Better Georgia

2.7 · 101 reviews
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Bridget Blackwood
Reviews 1
2020-09-24 09:35

For several months, I had a dispute with a electro...

For several months, I had a dispute with a electronic health records company over an invoice. After my last phone call to them, in which they flatly refused to discuss the issue further, I filed a complaint with the BBB. Within two days, the dispute was resolved and I received notice that the invo...

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eli C.
Reviews 1
2020-09-19 02:34

I am not sure who to turn to after reading these r...

I am not sure who to turn to after reading these reviews. T mobile has charged me for making two international calls to Norway. Black people knows no one in Norway. So there is Noway it came from my phone. I'm being charged close to $90.00 now. First it was $200. something. Tmoble never sent me a st...

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premier club
Reviews 1
2020-09-17 22:36

Completely incompetent and sloppy operation. They ...

Completely incompetent and sloppy operation. They downgraded our property from an A rating to D over a complaint that actually was not about our property. They got us mixed up with another apartment complex in another city. The complaint contains serious allegations and made us look terrible but aga...

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Eric Fritsch
Reviews 1
2020-09-12 20:32

I had been fighting with a large company for weeks...

I had been fighting with a large company for weeks, and finally thought of the BBB. Within 2 days I had a call from the large company who worked on settling my issue. I will use the BBB again, as its the only way a small person can get across to a large corp.

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Tiffany Dial
Reviews 1
2020-09-11 22:08

I filed a complaint against Nursing and Behavioral...

I filed a complaint against Nursing and Behavioral Health Services, LLC and it has yet to be posted on the bbb website. People need to see how dirty they treat their clients! How they cut you off without telling you, while giving you the run around, and then completely ignore you! I went with the c...

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Roman-Justyce Motley
Reviews 1
2020-09-10 18:43

I have been trying to contact BBB for four months ...

I have been trying to contact BBB for four months now and no answer!
At this point, i'm upset with BBB and the person who I ordered my shirt from. It is now 2/11/16 and I placed my order on the 5th of November. Where is the help that I'm suppose to receive BBB?

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Ashlee Hoti
Reviews 1
2020-09-10 10:57

It looks as though many people are leaving reviews...

It looks as though many people are leaving reviews regarding other companies for the BBB, but as a business owner using the BBB for credibility it has been a wonderful experience thus far. My account support person, Lauren Myers, has by far been the most professional and pleasant person to work with...

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Andrew and Corinne Ambrose
Reviews 1
2020-09-09 11:39

Honestly, without a forum like the BBB, the remain...

Honestly, without a forum like the BBB, the remaining options to have a company address an issue are cumbersome at best. We have social media that allows a consumer to poorly rate a company - but of course is indirect and, in my case, the company I had a problem with already had plenty of negative ...

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sravan vadapalli
Reviews 1
2020-09-09 00:37

BBB solved my issue with att in a timely manner. O...

BBB solved my issue with att in a timely manner. Once i filed a complaint i got a login to view or change complaint and to see updates. After that they gave some time to business to respond to this and att called me up and settled the problem. Thank you so much BBB. A small suggestion from my side p...

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jon dough
Reviews 1
2020-09-08 06:32

The Atlanta BBB is a joke. It is suppose to protec...

The Atlanta BBB is a joke. It is suppose to protect the consumer against unethical business practices but instead, protects business' from angry consumers who have been defrauded or other wise wronged by questionable business practices. Evidence of this bias is over whelming by BBB refusing to post...

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Richard Ehresman
Reviews 1
2020-09-08 05:21

I had never considered asking BBB for help in the ...

I had never considered asking BBB for help in the past because normally businesses are quite cooperative in working out customer service issues. Recently, however, I ran into an issue with a cell phone provider not willing to correct a mistake made by one of their local dealers. I reported this to...

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No Pain No Gain
Reviews 1
2020-09-06 15:59

The bbb is pretending to be a government entity an...

The bbb is pretending to be a government entity and giving A+ rating only yo businesses who pay. If you don't pay their yearly fees they give you a low rating a effect your reputation with the customers.
They put your information and their website and wont remove it.
Will take legal action against...

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Jesse Merriman
Reviews 1
2020-08-23 07:57

Reading over all of these reviews, I feel like peo...

Reading over all of these reviews, I feel like people might think they have a different company? I dont understand. You go to the website, file a complaint, and they open a case. I dont know why people are expecting to have their feet massaged and be fed grapes by the BBB.

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Willis R Jamison
Reviews 1
2020-08-21 02:33

I would be remiss by not stating the true sense of...

