I worked with a Company to fix the flooring on my ...

I worked with a Company to fix the flooring on my house. I sent them emails for 6 months and they ignored me. They gave me the typical brush off, so I finally filed a Better Business Bureau Complaint. The company was a new company from Atlanta, so I filed it my complaint in Atlanta. It got visibility and attention. Someone from the BBB tracked our responses back and forth. The BBB represented carefully watched, and the company finally came around because of the low rating they were given.