't have, which is what I assume they're doing now with patients and pain medication. I couldn't talk for the duration of my one hour ride home with my friend who was kind enough to pick me up, and she had to keep my toddler overnight. I went home shaking with pain so fierce, it compared with labor pain. I had chills. I couldn't talk. I could barely sleep. I asked the ER doctor to prescribe 800 mg ibuprofen tablets to me for pain, which she agreed to prescribe (if you need pain relief and you can't obtain anything else, this will do more than Alleve and just forget Tylenol). It barely touched the pain, but helped reduce some of the swelling. I remember the supervising resident telling me they've seen antibiotic resistance in some cases of infection, particularly with antibiotics prescribed for dental abcesses. Don't you think it'd be a better, let alone more humane, idea to address the cause of the infection, rather than keep patients who can't afford a dentist on a loop of antibiotics? Perhaps, just perhaps, this is part of the reason antibiotic resistance is being seen. Completely irrational. I take serious issue with how inhumanely I was treated. I may not be rich, but you should think more about how you're lucky to have patients to practice on in the first place. Go somewhere else.
very helpful, everything clean. nurses and doctors are very nice. was in the emergency room for a day.
The best hospital I've ever been to. I'm very grateful, they saved my husbands life ( Roger Mims) on more than one occasion. God bless Drs. Derrick Moore, Fissel, and McKinnea and their associates.
Was there for a 30 minute scheduled outpatient procedure. Was billed $5400 for a "facility charge" on top of the cost of the procedure. Was not informed prior of the possibility of such a charge. Vanderbilt Patient Relations (what a misnomer) stands by and defends the charge. Give me a break - REALLY??? Future patients BEWARE. The sky does not appear to be the limit for their imaginative and creative billing. THIS is what is wrong with our HEALTHCARE system.
My husband has stage 3 lung cancer. He has wonderful doctors in Johnson City , TN ,but Johnson city doesnt`t have the advanced technology to deal with his cancer like Vanderbilt has. Dr. Sally York and Dr. Erin Alexis Gillaspie are 2 of the most fantastic doctors I have had the pleasure of meeting in my life. My husband and I are Christians and we agree that God is going to work miracles through these 2 ladies to make my husband well again. Thank you and God bless. 10 STARS!
Bad service but very accurate diagnosis and resolution.
Good luck trying to get anything done in a timely manner. I came in at 11:45pm and at 6:30am, I'm still waiting for any steps to be followed through. I think they are waiting for my blood clot to cause shock so they can force a surgery. Very upsetting because my original nurse was kind and moved with urgency. Once shift change happened, it was like the 4 hour wait in the lobby.
Rude employees talk down to you. The cafeteria is nasty as hell. No clean tables and food all over the tables. Overpriced food that is ok at best.
I was in the hospital for an open heart surgery and everyone of the staff were so nice, I loved it there. I only have one complaint. When I was released I waited 30 minutes to get a wheelchair but never received it.
My elderly mother was airlifted to VUMC after a fall and experienced severe head trauma. EVERYONE that treated her was great! Empathic, caring doctors and nurses. Special shout out to the Emergency Department and the nurses and staff in Neuro ICU. My mother would not have progressed as fast as she has without the competent care she received. Thank you.
RIP Presley Elle Wood. Due to the hospitals hospitals poorly trained staff a little girl died because of the hospitals lack or urgency and compassion. Sick people arent people to them.
Great Dr pleasant and helpful receptionist and nurses just don't like being left in the examining room for so long before the doctor comes in
Check around with other In Network Providers before choosing Vandy. Too big of a bureaucracy to get anything resolved. Too many 'Chefs in the Kitchen' when trying to coordinate care, much less problem resolution. Consistently overbill, overcharge. I'm familiar with the industry and based on Care and Poor Service after the fact we will not be going back, ever. They all have all the right answers and documented protocols, but you will consistently hear "go to another department, we don't have authority, etc." Poor accountability, terrible customer relations, but there is a department for that. If you've read this review, keep your options open.
This is the best hospital I've ever been in. Every nurse, med tech, kitchen employee and the people that cook are great. They have the best food. I was there for a week and loved every meal. My neurosurgeon, Dr. Parker at the spine center were the best. Everyone from the receptionist all the way to Dr. Parker have been a blessing to me and my husband. He stayed in the room with me and they made him feel so comfortable an at home the whole time. I live in Georgia and have a fantastic family doctor here at Erlanger, Dr. Dozier who referred me but, if I ever have to have surgery or be in hospital I will only go to Vanderbilt University Hospital. Thank you to everyone there. Margaret Robinson
Our daughter has a rare disease that requires specialized medication. For weeks now she has been getting the runaround from the doctors staff and has run out of medication. This is totally unacceptable and we are at the point she could have to be admitted into a hospital for IV feeding. The office of Dr William FISK is a disgrace to the profession and will be held accountable for the ineptness.