I would be remiss by not stating the true sense of professionalism displayed by your office and Home Depot. I was in the mist of building a new house and associated problems when this occurred but while I believe it was racial and under compensated
- my Cert of Occ was more important since I was pa...

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Joellen OGallagher
Reviews 1
2020-08-15 16:47

I tried to file a complaint against a company that...

I tried to file a complaint against a company that I paid and they didn't do the job. But because I left a review I can't file a BBB complaint. You have no right to not file my complaint. You should advise us that if we leave a review we can't file a complaint. You shouldn't get the choice as to wha...

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Edward Dubuisson
Reviews 1
2020-08-11 13:56

Robert Ahlers and Elizabeth Rickenbaker are useing...

Robert Ahlers and Elizabeth Rickenbaker are useing a Forged Louisiana Affidavit to Steal artwork from my best friend Michael Branch. We are curently corresponding with the Louisiana Bar Association in effort to Disbar the crooked attorney that Forged the Affidavit for them

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Donna
Reviews 1
2020-08-09 17:02

I have been calling several days in a row now befo...

I have been calling several days in a row now before close of business, the automated system tells me the hours of operation (which I'm calling within those hours) then the automation says we are currently closed please call back within normal business hours. Now I just called again on 12/20/2019 at...

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Victoria Sograteful
Reviews 1
2020-08-03 20:50

I contacted the BBB about a solicitation issue and...

I contacted the BBB about a solicitation issue and they were prompt and efficient in contacting the company to rectify the issue. The result was the solicitor recanted their purchase claim against my company and ceased bogus payment notices immediately. Thank you BBB.

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Travis Winn
Reviews 1
2020-08-02 21:42

They take your $500 application fee and run somewh...

They take your $500 application fee and run somewhere with it because it s been nearly two months since the process started and I keep getting the run around.

If Amerisave wants this review deleted, deliver the product/service you promise.

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Bubby Brister
Reviews 1
2020-07-26 01:07

Michael Hansen you are WRONG. This BBB deserves a...

Michael Hansen you are WRONG. This BBB deserves a one star review you are the one who shouldn't be giving five star reviews just because people made mistakes writing the review. Even though those reviews should be under different businesses the end result of the mistake is completely justified. yo...

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Cherie Gillion
Reviews 1
2020-07-25 07:35

I HAD ISSUES WITH A COMPANY THAT I HAD BEEN DOING ...

I HAD ISSUES WITH A COMPANY THAT I HAD BEEN DOING BUSINESS WITH FOR A WHILE AND WAS A DEDICATED CUSTOMER. BUT I FOUND MYSELF IN A SITUATION TO WHEREAS I WAS BEING OVER CHARGED AND THE ITEM THAT HAD PURCHASED HAD TO BE RETURNED TWICE DUR TO DEFECT. I STILL TO THIS DAY HAVE NOT RECEIVED THE ITEM AFTER...

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Louie Gordon
Reviews 1
2020-07-15 13:16

Hello,

Hello,
When I ended my services with Xfinity, I took their equipment back to their place in Hiram Georgia. The lady there told me Xfinity would send me the final bill through the mail.
I got that bill and it was over $400.00. I went back to that office and paid that bill.
Now Xfinity is coming ba...

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Melly Belly
Reviews 1
2020-07-09 19:52

DO NOT TRUST the BBB at ALL - They give good grade...

DO NOT TRUST the BBB at ALL - They give good grades to the businesses that pay their fee and give bad grades to the businesses that DONT.

Its a Money Game.... they have NO CREDIBILITY AT ALL.
Fred Elsberry from the BBB in Atlanta is a TOTAL FRAUD

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Mike Cain
Reviews 1
2020-07-04 03:22

Total waste of time to enter a complaint against a...

Total waste of time to enter a complaint against a medical company for constantly billing inaccurately. No action, taken, complaint dismissed based on a single non committal reply from the medical company. Provided plenty of evidence, input, and witnesses (including my insurance company who are pu...

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D. Lynn Baker
Reviews 1
2020-07-02 11:03

I had made several calls in to Coca Cola regarding...

I had made several calls in to Coca Cola regarding confusion with a Coke rewards item ordered. They refused to help me in any fashion in order to resolve the issue. And while it was simple and not a lot of points involved in the transaction, they still refused. I even mentioned that I would file ...

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Susan D
Reviews 1
2020-06-23 09:11

Students beware! We received a notice from FAMS, a...

