VUmc Reviews

Went in with excruciating back pain and was charged $700 simply for them to tell me there was nothing they could do. Complete waste of time and a huge rip off to walk out with the same issues I walked in with, with no resolution. If you need medical attention I wouldn t waste your time here.

EDIT: Since this visit I've been sent 2 separate different bills for this same visit. Another hit for $700 and then another hit for $200. All this out of pocket, for no solution.

My daughter goes there for check ups once a year, wouldn't have her go anywhere else Drs are wonderful and so are the staff.

You should be ashamed of yourselves for medically kidnapping baby Steffen Rivenberg, denying his parents a second opinion and then forcefully to taking him off life support by getting a judge to order it. He is dead now. This should not be legal. I don't know how you sleep at night.

My wife has serious Vertigo. Getting an appointment for an Otolaryngologists at Vanderbilt is impossible. I first called and they told us we need a referral. We called our PCP, who is at Vanderbilt to get a referral. They put an order in for a referral and gave us the number to call back. We then called back and were told we need a referral from an ENT to see an ENT at Vanderbilt. No words. So we have to go see an ENT to be referred to an ENT. Last week I wanted to follow up with my ENT because my Vertigo had returned too, I sent a message through the appointment message they have online and never received a return call. Don t waste your time.

I know this hospital is said to be top notch drs. Dang, the only way to be seen in er is by rescue. My son and I waited over 4 n a half hrs, he was screaming in stomach pain. We asked how much longer, 8 people in front of us. Knew that would be several more hrs at least. I know it's a study hospital and so many, but my son was screaming in pain. My son wanted to leave and we did. We went to Summit and it was his gallbladder. I commend medical personnel because it's hard job, but dang to the executives sitting on their butts. I'm not sure who to blame, really but Cripes. My son never would he go there again.

Great hospital for research and teaching, but only go to the Vandy ER if you have a level one trauma...

The care I received from the dr was good, but the billing department is terrible! Without letting you know they move payments around from hospital account to dr account, never tell you and expect you to pay bills you have no idea how they came to that amount. A month long battle with them and explaining my situation to 5 different people over and over before it was fixed

This is the worst hospital ever. They do surgery on things that weren't an issue. My step mom had to wait 9 hours for surgery scheduled at 2:30 p.m. They did not address the problem and tore her small intestine in the process. I hope someone sues them until they have no facility. Always go to St. Thomas Midtown if you want quality service. She has been waiting in a recovery room for over 12 hours after her wait for 7 hours for surgery. They did the same thing to my grandmother, over medicated and said she is old. Pathetic

I ve been going here for 3 years! I love the doctors and nurses,and all staff

I was here to see my "mom" and the valet parking was great. I was able to get up to see her sooner because I wasn't wandering around trying to find a parking place on my own.

I went to Vanderbilt to see my GI specialist while in his office I felt terrible. They wheeled me over to the ER 11 hours later I finally was taken back to a room in the ED. Come to find out I was having a heart attack. They monitored me few a few hours and sent me home and told me to f/u with my PCP and my cardiologist. This was on a Thursday my PCP is closed on Fridays in which I told them that. I ended up having to have open heart surgery at another hospital and went into a coma and almost died. The hospital where I was at ended up having to fly a team from Vanderbilt to a local airpot and picked them up and tranported them via ambulance to see what they could do for me. They took one look at me laying face down in a coma on a ventilator and said they could not move me or fly me to Vanderbilt due to the fragile situation I was in. I did appreciate the ECHMO team coming to attempt to help. Needless to say I spent almost 1 month in the hospital. Which I believe could have been prevented if Vanderbilt would have taken the time to treat me instead of sending me home. I feel like they didnt want to mess with my situation related to my insurance. PROUD TO BE ALIVE. No thanks to Vanderbilt. Another sad issue is I believe they knew they were wrong because they called my PCP that following monday to see if I had a f/u appointment. My PCP called me and asked me what was happening. My troponin levels were elevated and only went down a tad bit over my few hours of stay in the ED.

What an incredible place. Some of the most amazing grounds you will ever see!

Don t be more than 15 min late for your appointment or you re charged your co-pay and have to reschedule.....BUT Heaven Forbid you sit in the waiting room, 45 min after your scheduled appointment time (plus I was 20 min early), and they are just running a little behind!