My fiance being pregnant, for some reason has not been able to keep food or even water down for the past 12 hours! Constantly vomiting and cramping, clearly dehydrated. Got here around 4:00am now she finally has a bed, but in the middle of the hallway. I have a feeling from the last 2 times we have been here, they are going to do a trans vaginal ultrasound, I can promise you, she will not be happy. The noise is terrible. A homeless man who sleep talks/screams waited with us for about 2 & 1/2 hours. Screaming, singing and being obnoxious. Worst visit and last
I came in short of breathe and scared. I had to leave my job of 31 years because of health problems and trying to get my social security disability approved. I kept putting off my problems thinking they were minor issues. But when I couldn't walk 2 foot with out gasping for breath I knew something was wrong. They took me in ran tests on me and discovered I had 3 blood clots in my lungs. They got me on the correct medicine and were really good to me. They are helping me with my meds and my fight for my disability. The nursing staff and doctors are top knotch. I couldnt ask for a better support system thank you. For saving my life.
They took great care of my uncle here and they were clean and accomodating. The nurses & doctors were friendly.
I'm the director of Revenue Cycle and HIM for one of the top 10 largest health systems in the United States.
The nurse practitioner at Vanderbilt Primary Care in Mt. Juliet was dismissive about a cough issue that I was having and recommended over the counter or Mucinex as a treatment. I'm so tired of these young doctors and nurse practitioners who failed to listen to their patients. I calmly explain to Dr Pickney that I have had 50 to 60 episodes over the last decade of respiratory issues and that each of those occasions I know exactly what my care regimen needs to be. She did not listen. I called in to report that I was coughing up blood, and rather than getting me back into her office she just sent me to a radiology clinic to get an x-ray. When the results came back negative on the x-ray they said everything was fine. Clearly it is not.
Secondly, I'm not for sure why Vanderbilt spent $100 million on installing epic as their EHR system when they don't even use half the functionality. I have 177 pages of medical records that are in a .xml and PDF format. Both of which can be loaded to epic. The clinic acted like they didn't want the records and that they couldn't upload them. I told them that they may not be able to upload the XML document but they sure as hell can upload a PDF document. 5 years worth of pertinent medical data that I have about care across multiple specialties and they don't want to see it.
I've set up a call with their HIM department at Vanderbilt next week to discuss the medical record issue. clearly somebody at Vanderbilt within physician services needs to have a long talk with their providers about how they need to treat their patients and tend to their care. Using their MyChart option is pretty pathetic if you don't turn on it's basic functions. I'm literally able to get all of my medical records electronically in the MyChart portal from a Podunk hospital in Butte Montana with a population of 35,000 people, and can import those records to Baylor, to Texas Health, to CHI, to Tenet, but not Vanderbilt. a big demographic of your patients or millennials now you need to wake up and start using technology correctly.
Bad hospital that won't stand behind qualified employees for having an opinion. If you want robots, hire robots. And of course you're in Tennessee. Of course.
Thank you for
Healing my loved one Great Job
I HAVE BEEN GOING TO THE SAME DOCTOR FOR OVER 5 YEARS ONCE A MONTH AND HAD A $40.00 COPAY THEN TWO MONTHS AGO THAT CHANGED THE BILLING TO 3 COPAYS AT $100.00 FOR THE SAME THING I HAVE BEEN PAYING $40.00 FOR OVER 5 YEARS. PEOPLE DO NOT MATTER IT IS ALL ABOUT THE MONEY.
I can not brag enough on Trama 10 North. Words can't not explain how much you guys mean to me and my family. The dedication and care you provided my mother was absolutely outstanding. Thank you all so very much.
I wouldn t recommend this facility if it was the only option for medical care. My husband has been a Crohns patient since 2013. We ve always tried to go along with their recommendations but if we ve ever disagreed or challenged their reasonings for certain things, it s been like pulling teeth to consider his needs as the patient. His doctors do not care about anything that we have to say regarding his condition. They write off everything we say regarding medication, probiotics, diet, excercise or any opinions we have regarding his treatment options. If we don t agree with them then we re against them. If it doesn t go with their recommendations then it s irrelevant.