Students beware! We received a notice from FAMS, a collection agency, about a student loan we did not recognize, which was in default. After several email communications and a copy of the original loan documents, we discovered that this was not our loan but a loan taken out by someone with the same ...

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Sally
Reviews 1
2020-06-20 23:50

Do NOT Trust them. I agree with most of the other ...

Do NOT Trust them. I agree with most of the other reviews. We complained about SmartPath and Alok Deshpande, we wrote a negative review and complained. Not only did BBB not respond to us but they also did not post any negative information for potential customers to review. Clearly there must be a pa...

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Keith Alverson
Reviews 1
2020-06-15 20:28

This is not a government agency that protects cons...

This is not a government agency that protects consumers. Accredited business means that you have paid them $500 for a year of advertising, nothing more. They give accreditation to rip off company's like payday lenders and title pawn shops, which Radio personality Clark Howard calls rip off company's...

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Marco Darby
Reviews 1
2020-06-14 03:50

Don't ever take your car to Atlanta Classic Cars M...

Don't ever take your car to Atlanta Classic Cars Mercedes Benz Boggs rd Duluth to get repaired. Terrible Customer service they didn't get to the bottom of my problem. I had to come out of the pocket an additional 2,000 dollars for what they said was a problem and it wasn't the problem the managers w...

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Katrina Cabral
Reviews 1
2020-06-13 10:30

There is really no point in relying on BBB ratings...

There is really no point in relying on BBB ratings anymore or filing a complaint with them. Seems all a company has to do is 'respond' and they can keep their A+ rating. It's mind boggling that a property management company like Relocation Realty has an A+ rating. Furthermore, it seems odd that cust...

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Sender1 Sender
Reviews 1
2020-06-11 13:22

Be aware! Companies who pay the BBB get better rat...

Be aware! Companies who pay the BBB get better ratings and negative reviews removed. BBB is a for profit business and are not an advocate for consumers! There is no money in helping consumers... The BBB is and has always been a conflict of intrest to both parties. There money and revenue come from B...

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Sajaan M
Reviews 1
2020-06-08 07:08

BBB is just a waste and gives businesses bad rep. ...

BBB is just a waste and gives businesses bad rep. One of our customer complaint 3 years ago and we try to contact BBB and could never get hold off any one there and they decided to give us F for not responding for one compliant out of 20 years of doing business. Even today we try to call and we were...

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P R
Reviews 1
2020-06-07 10:40

Honestly, Better Business Bureau has become a shil...

Honestly, Better Business Bureau has become a shill for corporate interests. They allow dishonest companies to thrive. For example, I had an issue with "Just Flowers" (who did not deliver flowers on Mother's day as they guaranteed). BBB has this company listed as an "A+". In turn, the company m...

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Glenn Burch
Reviews 1
2020-06-01 03:38

Robin and I will always send business to Trace at ...

Robin and I will always send business to Trace at Atlanta Roofing.com anytime we hear of someone needing a new roof. Trace is a master communicator. He looks after the customer and he communicates very well the features and benefits of doing business with him.
I'll bet there are none better at t...

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Thomas Burnham
Reviews 1
2020-05-26 04:20

There is really no point in relying on BBB ratings...

There is really no point in relying on BBB ratings anymore. Companies like DirecPath get A+ and 3.7 stars some how, despite over a hundred complaints and 94% negative reviews.

The BBB's recommending a company makes as much sense as someone recommending Kevin Spacey as a good baby sitter.

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J Stubbings
Reviews 1
2020-05-22 21:05

I NEVER LIKE TO SEND ANY COMPANY A BAD REVIEW.HOWE...

I NEVER LIKE TO SEND ANY COMPANY A BAD REVIEW.HOWEVER WHEN I COULDNT GET THE COMPANY THAT I HAD CUSTOMER SERVICE ISSUES WITH....THATS WHEN I CONTACTED THE BBB.
THEY WERE FABULOUS . THE BIG COMPANY IN QUESTION,GOT RIGHT ON THE PHONE,AND WE WERE ABLE TO COME TO A MUTUAL AGREEMENT.
THE BBB. IS THE VO...

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Ken Watanabe
Reviews 1
2020-05-13 22:44

I complained about a fraudulent company to the BBB...

I complained about a fraudulent company to the BBB. Then BBB contacted the company and ask the company if they are committing fraud and the company said no. Then they told me there is nothing they can do since the company didnt admit to doing anything wrong. What a total joke. The BBB is worthless.

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carole melton
Reviews 1
2020-04-28 16:21

I filed a complaint against Hicks Roofing with BBB...