They contradict themselves a lot. They say my husband only really has one medication left to try after his current one stops working but it s crucial that they do the next colonoscopy to see how much inflammation he has. My husband doesn t have as much inflammation because his inflammation levels have gone down and they (his doctor in our town) was able to go farther during the last colonoscopy. They re saying it s a preventative if we allow them to do the next colonoscopy. What I don t understand is if we only have one medication left and there isn t as much inflammation then what are we preventing? I think she s (Vandy Dr) upset because she wasn t able to go as far and now she wants her chance. I understand the want to perform the colonoscopy herself but we live over an hour away and we ve tried to explain that we don t have anyone that has the time to take off to bring my husband and we cannot afford to stay in a hotel. I feel like they think we are lying because they keep trying to force the issue like we have an extra $400 lying around that we aren t being honest about. We can get the same procedure done locally but that doesn t ever seem to be good enough. We can only do what we can do.
If you re reading this you re probably wondering why we haven t switched doctors. We would but that would stop the current medication my husband is on and he needs that medication. If he misses that medication he could get very sick very quickly, so we feel trapped. I dread appointments here because I feel like my husband is thought more of as an experiment and less as a human because our needs are never considered and he is the one that s a patient.
Keep in mind this is a research hospital. The doctors here will only talk about whatever it is that their data shows. An example with Crohn s disease your diet is a major factor, when we brought up my husband started a new diet that s high in protein and calcium but also bland and won t give him much (if any) inflammation, they said they didn t believe diet was a factor because they haven t done studies on it.
Don t go here. This might be a leading research hospital but consider that word research very carefully because that s what you will be considered. Research.
EDIT: they actually sent my husband a letter in the mail saying they ve tried to contact him several times and he s failed to respond. They ve not called once since his appointment or sent him any messages. My thought is they re trying to coax an answer regarding whether or not he can have a colonoscopy in Nashville even thought we ve explained our situation multiple times on why we cannot have it done in Nashville vs having it done locally.
My husband got burnt this year and they took very great care of him i just want to take the time and thank The Burn Team for taking great care of my husband he is doing very great at the time being you guys have truly blessed our family in so many way thank ya'll so much for all the great work and may god bless each and every one of ya'll at Vanderbilt University Medical Center
I want to say 1st and foremost thank you!
My mother was in the hospital for 8 days in east TN with covid19. Your research team tried a drug on many and this one particular drug was sent to the hospital for her and 2 days later she was getting out! Thank you for the knowledgeable Dr's and research team that you provide. My family and I are grateful!
My mother had major gastric surgery while out of the country. Upon return she became very sick and we took her to Vanderbilt Emergency Room. They determined right away that she was gravely ill and would die within a matter of hours without immediate surgical intervention. Dr. Williams and his team saved her life. I thank God that we went to Vanderbilt.
Fantastic staff and everyone is always helpful, love coming here when necessary.
I have been to the VA part of candy. I'm very pleased with the results from the doctor and the other stuff. My wife is in remission now for four years. And she was in Vanderbilt hospital for that. I will give move than five stars if I could.
My daughter spent quite a bit of time there with liver cancer. Her doctors were amazing people and most nurses were the kindest sweetest people I've ever met. They treated my child with the up most care. The only reason I didn't give 5 stars is bc of the promises that were made to my family and my dying daughter. They promised her shed be swimming by the end of summer, she was ecstatic. She gave every bit of strength she could even though I was pulled in The hall and given the bleed out talk but still told i0 percent change she'd make it. The percentage of survival even though the cancer she had was super rare and they really had no idea what to do. I believe things could have been much different. I feel like my daughter would be here today if certain steps were avoided. I miss her but I am appreciative of the kindness and love she received. It's been 5 months since she passed and I just wish things were different.
I love the care we receive here! The drs and nurses' bedside manners are amazing, their support of the family of the patient, and their patience with the patient during recovery.
My dad had an emergency high risk, quadruple by-pass last week, and while he did have some complications, they were right there with us, and with Dad, helping us through every step of the way.
Today they are prepping him for discharge to a rehab facility, and there is so much care and excitement among his care-team as they are "celebrating" with us, the success of Dads recovery. I am so thankful for Vanderbilt, and that this is where dad was sent for surgery. They saved his life!
Love Vanderbilt. Love the doctors. Love the nurses. Love the students.
Came to the Emergency Room. Ridiculous to wait over 7 hours to see a physician. There should be a law against patients being in pain and having to wait this long. Something is wrong w Vanderbilt making sick people wait this long. Is it bc of not being able to pay the needed staff? Just wanted everyone to know we are still here almost 12 hours later. I hate this hospital now. To wait this long is unbelievable. I am just in disbelief this hospital would make its patients wait this long.
Baby Killers. If it were possible to give negative stars it would be - 1 Million. They put Baby Steffen to death. Read all about it at Medical Kidnap. Don't take your sick children here.
I went to the ER. When I first got there, I was seen and treated immediately. The Doctor and nurse were SUPER! I felt like I was in goods hands; then the shift changed and so did the way I got treated by the new shift's doctor, Dr. Davis Thomas (intern), and the nurse - it was HORRIBLE! They had ice in their veins! Dr, Thomas was inept: The nurse said I was dehydrated, however he said I was not. He failed to do a urine test which would have indicated that In fact I was,, and had a urinary tract infection which could have explained my symptoms. I got a urine test elsewhere, (2) days later. Vanderbilt ER sent me home with my condition as it was when I went into the ER. My discharge papers had misinformation (indicating the wrong issues I came to the ER for) and included a list of clinics for the indigent....Um, I have a private doctor, and insurance which paid a whopping 25K to Vanderbilt last year for surgery to remove my gallbladder. How insulting! This is completely unacceptable to treat the sick in this manner (indigent or not). I am disillusioned from this awful experience and I do not feel welcomed at nor trust Vanderbilt. No one should be made to feel that way by healing professionals.
In 2017 your Triage unit saved my daughter's life. She was air lifted in after a motorcycle crash. Was there for 5 weeks. God bless this hospital and their staff. Best doctors and care staff anywhere. Period.
Vanderbilt Medical Center(Urology) The Best Anywhere !
Like much of US healthcare, it's all about profits over people, and if you're non-white expect less than professional behavior.
Very thankful for my doctors and nurses that got me back on the right track. I wish I could personally thank each individual one! Great Place! Thank y'all!
Healthcare refined by people that love what they do. Change is constantly connecting faithful people. Glory Light isn't white, it's green...!
This is about some care partners and nurses from the ER to the 6th floor. If you ask to use the restroom you just cut there throat you should see the look you get. I'm here now and can't wait till I'm discharged. I had one nurse on Sunday took the time to let me wash my face and brush my teeth. If you ask for something and they don't want to give it to you or get for you they run out the room. Ifeel for the care partners and nurses that have this behavior it's like Covid 19 but it's running in the people you put trust in to care for you. And the one star is just to post.
Hate that place! Rooms were terribly old for the money you spend. Whole hospital is old and outdated. It is super confusing to get around. My husbands surgery wasn't a success. Could have done less harm in our small town.
My sister had surgery. I had never been in the hospital until the day of the surgery. I interacted with about 10 of the staff and every single one were as nice and helpful as could be. The surgery went well. The doctors were great.
My sister, who has been in and out of the hospital since June says exactly the same thing. Great people and a great up-to-date medical staff
I hope when my time comes for similar services, I am able to go to Vanderbilt.
Garbage hospital. My mom had an appointment (scheduled 3 weeks in advance) to consult with a heart doctor. Well on the day of her appointment she luckily decided to call to confirm everything. (All they had sent us was one piece of paper and it was useless information.) Turns out they didn't accept our insurance, so they were about have us drive all the way to nashville (from KY) to learn our insurance isn't accepted. Well we asked how much it would be out of pocket to consult the doctor and "they couldn't make that estimate until after the consultation." And on top of all of this, the piece of paper we got in the mail had an address that would have taken us 15-20 miles away from where we were supposed to go, keep in mind the paper had all the specific information..the doctors name, etc etc.
Vanderbilt Hospital with the help of DCS and Judge Wayne Shelton have succeeded in murdering Baby Stephen today. Avoid this hospital at all costs.
Very professional and caring staff. Strongly recommend Vanderbilt.
Been going to the cardiovascular departments for 25+ years and they are great. All my doctors and their staff are amazing. Wouldn't go anywhere else.
My boyfriend had a surgery and was treated horribly while there. They did not treat his pain well at all the nurses were never on time and he had to push the button for the nurse every time. When we finally got home he was doing good but still in alot of pain, he called about maybe getting some medicine to help and the nurse was VERY rude and UNPROFESSIONAL overall we had a horrible experience with Vanderbilt university medical center!
The staff there really cares about u. Especially Connie
This hospital knows their stuff. Then again I was born in this hospital 28 years ago and its just amazing miss being home and going to a hospital that knows what they are doing
vumc.org