I filed a complaint against Hicks Roofing with BBB. Even though they were not able to resolve my issue, I appreciate the professionalism and promptness.

Public: BEWARE!!! Stay away from Hicks Roofing. My experience has been extremely negative. I made the mistake of believing the salesman. Rea...

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Gwen Gerzky
Reviews 1
2020-04-24 08:14

More proof the BBB is a pay to play scam. EVO Paym...

More proof the BBB is a pay to play scam. EVO Payment systems - scam outfit - complaints all over the internet and the Atlanta Better Business Bureau has them rated A+ - BECAUSE EVO PAID for accreditation. One day this scam will come to backfire on the old BBB. EVO has 37 ONE star reviews - and 220 ...

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IC3 Gov
Reviews 1
2020-04-23 05:33

This office is a disagrace to the public. We and ...

This office is a disagrace to the public. We and our attorneys do not reccomend this office to any consumer trying to get assistance. This office discriminates against consumers that are disabled with disabilities and numerous complaints have been filed with PHRC for Discrimination Against BBB Of...

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Kirk Weisler
Reviews 1
2020-04-16 21:51

I had all but given up in a dispute I was having w...

I had all but given up in a dispute I was having with a local business. I finally filed a detailed review of my expience with the BBB and WOW things changed quickly after that. The business owner suddenly had time for me, cared about my experience and was responsive to my requests. If you have a l...

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David Davydov
Reviews 1
2020-04-13 21:10

BBB helped me many times. It is the most powerful ...

BBB helped me many times. It is the most powerful tool to bring attention of a merchant, company, or business. Large organizations are usually responsive and quick to resolve the disagreement even if they ignored me otherwise before.
I am very glad there is BBB to help us.

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Ranajit Chatterjee
Reviews 1
2020-04-12 10:03

I was frustrated about the recent cell charges inc...

I was frustrated about the recent cell charges increase in AT&T. Their customer service is awful and so much irritating. I found in some forum about the reputation of BBB and i was interested. I complained against them and i received the response within very short period of time. To my surprise, the...

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Michelle McCrary
Reviews 1
2020-04-11 04:56

I can honestly say as my first time using the BBB ...

I can honestly say as my first time using the BBB services, I received results immediately. I initially thought companies that are large corporations would not care to respond because they can bully one consumer. Once my complaint was made, the company took 2 weeks to respond and I received the res...

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Anthony Isabella
Reviews 1
2020-04-11 04:20

BBB now stands for BBBOGUS!! Like many other once...

BBB now stands for BBBOGUS!! Like many other once legitimate enterprises, need for funds has created an unabashed bias on
behalf of the funding party. The businesses pay for their membership...

Submitted a series of complaints against ARS Universal HVAC (for outright
employee theft), the com...

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Barbara Robbins
Reviews 1
2020-04-10 15:05

Why is Atlanta Better Business Division closing ...

Why is Atlanta Better Business Division closing customer complaints about Georgia Power's unfair business practices without investigating? I filed a complaint because Georgia Power demanded I pay 3X the amount of my monthly bill as a deposit. CASE CLOSED. That's the response? Really? This loft...

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Jameela Hosea
Reviews 1
2020-04-02 02:21

The econo lodge inn and suites in Marietta ga was ...

The econo lodge inn and suites in Marietta ga was nasty and the customer service was horrible. I came from south georgia to stay the weekend with my fiance and he booked the room late on the 26th of june 2020 for us to arrive on june 27 2020. When we arrived to the hotel the clerk informed us that w...

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Jed Arthur
Reviews 1
2020-03-28 18:03

Have been trying for a week to contact BBB, no pho...

Have been trying for a week to contact BBB, no phone answer except recording and voice mail; no people available. Used web site as voice mail suggested to try and file a complaint for Valero corner market in Mineral Bluff, GA. BBB web site says it does not exist; but no people available even by e-m...

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Robert Stewart
Reviews 1
2020-03-26 10:22

I had a very bad experience with a U.P.S delivery ...

I had a very bad experience with a U.P.S delivery driver,The individual had used his delivery vehicle to block my vehicle in a spot that made it impossible for me to go on my way I sounded my horn to make the driver aware I wanted to go past him before he left his vehicle to make his delivery.
The ...

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Martha Stone
Reviews 1
2020-03-23 10:37

PROOF the Better Business Bureau is FAKE. Look up ...

PROOF the Better Business Bureau is FAKE. Look up First Data Merchant Services in the Atlanta BBB. They 85 reviews - 84 1 star & 1 neutral. NO positive. AGAIN NO POSTIVE. AND 1014 COMPLAINTS. The BBB still gives these jokers an A+ rating. I understand First Data does their credit card processing. HO...

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wana305
Reviews 1
2020-03-23 05:07

I was disputing long distance charges with At&t be...

I was disputing long distance charges with At&t because they did not come from my household and I placed several calls to them within a 4 week time frame with no resolution. I decided to contact BBB and advise them of what is going on. I was finally contacted by At&t the VERY NEXT DAY after a month...

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Prince Charm88
Reviews 1
2020-03-10 13:20

The bbb is a scam!! They want to ruin your busines...

The bbb is a scam!! They want to ruin your business! I got 5 stars rating with a F! I hate the fact nobody has sued this company for millions ! There is so many people who have business and this company bbb slanders them and post whatever anybody writes about you! They never help you unless you are ...

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Patricia Charles
Reviews 1
2020-03-09 15:44

I sent a complaint to you over 2 weeks ago about a...

I sent a complaint to you over 2 weeks ago about a Bus Company not refunding my money for a trip that was canceled by the company. I am yet to receive a confirmation from BBB. This is poor business practice. This just seems to me that you dont care and leave the customer just hanging out there. B...

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Private Owner
Reviews 1
2020-03-06 23:32

Horrible Office , Everytime I call this Office to ...

Horrible Office , Everytime I call this Office to contact Linda Cleaves regarding my complaint against Equifax , They are always closed ,After seeing all the reviews I'm not surprised. I've dealt with this office in the past La Nada Green refused to take anymore of complaints and was very nasty,ru...

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Kathleen Johnson
Reviews 1
2020-02-23 00:00

I'm a BBB member and have been for a long time. I ...

I'm a BBB member and have been for a long time. I faithfully pay my dues.
I need help with one of their products. I have spoken with 2 people. Both have not followed up or resolved my concern. No response to my follow emails asking for help. They've left me completely hanging. I have called their...

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Michael Hamrick
Reviews 1
2020-02-10 08:20

I had a problem with Home Depot refunding my money...

I had a problem with Home Depot refunding my money for a chain saw they shipped to the wrong address . After 2 weeks of trying to get my money refunded I contacted the BBB. Lo and behold my money was refunded the very next day ! Sure was very helpful ! Highly recommend the BBB.

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Shelby Matic
Reviews 1
2020-02-01 20:41

This company is claims to be a non - profit. There...

This company is claims to be a non - profit. There a money making SCAM.
This BBB posted FAULTS information about my business. then they called me and told my for 500.00 they will have my business a credited business and remove the post. FAKE, FRAUD, SCAM.

I'm joining in on the lawsuit against th...

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Diane Bason
Reviews 1
2020-01-25 20:20

I contacted the better business bureau because I w...

I contacted the better business bureau because I was having trouble getting a free copy of my credit report from Equifax. The Better Business Bureau contacted Equifax on my behalf and Equifax agreed to mail me a copy of my report. I was very satisfied with the speed and professionalism they showed...

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CL 3
Reviews 1
2020-01-22 17:48

I have been trying for a week to get Megan Reid fr...

I have been trying for a week to get Megan Reid from the BBB to call me back about an issue with complaint that was left for our company and I have yet to receive a call back or a return email. She apparently is the person that is in charge of handling my type of problem, so no one else can help me...

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Murray Meadow
Reviews 1
2020-01-17 15:13

I worked with a Company to fix the flooring on my ...

I worked with a Company to fix the flooring on my house. I sent them emails for 6 months and they ignored me. They gave me the typical brush off, so I finally filed a Better Business Bureau Complaint. The company was a new company from Atlanta, so I filed it my complaint in Atlanta. It got visib...

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Stella Stylz
Reviews 1
2020-01-07 13:47

My name is Stella and I am very disappointed in th...

My name is Stella and I am very disappointed in the United State Post Office at 5050 Union City, Georgia. Mrs. Sims is an acting supervisor at this location and she was very hostile with me. Mrs. Sims grab paperwork out of my hands very aggressive and I lost my balance and almost fell and leaving me...

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ni
Reviews 1
2020-01-05 06:26

Horrible place to live folks! Management theirs no...

Horrible place to live folks! Management theirs none. Jessica refuses to answer questions provide corporates number or her bosses number. So I filed a complaint with fair housing of Georgia, the bbb has been contacted! And my attorney is searching Their Indiana office now for more information. Priva...

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